--- title: Emburse Expense Enterprise (formerly Chrome River Expense) Reviews meta\_title: 'Emburse Expense Enterprise (formerly Chrome River Expense) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2314 reviews by the users' company size, role or industry to find out how Emburse Expense Enterprise (formerly Chrome River Expense) works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 2314 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense ---

# Emburse Expense Enterprise (formerly Chrome River Expense) Reviews & Product Details

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Emburse Expense Enterprise is a fast, fluid, mobile web app that offers global organizations the latest in travel and expense management. We deliver the same user experience across all devices – smartphones, tablets, laptops, desktops – which makes employees happy. Powerful analytics and expense reporting capabilities make the CFO and accounts payable staff even happier. Expense serves complex, global enterprise organizations.

* * *

Product Website
Emburse Expense Enterprise (formerly Chrome River Expense)
Seller
[Emburse](https://www.g2.com/sellers/emburse)
Discussions
[Emburse Expense Enterprise (formerly Chrome River Expense) Community](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/discuss)
Languages Supported

Bulgarian, Czech, German, Greek, English, Estonian, French, Croatian, Hungarian, Armenian, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Dutch, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Ukrainian, Chinese (Simplified)

Solution Type

All-in-One

Overview by
Kendall Alderson

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

5 months

[
View More Pricing Information
](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/pricing)

## Emburse Expense Enterprise (formerly Chrome River Expense) Integrations
(1)

What do users say about integrations?

Verified by Emburse Expense Enterprise (formerly Chrome River Expense)

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Sage Intacct

](https://www.g2.com/products/sage-intacct/reviews)

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 ![Verified User in Architecture & Planning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Architecture & Planning")
UA

Verified User in Architecture & Planning

8/5/2026

"Most Features Work Well"

4/5

What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

The interface is simple. It's uncomplicated. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

It would be very useful to be able to open 2 windows at once. It's confusing for many users when icons are the same. Fees from Egencia are imported with no way to find what they are. Review collected by and hosted on G2.com.

What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?

Not sure Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: In-app

 ![Verified User in Mechanical or Industrial Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mechanical or Industrial Engineering")
UM

Verified User in Mechanical or Industrial Engineering

6/15/2026

"I don't understand the question here. "Title for your review"?"

5/5

What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

It's ease of use and features to combine my receipt scans with credit card charges. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

Overall, it's a pretty good system. I think my complaint might be a company policy from Dart; I don't like the 30 day limit where I have to offer an explanation like a naughty child when I am outside that reporting window. Review collected by and hosted on G2.com.

What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?

I solves mileage calculations for me and match receipts to credit card items. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: In-app

 ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting")
AA

Verified User in Accounting

Mid-Market (51-1000 emp.)

5/1/2026

"Got the job done, but can be MUCH better. Lots of room for improvement"

1/5

What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

It’s relatively easy to set up and use, with a straightforward UX/UI that keeps things simple. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

Lack of AI capabilities, poor / absent support, constant billing issues. If you encounter problems, you're pretty much on your own. For the 2+ years we were on the platform, there were little to no product enhancement / new product capabilities roll out.

Also need an external system to retrieve exports for items in Chrome River. Limited flexibility to customize reports. Review collected by and hosted on G2.com.

What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?

Got the job done for AP bill and employee expense approval. Barely solved any problems. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Defense & Space](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Defense & Space")
UD

Verified User in Defense & Space

8/4/2026

"Experience required, system not intuitive."

1.5/5

What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Easy plugins to label expenses. Pulls all credit card expenses. Automatically pulls expenses. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

Requires a great deal of time to become familiar with the system and not intuitive in the completion of the report. Review collected by and hosted on G2.com.

What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?

One location to complete expenses and able to draw necessary items. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: In-app

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
UN

Verified User in Non-Profit Organization Management

8/4/2026

"Not well integrated into other systems at U-M"

1.5/5

What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

I like being able to upload my receipts to the Enburse expense report. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

It seems like the people who are processing the report can't see or access the receipts that I am attaching. I always have to submit them through the Shared Service Center. Review collected by and hosted on G2.com.

What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?

none Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: In-app

AN

Verified User in Primary/Secondary Education

6/18/2026

"Very User Freinedy"

4/5

What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

The Emburse Expense Enterprise software auto-calculates milelage. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

I didn't realize that I needed to add a separate entry for meal reimbursements. Review collected by and hosted on G2.com.

What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?

I didn't have any problems with Emburse Expense Enterprise. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: In-app

 ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education")
UH

Verified User in Higher Education

6/11/2026

"Simple format that easily manages the most common components of these transaction types."

3.5/5

What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Routing for approvals works well. Compliance checks work well and rarely give off unpredictable or undecipherable errors. All reconciling processes are simple and easy to follow. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

Summary information for all reports seems limited. Report titles are often displayed instead of Report IDs which is not that helpful. Report IDs are unique and certain. Report titles are willy nilly and cannot be identified as the correct report with absolute certainty. Review collected by and hosted on G2.com.

What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?

NA Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: In-app

LE

Linda E.

Project Director

Mid-Market (51-1000 emp.)

12/16/2025

"Expense Report Approval Needed"

5/5

What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

What I find most helpful about Emburse Expense Enterprise is that all of my P-Card purchases show up in one place and I have the ability to upload the receipts and match to my transactions. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

I like everything about Emburse Expense Enterprise formerly know as Chrome River. Review collected by and hosted on G2.com.

What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?

The problem that this system is providing for me is a full safe way to keep track of expenses and ensure that the funds for the projects I work on is spent and allocated properly. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

JS

Jessica S.

Assistant Accounting Manager - AP

Mid-Market (51-1000 emp.)

7/31/2025

"Easy expense management."

4/5

What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Emburse makes it easy to manage and approve employee expense reports. The platform is user-friendly and offers flexible approval options—you can review and approve expenses one at a time or all at once. This makes it simple to stay on top of reports without feeling overwhelmed. Overall, it’s an efficient tool that streamlines the expense management process and helps keep everything organized. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

When printing an expense report, the approval history is not visible. It would be helpful to include that information in the print view for better documentation and transparency. Review collected by and hosted on G2.com.

What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?

Emburse has significantly improved how we manage expense reports at our firm. We previously handled everything manually through Accounts Payable, which was time-consuming and prone to delays. With Emburse, the process is much more streamlined — expense reports are submitted and approved faster, which speeds up reimbursements to employees and helps us reconcile corporate credit card charges more efficiently. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

AN

Verified User in Building Materials

5/16/2026

"Well structured to operate"

0/5

What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Template copy of already recorded invoices Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

I don't like entering the comma on the letter keyboard as a period (.) for € values at all! Entering it via the numeric keypad and the comma available there is easier, e.g., 12,34€ instead of 12.34€!!! Maybe both characters could be allowed??? Review collected by and hosted on G2.com.

What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?

??? Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: In-appAI Translated

## Questions about Emburse Expense Enterprise (formerly Chrome River Expense)? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Emburse Expense Enterprise (formerly Chrome River Expense)
](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/discussions/new)

 ![Ranjan T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ranjan T.")
RT

Ranjan Tripathy
•
Last activity about 6 years ago

How can we implement robust process to find chronic policy violaters?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/25494-how-can-we-implement-robust-process-to-find-chronic-policy-violaters)

GU

Guest User

What is Emburse Chrome River Expense used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-emburse-chrome-river-expense-used-for)

[
View all Discussions
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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

5 months

### Return on Investment

16 months

### Average Discount

10%

[
View More Pricing Information
](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/pricing)

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##### 
##### Emburse Expense Enterprise (formerly Chrome River Expense) Features

Expense Reports

Ease of Creating Expense Reports

Bank / Credit Card Integration

Smart Categorization

Mobile

Receipt Capture

Mileage Tracking

Administration

Workflow

Automated Reminders

Policy Compliance Management

Platform

Reporting

Performance and Reliability

[
View More Features
](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/features)

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##### Categories on G2

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