--- title: Emburse Expense Enterprise (formerly Chrome River Expense) Reviews meta_title: 'Emburse Expense Enterprise (formerly Chrome River Expense) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2440 reviews by the users' company size, role or industry to find out how Emburse Expense Enterprise (formerly Chrome River Expense) works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 2440 scale: '5' date_modified: '2026-10-08' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense ---

Emburse Expense Enterprise (formerly Chrome River Expense) Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Emburse Expense Enterprise, finding it simple and user-friendly for reporting. (288 mentions)
Users appreciate the easy upload functionality of Emburse Expense Enterprise, making receipt management seamless and efficient. (80 mentions)
Users appreciate the efficiency of Emburse Expense Enterprise, enabling quick expense submissions and streamlined processes. (58 mentions)
Users find the intuitive design of Emburse Expense Enterprise simplifies creating, editing, and submitting reports effortlessly. (54 mentions)
Users appreciate the intuitive and user-friendly interface of Emburse Expense Enterprise, making it easy to navigate and use. (50 mentions)
Users find the navigation unintuitive, leading to confusion about steps and options during use. (61 mentions)
Users find manual entry cumbersome, citing difficulties with complicated receipts and occasional website crashes affecting progress. (33 mentions)
Users find the learning curve steep, requiring significant time and effort for effective implementation and management. (30 mentions)
Users face approval issues with limited visibility and control over recent approvals and ticketing processes. (27 mentions)
Users find the time-consuming implementation and invoicing process frustrating, impacting overall efficiency and usability. (27 mentions)

5 Pros or Advantages of Emburse Expense Enterprise (formerly Chrome River Expense)

5 Cons or Disadvantages of Emburse Expense Enterprise (formerly Chrome River Expense)

Emburse Expense Enterprise (formerly Chrome River Expense) Reviews (2,440)

View 3 Video Reviews
Reviews

Emburse Expense Enterprise (formerly Chrome River Expense) Reviews (2,440)

View 3 Video Reviews
4.3
2,440 reviews
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AN
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"user friendly application"
5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

user friendly, intuitive and robust application Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

nothing i can see at the moment. i haven't had anu issue yet Review collected by and hosted on G2.com.

AN
Verified User in Automotive
"AMAZING"
3/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

That you can take a picture of your transcations right on the spot with the app its amazing because you dont have to keep up with every ticket Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

that it makes you have to change the meal to single/group if its of a higher amount Review collected by and hosted on G2.com.

Verified User in Package/Freight Delivery
UP
Verified User in Package/Freight Delivery
Enterprise (> 1000 emp.)
"New User"
4/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Navigation was easy to use for a first time user Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

The mobile application was pretty to use and upload the images, but it seemed that some options were not available on the app that are on the desktop Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
AP
Verified User in Professional Training & Coaching
"Efficient and user friendly"
5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

On a bookkeeping side, utilized the right way would be very helpful. and user friendly for just about anyone and could be used in most any company setting. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

There may be some minor adjustments needed. For example, for me I see most of the people by pass put the starting point and destination in when they are entering their milage. They could enter anything and I would have no idea if it right or wrong, because my CI team work remote and travel alot. Review collected by and hosted on G2.com.

AN
Verified User in Defense & Space
Small-Business (50 or fewer emp.)
"Easy to use"
5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Easy to use and to report everything, I like the batch upload Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

I haven't found anything I don't like about this app yet Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Enterprise (> 1000 emp.)
"Awesome!"
5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Quick and easy to use, easy to get receipts uploaded and then attached and easy to select everything and AI makes it even easier throughout the process. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

nothing at all; everything in here seem great. Review collected by and hosted on G2.com.

AN
Verified User in Architecture & Planning
"was difficult in the beginning, but now it comes out very easy"
5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

they are very welcome to help in particular John Gellido he is absolutely helpful and very professional Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

at time can be confusing, but once I use it often it's very easy to navigate Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"It was clear and easy"
5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

AI itemizing. Although the receipt was not very clear AI itemized it very efficiently. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

AI itemizing. Although the receipt was not very clear AI itemized it very efficiently. Review collected by and hosted on G2.com.

AN
Verified User in Chemicals
Enterprise (> 1000 emp.)
"Great tool"
5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Easy to use, saves prior information, less steps Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

there should be link with hotel , rental receipts automatically Review collected by and hosted on G2.com.

AN
Verified User in Banking
"somewhat easy to use"
5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

somewhat easy to use without needing traning. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

Some, of the classifications are confusing, such as entering a business expense that is a business development meal but requiring that you add an external attendee when, in fact, as a salesperson, I need to sell myself to internal departments. Review collected by and hosted on G2.com.