--- title: Emburse Expense Professional (formerly Certify Expense) Reviews meta_title: 'Emburse Expense Professional (formerly Certify Expense) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2469 reviews by the users' company size, role or industry to find out how Emburse Expense Professional (formerly Certify Expense) works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 2469 scale: '5' date_modified: '2026-10-05' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense ---

Emburse Expense Professional (formerly Certify Expense) Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use of Emburse Expense Professional, finding expense reporting simple and straightforward. (116 mentions)
Users love the easy receipt capture feature, streamlining expense reporting with simple photo submissions. (48 mentions)
Users love the easy upload feature of Emburse Expense Professional, making receipt submissions quick and hassle-free. (47 mentions)
Users value the efficiency of Emburse Expense Professional, enjoying quick access and smooth expense management. (39 mentions)
Users appreciate the ease of reviewing expenses with Emburse Expense Professional, enjoying its user-friendly interface and AI features. (35 mentions)
Users find the receipt management features lacking, desiring better pairing and organization to reduce clutter. (31 mentions)
Users find the manual entry cumbersome, desiring a more efficient way to input multiple charges and details. (17 mentions)
Users face upload issues with multiple document uploads and difficulties in managing attachment names, hindering their experience. (17 mentions)
Users find the approval issues confusing, complicating urgent matters without easy access to support. (10 mentions)
Users find the limited options of Emburse Expense Professional restrict flexibility and functionality, especially in allowances and mobile features. (9 mentions)

5 Pros or Advantages of Emburse Expense Professional (formerly Certify Expense)

1. Ease of Use
Users love the ease of use of Emburse Expense Professional, finding expense reporting simple and straightforward.
See 116 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"User friendly software for submitting and approving expenses"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

Ease of use and quick approval process for those on my team

AR

Ashley R.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to Use and Great Tracking"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

Certify continues to work very well. Mileage is calculated perfectly, and it is easy to save and return with more expenses before doing a final submis

2. Receipt Management
Users love the easy receipt capture feature, streamlining expense reporting with simple photo submissions.
See 48 mentions

See Related User Reviews

Verified User
A

Verified User

5.0/5

"Office Manager"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

It tracks and upload your receipt of your purchases.

Verified User
U

Verified User

5.0/5

"very easy to submit expenses and split expenses- love the autofill feature"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

very easy to submit expenses and split expenses- love being able to take a picture of the receipt and use the autofill feature

3. Easy Upload
Users love the easy upload feature of Emburse Expense Professional, making receipt submissions quick and hassle-free.
See 47 mentions

See Related User Reviews

Verified User
A

Verified User

5.0/5

"Office Manager"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

It tracks and upload your receipt of your purchases.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Expense Submission made easy"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

Certify has changed the name, app name and added some new features to the app. Nearly everything they've modified and added to the application, our co

4. Efficiency
Users value the efficiency of Emburse Expense Professional, enjoying quick access and smooth expense management.
See 39 mentions

See Related User Reviews

Verified User
U

Verified User

5.0/5

"very easy to submit expenses and split expenses- love the autofill feature"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

very easy to submit expenses and split expenses- love being able to take a picture of the receipt and use the autofill feature

RP

Ronald P.

Enterprise (> 1000 emp.)

4.5/5

"Easy to navigate and intuitive to the touch"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

Everything is easy to find and I can do so in an efficient manner. Not a lot of fluff that does not pertain to me.

5. Expense Management
Users appreciate the ease of reviewing expenses with Emburse Expense Professional, enjoying its user-friendly interface and AI features.
See 35 mentions

See Related User Reviews

AR

Ashley R.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to Use and Great Tracking"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

Certify continues to work very well. Mileage is calculated perfectly, and it is easy to save and return with more expenses before doing a final submis

AB

Alex B.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Expense Automation for Teams"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

I like that Emburse Expense Professional connects to our company purchase card and automatically migrates credit card transactions and receipts. It au

5 Cons or Disadvantages of Emburse Expense Professional (formerly Certify Expense)

1. Receipt Management
Users find the receipt management features lacking, desiring better pairing and organization to reduce clutter.
See 31 mentions

See Related User Reviews

Verified User
U

Verified User

5.0/5

"very easy to submit expenses and split expenses- love the autofill feature"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

wish the autofill feature worked when uploading or emailing a receipt (not just taking a picture in the app)

Verified User
A

Verified User

4.5/5

"Samaritas / Affordable Living"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

The only small annoyance as when you forget to add the receipt and when you go back to edit it...at times you lose previous data already entered.

2. Manual Entry
Users find the manual entry cumbersome, desiring a more efficient way to input multiple charges and details.
See 17 mentions

See Related User Reviews

Verified User
A

Verified User

4.5/5

"Samaritas / Affordable Living"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

The only small annoyance as when you forget to add the receipt and when you go back to edit it...at times you lose previous data already entered.

Verified User
U

Verified User

5.0/5

"Easy"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I do not yet dislike much of this program apart from these minimum field entry requirements.

3. Upload Issues
Users face upload issues with multiple document uploads and difficulties in managing attachment names, hindering their experience.
See 17 mentions

See Related User Reviews

Verified User
U

Verified User

5.0/5

"very easy to submit expenses and split expenses- love the autofill feature"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

wish the autofill feature worked when uploading or emailing a receipt (not just taking a picture in the app)

AN

5.0/5

"Expense reports are complex and detailed. emburse helps you a lot."

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

You could create a separation, either with a horizontal line or a separate frame, for the uploaded expenses and all others. The button Add to the Repo

4. Approval Issues
Users find the approval issues confusing, complicating urgent matters without easy access to support.
See 10 mentions

See Related User Reviews

AN

4.0/5

"Overall good system to use. Like the app. Needs a bit of tweaking here and there."

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

System should not allow me to save an entry where information is missing, especially where billing entity has not been allocated to an expense.

Eric M.
EM

Eric M.

4.5/5

"Flexible and Easy to Use, Minor Communication Hurdles"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I struggle with understanding the permissions, and I don't like that the only way to contact someone is via email or AI chat. It makes it difficult fo

5. Limited Options
Users find the limited options of Emburse Expense Professional restrict flexibility and functionality, especially in allowances and mobile features.
See 9 mentions

See Related User Reviews

DL

David L.

Enterprise (> 1000 emp.)

4.0/5

"Excellent Expense Report System"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I wish the app was fully accessible like the website. Also that we can add note to all categories.

Verified User
U

Verified User

5.0/5

"Great Program"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

Splitting expenses can sometimes be a little tricky. Because I don't use this feature that often, it makes it more difficult.

Emburse Expense Professional (formerly Certify Expense) Reviews (2,469)

View 2 Video Reviews
Reviews

Emburse Expense Professional (formerly Certify Expense) Reviews (2,469)

View 2 Video Reviews
4.5
2,469 reviews
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Verified User in Medical Devices
UM
Verified User in Medical Devices
"Easy to navigate, great integration with mobile phone"
3.5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

Immediate upload and data capture from the phone when out and about Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

Viewing the report before submission, would be helpful if the line entries could individually or collectively be expanded to show the detail of each line, in preference to the existing system where for each line one by one you have to open a pop-up to see the detail for just that one line item Review collected by and hosted on G2.com.

AN
Verified User in Mental Health Care
"Mental health services"
5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

Very helpful with helping to provide services for clients Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

All is well as of now everything is very convenient. Review collected by and hosted on G2.com.

AN
Verified User in Facilities Services
"Simple, efficient and easy to understand [User-Friendly Design]"
5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

Easy to use, reliable, and efficient — this program helps me get the information I need without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

no complaints - I haven't nothing negative to report. Review collected by and hosted on G2.com.

MP
Melanie P.
Executive Assistant
Mid-Market (51-1000 emp.)
"Easy to use"
4/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

1. Time saver

2. Access on mobile

3. Easy to use Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

Sometimes invoice information is entered incorrectly and we have to retype everything manually Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
"HR Support Specialist"
5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

User friendly, easy to upload documents, and create the report. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

There is nothing that I don't like about the Emburse Professional site. Review collected by and hosted on G2.com.

Jillian F.
JF
Jillian F.
Operations Specialist
Consumer Services
Small-Business (50 or fewer emp.)
"Easy and Effective for Basic Expense Reporting"
4/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

It’s generally easy to use and gets the job done, especially for basic expense reporting. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

It doesn’t stand out — some features feel dated and there’s room for improvement in flexibility and speed. Review collected by and hosted on G2.com.

AN
Verified User in Accounting
"Accountant user"
5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

Everything is saved/archived, which is useful for the future. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I would like you to recognize invoice number fields to validate duplication or not. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
"Mostly easy to use once you learn the software"
4/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

Being able to upload receipts via mobile app or email, autofill of expense info is generally accurate, being able to collect receipts in the wallet and batch add to a report, easy mapping of milage driven, being able to link multiple photos or receipts to a single expense. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

Having to search for a project code for each individual expense (should be able to select one for the full report), Linking a second receipt photo to an expense is a little non-intuitive (there should be a button in the add/edit expense window and in the wallet to add a second receipt image) Review collected by and hosted on G2.com.

RP
Ronald P.
Technical Writer
Enterprise (> 1000 emp.)
"Easy to navigate and intuitive to the touch"
4.5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

Everything is easy to find and I can do so in an efficient manner. Not a lot of fluff that does not pertain to me. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

Maybe add an app so I can have the information at my fingertips at all times. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
"very easy to use"
4/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

Self explanatory, easy to go from one step to the other Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

Event field answer to choose from is not in there Review collected by and hosted on G2.com.

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