--- title: Emburse Expense Enterprise (formerly Chrome River Expense) Reviews meta_title: 'Emburse Expense Enterprise (formerly Chrome River Expense) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2463 reviews by the users' company size, role or industry to find out how Emburse Expense Enterprise (formerly Chrome River Expense) works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 2463 scale: '5' date_modified: '2026-11-04' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense ---

Emburse Expense Enterprise (formerly Chrome River Expense) Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

Emburse Expense Enterprise (formerly Chrome River Expense) Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Emburse Expense Enterprise (formerly Chrome River Expense), and what problem is it built to solve?

Emburse Expense Enterprise is an expense management platform designed to move organizations beyond reactive expense processing. It coordinates corporate spend across travel booking, reimbursements, accounts payable and payments, with policy controls and predictive insights embedded in workflows.

What languages does Emburse Expense Enterprise (formerly Chrome River Expense) support?

Emburse Expense Enterprise supports 28 languages, including English, French, German, Spanish, Japanese, and others.

What company sizes and industries is Emburse Expense Enterprise (formerly Chrome River Expense) the best fit for?

Emburse Expense Enterprise is used across company sizes, with enterprise and mid-market organizations especially represented, alongside small businesses. Its industry reach includes several distinct sectors:
  • Company size: Enterprise
  • Company size: Mid-Market
  • Company size: Small Business
  • Industry: Legal Services
  • Industry: Transportation/Trucking/Railroad
  • Industry: Higher Education
  • Industry: Banking
  • Industry: Non-Profit Organization Management
  • Industry: Health, Wellness and Fitness
  • Industry: Real Estate
  • Industry: Apparel & Fashion
  • Industry: Architecture & Planning
  • Industry: Entertainment
  • Industry: Food & Beverages
  • Industry: Hospitality
  • Industry: Oil & Energy
  • Industry: Retail
  • Industry: Sports

What features or capabilities could make Emburse Expense Enterprise (formerly Chrome River Expense) even more useful?

The most useful improvements would make expense entry more predictable and reduce the manual work around receipts. Recurring opportunities include:
  • Simplify report creation and navigation, with clearer next steps and explanations for categories, errors, and required fields.
  • Make receipt scanning, OCR, and matching more accurate and dependable, including smoother handling of receipts from email and mobile uploads.
  • Improve editing and report management, including easier ways to save, retrieve, correct, and update expenses.
  • Make mobile workflows more complete and easier to use for editing and finishing reports.

Emburse Expense Enterprise (formerly Chrome River Expense) Reviews (2,463)

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Reviews

Emburse Expense Enterprise (formerly Chrome River Expense) Reviews (2,463)

View 3 Video Reviews
4.3
2,463 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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AN
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"PRACTICAL TOOL FOR EXPENSES"
4.5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

IT IS VERY PRACTICAL FOR BREAKING DOWN EXPENSES IN A COMPANY AND BETTER CONTROL FOR EVERYONE IN THIS ORGANIZATION Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

IN SOME CONCEPTS, THEY ARE CUMBERSOME FOR A BEGINNER USER Review collected by and hosted on G2.com.

AN
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Very easy to navigate and upload expenses - particularly mileage calculations"
5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Quick and easy to submit multiple claims Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

That a receipt for fuel is required within 44 days before the date of travel. It would be good if this could be set for a period of time before and after the date of travel. Review collected by and hosted on G2.com.

AN
Verified User in International Trade and Development
Enterprise (> 1000 emp.)
"Travel expenses"
4/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

The easy miles to dollars calculation is very convenient. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

Not much, I have not gotten to use it enough to find anything poor yet. Review collected by and hosted on G2.com.

AN
Verified User in Construction
"It's the easiest way to code expenses than anything else I've used in 20 years."
5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Upside is that it stores the information easily and the coding process of clicking codes and allocating them is very simplistic. I like the icons and the ease of the fields to select to enter the information. Also the ability to take a photo of a receipt directly from the app and have it automatically attach itself to the proper receipt is a game changer. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

It's cumbersome sometimes to switch from one expense report to another, or including fledgling receipts that are not inserted into one of the draft reports already. I found it difficult to back out of a report, and then attach a un allocated receipt and then include it into a report. Review collected by and hosted on G2.com.

AN
Verified User in Security and Investigations
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great experience"
5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Easy step by step process, there were No issues or concerns to report Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

There should be a default for Mobile expenses Review collected by and hosted on G2.com.

SS
Shanika S.
Senior Meeting and Conference Coordinator
Mid-Market (51-1000 emp.)
"Fast, Sleek Performance but a Steep Learning Curve"
3/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Once you figure out how to use it, it is not difficult. It looks nice as well. It performs very well and is very quick Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

It is not intuitive. You definitely have to read the directions and there is a rather steep learning curve Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Enterprise (> 1000 emp.)
"Fairly friendly"
5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Quick and relatively easy once you're familiar with the process Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

Sometimes the system is slower than my typing so I have to slow down until it catches up e.g. when entering approvers names Review collected by and hosted on G2.com.

Jordan K.
JK
Jordan K.
Director of Finance/Controller
Mid-Market (51-1000 emp.)
Originally submitted 11/21/2024
"Robust and Dynamic Expense Management System"
4.5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Our team has loved the imrpovements in automation, customization, and ease of use. We also love how easy it is to be an administrator with Expense. We have full control over configuration of everything - from UDAs, Workflow, Submit Compliance, and Export configurations. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

This isn't so much about Expense, but about the Emburse platform as a whole. We love the backend configurability for the Pre-Approval and Expense modules, but we wish we had the same functionality/ability for PO and Invoice. For PO/Invoice, we still have to submit tickets to Emburse for them to do the configuration on the backend. While they are quick/efficient to respond, it would still be nice to own that process on our side like we do with Pre-Approval and Expense. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
"There are a few enhancements suggested to improve the User experience."
3.5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

The best part about Emburse Expense Enterprise is that each expense report calculates the totals for you. Another good part is that you can upload the receipts by dragging them over. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

What is least helpful about Emburse Expense Enterprise is that you cannot adjust the total of an expense report when you notice receipt totals were initially submitted inaccurately. another dislike about this software is that you are unable to see more than one set of four (4) attachments at one time on one entry. It would be helpful if you could scroll to see all attachments to an expense report (just as you can in Adobe PDF portfolio or any other similar software). Thank you for reading this. Review collected by and hosted on G2.com.

Vishwas P.
VP
Vishwas P.
Manager Technical Support Services
Enterprise (> 1000 emp.)
Originally submitted 12/19/2025
"Effortless Reimbursements and Easy Mobile App"
4/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

The application is really good at allowing us to add reimbursement data without much hassle. They also have a mobile app that's easy to set up and use. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

There are a lot of layers when adding for a reimbursement which is difficult for new users. Review collected by and hosted on G2.com.

Questions about Emburse Expense Enterprise (formerly Chrome River Expense)? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Ranjan T.
RT
Ranjan Tripathy
•
Last activity over 6 years ago

How can we implement robust process to find chronic policy violaters?

GU
Guest User

What is Emburse Chrome River Expense used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

16 months

Average Discount

10%

Emburse Expense Enterprise (formerly Chrome River Expense) Comparisons
Emburse Expense Enterprise (formerly Chrome River Expense) Features
Ease of Creating Expense Reports
Bank / Credit Card Integration
Smart Categorization
Receipt Capture
Mileage Tracking
Workflow
Automated Reminders
Policy Compliance Management
Reporting
Performance and Reliability