--- title: Emburse Expense Enterprise (formerly Chrome River Expense) Reviews meta_title: 'Emburse Expense Enterprise (formerly Chrome River Expense) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2310 reviews by the users' company size, role or industry to find out how Emburse Expense Enterprise (formerly Chrome River Expense) works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 2310 scale: '5' date_modified: '2026-08-10' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Emburse Expense Enterprise (formerly Chrome River Expense) Reviews **Vendor:** Emburse **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 2,310 ## About Emburse Expense Enterprise (formerly Chrome River Expense) Emburse Expense Enterprise is a fast, fluid, mobile web app that offers global organizations the latest in travel and expense management. We deliver the same user experience across all devices – smartphones, tablets, laptops, desktops – which makes employees happy. Powerful analytics and expense reporting capabilities make the CFO and accounts payable staff even happier. Expense serves complex, global enterprise organizations. ## Emburse Expense Enterprise (formerly Chrome River Expense) Pros & Cons **What users like:** - Users find Emburse Expense Enterprise to be **very user-friendly and easy to navigate** , streamlining the expense submission process. (200 reviews) - Users value the **easy upload feature** of Emburse Expense Enterprise, making receipt submission seamless and straightforward. (65 reviews) - Users value the **efficiency** of Emburse Expense Enterprise, enabling quick submissions and streamlined expense processes. (58 reviews) - Users appreciate the **intuitive and user-friendly interface** of Emburse Expense Enterprise, making it easy to navigate and use. (50 reviews) - Users appreciate the **easy navigation** of Emburse Expense Enterprise, making the reimbursement process straightforward and efficient. (41 reviews) - Users praise the **intuitive interface** of Emburse Expense Enterprise, making report creation and submission seamless. (41 reviews) - Users appreciate the **simplicity** of Emburse Expense Enterprise, finding it easy and straightforward for regular claims. (41 reviews) - Users appreciate the **easy electronic submission** process for reimbursements, finding it simple and user-friendly. (34 reviews) - Speed (33 reviews) - Mobile App (30 reviews) **What users dislike:** - Users find the interface **not intuitive** , leading to navigation difficulties, especially for those less experienced. (48 reviews) - Users find the **steep learning curve** of Emburse Expense Enterprise requires significant time and effort for effective use. (30 reviews) - Users face **approval issues** with limited visibility and control over recent approvals and ticketing processes. (27 reviews) - Users face **upload issues** with Emburse Expense, particularly with file formats and slow document processing. (27 reviews) - Users face **invoicing issues** including upload errors, delays, and difficulties in managing invoices effectively. (22 reviews) - Users find that **manual entry is cumbersome** , especially with complex receipts and occasional website crashes affecting progress. (22 reviews) - Users face **frequent errors and difficulties** with receipt management, complicating the expense submission process. (21 reviews) - Users find the **time-consuming implementation and invoicing process** frustrating, impacting overall efficiency and usability. (21 reviews) - Difficult Navigation (19 reviews) - Inaccurate Results (19 reviews) ## Emburse Expense Enterprise (formerly Chrome River Expense) Reviews ### 1. Senior Protection Officer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** June 10, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It makes request very easy and reduces paperwork **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** It needs to be connected to the Phones whereby we can receive SMS Alerts **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Use paper works to make requests ### 2. easier than i expected **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** June 05, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** i it was straightforward, easy to navigate **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** it autofills the first expense mileage incorrectly. it took me a bit to remember to delete it **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** no paper submissions for mileage reports ### 3. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education **Reviewed Date:** June 15, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Easy access menus and submission guidance. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** The pre-approvals and then the expense reports seem to duplicate efforts when submitting requests. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Budget approvals and expense reports. ### 4. It works pretty well **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing **Reviewed Date:** May 04, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The auto merge of receipts to charges, the mobile app to take photos of receipts in real time. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Sometimes the auto merge doesn't work and I have to chase down an old email. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Its a smoother interface making expense reporting a lot less time consuming. ### 5. Very efficient and added value to the company **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth H. | Maintenance Training Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The website is even easier to use, uploading the receipts in the same app is so easy and seems to upload quicker **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** There isn't anything I can think of at the moment. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** It used to be very time consuming and complicated to complete an expense report for work. Now, it's much more simple and user friendly. I also am able to upload each receipt into a gallery as I get them, so it's virtually impossible to lose them! ### 6. Expense Report Platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** I like the icons and how easy it is to find the tiles you need to create an expense quickly. The platform is really easy and intuitive to use compared to other platforms. The options for expenses aren't too overwhelming. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I think the bulk import feature would be nice and maybe some options to duplicate past expenses so you don't have to keep recreating the same ones repeatedly. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** We used it to reimburse business expenses ### 7. Chrome River Expense is very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services **Reviewed Date:** August 04, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It's easy to use and edit expense reports **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I don't like that you cannot recall an invoice after it's submitted. Sometimes I catch a mistake soon after and I cannot go back and edit it. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Accounting ### 8. I do not have a choice **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** August 09, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** This is my first time entering an expense. It seems the same to me, as Chrome River **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Nothing to note as yet. This is my first entry. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Nothing to note at this time. ### 9. Keep it up **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad **Reviewed Date:** June 24, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Easy to use while requesting reimbursement **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Emburse is easy to use. Nothing to dislique so far **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Mileage reimbursement ### 10. Fairly easy to use, as long as you have an image of your receipt **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** May 04, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Simple, and processes quickly. It would be nice if it were mobile **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** If I don't have a receipt or there is a reimbursement,...I have charges that I want erased, but I paid them, and cannot remove them **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** No major issues, at this time ### 11. Time saver! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice **Reviewed Date:** March 04, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** I like being able to use the mobile app to photograph receipts and have them show up in the gallery. I also love being able to link my Lyft account to Emburse so they're in the gallery. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Hotel portfolios are a little tricky. Not hard, just more complex than other categories **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Filing expenses can be time-consuming. This time around it took less than a minute to expense my car service and meal receipts ### 12. Regular User **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy **Reviewed Date:** June 26, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The program is pretty self-explanatory and fairly easy to use. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** It would be nice if there was a way to store common entries that are often used in expense reports such as "Mileage from home to the airport" etc. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I have experienced any problems other than being forced to answer questions in the survey. ### 13. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking **Reviewed Date:** June 15, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Simple with app integration and taking pictures **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Different types of meals are confusing to know which to select **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Expense reimbursement forms ### 14. Is good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** June 15, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Web interface, uploading of receipts. pauschale assistent **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** complicated categorization, sometimes not clear what is the next step **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** reporting of business expenses ### 15. It is quite straight forward process even for a layman **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** May 18, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The segregation of the expenses based on the services used **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Itemization is little confusing. No idea, why we have to itemize something which was already added to the main expense entry. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Easing the expense reports ### 16. It was fine. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** May 19, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It was helpful being able to upload from the receipt gallery. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** It would be nice if there were more options to choose from that are not travel related. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** None that I am aware of. ### 17. Quick process of reimbursement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services **Reviewed Date:** August 05, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It has an easy workflow. Which has a friendly UX. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I really like using it, it is more efficient then the ones I used before. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** It is resolving a reimbursement issue for me. ### 18. Automatic Assistance and Photo Capture Make Life Easier **Rating:** 5.0/5.0 stars **Reviewed by:** David L. | Strategic sales executive, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** They always assist me automatically with the Ubers and also i love the capture functionality of the photo **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Whenever I attempt to add multiple payments for my cellphone or gym, I consistently encounter an error. To work around this issue, I typically include these payments in a separate report. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I am able to complete it quickly and without the usual tedium that used to make preparing my expense reports take much longer. ### 19. Fairly easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing **Reviewed Date:** June 08, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Default information pulled in from corporate card has an accurate description most of the time **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Mapping tool for calculating mileage is not useful. It defaults to the closest drive in miles but does consider the need to use expressways vs local roads and time of transit. Always an override. Mapping tool should have 3 route options like a MapQuest app. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** N/A ### 20. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** June 13, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** expense management, requsition management, **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Not friendly without stable network and cannot be easily use by phone **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** not friendly in unstable network ### 21. Short and sweet approval process **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain **Reviewed Date:** August 07, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Easy to attach receipts and dig into items for details **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Nothing really, at this point. Over time I might find something to recommend **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** again, too early to tell from my usage ### 22. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking **Reviewed Date:** August 07, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It is intuitive, and easy to use. It is a great product **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I do not have anything to share in this section. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I do not know what I should share here. ### 23. It's easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy **Reviewed Date:** August 03, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It's prepopulation of the fields and expense using the receipt **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Nothing yet that I can identify. It is generally a good app **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Expensing reports for my trips when i use my corporate card. ### 24. Emburse Enterprise is a significant reduction of effort compared to Chrome River, which brings joy. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods **Reviewed Date:** May 06, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Embruse Enterprise is a significant reduction in effort compared to Chrome River to create a booking. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** For receipts from email (pdf), many manual entries are still required. Here, I wish for similar automation as with the mobile app. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** previously mentioned ### 25. Very convenient and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research **Reviewed Date:** August 04, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It is easy to submit the expense reports. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** So far there is none dislike about Emburse **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** It is well organized in submitting the expenses, the app is user friendly, easy and convenient. ### 26. I'm not a heavy user, bit of a learning curve each time, but easier each time. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Services **Reviewed Date:** June 30, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** I quite like the way you can email a receipt and it goes directly to your account to create an expense. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Many steps to figure it all out before the entire trip and all its expenses are loaded. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Getting reimbursed for dining and travel expenses associated with my job. ### 27. It is easier that previous forms! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** August 05, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Once you get the hang of it, it super quick and easy. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I used wrong account numbers when I firs started using Chrome River. Oops! **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Easy way to apply for reimbursment. ### 28. Works well but alot of boxes to ensure correct **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Industrial Automation **Reviewed Date:** May 04, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Information auto loading, easy to use, intuitive. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Alot of fields that dont totally understand that need to be correct. Some Explanation of fields would be nice. 'Why am I filling this out?' **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Solving reimbursement issues to company credit card. ### 29. pretty easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** August 06, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** I would love for my airfare receipts to be automatically sent like my Lyft receipts **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** the way you must be opening each receipts to find the one you need **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** n/a ### 30. nice **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** August 09, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** I'm not sure how to use it since it's my first time. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I'm not sure how to use it since it's my first time. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Smooth expense reimbursement processing ### 31. Easy to scan, submit and process receipts **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** June 28, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The seamless integration between mobile app and online platform and the multiple options for sending receipts for processing, together with the relatively accurate AI for reading receipt information in multiple languages. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** No automated link with credit cards to add credit cards cost as automatic line items **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** expensing my expenses ### 32. efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations **Reviewed Date:** June 15, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It is very efficient I especially like how we can upload receipts by phone and they generate when I use them in a report. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Sometimes I have to start all the way over if I don't have all of my receipts, there should be an easier way to save and retrieve reports created. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** expense reporting ### 33. Efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education **Reviewed Date:** August 04, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The Per Diem Wizard is good, both with regard to location and to itemizing. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Itemizing hotel expenses into lodging and taxes is unnecessary. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** It's making it easier to get reimbursement. ### 34. Enabling dispersed staff to claim expenses in a standard and painless manner **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources **Reviewed Date:** August 06, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Ease of use and international digital capacity **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Surveys that I have to fill in when I am very busy **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Ensuring dispersed staff can claim their expenses, swift transaction process. ### 35. Improved user experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Emburse Enterprise (formerly Chrome River) has improved the user experience by making it easier to create and submit expense reports. We previously used an open source software that did not have an integrated app. Many of our users are out in the field in meetings and on the go, and the Emburse app and e-Wallet makes it easier for them to take a picture of the receipt in the moment (forget about lost or misplaced receipts!) The auto-matching feature for credit card transactions with receipt images and OCR receipt capture saves time manually keying in fields. As an administrator, it is so much easier to review expense reports, to view receipt images, edit fields and move reports to completion and payment within only a few days! Auto reminders help reviewers stay on top of reviews and our analytics dashboard has assisted us in getting more real time data. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Outages on the software from Emburse server issues where we cannot perform certain actions in the system (i.e. uploading receipts) or experience very slow speeds or delays. We have had issues with customer relationship/contract management and billing in terms of competency and responsiveness. There are some noted bugs and support tickets that have been outstanding for months. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Reducing the amount of time that users invest in preparing and submitting reports so they can re-focus on income-generating activities. ### 36. K.D. Travel Reimbursement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance **Reviewed Date:** August 03, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It is easy and does not require many steps **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** There is not anything that I dislike about Emburse Exoense Enterprise. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I have not experienced any problems with using this product. ### 37. Very smooth tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad **Reviewed Date:** May 04, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Connectivity among devices and smooth way of working. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Itemizing hotel stays should be easier. It feels very manual at this point how each date needs to be submitted separately. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Easy to report expenses when doing business trips. ### 38. Training is important, then easy to understand. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media **Reviewed Date:** May 27, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Everything is in one place to submit my expenses. Also LOVE the email receipts option and how it matches with the expense. Magic! **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I got good training, but it's a bit overwhelming at first. Training is important. Along with a key person as your support. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** A great solution to submit my expenses. And to keep track of them all month along the way. ### 39. Super easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** June 16, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Very straight forward and easy to use. Admin fills it in for me and I just have to approve so it doesn't take a lot of time time. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Nothing so far. It has been great. I don't know what else to say **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I'm sure it is fixing mistakes previously made by user error ### 40. User friendly expense management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** May 26, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** User frindly, Mobile app option, receipts uploading made easier and link of travel advance liquidation to expenses **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** None at the moment. First time user..... **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** expense management ### 41. easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** May 07, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** This is a lot easier to download pics and do expense reports **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I wish I got a notification before end of billing period of unpaid expenses **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I'm not aware of any problems at the moment ### 42. Great product that makes admin tasks easy to carry out **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education **Reviewed Date:** June 30, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It's easy to work out how to use it for people who are not doing financial admin tasks all the time **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** There is perhaps a bit of redundancy in the info required for doing entries **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Used to have to do manual filling out of PDFs ### 43. It became easy when my supervisor explained how to preset the funding strings **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education **Reviewed Date:** June 30, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It is quick and easy to use. I can remember how to do it even though I don't use it that often. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I can't think of any. It is straightforward. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** All I have to do is keep a receipt with notes regarding the purchase. ### 44. Trip to Hungary **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** June 09, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** upload of the invoices can be done with the mobile app and standard trips are quite easy to manage with the symbols. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** It could be more user friendly and efficient if it would just guide you through an expense report as it is typically very similar items to get reimbursed. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Reimbursement of travel expenses ### 45. Easy to navigate, and find tool support. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet **Reviewed Date:** February 24, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Help Center with videos, the map for mileage and the icon for expense types. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** If you are submitting a report, that you did not use your credit card ..would be nice to have note to click here to get started. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Too new to comment, just used for the first time. Maybe good to capture that as a question on your survey. First time user, may have different questions. ### 46. Once I completed it a couple of times seems to be easy to use. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing **Reviewed Date:** August 08, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Seems like it's all seamline and set up nicely **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Probably this review is the part I dislike most **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Haven't had any problems to discuss ### 47. I've learned how to use it. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction **Reviewed Date:** August 06, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It's fairly user friendly. I have very minor complaints. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** It would be great if it could separate my receipts by billing period. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I don't know. ### 48. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** June 26, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It put things in their right order. easy to pull up and right to the point. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Nothing it is great on how it is put together. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** able to put things together and maintain. when i put things in the system allows me to have trust. ### 49. Program/Project Operations Analyst **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Defense & Space **Reviewed Date:** May 06, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Site and agents are easy to work with and very professional. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Can be confusing sometimes when expenses populated are separated e.g., hotel room charge and fees on one charge and hotel deposit on another requiring me to create a new charge to capture both on one expense vice two. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Unsure at this time, possibly with more experience I'll be able to answer. For me, the site and agents are wonderful. ### 50. Emburse Expense was user-friendly and allowed me to submit my expense report in a timely manner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services **Reviewed Date:** August 03, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Ability to drag and drop scanned receipts from email into your expense report **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** There really is not anything that I dislike **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** None I am aware of ## Emburse Expense Enterprise (formerly Chrome River Expense) Discussions - [How can we implement robust process to find chronic policy violaters?](https://www.g2.com/discussions/25494-how-can-we-implement-robust-process-to-find-chronic-policy-violaters) - 1 comment, 1 upvote - [Is there a Mobile App version?](https://www.g2.com/discussions/is-there-a-mobile-app-version) - 2 comments, 1 upvote - [What would be a fastest way to add all my miles instead of one by one if I drive the same distance?](https://www.g2.com/discussions/what-would-be-a-fastest-way-to-add-all-my-miles-instead-of-one-by-one-if-i-drive-the-same-distance) - 1 comment, 1 upvote - [What is the process for recommending changes to the existing CR interface?](https://www.g2.com/discussions/what-is-the-process-for-recommending-changes-to-the-existing-cr-interface) - 1 comment, 1 upvote - [How do I archive our expense reports for offsite storage for audit purposes](https://www.g2.com/discussions/14748-how-do-i-archive-our-expense-reports-for-offsite-storage-for-audit-purposes) - 1 comment, 1 upvote - [View Emburse Expense Enterprise (formerly Chrome River Expense) pricing details and edition comparison](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+08%3A42%3A00+-0500&secure%5Bsession_id%5D=53964f94-d4d3-4c80-b4ec-e04f80b25130&secure%5Btoken%5D=b4cf74c35167f43587102b9f9b526e220fa07acd5e7c1f836b996a0e21546c3b&format=llm_user) ## Emburse Expense Enterprise (formerly Chrome River Expense) Integrations - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) ## Emburse Expense Enterprise (formerly Chrome River Expense) Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Corporate Card - Credit Card Management **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Itinerary Management - Trip Notifications - Advanced Integrations - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates - Expense Tracking - Real-Time Updates **Platform** - Complex Approval Workflow - Generative AI **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration ## Top Emburse Expense Enterprise (formerly Chrome River Expense) Alternatives - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,048 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) - 4.5/5.0 (5,658 reviews) - [Rydoo](https://www.g2.com/products/rydoo/reviews) - 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