--- title: Emburse Expense Enterprise (formerly Chrome River Expense) Reviews meta\_title: 'Emburse Expense Enterprise (formerly Chrome River Expense) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2314 reviews by the users' company size, role or industry to find out how Emburse Expense Enterprise (formerly Chrome River Expense) works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 2314 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Emburse Expense Enterprise (formerly Chrome River Expense) Reviews & Product Details Visit Website Emburse Expense Enterprise is a fast, fluid, mobile web app that offers global organizations the latest in travel and expense management. We deliver the same user experience across all devices – smartphones, tablets, laptops, desktops – which makes employees happy. Powerful analytics and expense reporting capabilities make the CFO and accounts payable staff even happier. Expense serves complex, global enterprise organizations. * * * Product Website Emburse Expense Enterprise (formerly Chrome River Expense) Seller [Emburse](https://www.g2.com/sellers/emburse) Discussions [Emburse Expense Enterprise (formerly Chrome River Expense) Community](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/discuss) Languages Supported Bulgarian, Czech, German, Greek, English, Estonian, French, Croatian, Hungarian, Armenian, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Dutch, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Ukrainian, Chinese (Simplified) Solution Type All-in-One Overview by Kendall Alderson Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months [ View More Pricing Information ](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/pricing) ## Emburse Expense Enterprise (formerly Chrome River Expense) Integrations (1) What do users say about integrations? Verified by Emburse Expense Enterprise (formerly Chrome River Expense) [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sage Intacct ](https://www.g2.com/products/sage-intacct/reviews) Show More ![Lucrecia M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucrecia M.") LM Lucrecia M. Executive Assistant at Databricks Costa Rica Mid-Market (51-1000 emp.) 4/22/2026 "Emburse Expense Enterprise: User-Friendly and Consistently Reliable" 5/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? I find Emburse Expense Enterprise to be a very user-friendly tool that’s consistently reliable and always working when I need it. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? I think this tool is easy to use. However, it also includes a lot of options that aren’t always useful. That said, I understand that this isn’t really an issue with the tool itself. Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? It’s always up to date and, as I mentioned, it’s a very reliable platform. It helps me keep my executives’ expenses current and well organized. Review collected by and hosted on G2.com. Show More 5/7/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 10/14/2021 "Fast and Intuitive" 4/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? The features have really been sped up to make the transactions move faster and money settle quicker. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? Still agree that reporting needs to be enhanced. There should be a tool online that produces really good analytics and metrics in a dashboard bug I can’t seem to find this. Review collected by and hosted on G2.com. Recommendations to others considering Emburse Expense Enterprise (formerly Chrome River Expense): The initial setup is the most crucial feature of onboarding to ChromeRiver. All of the Entity feeds have to be set up and also proper connection to a firm's Accounts Payable system can be intensive. Also, the compliance business rules are critical for ensuring speed and ease of use by the users. Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? We are solving the ease of making the easiest possible user experience for our associates and easily attaching receipts to expense line items and submitting reports. The tracking button also is a huge benefit that can provide guidance for us, as system admins, to reach out to associates who have questions. Review collected by and hosted on G2.com. Show More 2/23/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite AN Verified User in Construction 2/17/2026 "It's the easiest way to code expenses than anything else I've used in 20 years." 5/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? Upside is that it stores the information easily and the coding process of clicking codes and allocating them is very simplistic. I like the icons and the ease of the fields to select to enter the information. Also the ability to take a photo of a receipt directly from the app and have it automatically attach itself to the proper receipt is a game changer. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? It's cumbersome sometimes to switch from one expense report to another, or including fledgling receipts that are not inserted into one of the draft reports already. I found it difficult to back out of a report, and then attach a un allocated receipt and then include it into a report. Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? Solves the ease of coding expenses which is always a hard thing to make the time to do. It's also easy to do on PC or on the phone app. having the ability to do either one is quite handy. Also the ability to take a photo of a receipt directly from the app and have it automatically attach itself to the proper receipt is a game changer. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app SS Shanika S. Senior Meeting and Conference Coordinator Mid-Market (51-1000 emp.) 5/7/2026 "Fast, Sleek Performance but a Steep Learning Curve" 3/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? Once you figure out how to use it, it is not difficult. It looks nice as well. It performs very well and is very quick Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? It is not intuitive. You definitely have to read the directions and there is a rather steep learning curve Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? It is solving our credit card expense reporting and it is a great benefit to me because there is a seamless flow from one department to another. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jordan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan K.") JK Jordan K. Director of Finance/Controller Mid-Market (51-1000 emp.) 11/21/2024 "Robust and Dynamic Expense Management System" 4.5/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? Our team has loved the imrpovements in automation, customization, and ease of use. We also love how easy it is to be an administrator with Expense. We have full control over configuration of everything - from UDAs, Workflow, Submit Compliance, and Export configurations. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? This isn't so much about Expense, but about the Emburse platform as a whole. We love the backend configurability for the Pre-Approval and Expense modules, but we wish we had the same functionality/ability for PO and Invoice. For PO/Invoice, we still have to submit tickets to Emburse for them to do the configuration on the backend. While they are quick/efficient to respond, it would still be nice to own that process on our side like we do with Pre-Approval and Expense. Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? We utilize Chrome River for PO and Invoice processing, so including Expense managment (both Pre-Approval and Expense modules) has simplified our end-user experience by having everything in one palce for our staff to handle their financial responsibilities. We also leverage Emburse's virtual credit card program (Emburse vPay), which natively works with the Expense Management platform, making it a seemless and efficient process. Review collected by and hosted on G2.com. Show More 11/24/2025 Current UserValidated ReviewerIncentivizedSource: Organic ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice 5/5/2026 "There are a few enhancements suggested to improve the User experience." 3.5/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? The best part about Emburse Expense Enterprise is that each expense report calculates the totals for you. Another good part is that you can upload the receipts by dragging them over. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? What is least helpful about Emburse Expense Enterprise is that you cannot adjust the total of an expense report when you notice receipt totals were initially submitted inaccurately. another dislike about this software is that you are unable to see more than one set of four (4) attachments at one time on one entry. It would be helpful if you could scroll to see all attachments to an expense report (just as you can in Adobe PDF portfolio or any other similar software). Thank you for reading this. Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? Emburse Expense Enterprise solves the problem of manually calculating expenses, which leaves room for error. Another problem-solving feature is that it saves paper and printing expenses. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Vishwas P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vishwas P.") VP Vishwas P. Manager Technical Support Services Enterprise (\> 1000 emp.) 12/19/2025 "Effortless Reimbursements and Easy Mobile App" 4/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? The application is really good at allowing us to add reimbursement data without much hassle. They also have a mobile app that's easy to set up and use. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? There are a lot of layers when adding for a reimbursement which is difficult for new users. Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? As a company, we've got a lot of reimbursements that we need to avail and this application allows to update this and get things sorted. Review collected by and hosted on G2.com. Show More 5/5/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite AN Verified User in Hospital & Health Care 8/1/2026 "harder to find help or answers on your own" 3/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? don't know the difference, my first time using either Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? It is hard to get questions answered, I do appreciate the format and I realize it is user error that is frustrating- ex. I'd like to change an expense report name and can't find a way to do this even with googling and useing help Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? I don't understand this question, sorry Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Catherine M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Catherine M.") CM Catherine M. Accountant and Travel Administrator Mid-Market (51-1000 emp.) 6/14/2017 "Chrome River - Emburse Automated Expense Management" 4/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? The automation of routing rules and state compliance items. Plus the ability of having so many items at the Admin fingertips to better facilitate our internal process as been very helpful. UPDATE on review 10/29/25 - it has been increasingly easier to incorporate enhancements that better serve our institution. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? Over the last 2 years there are global changes to the platform that are not conducive to higher ed which sometimes makes it difficult for our overall acceptance of the platform for future use. Review collected by and hosted on G2.com. Recommendations to others considering Emburse Expense Enterprise (formerly Chrome River Expense): Be sure to know what your constituents need to get their jobs done. Include multiple departments and users into a User Group to create ideas and strategies. Biggest question to ask yourself - "what are you doing to yourselves that truly isn't necessary and complicates your process". Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? Time reduction in paper-flow; automated approvals and elimination of paper. Recently during the COVID19 pandemic, we have been able to capture all expense related to COVID through the exceptional reporting based on our additions of Activity Codes within the platform to track the items. Easy expense category add on. UPDATE 10/29/25 - Emburse assisted our need to incorporate Non-travel into our already successful Travel platform which had a major impact across our campus for consistency and user ease. Review collected by and hosted on G2.com. Show More 10/30/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Chemicals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Chemicals") UC Verified User in Chemicals 8/3/2026 "Many things are working well. In some areas, the system still has rough edges." 4/5 What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)? Much is intuitive. AI is great, but it doesn't always work smoothly with hotel bills, although it seems to be getting better compared to a few weeks ago. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)? So that the tax allocation can only be entered after an "error message" pops up. Why can't it be entered right away? With guest entertainment, it's always terrible too. When I enter internal/external colleagues, I often have to check and uncheck some boxes until it accepts my entries without an error message. What is the reason for this? This is always the worst input form! Review collected by and hosted on G2.com. What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you? For billing without guest entertainment, a very good tool. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-appAI Translated ## Questions about Emburse Expense Enterprise (formerly Chrome River Expense)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Emburse Expense Enterprise (formerly Chrome River Expense) ](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/discussions/new) ![Ranjan T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ranjan T.") RT Ranjan Tripathy • Last activity about 6 years ago How can we implement robust process to find chronic policy violaters? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/25494-how-can-we-implement-robust-process-to-find-chronic-policy-violaters) GU Guest User What is Emburse Chrome River Expense used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-emburse-chrome-river-expense-used-for) [ View all Discussions ](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 16 months ### Average Discount 10% [ View More Pricing Information ](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/pricing) Emburse Expense Enterprise (formerly Chrome River Expense) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_70619fbde0878acb0445d0209e3d3554/sap-concur.png "Product Avatar Image") SAP Concur 4/5(7,179) [ Compare Now ](https://www.g2.com/compare/emburse-expense-enterprise-formerly-chrome-river-expense-vs-sap-concur) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_415d60ba49742db077cdff43bdd35d6b/emburse-expense-professional-formerly-certify-expense.png "Product Avatar Image") Emburse Expense... 4.5/5(2,431) [ Compare Now ](https://www.g2.com/compare/emburse-expense-enterprise-formerly-chrome-river-expense-vs-emburse-expense-professional-formerly-certify-expense) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da6bba9aa08b61475ac336265d80c305/expensify.png "Product Avatar Image") Expensify 4.5/5(5,662) [ Compare Now ](https://www.g2.com/compare/emburse-expense-enterprise-formerly-chrome-river-expense-vs-expensify) ##### ##### Emburse Expense Enterprise (formerly Chrome River Expense) Features Expense Reports Ease of Creating Expense Reports Bank / Credit Card Integration Smart Categorization Mobile Receipt Capture Mileage Tracking Administration Workflow Automated Reminders Policy Compliance Management Platform Reporting Performance and Reliability [ View More Features ](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/features) ## Top-Rated Alternatives [ ![SAP Concur](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAP Concur") SAP Concur 4/5(7,179) ](https://www.g2.com/products/sap-concur/reviews) [ ![Expensify](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Expensify") Expensify 4.5/5(5,662) ](https://www.g2.com/products/expensify/reviews) [ ![Rydoo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rydoo") Rydoo 4.4/5(743) ](https://www.g2.com/products/rydoo/reviews) [ View All Alternatives ](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/competitors/alternatives) ##### Categories on G2 [Expense Management](https://www.g2.com/categories/expense-management)[UKG Marketplace](https://www.g2.com/categories/ukg-marketplace) ##### Explore More [Top tools for managing online product displays](https://www.g2.com/discussions/what-are-the-top-tools-for-managing-online-product-displays)[What are the best talent assessment software on the market](https://www.g2.com/discussions/which-is-the-best-talent-assessment-software-in-the-market)[Top-rated automation testing tools for mobile apps](https://www.g2.com/discussions/top-rated-automation-testing-tools-for-mobile-apps) [Best network monitoring software](https://www.g2.com/discussions/lookout-for-the-best-network-monitoring-software)[Which museum management solutions do teams actually adopt and continue using long-term?](https://www.g2.com/discussions/which-museum-management-solutions-do-teams-actually-adopt-and-continue-using-long-term)[Pros and Cons Details](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)