---
title: Emburse Expense Enterprise (formerly Chrome River Expense) Reviews
meta_title: 'Emburse Expense Enterprise (formerly Chrome River Expense) Reviews 2026:
  Details, Pricing, & Features | G2'
meta_description: Filter 2312 reviews by the users' company size, role or industry
  to find out how Emburse Expense Enterprise (formerly Chrome River Expense) works
  for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 2312
  scale: '5'
date_modified: '2026-08-10'
parent_category:
  name: Travel & Expense
  url: https://www.g2.com/categories/travel-expense
---


# Emburse Expense Enterprise (formerly Chrome River Expense) Reviews
**Vendor:** Emburse  
**Category:** [Expense Management Software](https://www.g2.com/categories/expense-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 2,312
## About Emburse Expense Enterprise (formerly Chrome River Expense)
Emburse Expense Enterprise is a fast, fluid, mobile web app that offers global organizations the latest in travel and expense management. We deliver the same user experience across all devices – smartphones, tablets, laptops, desktops – which makes employees happy. Powerful analytics and expense reporting capabilities make the CFO and accounts payable staff even happier. Expense serves complex, global enterprise organizations.



## Emburse Expense Enterprise (formerly Chrome River Expense) Pros & Cons
**What users like:**

- Users find Emburse Expense Enterprise to be **very user-friendly and easy to navigate** , streamlining the expense submission process. (200 reviews)
- Users value the **easy upload feature** of Emburse Expense Enterprise, making receipt submission seamless and straightforward. (65 reviews)
- Users value the **efficiency** of Emburse Expense Enterprise, enabling quick submissions and streamlined expense processes. (58 reviews)
- Users appreciate the **intuitive and user-friendly interface** of Emburse Expense Enterprise, making it easy to navigate and use. (50 reviews)
- Users appreciate the **easy navigation** of Emburse Expense Enterprise, making the reimbursement process straightforward and efficient. (41 reviews)
- Users praise the **intuitive interface** of Emburse Expense Enterprise, making report creation and submission seamless. (41 reviews)
- Users appreciate the **simplicity** of Emburse Expense Enterprise, finding it easy and straightforward for regular claims. (41 reviews)
- Users appreciate the **easy electronic submission** process for reimbursements, finding it simple and user-friendly. (34 reviews)
- Speed (33 reviews)
- Mobile App (30 reviews)

**What users dislike:**

- Users find the interface **not intuitive** , leading to navigation difficulties, especially for those less experienced. (48 reviews)
- Users find the **steep learning curve** of Emburse Expense Enterprise requires significant time and effort for effective use. (30 reviews)
- Users face **approval issues** with limited visibility and control over recent approvals and ticketing processes. (27 reviews)
- Users face **upload issues** with Emburse Expense, particularly with file formats and slow document processing. (27 reviews)
- Users face **invoicing issues** including upload errors, delays, and difficulties in managing invoices effectively. (22 reviews)
- Users find that **manual entry is cumbersome** , especially with complex receipts and occasional website crashes affecting progress. (22 reviews)
- Users face **frequent errors and difficulties** with receipt management, complicating the expense submission process. (21 reviews)
- Users find the **time-consuming implementation and invoicing process** frustrating, impacting overall efficiency and usability. (21 reviews)
- Difficult Navigation (19 reviews)
- Inaccurate Results (19 reviews)

## Emburse Expense Enterprise (formerly Chrome River Expense) Reviews
  ### 1. Program/Project Operations Analyst

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Defense & Space

**Reviewed Date:** May 06, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Site and agents are easy to work with and very professional.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Can be confusing sometimes when expenses populated are separated e.g., hotel room charge and fees on one charge and hotel deposit on another requiring me to create a new charge to capture both on one expense vice two.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Unsure at this time, possibly with more experience I'll be able to answer. For me, the site and agents are wonderful.

  ### 2. Emburse Expense was user-friendly and allowed me to submit my expense report in a timely manner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services

**Reviewed Date:** August 03, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Ability to drag and drop scanned receipts from email into your expense report

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

There really is not anything that I dislike

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

None I am aware of

  ### 3. satisfactory experience based on unit leader knowledge

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management

**Reviewed Date:** August 03, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Uploading the expense reports was quite easy.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Too many approval processes required for submission.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

helping me to upload expenses for continuing education and travel for conferences.

  ### 4. Expense reporting tool that's built for all the business needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Khush J. | Accounts Excecutive, Accounting, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2023

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

User  interface still feels clean and easy to use, Reimbursements are processed quickly, and the mobile app makes it convenient to upload expenses on the go

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Overall it works well. A few more customization options in reports and filters would make it even better

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

The major issues we faced with other expense management tools were complex international tax jurisdiction, but in Emburse Chrome River Expense Tool it has made this task really easy, convenient and easily understandable for the users

  ### 5. Smooth but took a moment to figure out how to add a different Cost Center when I had no allocation.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance

**Reviewed Date:** August 04, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Like the pre-populated expense report when filling.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The limitations on the Name/Title Field for the expense report.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Nothing I can think of at the moment.

  ### 6. needs to be a better way to capture receipts

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Insurance

**Reviewed Date:** August 03, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

not applicable, i dont think it is user friendly.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

having to match receipts, that should be automatically attached when the corporate card is used.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

NONE

  ### 7. Time

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** August 03, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Being able to make corrections when needed.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Not being able to recall the report. It saves time, if I could.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Nothing that I know of..

  ### 8. Good for the AI resourse

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy

**Reviewed Date:** August 05, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

AI resourse are very good. In general good touse

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Itemization for hotel someties is difficult and not intuitive

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Sometimes itemizationfor hotel are not intuitive

  ### 9. Very difficult. Not user friendly.

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Insurance

**Reviewed Date:** August 04, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Nothing. It has taken me 3 years and I still find it difficult.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It should be easier to submit expenses. Not intuitive.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Documenting expenses

  ### 10. Good use of AI

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting

**Reviewed Date:** August 06, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

AI "reading" receipts is a godsend, like it alot.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Tricky to get up to speed, training was inadequate.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Reconciliation of receipts and reports.

  ### 11. Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting

**Reviewed Date:** August 02, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The receipt upload process is very user friendly

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

This survey is causing me to dislike this process

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

It typically allows for quick submission of expenses.

  ### 12. good

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance

**Reviewed Date:** August 06, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

seemed easier than old system. thanks. bye

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

n/a nothing that I can think of right now.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

I did not have any problems. sorry

  ### 13. Really Easy to Use and A Pleasant Interface Too!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance

**Reviewed Date:** June 12, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It was easy to use, and the interface was nice to see. The AI scanned my receipt and saved me time.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I was still unsure of some of the things I needed to plug in, but I don't think that's the company's fault.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

It's making my expense report process faster!

  ### 14. System can be easy to use once you're familiar with the functions

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Utilities

**Reviewed Date:** May 13, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The normal ability to send receipts and invoices.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

There is some difficulty in deleting or editing entries

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

I do not have any knowledge of problems or solutions

  ### 15. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail

**Reviewed Date:** March 07, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I don't know, but it's easy to put my mileage in and get reimbursed for it

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Hard to find the right tab, I feel like I have to click multiple times

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Expense management, I have a formal document that gets sent out to show the amount of driving I've done and I'm able to get the money back for it

  ### 16. easy to submit expense reports

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management

**Reviewed Date:** May 04, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

easy to upload receipts on the go and when submitting a report

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

sometimes a little confusing---per diem wizard, per diem tool etc

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

quicker to submit reports than it used to be

  ### 17. When is AI coming?

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** May 21, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I like that it's mostly easy to find what I need to apply expeses towards.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

That I have to rewrite the same descriptions every month. By now it should either give me the option to select or have an AI that suggests it for fill. It is the exact same thing every month.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Gives an easy place to enter expenses

  ### 18. Easy to Use. Great user interface

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Sports

**Reviewed Date:** June 24, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Good user interface. Easy to navigate. Graphics help guide expenses.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Not aware of a mobile app.  If there is one for taking pictures of receipts, I am unaware and likely missing out on easy navigation.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Allowing me to be reimbursed for business expenses

  ### 19. na

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy

**Reviewed Date:** June 10, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

phone app is very useful to upload images

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

the itemization is not working properly or I can not use it . I had a hotel bill and the item as OTHER and did not allowed me to move it to mobility for parking

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

no problem. I was working ok before.

  ### 20. Expense reporting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management

**Reviewed Date:** August 03, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

auto merge works great ,all i have to is upload

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

nothing yet everything worked great I recommend

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

makes expense reporting easy and effortless

  ### 21. The program is easy to use.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Building Materials

**Reviewed Date:** May 05, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I am only a user, so I don't know if this is the best system we have available.  I do like it's ease of use.  It works well for what I need to do reconciling credit card receipts.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I can't think of anything right now that I don't like about Chrome River.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

It is helping our department reconcile credit card receipts in a neat and organized manner.

  ### 22. It is very user friendly, easy to use, software is fast, everything OK

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive

**Reviewed Date:** June 12, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It is user friendly, very simple interface, and it is fast in uploading documents and submitting. I also have a manager role for approval, it also works very well.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Nothing, all is OK, as I explained above

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

It is very easy and transparent way to access expense management

  ### 23. Easy to use and understand.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education

**Reviewed Date:** August 03, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

easy to use and navigate with helpful help screens.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

nothing.  there is nothing i dislike from the sections i used.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

no problems.

  ### 24. Easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing

**Reviewed Date:** August 03, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It is very intuitive, and easy to use for

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

There is nothing I don't like from this system

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

I don't have any

  ### 25. Somehow difficult at the first weeks on practice

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services

**Reviewed Date:** August 03, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It takes less time to generate finacial request

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Sometimes, reviewers takes their own time to check their inbox

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Never experience any problem

  ### 26. User friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals

**Reviewed Date:** May 10, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

User friendly and intuitive. Integrates credit card spends easily.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The hotel bill split by days is a difficult functionality to use.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Expense claims are made easy

  ### 27. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness

**Reviewed Date:** May 01, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I like that I can draft a document for an upcoming event/trip and then have a place to drop all the receipts, etc.  I also like the Prer Diem and Mileage calculators

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I often can't find previous reports for employees that I might need to review at Budget time

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

It makes submitting expense reports very easy and timely.  You can submit as soon as you have a charge

  ### 28. Excellent app to easily upload receipts and identify types of expenses.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Chemicals

**Reviewed Date:** May 30, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Easy scanning and automatic identification of receipts

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Sometimes it doesn't correctly identify the receipts.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

quick reports

  ### 29. A Game-Changer for Corporate Expense Tracking

**Rating:** 4.0/5.0 stars

**Reviewed by:** Glen P. | Senior Network Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Emburse automates receipt capture, expense categorization, and enforcement of your company’s spending policies. That means less manual work, fewer errors, and faster reimbursements for everyone.

The best part about Emburse Expense Enterprise is how it removes hassle by automating expense management, saving everyone time and ensuring compliance, making expense reporting something you barely have to think about.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The biggest downside to Emburse Expense Enterprise is the learning curve and the effort required to tailor and maintain the system for your organization. While the payoff is worthwhile, expect to invest both time and resources in proper implementation and ongoing administration.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Emburse Expense Enterprise takes the pain out of managing business expenses by automating time-consuming tasks, enforcing policies automatically, and giving transparency to all stakeholders—making expense management fast, accurate, and user-friendly.

  ### 30. Easy and quick to submit claims, good approval process

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive

**Reviewed Date:** August 01, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Faster claim submission process for all type of claims.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

No such feature is available. All the features I like

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

expense claim submission

  ### 31. Emburse Expense is easy to use, but I have a few pain points in the program.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Services

**Reviewed Date:** June 30, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Easy to enter my expenses into different categories

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Very confusing entering OCONUS expenses when foreign currency has to be converted.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Minimizing errors in entering expenses. It makes it easier for me to list my expenses according to category

  ### 32. This is an efficient and intuitive platform to submit expenses and document reimbursement requests.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management

**Reviewed Date:** June 24, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Most helpful is the interface and ease with navigating between fields.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Some buttons/sections would benefit from quick information (i button for more explanation about the selection -- or hover/toggle over information).

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

It is simplifying travel reimbursements that were partially done manually.

  ### 33. Easy to use and calculate mileage for work expenses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail

**Reviewed Date:** May 15, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

easy to use, can calculate mileage quickly by entering destinations

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

No complaints, would not change anything.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Quickly reimburse personal resources spent for workplace

  ### 34. Easy process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management

**Reviewed Date:** June 16, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Using the Emburse app to upload receipts quickly after purchase has made my reconciliation process seamless.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Sometimes there is a delay in the uploading of my receipts, but it is never absurdly long nor frustrating.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Emburse makes our expense accounting process smooth and easy.

  ### 35. Easy to use Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services

**Reviewed Date:** May 09, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Uploading receipts and filling out the required information.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Everything is fine with this software. There is nothing to dislike.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Easy to claim back the expenses.

  ### 36. Very easy to use.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy

**Reviewed Date:** May 01, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

That the system auto recognizes and merges receipts with expenses.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I don't have any issues with this system.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

It is just much faster that Exxon's old expense reporting system.

  ### 37. Emburse is simple and easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive

**Reviewed Date:** May 15, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I like how easy it is to use and navigate.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I don't see anything negative at the moment to report.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Quick reimbursement

  ### 38. Travel

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education

**Reviewed Date:** May 05, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It's easy to upload expenses and attach receipts.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The navigation is not always intuitive so I have to search for the correct expense category.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

It works well.

  ### 39. Easy to navigate and use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering

**Reviewed Date:** May 01, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Takes less than 5 minutes to fill out, icons easy to identify,

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

There is nothing negative that I could say

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

I have never encountered a problem with Emburse

  ### 40. Relatively easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** August 01, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Ability to easily upload receipts and describe expenses.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Can be difficult to itemize travel expenses.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Ability to easily expense travel receipts.

  ### 41. really intuitive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics

**Reviewed Date:** May 04, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The platform is really intuitive and they advise you if youhave any pending

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Some times there are too many steps to acomplish one task

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Fast expense reports

  ### 42. Fleet Maintenance Coordinator Safety Glasses Reimbursement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment

**Reviewed Date:** June 26, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Saving my login and password credentials was extremely helpful.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I haven't used it in over a year so I had a tough time getting logged in- perhaps during your company changeover?

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Submitting expenses to Corporate electronically is helpful

  ### 43. Easy to fill out

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance

**Reviewed Date:** June 30, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Easy to use an to keep track of miles while working on the road

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I don't really have any dislike using Emburse Enterprise

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

This platform solves the problem of manual expense tracking and delayed employee reimbursements.

  ### 44. good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services

**Reviewed Date:** May 03, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

easy to use and generate forms and i just like it

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

not much  to dislike and i really not a complainer

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

these question don't apply to me

  ### 45. Fast and easy to file expense statement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy

**Reviewed Date:** June 11, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

- auto-grouping of expenses
- easy of review

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

- rigid in terms of categorization
- any minor differences in terms of categorization will create a lot of explanation before approval

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

trying to solve on time settlement of expenses with credit card company to avoid penalty

  ### 46. First use relatively easy

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Government Administration

**Reviewed Date:** August 03, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It did pull the information from the receipts.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The add additional email address did not work.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Expense report generation

  ### 47. Check Refunds

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Veterinary

**Reviewed Date:** August 04, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Titles clearly marked and pre-filled when applicable.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

So far, I have not found anything that I dislike.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

None.

  ### 48. FNB review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Banking

**Reviewed Date:** June 10, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Mobile receipt entry is great function to save receipts

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Categories are too Broad when listing an expense, Keying in Mileage using mileage calculator overrides the Purpose of the call and the reason for mileage has to be rekeyed,

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Saving and doing manual upload of receipts

  ### 49. Easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing

**Reviewed Date:** June 24, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Don;t need a receipt for every electronic transaction

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It does not flag that you did not attach itinerary for airline tickets until after it is submitted, which is required

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Not aware of any problems that the software solves

  ### 50. Simple

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive

**Reviewed Date:** June 12, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

This is a very easy system to track and report my expenses. Clean and efficient.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

There has been nothing that i can say i dislike.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Keeping copies of invoices has been simplified by taking a picture and emailing into the system as it happens.


## Emburse Expense Enterprise (formerly Chrome River Expense) Discussions
  - [How can we implement robust process to find chronic policy violaters?](https://www.g2.com/discussions/25494-how-can-we-implement-robust-process-to-find-chronic-policy-violaters) - 1 comment, 1 upvote
  - [Is there a Mobile App version?](https://www.g2.com/discussions/is-there-a-mobile-app-version) - 2 comments, 1 upvote
  - [What would be a fastest way to add all my miles instead of one by one if I drive the same distance?](https://www.g2.com/discussions/what-would-be-a-fastest-way-to-add-all-my-miles-instead-of-one-by-one-if-i-drive-the-same-distance) - 1 comment, 1 upvote
  - [What is the process for recommending changes to the existing CR interface?](https://www.g2.com/discussions/what-is-the-process-for-recommending-changes-to-the-existing-cr-interface) - 1 comment, 1 upvote
  - [How do I archive our expense reports for offsite storage for audit purposes](https://www.g2.com/discussions/14748-how-do-i-archive-our-expense-reports-for-offsite-storage-for-audit-purposes) - 1 comment, 1 upvote

- [View Emburse Expense Enterprise (formerly Chrome River Expense) pricing details and edition comparison](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-08-10+08%3A53%3A42+-0500&secure%5Bsession_id%5D=c560a43f-47be-4977-9727-1376bf17c310&secure%5Btoken%5D=c76501836e551c66808983adab0ca8e8afd2a3b11ff38e436b148b587c6b51ac&format=llm_user)
## Emburse Expense Enterprise (formerly Chrome River Expense) Integrations
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)

## Emburse Expense Enterprise (formerly Chrome River Expense) Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Corporate Card
- Credit Card Management

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Itinerary Management
- Trip Notifications
- Advanced Integrations
- Online Booking
- Credit Card Management
- Booking Management
- User Management
- Restriction Management
- Reservations Management
- Reimbursement Management
- Vendor Management
- Travel Management
- Promotions Management
- Workflow Management
- Receipt Management
- Supplier Management
- Compliance Management
- Policy Management
- Invoice Management
- Real-Time Notifications
- Third-Party Integrations
- Timesheet Management
- Invoice Management
- Reimbursement Management
- Real-Time Notifications

**Client Invoicing**
- Invoice Creation and Delivery
- Electronic Payments
- Project Accounting / Revenue Recognition
- Biometric Recognition
- Optical Character Recognition

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Additional Functionality**
- Audit Trail
- Secure Data Storage
- AI Copilot
- Approval Process Control
- Data Import/Export
- Duplicate Detection
- Expense Claims
- Budgeting/Forecasting
- Customizable Fields
- Spend Control
- Customizable Templates
- Access Controls/Permissions
- Reporting & Statistics
- Automated Receipt Matching
- Mobile Receipt Upload
- Billable & Non-Billable Hours
- Financial Analysis
- Categorization/Grouping
- Single Sign On
- Activity Dashboard

**Mobile**
- Receipt Capture
- Mileage Tracking
- Travel Itinerary and Flight Status Updates
- Expense Tracking
- Real-Time Updates

**Platform**
- Complex Approval Workflow
- Generative AI

**Administration**
- PCI Regulation Compliant

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management
- Timesheet Management
- Payroll Management
- Employee Management
- Invoice Management
- Calendar Management
- Workflow Management
- Task Management
- Mobile Access
- Mobile Access
- Workflow Management
- Compliance Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Offline
- Accounting Integration
- QuickBooks Integration
- Real-Time Reporting
- Third-Party Integrations
- Payroll Integration
- Accounting Integration

## Top Emburse Expense Enterprise (formerly Chrome River Expense) Alternatives
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,048 reviews)
  - [Expensify](https://www.g2.com/products/expensify/reviews) - 4.5/5.0 (5,658 reviews)
  - [Rydoo](https://www.g2.com/products/rydoo/reviews) - 4.4/5.0 (719 reviews)

