--- title: Emburse Expense Enterprise (formerly Chrome River Expense) Reviews meta\_title: 'Emburse Expense Enterprise (formerly Chrome River Expense) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2320 reviews by the users' company size, role or industry to find out how Emburse Expense Enterprise (formerly Chrome River Expense) works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 2320 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Emburse Expense Enterprise (formerly Chrome River Expense) Reviews & Product Details Visit Website Emburse Expense Enterprise is a fast, fluid, mobile web app that offers global organizations the latest in travel and expense management. We deliver the same user experience across all devices – smartphones, tablets, laptops, desktops – which makes employees happy. Powerful analytics and expense reporting capabilities make the CFO and accounts payable staff even happier. Expense serves complex, global enterprise organizations. * * * Product Website Emburse Expense Enterprise (formerly Chrome River Expense) Seller [Emburse](https://www.g2.com/sellers/emburse) Discussions [Emburse Expense Enterprise (formerly Chrome River Expense) Community](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/discuss) Languages Supported Bulgarian, Czech, German, Greek, English, Estonian, French, Croatian, Hungarian, Armenian, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Dutch, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Ukrainian, Chinese (Simplified) Solution Type All-in-One Overview by Kendall Alderson Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months [ View More Pricing Information ](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/pricing) ## Emburse Expense Enterprise (formerly Chrome River Expense) Integrations (1) What do users say about integrations? Verified by Emburse Expense Enterprise (formerly Chrome River Expense) [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sage Intacct ](https://www.g2.com/products/sage-intacct/reviews) Show More ![Verified User in Machinery](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Machinery") UM Verified User in Machinery 8/11/2026 "Takes more time to submit expenses. Spent the last 2 hours dues to AI not reading receipts correctly" 2.5/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? Not much. I like the old system we had better much easier to use Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? Take to long to submit with the AI involved Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? takes to long spending my personal time that the company does not pay me for to use this software Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app AN Verified User in Health, Wellness and Fitness 5/29/2026 "Nice and easy for me to enter my mileage expenses." 5/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? It is easy to use, it calculates the mileage for me when I enter addresses, so that I don't have to. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? I wish it would remember an address after one use rather than a couple uses. Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? Calculating and submitting mileage expenses. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Verified User in Architecture & Planning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Architecture & Planning") UA Verified User in Architecture & Planning 8/5/2026 "Most Features Work Well" 4/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? The interface is simple. It's uncomplicated. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? It would be very useful to be able to open 2 windows at once. It's confusing for many users when icons are the same. Fees from Egencia are imported with no way to find what they are. Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? Not sure Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Verified User in Mechanical or Industrial Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mechanical or Industrial Engineering") UM Verified User in Mechanical or Industrial Engineering 6/15/2026 "I don't understand the question here. "Title for your review"?" 5/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? It's ease of use and features to combine my receipt scans with credit card charges. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? Overall, it's a pretty good system. I think my complaint might be a company policy from Dart; I don't like the 30 day limit where I have to offer an explanation like a naughty child when I am outside that reporting window. Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? I solves mileage calculations for me and match receipts to credit card items. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") AA Verified User in Accounting Mid-Market (51-1000 emp.) 5/1/2026 "Got the job done, but can be MUCH better. Lots of room for improvement" 1/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? It’s relatively easy to set up and use, with a straightforward UX/UI that keeps things simple. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? Lack of AI capabilities, poor / absent support, constant billing issues. If you encounter problems, you're pretty much on your own. For the 2+ years we were on the platform, there were little to no product enhancement / new product capabilities roll out. Also need an external system to retrieve exports for items in Chrome River. Limited flexibility to customize reports. Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? Got the job done for AP bill and employee expense approval. Barely solved any problems. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Defense & Space](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Defense & Space") UD Verified User in Defense & Space 8/4/2026 "Experience required, system not intuitive." 1.5/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? Easy plugins to label expenses. Pulls all credit card expenses. Automatically pulls expenses. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? Requires a great deal of time to become familiar with the system and not intuitive in the completion of the report. Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? One location to complete expenses and able to draw necessary items. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management 8/4/2026 "Not well integrated into other systems at U-M" 1.5/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? I like being able to upload my receipts to the Enburse expense report. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? It seems like the people who are processing the report can't see or access the receipts that I am attaching. I always have to submit them through the Shared Service Center. Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? none Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Verified User in Outsourcing/Offshoring](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Outsourcing/Offshoring") UO Verified User in Outsourcing/Offshoring 8/11/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Great" 5/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? I am glad and happy that my internet expenses can be paid. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? None at all. I have nothing to say bad. I highly recommend. Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? My expenses with my internet source are being paid which helps me a lot with my work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app AN Verified User in Primary/Secondary Education 6/18/2026 "Very User Freinedy" 4/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? The Emburse Expense Enterprise software auto-calculates milelage. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? I didn't realize that I needed to add a separate entry for meal reimbursements. Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? I didn't have any problems with Emburse Expense Enterprise. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education 6/11/2026 "Simple format that easily manages the most common components of these transaction types." 3.5/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? Routing for approvals works well. Compliance checks work well and rarely give off unpredictable or undecipherable errors. All reconciling processes are simple and easy to follow. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? Summary information for all reports seems limited. Report titles are often displayed instead of Report IDs which is not that helpful. Report IDs are unique and certain. Report titles are willy nilly and cannot be identified as the correct report with absolute certainty. Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? NA Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ## Questions about Emburse Expense Enterprise (formerly Chrome River Expense)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Emburse Expense Enterprise (formerly Chrome River Expense) ](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/discussions/new) GU Guest User What is Emburse Chrome River Expense used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-emburse-chrome-river-expense-used-for) ![Ranjan T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ranjan T.") RT Ranjan Tripathy • Last activity about 6 years ago How can we implement robust process to find chronic policy violaters? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/25494-how-can-we-implement-robust-process-to-find-chronic-policy-violaters) [ View all Discussions ](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 16 months ### Average Discount 10% [ View More Pricing Information ](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/pricing) Emburse Expense Enterprise (formerly Chrome River Expense) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_70619fbde0878acb0445d0209e3d3554/sap-concur.png "Product Avatar Image") SAP Concur 4/5(7,184) [ Compare Now ](https://www.g2.com/compare/emburse-expense-enterprise-formerly-chrome-river-expense-vs-sap-concur) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_415d60ba49742db077cdff43bdd35d6b/emburse-expense-professional-formerly-certify-expense.png "Product Avatar Image") Emburse Expense... 4.5/5(2,434) [ Compare Now ](https://www.g2.com/compare/emburse-expense-enterprise-formerly-chrome-river-expense-vs-emburse-expense-professional-formerly-certify-expense) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da6bba9aa08b61475ac336265d80c305/expensify.png "Product Avatar Image") Expensify 4.5/5(5,663) [ Compare Now ](https://www.g2.com/compare/emburse-expense-enterprise-formerly-chrome-river-expense-vs-expensify) ##### ##### Emburse Expense Enterprise (formerly Chrome River Expense) Features Expense Reports Ease of Creating Expense Reports Bank / Credit Card Integration Smart Categorization Mobile Receipt Capture Mileage Tracking Administration Workflow Automated Reminders Policy Compliance Management Platform Reporting Performance and Reliability [ View More Features ](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/features) ## Top-Rated Alternatives [ ![SAP Concur](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAP Concur") SAP Concur 4/5(7,184) ](https://www.g2.com/products/sap-concur/reviews) [ ![Expensify](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Expensify") Expensify 4.5/5(5,663) ](https://www.g2.com/products/expensify/reviews) [ ![Rydoo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rydoo") Rydoo 4.4/5(743) ](https://www.g2.com/products/rydoo/reviews) [ View All Alternatives ](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/competitors/alternatives) ##### Categories on G2 [Expense Management](https://www.g2.com/categories/expense-management)[UKG Marketplace](https://www.g2.com/categories/ukg-marketplace) ##### Explore More [Top-rated AI tools for creating training videos](https://www.g2.com/discussions/what-are-the-top-rated-ai-tools-for-creating-training-videos-for-small-businesses)[Best survey software for small business](https://www.g2.com/discussions/what-s-the-best-survey-software-for-small-businesses)[Which museum management solutions do teams actually adopt and continue using long-term?](https://www.g2.com/discussions/which-museum-management-solutions-do-teams-actually-adopt-and-continue-using-long-term) [Top-rated tools for tracking workspace utilization](https://www.g2.com/discussions/what-are-the-top-rated-tools-for-tracking-workspace-utilization)[What are the highest rated aviation MRO software platforms for maintenance planning teams balancing regulatory compliance with efficiency?](https://www.g2.com/discussions/what-are-the-highest-rated-aviation-mro-software-platforms-for-maintenance-planning-teams-balancing-regulatory-compliance-with-efficiency)[Pros and Cons Details](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)