---
title: Emburse Expense Enterprise (formerly Chrome River Expense) Reviews
meta_title: 'Emburse Expense Enterprise (formerly Chrome River Expense) Reviews 2026:
  Details, Pricing, & Features | G2'
meta_description: Filter 2313 reviews by the users' company size, role or industry
  to find out how Emburse Expense Enterprise (formerly Chrome River Expense) works
  for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 2313
  scale: '5'
date_modified: '2026-08-10'
parent_category:
  name: Travel & Expense
  url: https://www.g2.com/categories/travel-expense
---


# Emburse Expense Enterprise (formerly Chrome River Expense) Reviews
**Vendor:** Emburse  
**Category:** [Expense Management Software](https://www.g2.com/categories/expense-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 2,313
## About Emburse Expense Enterprise (formerly Chrome River Expense)
Emburse Expense Enterprise is a fast, fluid, mobile web app that offers global organizations the latest in travel and expense management. We deliver the same user experience across all devices – smartphones, tablets, laptops, desktops – which makes employees happy. Powerful analytics and expense reporting capabilities make the CFO and accounts payable staff even happier. Expense serves complex, global enterprise organizations.



## Emburse Expense Enterprise (formerly Chrome River Expense) Pros & Cons
**What users like:**

- Users find Emburse Expense Enterprise to be **very user-friendly and easy to navigate** , streamlining the expense submission process. (200 reviews)
- Users value the **easy upload feature** of Emburse Expense Enterprise, making receipt submission seamless and straightforward. (65 reviews)
- Users value the **efficiency** of Emburse Expense Enterprise, enabling quick submissions and streamlined expense processes. (58 reviews)
- Users appreciate the **intuitive and user-friendly interface** of Emburse Expense Enterprise, making it easy to navigate and use. (50 reviews)
- Users appreciate the **easy navigation** of Emburse Expense Enterprise, making the reimbursement process straightforward and efficient. (41 reviews)
- Users praise the **intuitive interface** of Emburse Expense Enterprise, making report creation and submission seamless. (41 reviews)
- Users appreciate the **simplicity** of Emburse Expense Enterprise, finding it easy and straightforward for regular claims. (41 reviews)
- Users appreciate the **easy electronic submission** process for reimbursements, finding it simple and user-friendly. (34 reviews)
- Speed (33 reviews)
- Mobile App (30 reviews)

**What users dislike:**

- Users find the interface **not intuitive** , leading to navigation difficulties, especially for those less experienced. (48 reviews)
- Users find the **steep learning curve** of Emburse Expense Enterprise requires significant time and effort for effective use. (30 reviews)
- Users face **approval issues** with limited visibility and control over recent approvals and ticketing processes. (27 reviews)
- Users face **upload issues** with Emburse Expense, particularly with file formats and slow document processing. (27 reviews)
- Users face **invoicing issues** including upload errors, delays, and difficulties in managing invoices effectively. (22 reviews)
- Users find that **manual entry is cumbersome** , especially with complex receipts and occasional website crashes affecting progress. (22 reviews)
- Users face **frequent errors and difficulties** with receipt management, complicating the expense submission process. (21 reviews)
- Users find the **time-consuming implementation and invoicing process** frustrating, impacting overall efficiency and usability. (21 reviews)
- Difficult Navigation (19 reviews)
- Inaccurate Results (19 reviews)

## Emburse Expense Enterprise (formerly Chrome River Expense) Reviews
  ### 1. Simple

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive

**Reviewed Date:** June 12, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

This is a very easy system to track and report my expenses. Clean and efficient.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

There has been nothing that i can say i dislike.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Keeping copies of invoices has been simplified by taking a picture and emailing into the system as it happens.

  ### 2. Travel reimbursement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education

**Reviewed Date:** August 07, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Ease of use, and easily accessible dropdown menu

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Liked everything and signing up was easy

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

NA

  ### 3. Perfect tool to use for your expenses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management

**Reviewed Date:** May 01, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Easy to use, short and direct questions, calculate the mileage for you, very helpful

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Nothing, everything is perfect in this tool

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

It calculates the expenses for you

  ### 4. satisfactory

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing

**Reviewed Date:** May 11, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

the speed with which the invoices load

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

the time in which the expense is reflected.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

the making of verification folders

  ### 5. Ease of use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive

**Reviewed Date:** June 19, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Quick response to card issues and easy to use format

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

That although is easy to use, it would be nice to have some guides to help you through the process

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Making it easier to track expenses and controlling business expenses

  ### 6. Submitting an expense report

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing

**Reviewed Date:** February 08, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The ease of developing a expense report. Adding expense categories and receipts is a easy process.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The duplication of expenses and the having to merge items when taking a picture of receipts. having to go back into a lodging expense to include a allocation, would be nice to be able to include in one step.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Gives a efficient way to report expenses. it simplifies a essential task

  ### 7. Emburse Enterprise is user friendly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services

**Reviewed Date:** May 29, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Attachments are easy to upload and the pop-up window showing receipt is very helpful.  Also love when the program auto populates information directly from the attached receipt.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Adding new addresses can be a little confusing at times.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Submitting expense reports and vendor invoices and keeping track of status of same.

  ### 8. For me as Executive Assistant the best expense tool I worked with so far

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Services

**Reviewed Date:** May 05, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The traveller can upload the receipt with a comment- helps me as EA to easily see what it is
Merging of receipts makes it easy as well

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I think when deleting an expense line with a receipt causes that the receipt is gone. It would be good if it would go back to receipt gallery

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Finalizing expense reports is less time consuming

  ### 9. somewhat mediocre product

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Education Management

**Reviewed Date:** June 30, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It is vaguely superior to our last enterprise expense system

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

User-interface -- confusing nomenclature (why is the action of submitting expenses for approval called "approval")

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

I guess it is speeding resolution of expense reports

  ### 10. Pretty easy to follow along.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management

**Reviewed Date:** May 01, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Once you learn the process, it's easy to follow.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Not all of it is intuitive, so having the instructions is crucial.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Easy to find previous purchases.

  ### 11. clear information layout and ease of approval process

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive

**Reviewed Date:** June 11, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

information layout for easy understanding of travel needs

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

for example, in case of entertainment with company colleagues, the names are displayed in different way from what's in outlook email.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

as a manager I can quick process many approval request in a short time.

  ### 12. CPA Senior Tax Manager

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** May 08, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Having the credit card activity pre-populated so that I can just attach receipts and allocate to correct cost center, etc.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Intermediate payment processors, such as those that clear payments for state annual reports, can make it diffcult to pinpoint the client involved in the transaction at hand.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Expense reporting is so much easier for the organization our size with Emburse.

  ### 13. User Friendly Expense tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services

**Reviewed Date:** May 01, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Gps built in makes located businesses easy.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

So far I haven't found anything that I dislike.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

It makes proper mileage tracking easy, accurate, and convenient.

  ### 14. Simple and straight forward.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education

**Reviewed Date:** June 22, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It's pretty quick and simple to use. The user interface is clean.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It seems that it has not been fully integrated yet.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Not aware there was one, but it seems with Emburse things are less complicated now.

  ### 15. No title

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities

**Reviewed Date:** June 29, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Easy to use, easy to complete, easy to explain

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

no issues, working as expected all the time I had been using

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

No issues had been addressed, but it has inprove the expense tracking

  ### 16. My experience has been mostly positive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Chemicals

**Reviewed Date:** June 14, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It is easy to use when you use it in conjunction with your credit card staments

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The UBER entries are very problematic and you have to use the tool in conjuction with your credit card statements

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

It helps increase productivity

  ### 17. efficient reimburse system

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting

**Reviewed Date:** June 30, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

fast way to reimbursement of all kinds of travel expenses

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

when using it for the first 2 times, I didn't find it intuitive, but the helps are useful

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

straightforward reimbursement of expenses

  ### 18. review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice

**Reviewed Date:** May 21, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

interface is easy ................................

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

sometimes a missing field is not easily identifiable

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

invoice processing

  ### 19. Efficient but tricky to learn

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting

**Reviewed Date:** June 11, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I like that it reads receipts and that the expenses have drop down menus to assist.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

If you havent used it for a long time its tricky to understand how to use it.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Reduces time in manually inputting expenses and receipts.

  ### 20. Quick and Efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicholas M. | State and Local Tax Associate, Enterprise (> 1000 emp.)

**Reviewed Date:** August 11, 2023

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It is a very simple program to use that tracks expenses in an easy-to-use way. Taking pictures of receipts and uploading them is a breeze. First time users will find the app/website very intuitive. It is very easy to create and edit expense reports, find job codes, and submit all expenses.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I've used Emburse Expense Enterprise both from an admin point-of-view and as a user. On the admin side, setting things up could be confusing, but there was plenty of help from the support team to get things correct. On the user side, there is nothing I dislike as it is very seamless to use.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Emburse Expense Enterprise is such a simple to use program that makes tracking expenses easy. Expense management through Emburse Expense Enterprise is fast and easy, even for those who are uncomfortable with new software!

  ### 21. Much easier than in the past

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Utilities

**Reviewed Date:** March 09, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Finding and submitting expenses seems like it has gotten easier than it was in the past. The web page seems to be working a little bit better/fewer bugs.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I have not seen anything recently that I would say I dislike.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

The web interface seemed to have a lot of bugs in the past that would force me to log out and then log back in before I could attach an expense to my expense report. It now appears to be fixed, and this is saving me time.

  ### 22. Easy approval flow

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy

**Reviewed Date:** June 10, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Intuitive expense reporting, Emburse Enterprise receipt app simplifies process.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

BCD accuracy with airline expenses - not always received or align with Citi Card values causing recycling, closed out expenses requiring resubmissions

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Emburse efficiency minimizes 30+ day late payments for card holders.

  ### 23. Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain

**Reviewed Date:** May 05, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Emailing the receipts to myself and then uploading each one.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

There had been no instructions given out on how to use the site, so I was doing things the long way.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

There had been no instructions given out on how to use the site, so I was doing things the long way.  Chrome didn't fix this for me.

  ### 24. Expenses quickly

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Automotive

**Reviewed Date:** February 23, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I can see all the costs of my travel in one page.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

If on my invoice i have different lines, i have to book them individually, each case write the vendor address, tax number, invoice number, other information and link the same invoice for example for 5 times. It should be somehow markable, if more costs connecting to one invoice and then book all of them in one, not to write the invoice information for a lot of time. We could spare time in this way.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

The make the business travel documentation official.

  ### 25. it was pretty seamless

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting

**Reviewed Date:** June 30, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

ease of use, layout, ease of logging and saving

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

some explanation of certain categories like the meals needs clarity

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

allows me to get reimbursed for expenses incurred for client meetings

  ### 26. Expense reporting only option

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Environmental Services

**Reviewed Date:** June 22, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It is the only way I can get reimbursed for expenses incurred through working on projects.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Neutral on this question. I don't have a bad opinion on my only option.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

I have no idea

  ### 27. itn s good to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting

**Reviewed Date:** June 10, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

AI bill upload does help, but it has to help completely.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

multiple fields to be filled over and again; AI stating 2 manin course items warning for single person bill is annoying

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

it is helping us better with claim workflows.

  ### 28. creating more catigorys

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** June 13, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

the buckets are very helpful and for the most part very easy to use.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The somewhat vague buckets meaning that the tips and other expences are not fully outlined.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

I don't know what problems you are currently solving.

  ### 29. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing

**Reviewed Date:** June 26, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

This system is easy to use and easy to mange and flows smoothly.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

No issues with this system. It works very well.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

i am having no issues that are being resolve.

  ### 30. Still learning to use it

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Chemicals

**Reviewed Date:** February 25, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

That I can consult the attached invoices while I fill in the data and thus I can verify the information.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

That I must write the same information several times, especially the establishment's identification number

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Keep track of expenses in real time and I only need to enter the data and receipts of the expenses already recorded.

  ### 31. Its great tool for managing expenses

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization

**Reviewed Date:** June 30, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

being able to submit photos directly from my phone of receipts

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Honestly.. that the zoom resets every time I move to a new page/photo of receipts

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Expense tracking (obviously)

  ### 32. AMAZING

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness

**Reviewed Date:** June 29, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

IT´S A VERY EASY WAY TO EXPLAIN MY EXPENSES

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I WOULD LIKE THE PROGRAM ADVISE BEFORE WHEN SOMETHING IS WRONG

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

JUSTIFIE MY EXPENSES AND THAT IS IMPORTANT FOR ME

  ### 33. Smooth with no issues.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering

**Reviewed Date:** June 16, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The overall experience was good and hassle free.  New features on reconciliation for hotel bills is an upgrade.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

N/A, once I began to use it routinely it was easier.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Centralized, easy single source expense reporting.

  ### 34. Great system!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Fund-Raising

**Reviewed Date:** March 05, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Submitting receipts and the AI that helps classify expenses.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

If I have to write something, I wish the receipts were on the left side of the screen and the report itself was on the left. But hardly something to quibble over.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Ease of being reimbursed for business expenses.

  ### 35. Mostly easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness

**Reviewed Date:** June 05, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

That it keeps your locations for future use

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I would like for you to be able to choice the community to charge items too instead of having to do each entry separately

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Getting me paid for out of pocket expenses

  ### 36. Very easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy

**Reviewed Date:** May 19, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It is very intuitive to create my expense reports and easy to submit it

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Some items are in grey and it seems they do not work but ultimately the functionality is activated. I just needed to figure it out

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Expense reports were much more complex in the past

  ### 37. The Easiest Way to Get Reimbursed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services

**Reviewed Date:** May 19, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Emburse (formerly Chrome River) makes it easy to get reimbursed for your travel and other expenses.  Simply identify the expense, upload the receipts, and submit the report.  It's that easy.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Nothing.  It was easy before and easy now.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Giving me the ability to promptly file an expense report.

  ### 38. Reimbursement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Relations

**Reviewed Date:** May 01, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Needed  to complete for reimbursements.  Part of a process.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It takes time to get use to the system and what it is asking.  I get caught up in not knowing the dates to put in.  For example,  is it the date you check into a hotel, leave or is it when you purchase the hotel stay.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

N/A

  ### 39. user-friendly tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment

**Reviewed Date:** June 10, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

possibility to photograph and synchronize expense reports

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

the usage fees for toilets on highways in Germany or Austria are not taken into account

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

loss of documents because we can take photos of them

  ### 40. Not bad

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education

**Reviewed Date:** May 04, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

it's fairly efficient, automatically calculates the amount i'll be reimbursed for, and i feel like i can trust that the amount will be reimbursed to me.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

hard to remember the steps in order. I keep having to look at a cheat sheet to remember what to click on.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

calculation of mileage to submit for reimbursement

  ### 41. It's very easy to use Emburse for claiming expenses, makes work hassle free.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy

**Reviewed Date:** May 30, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

User friendly user interface and easy accessibility to upload the receipts that automatically takes the whole emburse

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

That we can't open two tabs of Emburse in one go as only one is operational.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Easy reimbursement which is very tedious work to do.

  ### 42. easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Printing

**Reviewed Date:** June 29, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The icons make it easy to navigate through the process

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The hotel itemization function. The breakdown is confusing when you are new to using the system.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

NA

  ### 43. Looks good, could be better

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Automotive

**Reviewed Date:** March 24, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Layout, colors, structure of the app, responsive

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Difficult to correct mistakes
Lack of database for costumers/participants

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

In my case, none.
It's one more thing that i have to do that does not bring money to my company/department

  ### 44. I figured it out eventually

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Higher Education

**Reviewed Date:** June 30, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

the buttons are large.....................

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

maybe having a step by step guide when first launching the tool would make it easier

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

to attach reciepts and invoices easily

  ### 45. Emburse Expense Enterprise further improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management

**Reviewed Date:** June 30, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Ease of use when approving and reconciling reports.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Business purpose is sometimes more difficult to discribe for Facilities Operations.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Easier for people to enter report information.

  ### 46. No

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy

**Reviewed Date:** June 19, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I appreciate the quick and easy navigation

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

None to declare. It is a friendly use application.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

I use it to declare costs and receive reimbursement for costs incurred with company activities.

  ### 47. Difficult to itemise expenses

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering

**Reviewed Date:** May 18, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Receipts can be added via the app and uploaded

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Receipts added in the app do not always upload. Credit card expenses do not always get added correctly causing major issues when trying to itemize the item.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

trying to make it easier to submit expense reports for approval

  ### 48. Use weekly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services

**Reviewed Date:** June 29, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Ease of use when uploading receipts. Takes pictures easily.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Does not always read receipts correctly. Standard tip should be 20% and not 15%.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Solves expense reports.

  ### 49. Reliable, Customizable & Great for Business Travel

**Rating:** 2.5/5.0 stars

**Reviewed by:** Malary N. | Licensing Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

What I like best about Emburse Expense Enterprise is its highly customizable workflows and strong compliance controls, which are great for managing expenses across a large organization. The mobile app also makes it easy for employees to submit receipts and reports on the go.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

What I dislike most is that the user interface can feel outdated and unintuitive, especially for first-time users. It often requires extra clicks to complete simple tasks, which can slow down the process.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Emburse helps us enforce consistent expense policies, reduce manual errors and maintain compliance across a large team. It saves time for both employees and approvers, improves visibility into spending and simplifies audits with clear documentation and approval trails.

  ### 50. Not difficult

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising

**Reviewed Date:** June 24, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Today is my first time using it under the new name so I can't say yet.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The layout seems similar to Chrome River.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Submitting my credit card receipts.


## Emburse Expense Enterprise (formerly Chrome River Expense) Discussions
  - [How can we implement robust process to find chronic policy violaters?](https://www.g2.com/discussions/25494-how-can-we-implement-robust-process-to-find-chronic-policy-violaters) - 1 comment, 1 upvote
  - [Is there a Mobile App version?](https://www.g2.com/discussions/is-there-a-mobile-app-version) - 2 comments, 1 upvote
  - [What would be a fastest way to add all my miles instead of one by one if I drive the same distance?](https://www.g2.com/discussions/what-would-be-a-fastest-way-to-add-all-my-miles-instead-of-one-by-one-if-i-drive-the-same-distance) - 1 comment, 1 upvote
  - [What is the process for recommending changes to the existing CR interface?](https://www.g2.com/discussions/what-is-the-process-for-recommending-changes-to-the-existing-cr-interface) - 1 comment, 1 upvote
  - [How do I archive our expense reports for offsite storage for audit purposes](https://www.g2.com/discussions/14748-how-do-i-archive-our-expense-reports-for-offsite-storage-for-audit-purposes) - 1 comment, 1 upvote

- [View Emburse Expense Enterprise (formerly Chrome River Expense) pricing details and edition comparison](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-08-10+18%3A47%3A06+-0500&secure%5Bsession_id%5D=a78ed1ca-1ca0-458a-bfeb-295d4f539017&secure%5Btoken%5D=c22c456e79fce0a7ae82d68c8b86abb3d3094ade0c311dd24c56ae93650c5ffc&format=llm_user)
## Emburse Expense Enterprise (formerly Chrome River Expense) Integrations
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)

## Emburse Expense Enterprise (formerly Chrome River Expense) Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Corporate Card
- Credit Card Management

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Itinerary Management
- Trip Notifications
- Advanced Integrations
- Online Booking
- Credit Card Management
- Booking Management
- User Management
- Restriction Management
- Reservations Management
- Reimbursement Management
- Vendor Management
- Travel Management
- Promotions Management
- Workflow Management
- Receipt Management
- Supplier Management
- Compliance Management
- Policy Management
- Invoice Management
- Real-Time Notifications
- Third-Party Integrations
- Timesheet Management
- Invoice Management
- Reimbursement Management
- Real-Time Notifications

**Client Invoicing**
- Invoice Creation and Delivery
- Electronic Payments
- Project Accounting / Revenue Recognition
- Biometric Recognition
- Optical Character Recognition

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Additional Functionality**
- Audit Trail
- Secure Data Storage
- AI Copilot
- Approval Process Control
- Data Import/Export
- Duplicate Detection
- Expense Claims
- Budgeting/Forecasting
- Customizable Fields
- Spend Control
- Customizable Templates
- Access Controls/Permissions
- Reporting & Statistics
- Automated Receipt Matching
- Mobile Receipt Upload
- Billable & Non-Billable Hours
- Financial Analysis
- Categorization/Grouping
- Single Sign On
- Activity Dashboard

**Mobile**
- Receipt Capture
- Mileage Tracking
- Travel Itinerary and Flight Status Updates
- Expense Tracking
- Real-Time Updates

**Platform**
- Complex Approval Workflow
- Generative AI

**Administration**
- PCI Regulation Compliant

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management
- Timesheet Management
- Payroll Management
- Employee Management
- Invoice Management
- Calendar Management
- Workflow Management
- Task Management
- Mobile Access
- Mobile Access
- Workflow Management
- Compliance Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Offline
- Accounting Integration
- QuickBooks Integration
- Real-Time Reporting
- Third-Party Integrations
- Payroll Integration
- Accounting Integration

## Top Emburse Expense Enterprise (formerly Chrome River Expense) Alternatives
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,048 reviews)
  - [Expensify](https://www.g2.com/products/expensify/reviews) - 4.5/5.0 (5,659 reviews)
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