--- title: Emburse Expense Enterprise (formerly Chrome River Expense) Reviews meta_title: 'Emburse Expense Enterprise (formerly Chrome River Expense) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2463 reviews by the users' company size, role or industry to find out how Emburse Expense Enterprise (formerly Chrome River Expense) works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 2463 scale: '5' date_modified: '2026-11-04' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense ---

Emburse Expense Enterprise (formerly Chrome River Expense) Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

Emburse Expense Enterprise (formerly Chrome River Expense) Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Emburse Expense Enterprise (formerly Chrome River Expense), and what problem is it built to solve?

Emburse Expense Enterprise is an expense management platform designed to move organizations beyond reactive expense processing. It coordinates corporate spend across travel booking, reimbursements, accounts payable and payments, with policy controls and predictive insights embedded in workflows.

What languages does Emburse Expense Enterprise (formerly Chrome River Expense) support?

Emburse Expense Enterprise supports 28 languages, including English, French, German, Spanish, Japanese, and others.

What company sizes and industries is Emburse Expense Enterprise (formerly Chrome River Expense) the best fit for?

Emburse Expense Enterprise is used across company sizes, with enterprise and mid-market organizations especially represented, alongside small businesses. Its industry reach includes several distinct sectors:
  • Company size: Enterprise
  • Company size: Mid-Market
  • Company size: Small Business
  • Industry: Legal Services
  • Industry: Transportation/Trucking/Railroad
  • Industry: Higher Education
  • Industry: Banking
  • Industry: Non-Profit Organization Management
  • Industry: Health, Wellness and Fitness
  • Industry: Real Estate
  • Industry: Apparel & Fashion
  • Industry: Architecture & Planning
  • Industry: Entertainment
  • Industry: Food & Beverages
  • Industry: Hospitality
  • Industry: Oil & Energy
  • Industry: Retail
  • Industry: Sports

What features or capabilities could make Emburse Expense Enterprise (formerly Chrome River Expense) even more useful?

The most useful improvements would make expense entry more predictable and reduce the manual work around receipts. Recurring opportunities include:
  • Simplify report creation and navigation, with clearer next steps and explanations for categories, errors, and required fields.
  • Make receipt scanning, OCR, and matching more accurate and dependable, including smoother handling of receipts from email and mobile uploads.
  • Improve editing and report management, including easier ways to save, retrieve, correct, and update expenses.
  • Make mobile workflows more complete and easier to use for editing and finishing reports.

Emburse Expense Enterprise (formerly Chrome River Expense) Reviews (2,463)

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Reviews

Emburse Expense Enterprise (formerly Chrome River Expense) Reviews (2,463)

View 3 Video Reviews
4.3
2,463 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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AN
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Easy to change on the fly"
5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

The ability to save receipts ahead of time to use when the expense is processed. This saves me from having to keep receipts in files and remember where they were saved. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

It would be helpful to get a message when an expense has hit the system. Review collected by and hosted on G2.com.

AN
Verified User in Chemicals
Enterprise (> 1000 emp.)
"Options and clarity on filing the various expenses was clear and fast"
4.5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Menu driven and concise. User friendly. Not difficult to navigate. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

Allocation of personal expenses was difficult which delayed my submission of the report. More clear menus on the dashboard or a help button with contents would be helpful Review collected by and hosted on G2.com.

AN
Verified User in Hospital & Health Care
"harder to find help or answers on your own"
3/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

don't know the difference, my first time using either Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

It is hard to get questions answered, I do appreciate the format and I realize it is user error that is frustrating- ex. I'd like to change an expense report name and can't find a way to do this even with googling and useing help Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Enterprise (> 1000 emp.)
"it works"
3/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

it is nice to be able to email my receipts while still on the road Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

It is quirky trying to figure out the best category to put an expense under and when mailing in my receipts it doesn't automatically capture any of the data from it as the notes imply. Review collected by and hosted on G2.com.

AN
Verified User in Automotive
Enterprise (> 1000 emp.)
"My review"
3.5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

It is well structured, all the expenses are here Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

I would prefer that the system could scan my invoices and fill the corresponding fields automatically. The transactions popped up here with a delay of 2-3 days. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Enterprise (> 1000 emp.)
"Review"
3.5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

In general it makes it easy to submit expenses once you learn how to use the system. There are issues with specific one-time expenses that don't conform to what we are used to, however. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

You are not able to edit everything when an expense report is in "Returned". In fact, you can't edit everything when it is in "Drafts" either. Review collected by and hosted on G2.com.

AN
Verified User in Automotive
Enterprise (> 1000 emp.)
"Easy to use, clear data and work flow"
5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Mobile app to attach bill pics. clear tabs and forms to fill data. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

Bit slow. navigating from one tab to another makes it bit challenge. Review collected by and hosted on G2.com.

AN
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Quick, easy, seamless, painless"
5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Program is easy to use and navigate once you become familiar with all of its features. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

User guides does not give the user a detail description of how to perform certain tasks. Bottom line, the user manual could be more user friendly. Review collected by and hosted on G2.com.

Verified User in Warehousing
UW
Verified User in Warehousing
Enterprise (> 1000 emp.)
"easy to use"
4.5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Very user friendly and quick without a lot of steps. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

There's nothing as of yet that I dislike about it. Review collected by and hosted on G2.com.

AN
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Faster Expense Reports"
4/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

easy of use, and speed of submitting expense reports Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

Too new to evaluated; I'll review it a couple months down the road. Review collected by and hosted on G2.com.

Questions about Emburse Expense Enterprise (formerly Chrome River Expense)? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Ranjan T.
RT
Ranjan Tripathy
•
Last activity over 6 years ago

How can we implement robust process to find chronic policy violaters?

GU
Guest User

What is Emburse Chrome River Expense used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

16 months

Average Discount

10%

Emburse Expense Enterprise (formerly Chrome River Expense) Comparisons
Emburse Expense Enterprise (formerly Chrome River Expense) Features
Ease of Creating Expense Reports
Bank / Credit Card Integration
Smart Categorization
Receipt Capture
Mileage Tracking
Workflow
Automated Reminders
Policy Compliance Management
Reporting
Performance and Reliability