---
title: Emburse Expense Enterprise (formerly Chrome River Expense) Reviews
meta_title: 'Emburse Expense Enterprise (formerly Chrome River Expense) Reviews 2026:
  Details, Pricing, & Features | G2'
meta_description: Filter 2312 reviews by the users' company size, role or industry
  to find out how Emburse Expense Enterprise (formerly Chrome River Expense) works
  for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 2312
  scale: '5'
date_modified: '2026-08-10'
parent_category:
  name: Travel & Expense
  url: https://www.g2.com/categories/travel-expense
---


# Emburse Expense Enterprise (formerly Chrome River Expense) Reviews
**Vendor:** Emburse  
**Category:** [Expense Management Software](https://www.g2.com/categories/expense-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 2,312
## About Emburse Expense Enterprise (formerly Chrome River Expense)
Emburse Expense Enterprise is a fast, fluid, mobile web app that offers global organizations the latest in travel and expense management. We deliver the same user experience across all devices – smartphones, tablets, laptops, desktops – which makes employees happy. Powerful analytics and expense reporting capabilities make the CFO and accounts payable staff even happier. Expense serves complex, global enterprise organizations.



## Emburse Expense Enterprise (formerly Chrome River Expense) Pros & Cons
**What users like:**

- Users find Emburse Expense Enterprise to be **very user-friendly and easy to navigate** , streamlining the expense submission process. (200 reviews)
- Users value the **easy upload feature** of Emburse Expense Enterprise, making receipt submission seamless and straightforward. (65 reviews)
- Users value the **efficiency** of Emburse Expense Enterprise, enabling quick submissions and streamlined expense processes. (58 reviews)
- Users appreciate the **intuitive and user-friendly interface** of Emburse Expense Enterprise, making it easy to navigate and use. (50 reviews)
- Users appreciate the **easy navigation** of Emburse Expense Enterprise, making the reimbursement process straightforward and efficient. (41 reviews)
- Users praise the **intuitive interface** of Emburse Expense Enterprise, making report creation and submission seamless. (41 reviews)
- Users appreciate the **simplicity** of Emburse Expense Enterprise, finding it easy and straightforward for regular claims. (41 reviews)
- Users appreciate the **easy electronic submission** process for reimbursements, finding it simple and user-friendly. (34 reviews)
- Speed (33 reviews)
- Mobile App (30 reviews)

**What users dislike:**

- Users find the interface **not intuitive** , leading to navigation difficulties, especially for those less experienced. (48 reviews)
- Users find the **steep learning curve** of Emburse Expense Enterprise requires significant time and effort for effective use. (30 reviews)
- Users face **approval issues** with limited visibility and control over recent approvals and ticketing processes. (27 reviews)
- Users face **upload issues** with Emburse Expense, particularly with file formats and slow document processing. (27 reviews)
- Users face **invoicing issues** including upload errors, delays, and difficulties in managing invoices effectively. (22 reviews)
- Users find that **manual entry is cumbersome** , especially with complex receipts and occasional website crashes affecting progress. (22 reviews)
- Users face **frequent errors and difficulties** with receipt management, complicating the expense submission process. (21 reviews)
- Users find the **time-consuming implementation and invoicing process** frustrating, impacting overall efficiency and usability. (21 reviews)
- Difficult Navigation (19 reviews)
- Inaccurate Results (19 reviews)

## Emburse Expense Enterprise (formerly Chrome River Expense) Reviews
  ### 1. easy and user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy

**Reviewed Date:** May 11, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Easy to navigate and self explanatory for each field

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Confirming out of pocket expense each time

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

It is a tool to submit business related expense

  ### 2. General Manager using Chrome River for invoice management and business expense reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain

**Reviewed Date:** May 05, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Simple windows based application and overall ease of use

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

No complaints to submit.  System is very user friendly.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

access to information and reporting is readily available to utilze.

  ### 3. Usage

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Higher Education

**Reviewed Date:** May 11, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

after training, it has been easy to use.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I do not use it often enough to properly answer this question.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Accounting, to balance the accounts.

  ### 4. It is very user-friendly and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services

**Reviewed Date:** February 09, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The ability to drag and drop your receipts

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I have nothing that I dislike, the program is clear.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Fast way to put in expenses and have it allocated to the right account.

  ### 5. Very easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services

**Reviewed Date:** May 05, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Very easy to use. I had no problem uploading info and completing billing process.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

No dislikes. It was very easy to use.....

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

I don't have any problems.

  ### 6. It's good, but sometimes frustrating

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy

**Reviewed Date:** May 01, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

nice layout, that's all I have to say about it

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I always have a hard time with merged receipts

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

no problems solved - it is what we use here

  ### 7. Easy, seamless experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance

**Reviewed Date:** November 10, 2025

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The drag and drop feature for receipts that are already on your computer and ready to be uploaded.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I didn't have any dislike comments, but now I do.  I tried putting N/A in this box but it still wanted me to input 37 more characters on top of that.  If you don't have anything you dislike about a product, this survey shouldn't MAKE you write something.  N/A should be just fine.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Paying off business credit cards

  ### 8. Easy-to-use system but with some bugs to fix.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics

**Reviewed Date:** May 19, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Ease of uploading receipts with the smartphone.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

For example, it is not possible to modify the dates.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

No one that I know of.

  ### 9. Easy Peasy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace

**Reviewed Date:** February 09, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The ease of the Graphic User Interface and the intuitiveness of the system.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

So far there is not much that I am displeased with.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Helping me get reimbursed on my expenses.

  ### 10. just fine

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive

**Reviewed Date:** May 04, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It works on my phone w/ camera for ease of entry

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

none.  It works just fine.   Have a nice day

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

ease of creating and submitting expense report

  ### 11. reconciliation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services

**Reviewed Date:** February 05, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

easy to use and if I come across any issues the Chrome River team provides amazing support. This system also keeps my work very organized, and I can always refer back to it if needed.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

when staff return from travel, I wish I got the notification as their delegate to help remind me to upload all needed documentation for reimbursements.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Making expensing charges made on the Procard easy and efficent

  ### 12. It is easy and intuitive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Reviewed Date:** May 07, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It is easy to use and intuitive, a good tool.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

To make corrections to reported expenses

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Help to keep track of employee expenses

  ### 13. user friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance

**Reviewed Date:** May 27, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

category selection, connectivity to other devices

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

dependability on mobile app and cell phone

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

receipts mangement

  ### 14. Easy to use and user friendly.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering

**Reviewed Date:** February 01, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Selection options make it quick and easy to navigate.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

When an error is detected, an error code and short description is show. Explanation would simplify the process.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

One stop shop for all your expenses.

  ### 15. Satisfactory

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing

**Reviewed Date:** May 08, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Generally easy to use, approve & upload documents

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Pretty clunky when trying to swap between reports (not expenses)

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Nothing that I am aware of

  ### 16. Good product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Practice

**Reviewed Date:** May 06, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Submitting expenses and adding mileage..

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Not very easy to go back to edit an item or change a field title of a charge.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Submitting expenses.

  ### 17. Lead nurse

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care

**Reviewed Date:** May 14, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Easy to navigate through options. Easy to approve expense reports.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I don't feel any downfalls at this time.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Managing travel expenses.

  ### 18. N/A

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness

**Reviewed Date:** May 11, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Adding the receipts that are uploaded from my cell phone

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The limitation on the type of file you can upload.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Expense submission

  ### 19. Simplistic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Military

**Reviewed Date:** May 17, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Simple and to use. Location of information.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Everything is as it should be. Nothing to report.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

reimbursement of finances

  ### 20. Time Consuming

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Automotive

**Reviewed Date:** May 08, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It's Virtual. I do not have to send receipts through the mail.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It Takes a lot of time to complete. ....

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

No postage

  ### 21. Simple - Straight Forward

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Consulting

**Reviewed Date:** May 12, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Ease of Use when entering in Travel Expense Receipts

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It would be helpful to have searchable client codes.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Travel Expense Reporting

  ### 22. Lots of steps

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Research

**Reviewed Date:** May 05, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The response time and communication is quite efficient.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I probably would not have been able to figure out this system without training.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

No problems

  ### 23. Good application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism

**Reviewed Date:** May 05, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Simple and fast platform. As soon as you learn it, it's very easy to use.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

N/A I have nothing negative about the application.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Travel and reimbursable expenses.

  ### 24. User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications

**Reviewed Date:** May 01, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Serves as a quick reference by individual.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

There are no dislikes that I have found thus far.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Provides the necessary backup for entering expenses in AP.

  ### 25. Emburse Enterprise Doesn't Disappoint

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kortney F. | Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2020

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

We love how easy and accessible the software is.  It has helped immensely in our employees getting their expenses reports in on time.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

We do wish there was a way to upload our Amazon Amex to a separate thread.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

it's easier for our employees to submit expenses in a timely matter.  Many of them love the snap feature and being able to quickly take a picture on their phone - less lost receipts!

  ### 26. Fast and easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy

**Reviewed Date:** May 12, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It was easy to drag and drop attachments.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

At this moment there is nothing I dislike.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Submission of expense reports.

  ### 27. simple to navigate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Libraries

**Reviewed Date:** November 18, 2025

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Ease of itemizing lodging expenses as well as attaching receipts. Our library travelers don't use the E-wallet too often.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

having to confirm travel exceptions more than once- I may be wrong but seems I have to add an exception note/form to each line of hotel itemizations.  Too cumbersome.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

eliminating me from having to maintain so many travel files/receipt copies as the reports in Emburse track so much information.

  ### 28. USER FRIENDLY AND EASY TO USE

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Services

**Reviewed Date:** March 12, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

user interface is easy to navigate, and instruction is very clear.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

there is no return train fare menu to put in together, so i have to input 2 times every time i use local train.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

hotel input was quite hard before but now it looks quite easy to use

  ### 29. NA

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Research

**Reviewed Date:** May 07, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

easy to import credit card expenses and such

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

missing directions and options for pre-approved

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

None really - standard expenses in corportate

  ### 30. It is good but photos of receipts are hard to upload

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate

**Reviewed Date:** May 04, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Submit the expenses all in one place each month

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Photos will not upload on the first try very often

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Does not apply

  ### 31. Emburse Enterprise

**Rating:** 4.0/5.0 stars

**Reviewed by:** Philip B. | Travel Reporting &amp; System Administrator , Enterprise (> 1000 emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The compliance rules within the system are great. They help guide users in submitting reports within policy. Customization is possible for everything to fit your business needs.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The hotel option is not great to be compliant for US Federal regulations within the JTR, FTR, and GSA.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

They are looking at making upgrades to the hotel section to better match needs for customers that have to follow US Federal regulations.

  ### 32. Very easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services

**Reviewed Date:** May 18, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Entering and posting an invoice and disbursements

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Not applicable, I like everything about Emburse

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

N/A

  ### 33. Is simple and clear

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Arts and Crafts

**Reviewed Date:** May 13, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The approvals are quick and clear

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Filling out invoices is sometimes a bit complicated

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Nothing

  ### 34. Very easy considering my initial experience with this software.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Safety

**Reviewed Date:** March 29, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Clear, easy to follow and comprehend instructions.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I did not find anything that was too confusing to decipher.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Because of ease and clear instructions, I am saving time and experiencing less anxiety when it comes to submitting expense reports.

  ### 35. Good experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Machinery

**Reviewed Date:** February 02, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Easy to use and fulfilling with the receipts

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

At present day I can't say exactly what I dislike

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Nothing of particular, maybe a quick refund for my expenses

  ### 36. Faster than previous platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting

**Reviewed Date:** March 25, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Attaching images of receipts along with reasoning to remind me what, where and who i was with.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

placing receipts in the correct category when being advised to complete this task but it doesn't make sense due to technical jargon

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

faster

  ### 37. My Emburse Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services

**Reviewed Date:** May 01, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I liked the new uncluttered category of choices and it seemed faster.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The navigation was confusing and very slow.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Not sure.

  ### 38. It is easy to use Emburse Expense Enterprise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research

**Reviewed Date:** March 17, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It is less complicated and easy for the user.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Sometimes it is difficult to make corrections to an already submitted expense report.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Emburse Expense Enterprise is  self explanatory, user friendly and it is less often that major problems occur that really needs solving

  ### 39. Easy to create an expense report and add attachments.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Chemicals

**Reviewed Date:** December 26, 2025

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Having all of my credit card expenses listed helps to expedite the expense submittal process.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The choices for the expense report are limited. For example/ I have to choose travel if I'm submitting a team meal reimbursement even though I did not actually travel.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

N/A

  ### 40. Good

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** March 30, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I went on annual leave during this period. I went on annual leave during this period. I went on annual leave during this period.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Long processes but understood because it has to do with money.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Accountability

  ### 41. user friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services

**Reviewed Date:** February 10, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

it does not hang easily when we are on the system. It's very important.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I have no issue at the moment probably if possible if we can also upload pic or image not just PDF.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

saving papers and time - last time we used to have forms and we need to store those but now with this its paperless

  ### 42. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance

**Reviewed Date:** May 01, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Drag and drop receipts and picture taking of receipts

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Nothing, it's fine okay. There's nothing wrong with it.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

None

  ### 43. Corporate Expense Reporting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christina G. | Sr. Team Operations Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** July 25, 2025

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

What I like the most is that my corporate credit card is attached so all of the expenses go straight into the system and make it easy to manage. I also love the ability to memorize expenses and add team members to meals.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Some of the things seem to be a little limited like the options and I wish there was more features like the memorize expenses feature

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Expense reports for myself and for the Executive that I support for our corporation

  ### 44. Its so easy to manage and very user friendly once you know where everything is

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain

**Reviewed Date:** May 06, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

auto populate, shortcuts, automation, app

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I little more organizing and clearer expense titles

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

time and redundancy

  ### 45. Easy-Fast-Convinient-Friendly Aplication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications

**Reviewed Date:** December 15, 2025

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Very nice organized and workflows to submit invoices

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

For any reason when you try to upload a PDF it marks an error. However, at the end of the report it appear entirely. So that gives the possibility of seeing duplicates invoices for Manager review.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Efficiency on expense reports

  ### 46. Good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** May 05, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Ease of use. User-friendly. That is all.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I really do not have anything I dislike.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

NA

  ### 47. Efficient

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy

**Reviewed Date:** May 08, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Ease of use, prepopulating of choices...

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Not always intuitive for category selection

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Administrative costs

  ### 48. PD form

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education

**Reviewed Date:** March 22, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The ease it takes to upload documents and receipts

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

various steps to complete expenses but once I do it more often, then I recall the steps before I need to take out instruction sheet.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

submitting PD receipts

  ### 49. easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education

**Reviewed Date:** March 18, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I love the eWallet listing - easy to find and work off of.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

1)wish receipts would populate in easier/more consistently
2) being trapped in a "quick" survey that next time I will ignore

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Allowing smooth corporate card transaction documentation/reporting.

  ### 50. The Smoothest Expense Experience Ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality

**Reviewed Date:** August 04, 2025

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I've been accustomed to using Excel spreadsheets to track expenses. It was a very manual process with several opportunities for error. 

Chrome River Expense has made things easier by giving us a place to house our receipts on an ongoing basis. Being able to open up an expense report and add more receipts to it as things are charged is much easier than keeping track of receipts for the very end. I very much enjoy that I have several options to submit receipts from using the app/web portal to emailing. It seems the product is managed by people who use it as users on a regular basis, which is refreshing.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I can't think of a single thing that I dislike about Emburse. The product is intuitive and much easier to use than the manual Excel spreadsheets (and I personally love Excel spreadsheets). Great job.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Instead of using spreadsheets, the tool allows us to manage expenses via a portal or app. This makes it much easier to track expenses as they occur and, thus, reduces the turnaround time from expensing to reimbursing.


## Emburse Expense Enterprise (formerly Chrome River Expense) Discussions
  - [How can we implement robust process to find chronic policy violaters?](https://www.g2.com/discussions/25494-how-can-we-implement-robust-process-to-find-chronic-policy-violaters) - 1 comment, 1 upvote
  - [Is there a Mobile App version?](https://www.g2.com/discussions/is-there-a-mobile-app-version) - 2 comments, 1 upvote
  - [What would be a fastest way to add all my miles instead of one by one if I drive the same distance?](https://www.g2.com/discussions/what-would-be-a-fastest-way-to-add-all-my-miles-instead-of-one-by-one-if-i-drive-the-same-distance) - 1 comment, 1 upvote
  - [What is the process for recommending changes to the existing CR interface?](https://www.g2.com/discussions/what-is-the-process-for-recommending-changes-to-the-existing-cr-interface) - 1 comment, 1 upvote
  - [How do I archive our expense reports for offsite storage for audit purposes](https://www.g2.com/discussions/14748-how-do-i-archive-our-expense-reports-for-offsite-storage-for-audit-purposes) - 1 comment, 1 upvote

- [View Emburse Expense Enterprise (formerly Chrome River Expense) pricing details and edition comparison](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-08-10+11%3A09%3A31+-0500&secure%5Bsession_id%5D=d4c42516-ef53-4b05-9078-9c06aa19b4be&secure%5Btoken%5D=e0bddce941cfa3e34a7388e5a96967f2fe0569cb0c71514c69afab2cf7879e90&format=llm_user)
## Emburse Expense Enterprise (formerly Chrome River Expense) Integrations
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)

## Emburse Expense Enterprise (formerly Chrome River Expense) Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Corporate Card
- Credit Card Management

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Itinerary Management
- Trip Notifications
- Advanced Integrations
- Online Booking
- Credit Card Management
- Booking Management
- User Management
- Restriction Management
- Reservations Management
- Reimbursement Management
- Vendor Management
- Travel Management
- Promotions Management
- Workflow Management
- Receipt Management
- Supplier Management
- Compliance Management
- Policy Management
- Invoice Management
- Real-Time Notifications
- Third-Party Integrations
- Timesheet Management
- Invoice Management
- Reimbursement Management
- Real-Time Notifications

**Client Invoicing**
- Invoice Creation and Delivery
- Electronic Payments
- Project Accounting / Revenue Recognition
- Biometric Recognition
- Optical Character Recognition

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Additional Functionality**
- Audit Trail
- Secure Data Storage
- AI Copilot
- Approval Process Control
- Data Import/Export
- Duplicate Detection
- Expense Claims
- Budgeting/Forecasting
- Customizable Fields
- Spend Control
- Customizable Templates
- Access Controls/Permissions
- Reporting & Statistics
- Automated Receipt Matching
- Mobile Receipt Upload
- Billable & Non-Billable Hours
- Financial Analysis
- Categorization/Grouping
- Single Sign On
- Activity Dashboard

**Mobile**
- Receipt Capture
- Mileage Tracking
- Travel Itinerary and Flight Status Updates
- Expense Tracking
- Real-Time Updates

**Platform**
- Complex Approval Workflow
- Generative AI

**Administration**
- PCI Regulation Compliant

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management
- Timesheet Management
- Payroll Management
- Employee Management
- Invoice Management
- Calendar Management
- Workflow Management
- Task Management
- Mobile Access
- Mobile Access
- Workflow Management
- Compliance Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Offline
- Accounting Integration
- QuickBooks Integration
- Real-Time Reporting
- Third-Party Integrations
- Payroll Integration
- Accounting Integration

## Top Emburse Expense Enterprise (formerly Chrome River Expense) Alternatives
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,048 reviews)
  - [Expensify](https://www.g2.com/products/expensify/reviews) - 4.5/5.0 (5,658 reviews)
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