--- title: Emburse Expense Enterprise (formerly Chrome River Expense) Reviews meta\_title: 'Emburse Expense Enterprise (formerly Chrome River Expense) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2314 reviews by the users' company size, role or industry to find out how Emburse Expense Enterprise (formerly Chrome River Expense) works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 2314 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Emburse Expense Enterprise (formerly Chrome River Expense) Reviews & Product Details Visit Website Emburse Expense Enterprise is a fast, fluid, mobile web app that offers global organizations the latest in travel and expense management. We deliver the same user experience across all devices – smartphones, tablets, laptops, desktops – which makes employees happy. Powerful analytics and expense reporting capabilities make the CFO and accounts payable staff even happier. Expense serves complex, global enterprise organizations. * * * Product Website Emburse Expense Enterprise (formerly Chrome River Expense) Seller [Emburse](https://www.g2.com/sellers/emburse) Discussions [Emburse Expense Enterprise (formerly Chrome River Expense) Community](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/discuss) Languages Supported Bulgarian, Czech, German, Greek, English, Estonian, French, Croatian, Hungarian, Armenian, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Dutch, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Ukrainian, Chinese (Simplified) Solution Type All-in-One Overview by Kendall Alderson Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months [ View More Pricing Information ](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/pricing) ## Emburse Expense Enterprise (formerly Chrome River Expense) Integrations (1) What do users say about integrations? Verified by Emburse Expense Enterprise (formerly Chrome River Expense) [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sage Intacct ](https://www.g2.com/products/sage-intacct/reviews) Show More ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance 8/3/2026 "Quick and easy, very similar to Chrome River" 5/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? The buttons for choosing the expense type are very helpful Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? I find it difficult to capture pictures of receipts through the mobile app and get them to show up on the desktop version. I frequently take pictures on my work iPhone but I submit the expense report from my work laptop Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? Solving the expense report requirement Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app AN Verified User in Automotive 8/6/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Not process friendly. You have to keep in mind what is missing, so several rejections" 1/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? Automatic including invoices from hotels Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? 0Ft cost was given for a trip over 5,5 hours. Unbelievable! Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? - Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Karen K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karen K.") KK Karen K. Assistant Controller Mid-Market (51-1000 emp.) 1/12/2017 "Paperless efficiency and automated approval routing" 4.5/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? I love that Chrome River takes the paper shuffle of our expense reimbursement process out of the equation. It's completely electronic from start to finish. Approvals flow through e-mail and are super-easy (just click the green "Accept" button!) for our attorneys and staff. This has ultimately shortened the time from expense report entry to reimbursement, resulting in happier employees. Also, automated routing ensures that all appropriate approvals for the particular expense amount or type are obtained. It's a very sleek, sophisticated, yet simple to use system. I would recommend it to any organization looking to improve their expense reimbursement experience! Chrome River offers annual conferences to update their customers of new features, best practices, what's coming, etc. I attended the conference in 2025 in Nashville and it was their best ever! Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? Though Emburse has made great strides in reporting through their Emburse Analytics portal, I don't like that only one creator license is included with our subscription. We need to pay for additional licenses to create reports. And while the reports you can create are very flexible - you can report and filter on just about any field - you are only limited to 5000 records in the output file. So, I think Analytics has a little ways to go to be more useful. And I think Emburse should grant at least two creator licenses for each customer as part of the regular monthly subscription. Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? Easier visibility into pending expense reports (who is holding up the reimbursement?), paperless environment (no more expense reports milling around the firm, with potential for getting lost), all approvals ensured (no more "sending them back" for additional approvals because they weren't obtained the first time). We also have the ability to edit our routing rules ourselves, which is a plus if we have a simple change to make. Review collected by and hosted on G2.com. Show More Response from Rachel Lurie of Emburse Expense Enterprise... [Editedit](https://www.g2.com/survey_responses/emburse-expense-enterprise-formerly-chrome-river-expense-review-221698/official_response/edit) Hi Karen, thanks for sharing your feedback, it's great to hear that you've had a five-star experience! In regards to reporting, we are always looking for ways to improve and enhance these features. Our Standard Reports are designed to be easy and intuitive to use for the majority of our user-base; while our AdHoc Reports are more advanced and may require some additional training. We do offer digital webinars and other online training courses on AdHoc Reporting, and your customer success manager is always available to assist as well. Please reach out if we can help out at all! Thanks again, Rachel 8/22/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite AN Verified User in Consulting 6/25/2026 "On the point and good support from the travel agent" 4/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? easy to use and quicker and user friendly Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? Nothing to spot on so far. I am able to use it cause is it intuitive Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? I am able to scan the receipts quickly and with no effort. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app SH Steve H. Travel and Expense Manager Enterprise (\> 1000 emp.) 6/30/2025 "Empowering Others and Increase the RoI" 5/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? First, it starts with the Employee Experience. After rolling out the new Mobile App, the highly improved OCR and AI features built in allows the receipt "management" aspect to quickly and accurately capture the receipts, allowing it to easily merge with the Credit Card transaction upon its arrival. Then using the Emburse Analytics to not only manage things from the Administrator's point of view, but with thoughtful collaboration of various stakeholders thru out the company we have dashboards, reports, designed and scheduled for various positions to save them time and quickly answer their key information, help manage their assigned employees, and then make better business decisions. This has saved us numerous hours and more importantly removed the need for many "RFIs" Request For Information" coming to AP for that information. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? As you get more and more into the analytics, it would be nice to have a "DATE TIME STAMP" on the last update, so we know that the information has items updated up to a certain point. Right now it does update every 50-90 mins, is good, but there are times having REAL TIME vs NEAR TIME would be beneficial, but I still love the information. Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? At MBI International, having the information pulling from Emburse has been key as waiting for it to export and post into Oracle (ERP) you only see those costs exported. By fulling utilizing the Emburse Analytics, it allows you to easily see the expense and where it sits. Project Managers are now using their dashboards to review their specific projects and easily pull the receipts, and corresponding report for client questions. We easily track and carefully watch the "billable" expenses to ensure they export swiftly ensuing our clients are billed TIMELY increasing the cashflow into the company. Year end was the best in history with 98.6% of $25.4M in Expenses were exported. Of the 1.6% not exported, only 24.6K was over 30 days old. Again, using the business acumen, analytics along with the expense module, allowed us to increase the RoI, by using the tools together. System Health check with our QBR and our CSM, stated, this is a "poster child" as all internal functions are streamlined It is simply using the Analytics not just for DATA, but then dig deeper and find out issues, and then improve the system based on reports, i.e. Return Reports, What's the Cause, Who's the Cause. Allows us to do targeted training, add new quick guides, all about improving the system and educating the employees to enhance their experience. Out of Pocket expenses thru analysis allowed us to move the needle from 80% Adoption to 93% adoptions increasing our "rebate", giving us more insight into vendor analysis, increase compliance, etc. Overall, it has been a banner year for the AP Side with the automation of Expense Module. Review collected by and hosted on G2.com. Show More 8/21/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 8/7/2026 "Works great most of the time, but there are a few areas that need work" 4/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? When it works it's great. When it does things that I don't expect, it's frustrating. There was a time when it was not bringing up accounts in the chooser, but that seems to have been fixed now. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? See my previous comments. Other than the few things, it's a very nice product. Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? Expenses. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app AN Verified User in Automotive 6/23/2026 "smooth approval process" 4/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? Approval process is smooth and submission is easy Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? there is nothing as such to dislike about Emburse Expense Enterprise (formerly Chrome River Expense) Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? Emburse Expense Enterprise (formerly Chrome River Expense) is making submission of expense easy Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") AA Verified User in Accounting Mid-Market (51-1000 emp.) 11/7/2023 "Powerful and easy-to-use expense management and reporting" 4/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? Customer service has been great when questions have arisen. The improvements to the Analytics / Reporting modules has also been excellent. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? There are some quirks with the expense report submittals, usually due to our complicated rules, and usually caused by user error. The logic is so complicated in the spreadsheet they provided that is is impossible to understand. A simplified workflow document would really help. Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? Previously, we had a paper process which had many pitfalls. Our new method is easier but also highly accurate and brings us into full compliance with our auditors. Review collected by and hosted on G2.com. Show More 2/27/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 5/19/2026 "Easy Expense Entry and Smart Receipt Scanning" 4/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? Ease for staff to enter expenses and upload receipts. Also uses AI to read contents of receipts and maps data Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? We are on their smallest plan and only use 1/3 of reports. I wish they offered more flexible pricing like they used to or smaller organizations Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? Ease for staff requesting reimbursement for expenses Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AN Verified User in Information Technology and Services 6/12/2026 "Random" 4.5/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? Intuitive tool for expense management, works well. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? I have no issue with the tool, my only issue was file conversion for receipts which I was able to resolve Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? Easy and quick reimbursement of work expenses being carried on personal credit card Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ## Questions about Emburse Expense Enterprise (formerly Chrome River Expense)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Emburse Expense Enterprise (formerly Chrome River Expense) ](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/discussions/new) ![Ranjan T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ranjan T.") RT Ranjan Tripathy • Last activity about 6 years ago How can we implement robust process to find chronic policy violaters? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/25494-how-can-we-implement-robust-process-to-find-chronic-policy-violaters) GU Guest User What is Emburse Chrome River Expense used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-emburse-chrome-river-expense-used-for) [ View all Discussions ](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 16 months ### Average Discount 10% [ View More Pricing Information ](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/pricing) Emburse Expense Enterprise (formerly Chrome River Expense) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_70619fbde0878acb0445d0209e3d3554/sap-concur.png "Product Avatar Image") SAP Concur 4/5(7,179) [ Compare Now ](https://www.g2.com/compare/emburse-expense-enterprise-formerly-chrome-river-expense-vs-sap-concur) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_415d60ba49742db077cdff43bdd35d6b/emburse-expense-professional-formerly-certify-expense.png "Product Avatar Image") Emburse Expense... 4.5/5(2,431) [ Compare Now ](https://www.g2.com/compare/emburse-expense-enterprise-formerly-chrome-river-expense-vs-emburse-expense-professional-formerly-certify-expense) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da6bba9aa08b61475ac336265d80c305/expensify.png "Product Avatar Image") Expensify 4.5/5(5,662) [ Compare Now ](https://www.g2.com/compare/emburse-expense-enterprise-formerly-chrome-river-expense-vs-expensify) ##### ##### Emburse Expense Enterprise (formerly Chrome River Expense) Features Expense Reports Ease of Creating Expense Reports Bank / Credit Card Integration Smart Categorization Mobile Receipt Capture Mileage Tracking Administration Workflow Automated Reminders Policy Compliance Management Platform Reporting Performance and Reliability [ View More Features ](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/features) ## Top-Rated Alternatives [ ![SAP Concur](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAP Concur") SAP Concur 4/5(7,179) ](https://www.g2.com/products/sap-concur/reviews) [ ![Expensify](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Expensify") Expensify 4.5/5(5,662) ](https://www.g2.com/products/expensify/reviews) [ ![Rydoo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rydoo") Rydoo 4.4/5(743) ](https://www.g2.com/products/rydoo/reviews) [ View All Alternatives ](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/competitors/alternatives) ##### Categories on G2 [Expense Management](https://www.g2.com/categories/expense-management)[UKG Marketplace](https://www.g2.com/categories/ukg-marketplace) ##### Explore More [What are the top machine translation software options for ecommerce companies trying to localize their product catalog and marketing content into multiple languages at scale?](https://www.g2.com/discussions/what-are-the-top-machine-translation-software-options-for-ecommerce-companies-trying-to-localize-their-product-catalog-and-marketing-content-into-multiple-languages-at-scale)[Best accounting management app to sync with bank accounts](https://www.g2.com/discussions/accounting-what-s-the-best-accounting-management-app-to-sync-with-bank-accounts)[RFP Templates](https://www.g2.com/articles/rfp-template) [What is the leading social media manager app for companies?](https://www.g2.com/discussions/what-is-the-leading-social-media-manager-app-for-companies)[Best cloud-based budgeting and forecasting solutions](https://www.g2.com/discussions/best-cloud-based-budgeting-and-forecasting-solutions)[Pros and Cons Details](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)