--- title: eMaint Reviews meta_title: 'eMaint Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 300 reviews by the users' company size, role or industry to find out how eMaint works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 300 scale: '5' date_modified: '2026-09-28' parent_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- # eMaint Reviews **Vendor:** Fluke Corporation **Category:** [CMMS Software](https://www.g2.com/categories/cmms) **Average Rating:** 4.5/5.0 **Total Reviews:** 300 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About eMaint eMaint is a configurable, enterprise-scale Computerized Maintenance Management System (CMMS) and Enterprise Asset Management (EAM) solution designed to assist organizations in standardizing maintenance practices across multiple sites. Its primary focus is to enhance operational uptime and maintain audit readiness without disrupting the workflow of technicians. By providing a centralized platform, eMaint ensures that maintenance processes are streamlined and efficient, catering to the specific needs of diverse industries. Targeted at multi-site operations, eMaint addresses the common challenge of data silos that can hinder effective maintenance management. The platform enforces governance and facilitates consistent processes and reporting across global facilities while still allowing for local flexibility. This adaptability makes eMaint suitable for various sectors, including regulated industries such as life sciences, automotive, oil and gas, energy, and food and beverage, where compliance and traceability are paramount. With features like built-in audit trails, e-signatures compliant with 21 CFR Part 11, and validation support, eMaint enables teams to maintain continuous audit readiness and mitigate risks associated with non-compliance. One of the standout features of eMaint is its ability to adapt to real-world maintenance processes. The platform offers configurable workflows, mobile tools, and role-based dashboards, which contribute to strong technician adoption and precise data capture. This flexibility allows organizations to tailor the system to their specific operational needs, ensuring that maintenance activities are conducted efficiently and effectively. The user-friendly interface and mobile capabilities empower technicians to access vital information and complete tasks on the go, further enhancing productivity. Additionally, eMaint is backed by Fluke and Fortive, providing users with an open and connected ecosystem that integrates seamlessly with ERP, IoT, and other enterprise systems. This connectivity enables organizations to transition from reactive to proactive maintenance strategies, ultimately leading to improved asset reliability and performance. The combination of advanced technology, industry expertise, and ongoing support positions eMaint as a comprehensive solution for organizations looking to enhance their maintenance operations and scale reliability with confidence. ## eMaint Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **ease of use** of eMaint, finding it intuitive and simple to navigate across multiple plants. (18 reviews) - Users value the **customizability** of eMaint, enabling tailored workflows and enhanced insights into maintenance operations. (17 reviews) - Users value the **customization options** in eMaint, which enhance insights and streamline maintenance and production processes. (17 reviews) - Users value the **efficient data management** of eMaint, enabling easy access and centralized storage for all information. (15 reviews) - Users value the **centralized work order management** in eMaint, enhancing functionality, visibility, and resource allocation. (15 reviews) - Asset Management (14 reviews) - Users value the **centralized task management** of eMaint, streamlining operations across various departments and improving efficiency. (14 reviews) - Work Order Management (14 reviews) - Users value the **outstanding customer support** of eMaint CMMS, appreciating quick responses and helpful assistance. (12 reviews) - Inventory Management (11 reviews) **What users dislike:** - Users express concerns about **feature limitations** in eMaint, desiring more comprehensive options for enhanced capabilities. (11 reviews) - Users highlight the **limited features** of eMaint, particularly with form development and configurable fields. (10 reviews) - Users find the **complexity** of eMaint challenging, especially during implementation and while building reports. (8 reviews) - Users note **missing features** in eMaint, with limitations in form development and configuration options affecting usability. (8 reviews) - Users find **poor reporting** capabilities in eMaint, as output formats are limited and lack necessary upgrades. (8 reviews) - Limited Customization (7 reviews) - Limited Reporting (7 reviews) - Data Management Issues (6 reviews) - Difficult Navigation (6 reviews) - Users find the **interface not user-friendly** , making navigation and asset selection challenging, especially for new users. (6 reviews) ## eMaint Reviews ### 1. Configurable system with many features and a great support team **Rating:** 5.0/5.0 stars **Reviewed by:** Felix W. | Manager, Business Process Management, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 17, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about eMaint?** eMaint continues to add features to the X5 app and is now starting to incorporate AI tools. X5 is a big improvement in UI, functionality and overall performance of the app. Onboarding a tech savvy client like us has been easy. Training documentation and live sessions were beneficial to getting us up to speed. Pricing is also reasonable for a tool that is flexible and easy to use. **What do you dislike about eMaint?** While workflows are a good start to provide customized behaviour, there's room for improvement on form control, data validation, business process flows, etc. **What problems is eMaint solving and how is that benefiting you?** We run multiple eMaint instances (the latest being X5) and we use eMaint mainly as a work request and preventative maintenance system for our client's facilities. We also handle subcontractor work inside of eMaint and leverage it for processing of subcontractor invoices as well. Lastly, we have custom integrations built to connect our other field service management systems and ERP to eMaint in improve data visibility to our users. **Official Response from Jason Hone:** > Thank you for sharing your feedback. We’re glad to hear that once configured, eMaint has been effective and efficient to implement, and that it’s supporting work requests, PMs, subcontractor management, and invoice processing across multiple client facilities. We also appreciate your perspective on advanced configuration documentation. Thanks again for taking the time to share your experience with eMaint. ### 2. Easy eMaint Queries and Work Order Customizations **Rating:** 5.0/5.0 stars **Reviewed by:** Chantel T. | Maintenance Planner, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 31, 2026 **What do you like best about eMaint?** eMaint was easy to use for running queries and making other customizations for work orders. The value we receive from eMaint exceeds what we pay for the system. It has significantly improved our ability to plan and track maintenance activities, manage assets, and access critical information efficiently. The time savings, improved organization, and overall operational benefits make eMaint an excellent value. **What do you dislike about eMaint?** I found the extra steps a bit difficult, especially when it came to creating commands and setting up specific rules. **What problems is eMaint solving and how is that benefiting you?** Before this, we didn’t have a work order platform that felt this seamless or that could easily expand as the number of orders we create and schedule grows. Overall, it’s an excellent app. **Official Response from Jason Hone:** > It's great to hear that eMaint has significantly improved your ability to plan and track maintenance activities, manage assets, and access critical information efficiently. We appreciate your positive feedback. ### 3. User-Friendly, Flexible, and Well-Documented—emaint Fits Our Needs **Rating:** 5.0/5.0 stars **Reviewed by:** ragavi S. | CMMS SUPERUSER, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 06, 2026 **What do you like best about eMaint?** What I find most helpful about emaint is the amount of documentation available. The interface is very user-friendly, and it can be configured to fit our purpose and needs. The flexibility to add fields and workflows, along with the ability to create reports, has been very useful. It also integrates easily with other systems. **What do you dislike about eMaint?** So far, I don’t have any dislikes, since we have enough support options available. The only thing is that it can become a little difficult to play around with the system-generated fields. **What problems is eMaint solving and how is that benefiting you?** I like the scheduled work orders, and I also appreciate being able to make the system more user-friendly by adding custom fields and using workflows to automatically populate values when needed. **Official Response from Jason Hone:** > We're thrilled to hear that you find eMaint user-friendly and well-documented. Our goal is to provide a flexible and customizable solution to fit your needs. ### 4. Streamlined Maintenance, Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ronnie G. | Maintenance Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 23, 2026 **What do you like best about eMaint?** I really enjoyed using eMaint at my previous jobs, so much so that when I joined DHL, I asked them if we could get the eMaint program here too. I'm familiar with it, and even though there's more stuff to learn with the new version, the availability of boot camps helps a lot. The boot camp I attended was week-long, and it walked me through the entire program, making it secondhand knowledge once I started using it. It's nice to export work orders to PDF and send them by email to contractors. The initial setup was pretty good, and while it took some time, we got through it and got everything done. I’d rate eMaint a 10 out of 10 and recommend it every time. And I have. **What do you dislike about eMaint?** The data template's just a little bit aggravating. It takes a lot of time to fill out the template, which is something I don't have a lot of. It's not the existence of the template that's the issue, but my limited time to complete it makes it a bit annoying. **What problems is eMaint solving and how is that benefiting you?** I use eMaint for work orders and service requests, which stops my phone from constantly ringing. It's straightforward to approve or discard requests. Setup wasn't bad, just took some time. **Official Response from Jason Hone:** > Thank you for the thoughtful review and for recommending eMaint. We're especially grateful that your positive experience with eMaint led you to bring it to DHL. We're glad to hear the boot camp training, work order management, and PDF export capabilities have helped support your maintenance operations. We also appreciate your feedback on the data templates. Thank you for your partnership and for sharing your experience with the eMaint community. ### 5. Powerful Customization, but Support and Update Communication Need Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Robert M. | Maintenance Technician, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 24, 2026 **What do you like best about eMaint?** The customization options, interactive maps, and reporting functionalities are the main highlights for me. **What do you dislike about eMaint?** The support service isn’t excellent. Because the customization tools are so extensive, online support often has to bring in Tier 2 specialists for almost any issue that comes up. Reports and dashboards also typically need to be built by someone with a specialized skill set, rather than being straightforward to create on your own. Updates can sometimes cause problems as well, and Fluke doesn’t do a great job of communicating those changes to customers. **What problems is eMaint solving and how is that benefiting you?** eMaint has helped solve many of our communication issues. Our technicians can capture notes and photos for problem cases and attach them directly to the work order, which keeps everything in one place and easy to reference later. **Official Response from Jason Hone:** > Thank you for your review and for sharing your experience with eMaint. We're glad to hear that features like customization, interactive maps, and reporting have provided value for your team, and that improved communication through work orders, notes, and photos has helped streamline your maintenance processes. We also appreciate your candid feedback regarding support, reporting complexity, and update communication. Thank you for taking the time to provide your insights and for being an eMaint customer. ### 6. Modern, User-Friendly CMMS That Boosts Technician Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 25, 2026 **What do you like best about eMaint?** Coming into the manufacturing industry as a young professional, I quickly realized the CMMS our company was using was severely outdated. The eMaint integration gives us a modern opportunity to improve how our maintenance team is managed and to address issues that were difficult to solve in the past. Keeping detailed records of asset history will be huge for us, especially to avoid fixing the same problem more than once. The iOS UI is user-friendly, and our technicians are genuinely excited to be more involved in the process. Between the software itself and the in-person training, we feel confident the improvements will be quick and significant. **What do you dislike about eMaint?** The software offers a lot of compatibility options and features, so it felt a bit overwhelming at first to decide which direction to take. It will take some time to refine and adjust our profile preferences so we only see what we actually need. We won’t know for certain what challenges lie ahead, but I have no doubt their support team will be there to help when needed. **What problems is eMaint solving and how is that benefiting you?** One of the biggest issues eMaint helps solve is reducing the manual time it takes to manage and close work orders. The software includes simple, useful filtering functions that make it easy to pull exactly the information I need. This also saves a lot of time when gathering details for routine audits. It also reduces the time spent figuring out which parts are used for each unit, since that information is easier to track and reference. **Official Response from Jason Hone:** > Thank you for sharing such a thoughtful review. We're delighted to hear that eMaint has provided a modern, user-friendly platform for your maintenance team and that both the software and training have helped build confidence in your implementation. It's especially rewarding to know your technicians are engaged and excited about the process. We also appreciate your feedback regarding the breadth of features and configuration options. While getting started can feel overwhelming, it's great to hear you're already seeing value through improved work order management, asset history tracking, and easier audit preparation. Thank you for choosing eMaint and for being part of our community. ### 7. Impressive Adaptability for Work Orders and Inventory **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 31, 2026 **What do you like best about eMaint?** I was impressed at the adaptability of everything from work order request to inventory capabilities. I am not sure, but I believe the price is comparable to previous application. **What do you dislike about eMaint?** To be quite honest, I did not find anything to truly dislike. Some of my colleagues seemed to want to do nothing, but I feel like it was as automated as I would like it. And Ray bent over backwards to accommodate every request. **What problems is eMaint solving and how is that benefiting you?** I am new to the maintenance side. I normally focus on field operations. It is time stamping and verifying to our operators the item needing repair is going to be looked at and I get to see the work flow. **Official Response from Jason Hone:** > We're glad to hear that you are impressed with the adaptability of our work order and inventory capabilities. We strive to provide a user-friendly and automated experience for our customers. Thank you for your feedback! ### 8. The New x5 Scheduler Helps Our Maintenance Team Stay on Track **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Glass, Ceramics & Concrete | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 16, 2026 **What do you like best about eMaint?** I really like the new scheduler function inside x5. X4 did not have this to my knowledge, and I think we can benefit from using this within our Maintenance team and making sure our techs are performing their required PMs on time **What do you dislike about eMaint?** Since I have not used the software before starting with OBE, I had to basically learn eMaint by myself which was tricky. Also, and this may just be a setting, but our techs currently have to check each and every task within a PM once it's completed. Sometimes this is a bit redundant on PMs that our techs know inside and out. I understand why it's that way, but back on X4, the PM just listed all the steps you need to take and you completed it one time at the end. **What problems is eMaint solving and how is that benefiting you?** Moving from X4, this is just improving our day to day use of the system. The software seems easier to navigate and has some added functions I think we can see benefit from. Again the scheduler function seems useful and I think it can help manage everybody's time with maintenance operations **Official Response from Jason Hone:** > It's great to hear that the scheduler function in x5 is helping to improve your day-to-day use of the system. We are committed to providing a user-friendly experience and are pleased to hear that you are finding added benefits from the new features. ### 9. eMaint Makes Editing Work Orders and Scheduling Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 10, 2026 **What do you like best about eMaint?** The most helpful part about eMaint was how easy it is to change and edit things. I love how easily I can add and work orders and change task procedures. The format is very straight forward and easy to understand. I like how almost everything is possible and an option. For example, I like how it is an option for techs to submit work orders or just work order requests. I like how it is possible to make a calendar based on company hours to schedule based off of. **What do you dislike about eMaint?** The only thing I dislike about eMaint is how you cannot delete things after a certain amount of time but only archive them. I wish there was both an option to delete and archive. **What problems is eMaint solving and how is that benefiting you?** It is helping our company keep track of maintenance done on our machines. The ability to schedule work orders in advance is helping our company stay organized and ahead because we can assign the tasks to certain people which allows us to have better consistency. **Official Response from Jason Hone:** > We're glad to hear eMaint has made it easier for your team to manage work orders, schedule maintenance, and stay ahead of tasks. It's especially rewarding to know the flexibility of the platform and straightforward interface are helping support your maintenance operations. We also appreciate your suggestion around record deletion versus archiving. Customer feedback is invaluable as we continue to enhance eMaint. Thanks again for partnering with us and sharing your experience! ### 10. eMaint has been a great system to use. X5 is very user friendly and the support teams are amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa T. | Field Service Engineer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 20, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about eMaint?** eMaint helps us keep track of the PMs and Spare parts over 17 plants. It is great having a system that I can go into and see all of the plants and how they are always doing. The X5 system and the mobile app are both very user friendly. Customer Support and my CSM are both amazing and always willing to help. **What do you dislike about eMaint?** The reporting for someone who doesn't understand how to do them can be very difficult, but support always helps me with these. **What problems is eMaint solving and how is that benefiting you?** CMMS is helping the company see all of the plants are performing. Helps make sure our PMs are being done, because we can see what is done and what hasn't been done at each plant. It helps make sure we have all of the critical parts that are needed in our plants. **Official Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4:** > Thank you so much for sharing your experience — we truly appreciate it. It’s wonderful to hear how helpful eMaint has been in tracking PMs and spare parts across all 17 plants, and that X5 and the mobile app have been easy for your teams to use. Your kind words about Customer Support and your CSM mean a lot — we’re glad they’ve been there whenever you’ve needed them. We also appreciate your honesty about reporting being challenging at first. It’s great to know support has been able to guide you through it and help you get what you need. Thank you again for taking the time to leave this feedback. We’re grateful that eMaint is helping you monitor plant performance, stay on top of PMs, and ensure critical parts are available where they’re needed most! ### 11. Effortless Maintenance Tracking and Job Prioritization **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan . | Facility Maintenance Tech III, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 06, 2026 **What do you like best about eMaint?** I like that eMaint helps us keep track of all our preventative maintenance and organizes and prioritizes jobs. It's really helpful that you can filter through jobs to narrow down on what you would like to get done for the day and see what's in the history to reference old work orders. **What do you dislike about eMaint?** I think it would be good to have a sharable note page for administrators to quickly note a fix or suggestion, update work orders, or add new ones directly on the platform. **What problems is eMaint solving and how is that benefiting you?** I use eMaint to keep track of all our preventative maintenance and organize and prioritize jobs. **Official Response from Jason Hone:** > We're glad to hear the platform is helping your team stay on top of preventive maintenance, organize work, and prioritize jobs effectively. It's also great to know that features like filtering and work order history have been valuable to your daily operations. We appreciate your feedback regarding administrator collaboration and note-sharing capabilities. Thank you for taking the time to share your insights and for being a valued eMaint user. ### 12. One of the best CMMS on market **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Packaging and Containers | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 11, 2020 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about eMaint?** The Tier 1 technical support is excellent. The support staff are easy to reach, responsive, and professional. They provide prompt and effective solutions for simple issues and service requests. **What do you dislike about eMaint?** The lack of an asset tree view and asset selection from the tree, a feature commonly found in other maintenance applications, has been a significant limitation. This is a feature we have requested and is one of the reasons we have not yet migrated to X5. **What problems is eMaint solving and how is that benefiting you?** Workflows have enabled us to automate numerous business processes, improving efficiency and consistency. ### 13. Highly Customizable Integrations That Fit Any Workflow **Rating:** 4.5/5.0 stars **Reviewed by:** Joel N. | Operational Systems & Technology Lead, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 03, 2026 **What do you like best about eMaint?** The customizability - seems like we have the ability to create any integration we'd need **What do you dislike about eMaint?** Haven't used it much yet. The site differentiators are a little clunky ux wise **What problems is eMaint solving and how is that benefiting you?** Maintenance & integrations + allowing us to sync other softwares to this ones' data ### 14. Very Easy to Navigate and Work With **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel S. | Supervisor Maintenance, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 08, 2026 **What do you like best about eMaint?** It is very easy to navigate and to work with **What do you dislike about eMaint?** I haven’t found anything negative yet, so I’m happy **What problems is eMaint solving and how is that benefiting you?** It is easier to assign PM’s to the employees and it is easier to track work orders ### 15. Tracks Everything and Streamlines Maintenance Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about eMaint?** It tracks everything. Inventory, assets, Techs, PMs, Costs. Once it's installed and everyone gets trained it makes life great. It beats the paper tickets and confusion we employed previously. **What do you dislike about eMaint?** I'm not a big fan of the PM projection in X4. It's muddled and hard to read. **What problems is eMaint solving and how is that benefiting you?** Once we started tracking all the damage and costs created by the forklift drivers, they quit tearing things up which indirectly benefit everyone's safety. **Official Response from Jason Hone:** > It's great to hear that eMaint has helped in reducing damage and costs, ultimately leading to improved safety for everyone. We appreciate all of your input! ### 16. Work Orders and PMs That Just Work—With Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 28, 2026 **What do you like best about eMaint?** We use mostly for PMs and work orders. Both features work great for us. I like the support the best **What do you dislike about eMaint?** Linking outside files is not the best. The user interface took a little bit to get familiar with **What problems is eMaint solving and how is that benefiting you?** My workforce was struggling using eMaint. We did a training session with Cori and that really helped. Natalie has been great with helping me understand other aspects of eMaint, like inventory **Official Response from Jason Hone:** > We're glad to hear that our PMs and work order features are working great for you. We appreciate your feedback about linking outside files and the user interface. We're also happy to hear that our support team, including Cori and Natalie, has been helpful to you. Thank you for choosing eMaint! ### 17. eMaint Review: Efficient Work Management with Opportunities to Simplify **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 30, 2026 **What do you like best about eMaint?** I like that I can manage all aspects of EMANT without much hassle. If an issue comes up, I can reach out to Natalie, and we quickly connect on a meeting to resolve it. **What do you dislike about eMaint?** The pop-up screen remains open on the screen when I select items from the menu icons. The number of user role options under “Accessible Tables & Actions” is excessive and should be simplified for better usability. **What problems is eMaint solving and how is that benefiting you?** The system helps keep my work orders organized, and we are currently experimenting with nesting to evaluate its effectiveness. **Official Response from Jason Hone:** > Thank you for sharing your experience with eMaint. We're pleased to hear the platform is helping streamline your work management, and we appreciate your feedback on usability improvements. We value your partnership and look forward to supporting your success. ### 18. Great Value for the Price, but Setup Takes Time **Rating:** 3.5/5.0 stars **Reviewed by:** Christopher H. | Fleet Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 01, 2026 **What do you like best about eMaint?** Its provides the best inforamtion for the cost of the product. **What do you dislike about eMaint?** There is a lot of time required to get the system running how you want it to work. **What problems is eMaint solving and how is that benefiting you?** Asset tracking, PM tracking, and work order tracking. Provides a one stop system to track and keep required information. **Official Response from Jason Hone:** > We're glad to hear that you find our user interface easy to understand. We appreciate your feedback about the calendar customization option. Our support team is here to help with any questions you may have. ### 19. Highly Configurable to Fit Our Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Matt S. | Fleet & Facility Analyst, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 11, 2026 **What do you like best about eMaint?** I appreciate that there is seemingly unlimited opportunity to configure for our specific needs. **What do you dislike about eMaint?** With the heavily configured accounts and legacy accounts we feel the pinch of fewer people who have the ability to work on our account. This is a great thing for the people who have moved up in emaint but it does provide some concern that we will have fewer support opportunities as the fluke move more support staff to x5 **What problems is eMaint solving and how is that benefiting you?** Emaint is the hub for our operations team. It is driving the business forward by providing insights into our fleet and facility processes. **Official Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4:** > Thank you for taking the time to share your experience with eMaint! We’re really glad to hear that the flexibility and depth of configuration options are helping you tailor the system precisely to your operational needs. That level of customization is something we’re proud to offer, and it’s great to know it’s making a meaningful impact for your team. We also appreciate your honest feedback about support availability for heavily configured and legacy accounts. As our teams continue moving more customers to X5, we understand how important it is to maintain strong support coverage for every environment. Please know that your concerns are heard — and that we’re continuing to invest in expertise across both platforms to ensure you get the assistance you need, when you need it. It’s wonderful to hear that eMaint serves as the hub for your operations team and is helping drive the business forward with better insights into fleet and facility processes. We’re grateful to be part of your journey. Thanks again for sharing your perspective and for being part of the eMaint community. If there’s anything more we can do to support you, we’re always here to help. ### 20. Streamlines Maintenance with Mobile Efficiency **Rating:** 4.0/5.0 stars **Reviewed by:** Brinson R. | Maintenance Manager, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 11, 2026 **What do you like best about eMaint?** I use eMaint CMMS to streamline our maintenance processes. I really like the mobile feature, as it allows our technicians to create and receive work orders in the field, saving time since they don't have to go back to a computer to manage them. The feature that lets us put manuals and other asset-related information in an easy-to-access spot is also great. **What do you dislike about eMaint?** For me being a new user, I wish it was a little more intuitive. Ease of use, tutorial videos attached to the different features within the site would be very helpful. **What problems is eMaint solving and how is that benefiting you?** eMaint CMMS helps us streamline maintenance processes by creating a history of tasks and consolidating asset information. The mobile feature allows technicians to create work orders in the field, saving time by not needing to return to a desk. **Official Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4:** > Thank you so much for sharing your experience — we truly appreciate it. It’s great to hear how much value the mobile capabilities bring to your team, especially with technicians creating and receiving work orders directly in the field. We’re also glad the ability to store manuals and asset details in one easy‑to‑access location has been helpful. We appreciate your candid feedback as a new user, especially around ease of use. Your suggestion about adding tutorial videos within each feature is incredibly helpful and gives us clear direction on how we can improve the learning experience. Thank you again for taking the time to share your thoughts. We’re grateful to support your maintenance processes and excited to help your team continue getting the most out of eMaint! ### 21. Super Versatile and Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Shirley A. | Fleet Administrator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 19, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about eMaint?** I genuinely enjoy how reliable and effortless eMaint is. **What do you dislike about eMaint?** No disliked that I have discovered. System is so easy to use and fool proof. **What problems is eMaint solving and how is that benefiting you?** It's housing all powerunits and road ready assests. We use it in conjunction with our fleet management company. **Official Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4:** > We're glad to hear that eMaint CMMS is meeting your needs with its versatile design and reliability. Thank you for sharing your positive experience! ### 22. X5 EMaint - Everything at Our Fingertips—Convenient and Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Derek B. | Supervisor Machine Maintenance, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 17, 2026 **What do you like best about eMaint?** It’s convenient to have everything at our fingertips whenever we need it. **What do you dislike about eMaint?** I have no complaints. The projects tab could show the cost of all work orders within a certain project. **What problems is eMaint solving and how is that benefiting you?** Being able to show each employee their daily schedule is really helpful. **Official Response from Jason Hone:** > Thank you for your review! We're glad to hear eMaint gives your team easy access to the information you need and helps employees stay organized with their daily schedules. We appreciate you taking the time to share your experience and are happy eMaint has been a reliable tool for your maintenance operations. ### 23. Great Real-Time Notifications, but Mobile Browser and Pro Access Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 27, 2026 **What do you like best about eMaint?** The email notification system and real time notifications **What do you dislike about eMaint?** I dislike the inability to use mobile on browsers and pro accounts on mobile devices. Sometimes, there are issues with allowing the mobile account users to complete PMs, ultimately requiring pro account users to update work order status to "complete" and then close it out entirely. **What problems is eMaint solving and how is that benefiting you?** EMaint allows us to upload documents to work orders which allows maintenance crews to look up information pertaining to the asset they are working on. This helps us eliminate ambiguity for meter readings, maintenance requirements, etc. **Official Response from Jason Hone:** > Thanks for sharing — great to hear the real-time notifications have been valuable for your team. Appreciate the context around mobile usage and PM completion workflows as well — that’s helpful perspective from the field. Glad the ability to attach documents to work orders is helping your team stay aligned and reduce ambiguity. ### 24. Efficient Work Order Management with Room for UX Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Bishwajit R. | Director Plant Services, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 10, 2026 **What do you like best about eMaint?** I like the reports, history, and the ability to capture costs in eMaint CMMS. The mobile capability is also a highlight for me as it adds flexibility. I use the PM tracking feature through the dashboard, which I find valuable. **What do you dislike about eMaint?** I find eMaint CMMS's appearance isn't very user-friendly and think a simplified iOS app would help. Also, the initial setup took a bit longer than expected. **What problems is eMaint solving and how is that benefiting you?** I use eMaint CMMS for work order management, tracking work orders and preventive maintenance, and capturing costs through reports and history. **Official Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4:** > Thank you so much for sharing your experience — we truly appreciate it. It’s great to hear that the reporting, cost‑tracking, history, and mobile capabilities have been valuable for your workflow, and that the PM tracking dashboard helps you stay on top of preventive maintenance. We also appreciate your honest feedback about the user interface and the need for a more streamlined iOS experience. Insights like yours help us understand where the user experience can improve. Thank you as well for noting that the initial setup took longer than expected — we know how important a smooth start is. We’re grateful you took the time to share your thoughts and glad eMaint is supporting your work order and PM management needs! ### 25. Easy to Use, Great Support System **Rating:** 4.0/5.0 stars **Reviewed by:** will w. | Engineering Operations Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 21, 2026 **What do you like best about eMaint?** It’s easy to use and backed by a strong support system. The system isn’t perfect, but it has been great so far. **What do you dislike about eMaint?** I’ve found that searching for certain assets can be a bit difficult at times, and it isn’t always as straightforward as I’d expect. **What problems is eMaint solving and how is that benefiting you?** Asset tracking, inventory management, and production metrics. **Official Response from Jason Hone:** > Thank you for your feedback—we’re glad to hear eMaint has been easy to use and that our support team has been helpful. It’s great to see you getting value from asset tracking, inventory management, and production metrics. We also appreciate your note on asset search—finding information quickly is important, and it’s helpful to hear where that experience could feel more intuitive. Thanks again for sharing your experience—we’re glad eMaint has been working well for you overall. ### 26. Well-Organized and Easy to Navigate for Everyone **Rating:** 5.0/5.0 stars **Reviewed by:** Barry K. | EHS/Maintenance Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 27, 2026 **What do you like best about eMaint?** Well organized and easy for all users to navigate **What do you dislike about eMaint?** You really need to save your data as you go. If you don’t save and you log off (or get logged out), you’ll lose everything you’ve entered. **What problems is eMaint solving and how is that benefiting you?** eMaint is helping us solve multiple problems. One of the biggest benefits is being able to schedule work orders for technicians, and it also makes it easier to create reports for KPIs and other deliverables. **Official Response from Jason Hone:** > Thank you for your review and for sharing your experience with eMaint. We're glad to hear that you find the platform easy to navigate and that it's helping your team with work order scheduling and KPI reporting. We appreciate your feedback and are grateful to have your team as part of the eMaint community. ### 27. Highly Customizable, Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Adam Z. | Process Engineer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 11, 2026 **What do you like best about eMaint?** I like that eMaint CMMS is very customizable yet easy to use. It provides powerful tools to track inventory, which helps us reduce the amount of money we spend on spare parts and reduce lead time on repairs. The initial setup was pretty straightforward, and the support from the implementation team was quite good. **What do you dislike about eMaint?** Manually entering all of the required tasks and scheduled maintenance descriptions, and instructions has been very time-consuming. But now we just got added to the beta of the AI assistant, which will help speed that up. **What problems is eMaint solving and how is that benefiting you?** I use eMaint CMMS to track work orders and keep track of preventative maintenance items to avoid forgotten tasks. It helps track costs, reduces spending on spare parts, and lowers lead time on repairs. **Official Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4:** > Thank you so much for sharing your experience — we truly appreciate it. It’s great to hear that eMaint’s customization and ease of use have helped you track inventory more effectively and reduce both spare‑parts spend and repair lead times. We’re also glad the initial setup went smoothly and that our implementation team was able to support you well. Thank you for your honesty about the time required to manually enter tasks and maintenance details. We know that can be a big lift, and we’re excited that you’ve been added to the AI assistant beta — we hope it makes that process much faster for your team. We’re grateful you took the time to leave this feedback and glad eMaint is bringing strong value to your operations! ### 28. Highly Customizable and Helpful Team for X5 Transitions **Rating:** 5.0/5.0 stars **Reviewed by:** Jose Ruben V. | Corporate Maintenance Reliability Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 09, 2026 **What do you like best about eMaint?** Have been able to customize it enough to match the requirements bay state needs. The eMaint team has also been helpful in acknowledging our time frame for X5 transitions **What do you dislike about eMaint?** When an update kicks in, I constantly have to go back and reconfigure some stuff. Currently, my cycle count module has been broken for a month almost. Customer support has not being able to provide a solution. **What problems is eMaint solving and how is that benefiting you?** Track spare part use and inventory. What assets are our corrective work orders targeting. We are working to begin reliability application. **Official Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4:** > Thank you for taking the time to share such a thoughtful review. We’re really glad to hear that eMaint’s flexibility has helped you tailor the system to Bay State’s needs, and that our team has been able to support your X5 transition timeline. We truly appreciate your partnership. I’m also sorry to hear about the challenges with reconfigurations after updates and the ongoing issue with your cycle count module. That’s certainly not the experience we want for you. I’ve flagged your feedback to our support and product teams so we can take a closer look and work toward a resolution as quickly as possible. We’re excited to see how you’re using eMaint for spare parts tracking, inventory management, and asset insights — and we look forward to supporting your reliability initiatives as you continue to expand. Thanks again for your candid feedback and for being part of the eMaint community. If there's anything more we can do, we’re here to help. ### 29. Easy-to-Understand UI, but Some Room to Improve **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 19, 2026 **What do you like best about eMaint?** User Interface and easy to understand the software. **What do you dislike about eMaint?** I don't like the calendar. I would like to have an option to customize my calendar so it shows continental shifts. **What problems is eMaint solving and how is that benefiting you?** Off shift communication with technician has improved. **Official Response from Jason Hone:** > We're glad to hear that you find our user interface easy to understand. We appreciate your feedback about the calendar customization option. Our support team is here to help with any questions you may have. ### 30. User-Friendly CMMS with Excellent Fluke Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 01, 2026 **What do you like best about eMaint?** I like eMaint's user friendly approach to CMMS, which makes the entire program easy to implement and maintain when knowledgeable employees are present. Support is also a very important feature that the Fluke team seems to excel at. **What do you dislike about eMaint?** The least helpful thing about eMaint is how expensive it can get, especially when the license costs start to add up. **What problems is eMaint solving and how is that benefiting you?** The biggest benefit of eMaint is the ability to track work requests, orders, history, and machine information. **Official Response from Jason Hone:** > Thanks for the thoughtful feedback—we’re glad to hear the platform has been easy to implement and manage for your team. It’s great to know our support team has also been a strong partner along the way. We understand that cost is an important factor, especially as teams scale. Many customers find value in tailoring their setup to fit their needs, and our team is always available to help ensure you’re getting the most out of your investment. Appreciate you highlighting the visibility you’ve gained across work requests, asset history, and equipment data—that’s exactly where teams start to see real impact. ### 31. VMC from Stone Age to New Age **Rating:** 5.0/5.0 stars **Reviewed by:** Chase H. | Maintenance planner, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 09, 2026 **What do you like best about eMaint?** Logging data has been the most helpful for our application. We have had years of experience and knowledge that is leaving our industry and Emaint has given us a memory of all this knowledge to keep track of **What do you dislike about eMaint?** The hardest thing is the software on the mobile form bugging out at times and will glitch and not work. **What problems is eMaint solving and how is that benefiting you?** Emaint is allowing us to document and very quickly have data and information in the palm of our hands **Official Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4:** > Thank you for sharing your experience with us! We’re really glad to hear that eMaint has helped you capture and preserve valuable knowledge from years of experience in your industry. Having that historical insight documented and easily accessible is exactly what we strive to support, so it’s great to hear it’s making a real difference for your team. I’m sorry to hear you’ve run into occasional issues with the mobile app glitching. That’s not the seamless experience we want for you, and we appreciate you bringing it to our attention. Our team continues to refine and strengthen the mobile experience, and your feedback helps us prioritize improvements. We’re happy eMaint is giving you quick access to the data and information you need — right at your fingertips. Thanks again for taking the time to leave this review and for being part of the eMaint community. If there’s ever anything more we can do to help, we’re here for you. ### 32. All-in-One Reporting, Though Screen Transitions Could Be Smoother **Rating:** 3.5/5.0 stars **Reviewed by:** Jennifer S. | Inventory Control, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 17, 2026 **What do you like best about eMaint?** Everything in one place and easy to report. **What do you dislike about eMaint?** Some transitions from one screen to the next is not an easy transition. **What problems is eMaint solving and how is that benefiting you?** Everything housed in one spot. **Official Response from Jason Hone:** > Thank you for your feedback! We're happy to hear that having everything centralized and accessible for reporting has been valuable to your team. We appreciate your comments on navigation and screen transitions, and thank you for taking the time to share your experience with eMaint. ### 33. A good Upgrade Over Our Previous Maintenance System **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 07, 2026 **What do you like best about eMaint?** It offers a greater number of features compared with our previous maintenance web system. **What do you dislike about eMaint?** Would have preferred the option to still be able to add comments after the work order is closed. **What problems is eMaint solving and how is that benefiting you?** It solves the need for centralized monitoring. Easy to attach image and files in requests. Asset management has more options. **Official Response from Jason Hone:** > Thank you for your feedback about the option to add comments after the work order is closed. It's also great to hear that eMaint is solving the need for centralized monitoring and providing easy attachment of images and files in requests, as well as offering more options for asset management. ### 34. Very Useful for Asset Tracking and Maintenance Planning **Rating:** 4.5/5.0 stars **Reviewed by:** Adam F. | Senior Plant Operator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 11, 2026 **What do you like best about eMaint?** Very useful for tracking assets, recording maintenance activities, and preparing for upcoming work in the plants that I assist with. **What do you dislike about eMaint?** The workflows and reporting can feel complex, but that’s more of a skill issue on my part. The customer service team has been very helpful in bridging the gap in my missing knowledge. **What problems is eMaint solving and how is that benefiting you?** Emaint helps reinforce the importance of preventive maintenance so equipment can keep functioning for as long as possible. **Official Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4:** > Thank you so much for sharing your experience — we truly appreciate it. It’s great to hear that eMaint has been so helpful for tracking assets, documenting maintenance activities, and preparing for upcoming work across your plants. Knowing the system supports your planning efforts means a lot to us. We also appreciate your honesty about workflows and reporting feeling complex at times. These areas can take practice, and we’re glad to hear our customer service team has been able to help you fill in the gaps and build confidence along the way. Thank you again for taking the time to share your thoughts. We’re grateful that eMaint is reinforcing preventive maintenance and helping your equipment stay reliable for the long run! ### 35. Facilities maintenance supervisor **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremiah R. | Facilities maintenance supervisor, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 03, 2026 **What do you like best about eMaint?** Work order tracking. Inventory control. Ease of use. **What do you dislike about eMaint?** Pricing is high. The integration will be lengthy from X4 to X5 **What problems is eMaint solving and how is that benefiting you?** Real time inventory of consumable PM parts will reduce downtime and allow a proactive restocking of inventory **Official Response from Jason Hone:** > We're glad to hear that you are enjoying the work order tracking and inventory control features in eMaint. We understand that pricing is an important consideration, and we'd be happy to discuss your concerns further. Regarding the integration from X4 to X5, we strive to make the process as smooth as possible and are here to support you every step of the way. ### 36. It is very good software for maintenance and also other areas. **Rating:** 5.0/5.0 stars **Reviewed by:** Roland F. | Industrial Engineer, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from German using AI. **Reviewed Date:** October 09, 2025 **What do you like best about eMaint?** We have been using eMaint CMMS for some time and are completely satisfied. The software is extremely user-friendly and offers a clear, intuitive interface that is easy to understand even for new users. Particularly noteworthy is the flexibility in customizing workflows and forms – this allows the system to be optimally tailored to our operational requirements. The functions for maintenance planning, asset management, and report generation are powerful and help us efficiently manage and document our maintenance processes. The support is also excellent: inquiries are answered quickly and competently. Overall, eMaint is a reliable, versatile, and modern CMMS that has exceeded our expectations. Highly recommended! **What do you dislike about eMaint?** So far, not much comes to mind. Here and there, there are still some comprehension issues, but nothing special. **What problems is eMaint solving and how is that benefiting you?** To build an efficient maintenance system, the old installed tools were not powerful enough. With eMaint, we have now elevated full capacity and information management to a new level. **Official Response from Jason Hone:** > We are delighted to hear that eMaint CMMS has been a reliable and versatile solution for your maintenance processes. Thank you for highlighting the user-friendly interface, customization options, and powerful functions. We appreciate your recommendation and are dedicated to providing exceptional support. ### 37. Effortless Setup, Essential for Daily Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Chris H. | Facilities and maintenance manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 11, 2026 **What do you like best about eMaint?** I like the simplicity of setting up eMaint CMMS. I was new to the system about a year ago, and within an hour of poking around, I was able to start creating new assets and PMs. This ease of use allows me to spend less time in the system and more time managing employees. The support team is great, and the system is very intuitive. The reminders for scheduled services like weekly, daily, and monthly PMs are great for us. **What do you dislike about eMaint?** Nothing **What problems is eMaint solving and how is that benefiting you?** I use eMaint CMMS to track job tickets and streamline daily job reporting and PM services, eliminating time spent creating programs and relaying equipment issue reports. **Official Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4:** > Thank you so much for sharing your experience — we truly appreciate it. It’s wonderful to hear how quickly you were able to get up and running with eMaint and that the system’s intuitive design has helped you spend more time leading your team and less time on setup. We’re also glad the reminders for weekly, daily, and monthly PMs have been a reliable support for your workflow. We appreciate your positive note about our support team as well — it means a lot to hear their help has made a difference. Thank you again for taking the time to share your thoughts. We’re grateful that eMaint is helping you streamline job tickets, daily reporting, and PM services, and we’re here anytime you need us! ### 38. User-Friendly Navigation and Outstanding Support Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Heather D. | Maintenance Coordinator Lead, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 10, 2026 **What do you like best about eMaint?** eMaint is very user friendly for coordinators, supervisors, and management positions. It can easily be navigated and if there is ever confusion or question, the support lookup is such a useful and outstanding tool! **What do you dislike about eMaint?** Tech’s see the most issue and complain of the system not being user friendly. This is also more dramatic, as it’s a change, and a permanent document that tracks their work and time. Something individuals feel is an attack on them and don’t understand it’s to track asset costs and health. **What problems is eMaint solving and how is that benefiting you?** Missing or overlooking pm’s. We are able to look more on the predictive side and remain on top of the preventative. **Official Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4:** > Thank you so much for taking the time to share your experience with eMaint. We truly appreciate hearing that the system is user‑friendly for coordinators, supervisors, and managers, and that our support resources have been a helpful part of your workflow. It means a lot to know the platform is easy to navigate and that the lookup tools add value when questions come up. We’re also grateful for your honest insight about the challenges some technicians are experiencing. We understand that adopting a new system — especially one that tracks work and time — can feel like a big shift. Your feedback helps us better support teams during that adjustment period, and we’ll continue working to ensure the experience feels more intuitive for every role. Thank you again for sharing such thoughtful comments. We’re glad to be part of your maintenance journey, and we’re always here to help however we can. ### 39. Reliable Data Collection, Even with Imperfect Inputs **Rating:** 4.0/5.0 stars **Reviewed by:** Alex R. | Manufacturing System Engineer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 11, 2026 **What do you like best about eMaint?** The data collection even when the inputs are not great (so long as you know you deficiencies and roughly how they are deficient). Also the live chat customer service staff (X4) **What do you dislike about eMaint?** Difficulty and time in validating user inputs or records. It would be great to ease asset creation from vendor information including asset information, PMs, and parts lists. **What problems is eMaint solving and how is that benefiting you?** Some of the AI features will help technicians reference manuals. **Official Response from Jason Hone:** > Thank you for sharing your experience with eMaint CMMS! We’re glad to hear that the platform is helping capture reliable data even when inputs aren’t perfect, and that our live chat support team in X4 has been a valuable resource. We appreciate your feedback around the time and effort required to validate user inputs and asset records. Your suggestion about simplifying asset creation from vendor-provided information — including asset details, PMs, and parts lists — is especially helpful, and feedback like this plays an important role in shaping future enhancements. It’s also great to hear that the AI features are helping technicians reference manuals more easily. Thanks again for taking the time to leave a review and share your insights with us. ### 40. Great Form Customization, but the Scheduler Needs More Operational Depth **Rating:** 3.5/5.0 stars **Reviewed by:** Marcuis T. | Maintenance and Reliability Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 11, 2026 **What do you like best about eMaint?** I like the customization aspects within forms along with the ability to create forms from scratch. **What do you dislike about eMaint?** I don’t like how basic the scheduler is. The scheduler needs to capability to fit an oil and gas facility. We have multiple work orders with a lot of work operations that need to be executed. The current scheduler doesn’t allow the ability to look at the work operations. It only references the work order record detail. **What problems is eMaint solving and how is that benefiting you?** The reporting in eMaint has been beneficial for the KPIs I need to present to my management. Overtime %, schedule compliance, PM compliance, and reactivity % are a few that I utilize. **Official Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4:** > Thank you for sharing your feedback — we really appreciate it. It’s great to hear that the flexibility in customizing forms, including the ability to build them from scratch, has been valuable for your workflow. Knowing those tools help you tailor the system to your specific needs means a lot to us. We also appreciate your candid insight about the scheduler. Managing complex work orders and multiple operations in an oil and gas environment requires deeper visibility, and your feedback helps highlight where additional capability would make a meaningful difference. Input like yours is incredibly important as we continue improving the platform. Thank you again for taking the time to share your experience — we’re grateful to have your perspective as part of the eMaint community! ### 41. Easy-to-Learn Interface That Just Works **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 28, 2026 **What do you like best about eMaint?** The user interface is really easy to get the hang of! **What do you dislike about eMaint?** I am concerned that it may take long once we need to do a mass upload. We do not know yet if Emaint customer service will be quick. **What problems is eMaint solving and how is that benefiting you?** It will help us alot in structure to our maintenance system such as creating work orders, following up and maintaining preventative maintenance, and building the part lists. **Official Response from Jason Hone:** > Thank you for sharing your positive experience with our user interface. We understand the importance of timely support, and we are committed to addressing any concerns promptly. We appreciate your feedback. ### 42. Easy Form Configuration That Fits Our Business **Rating:** 5.0/5.0 stars **Reviewed by:** Jason B. | Project Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 08, 2026 **What do you like best about eMaint?** How easy it was configuring forms to fit our business. **What do you dislike about eMaint?** Some navigation was difficult until it was explained in detail **What problems is eMaint solving and how is that benefiting you?** We are using it has PM platform, and then integrating other systems into eMaint for tracking purposes. **Official Response from Jason Hone:** > Thank you for the feedback—we’re glad eMaint has made it easy to configure forms for your business and support your PM program alongside system integrations. We also appreciate the note on navigation, and it’s helpful to know that clearer guidance made the experience smoother. ### 43. Customizable and User-Friendly Maintenance Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 31, 2026 **What do you like best about eMaint?** I appreciate eMaint's GUI, form, and function. I find the layout to be well-organized, and the customization opportunities are fantastic. The ease of use is another aspect that I really like, and the initial setup was very easy. **What do you dislike about eMaint?** None **What problems is eMaint solving and how is that benefiting you?** I use eMaint for tracking maintenance costs, labor, and trends easily with its customizable, user-friendly layout. **Official Response from Jason Hone:** > We're glad to hear that you find eMaint's GUI and customization options to be fantastic. We strive to provide a user-friendly and customizable solution for our customers' maintenance needs. ### 44. Highly Adaptable and Beginner-Friendly CMMS **Rating:** 4.0/5.0 stars **Reviewed by:** Alain V. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 09, 2026 **What do you like best about eMaint?** I really appreciate eMaint CMMS for its ability to serve as a knowledge base, storing all the information that would otherwise clutter or become outdated in Excel sheets, especially with multiple users and equipment involved. I like its adaptability from site to site, allowing us to customize and integrate operations while keeping everything on the same system. It's also very beginner-friendly, with training tutorials and support that make it easy to use. **What do you dislike about eMaint?** Not enough experience to input any **What problems is eMaint solving and how is that benefiting you?** I use eMaint CMMS as a knowledge base to store information that gets cluttered or outdated in Excel, simplifying equipment tracking across multiple users. **Official Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4:** > Thank you for sharing your feedback with us! We’re glad to hear that eMaint’s speed stands out for you — fast performance is something we work hard to deliver, so it’s great to know it’s making a difference in your daily workflow. We appreciate your note about on‑site implementation being challenging when not transitioning from X4 to X5. We understand that deployments can vary in complexity, and feedback like yours helps us identify where we can continue improving the experience for all customers. It’s great to hear eMaint is helping you track maintenance work orders and PMs more effectively. Thanks again for taking the time to leave your review — we truly appreciate it! If there’s ever anything we can assist with, our team is here to help. ### 45. Highly Adaptable, Needs Easier Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Blanca V. | Maintenance technician, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 10, 2026 **What do you like best about eMaint?** I like that you can structure eMaint CMMS to your personal needs in areas and departments for each specification. I can design forms and reports for individual facilities and operations, which works very well. **What do you dislike about eMaint?** Dashboard; it should be more intuitive. The process of making reports needs to be a little easier. So I thought till I learned an easier way in this weeks conference. **What problems is eMaint solving and how is that benefiting you?** I use eMaint CMMS for preventive maintenance, organization, and reports. I like that you can structure it to personal needs in areas and departments, creating forms and reports that work well for operations and facilities. **Official Response from Jason Hone:** > We’re glad eMaint’s flexibility and customization are helping you manage preventive maintenance, organization, and reporting across your operations. We appreciate the feedback on dashboard usability and reporting—those insights help us continue improving the platform. It’s great to hear the conference helped uncover an easier reporting workflow! ### 46. Powerful Work Order, Forecasting, and Asset Management **Rating:** 4.0/5.0 stars **Reviewed by:** Kayla S. | Associate Director of Engineering, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 11, 2026 **What do you like best about eMaint?** Work order management, forecasting, asset management, inventory of critical spares. Standardized procedures and tasks for calibration and PMs. **What do you dislike about eMaint?** Approval workflow - difficult to setup multiple approvals in a work order flow the way we wanted. **What problems is eMaint solving and how is that benefiting you?** Ability to standardize maintenance across similar equipment and forecast the next work orders coming to due so that I can schedule vendors and equipment availability **Official Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4:** > Hi there, Thank you so much for sharing your experience — we truly appreciate your feedback. It’s great to hear that eMaint’s work order management, forecasting tools, asset tracking, and standardized procedures have been so valuable for your team. Knowing these features help you manage critical spares and maintain consistent calibration and PM tasks means a lot to us. We also appreciate your honesty about the challenges with setting up multi‑step approval workflows. Feedback like this helps us understand where the platform can be easier and more flexible. We’re grateful that eMaint is helping you standardize maintenance across equipment and forecast upcoming work so you can better plan vendor schedules and asset availability. Thanks again for taking the time to share your experience! ### 47. Great Value, But Bugs and Limited User Management Hold It Back **Rating:** 3.5/5.0 stars **Reviewed by:** Brad S. | Maintenance planner, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 10, 2026 **What do you like best about eMaint?** I feel the value is the best quali………….. **What do you dislike about eMaint?** Bugs in SWO importing and exporting, viewing, filtering, and mass changes. Lack of user management tools (login details also just removed from export). Cumbersome user adding. Lack of ability to view all changes made to the account over a selected time period. **What problems is eMaint solving and how is that benefiting you?** Asset and wo management are the biggest. **Official Response from Jason Hone:** > Thank you for bringing these issues to our attention. We understand the importance of efficient user management and are actively working on improving this aspect of our system. We appreciate your patience and understanding as we strive to make eMaint CMMS even better. ### 48. Highly Customizable, Perfect for Asset Management **Rating:** 4.0/5.0 stars **Reviewed by:** shawn e. | Maintenance Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 11, 2026 **What do you like best about eMaint?** I like that eMaint CMMS is flexible for our unique application. The software is very customizable for our needs and can be easily managed internally. I also find the frequency-based PMs to work great for us. **What do you dislike about eMaint?** It needs a BOLT on Process Safety Management level PSM module. I am told there is a flowpath we could use, but the system we use to track our equipment would be the best place to manage equipment and other process management changes. **What problems is eMaint solving and how is that benefiting you?** eMaint CMMS helps with data management and frequency-based PMs in maintenance, asset, and parts management. **Official Response from Jason Hone:** > Thank you for taking the time to share your experience with eMaint CMMS. We’re glad to hear that the platform’s flexibility, customization, and frequency‑based PMs are working well for your asset, maintenance, and parts management needs, and that your team can manage the system effectively internally. We appreciate your feedback regarding the need for a dedicated Process Safety Management (PSM)‑level module. Your perspective on managing equipment and process changes directly within the system used for asset tracking is valuable, and insights like this help inform how we think about future enhancements and integrations. Thanks again for your review and for sharing how eMaint is supporting your maintenance and data management efforts. ### 49. Intuitive and Thorough Once You Get Past the Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Royal d. | Facility manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 09, 2026 **What do you like best about eMaint?** A little bit of a learning curve but very intuitive and thorough **What do you dislike about eMaint?** Creating reports is very confusing at the beginning knowing all the nuances of what needs to work together for the report to work **What problems is eMaint solving and how is that benefiting you?** Biggest issue we had was inventory control. Still an issue as we have no inventory manager but working on it **Official Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4:** > Thank you for sharing your feedback with us! We’re glad to hear that once you got through the initial learning curve, you found eMaint to be intuitive and thorough. Our goal is to provide a powerful system that becomes easy and efficient to use as users gain familiarity, so it’s great to hear that the platform is working well for you. We appreciate your comments about the complexity of creating reports in the beginning. Reporting can be one of the more advanced areas of the system, and your experience is exactly why we continue to invest in training resources and usability improvements. If you ever need support building or customizing reports, our team is always happy to help. Inventory control is a common challenge for many maintenance teams, especially without a dedicated inventory manager. We’re glad eMaint is helping you make progress, and we’re here to support you as you continue refining your process and workflows. Thank you again for taking the time to leave your review. If you have any questions or need guidance along the way, please don’t hesitate to reach out. ### 50. Highly Customizable with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Angela A. | Maintenance Admin Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 10, 2026 **What do you like best about eMaint?** I like how eMaint CMMS is very customizable. I appreciate that we can customize the forms to fit our company needs, and we truly get out of it what we put in. Also, though I was not part of the setup process, I've heard that the setup was easy and straightforward. **What do you dislike about eMaint?** The scheduler in eMaint CMMS is not very user-friendly. It's just not up to date and could be formatted better. **What problems is eMaint solving and how is that benefiting you?** I use eMaint CMMS for work orders, purchase orders, and inventory management. It helps collect data and KPIs effectively. **Official Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4:** > Thank you for taking the time to share your feedback! We’re happy to hear that eMaint’s customization options are helping you tailor forms and workflows to fit your company’s needs. It’s also great to know the setup process was smooth for your team — that’s always something we strive for. We appreciate your comment about the scheduler as well. We know there’s room for improvement, and feedback like yours helps guide our ongoing updates to make scheduling more intuitive and user‑friendly. It’s great to hear that eMaint is supporting your work order management, purchasing, and inventory workflows, while helping you collect the data and KPIs that matter most. Thanks again for your thoughtful review and for being part of the eMaint community! ## eMaint Discussions - [What are eMaint's work requestor options?](https://www.g2.com/discussions/what-are-emaint-s-work-requestor-options) - 1 comment, 1 upvote - [View eMaint pricing details and edition comparison](https://www.g2.com/products/emaint/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-09-28+06%3A45%3A55+-0500&secure%5Bsession_id%5D=f826baa6-655a-41cd-98c1-696d29c54e7a&secure%5Btoken%5D=d4f3020ece5656464297dcc098a6517885268979da0d2aaec8d0350d24189c98&format=llm_user) ## eMaint Features **Asset Definition** - Asset Register - Asset Tracking - Relationships - Asset Tracking - Costs - Asset Tracking - Alerts/Notifications **Monitoring** - Use - Reliability - Risk - Alerts/Notifications **Asset Definition** - Asset Register - Relationships - Costs - Types **Condition Monitoring** - Predictive Inspection - Monitoring - Condition-Based Maintenance - Asset Types - IoT Monitoring - Asset Tracking - Predictive Maintenance - Equipment Maintenance - Preventive Maintenance **Asset Tracking** - Location - Asset Tracking - Status - Asset Tracking - History - Asset Tracking - Funding Source Tracking - Inventory Tracking - IT Asset Tracking - Equipment Tracking - Check-in/Check-out - Mobile Time Tracking - Fuel Tracking - Status Tracking - Multi-Location **Analytics** - Dashboards - Performance - Forecasting - Activity Dashboard **Asset Tracking** - Location - Status - History - Multi-Location - KPI Monitoring **Detection & Identification** - Failure Detection - Source Identification - Proactive Alerts **Inventory** - Locations - Spare Parts - Valuation **Analysis & Insights** - Root Cause - Recommendations - Systemic Risks **Additional Functionality** - Access Controls/Permissions - Cost Tracking - Resource Management - Compliance Tracking - KPI Monitoring - Performance Metrics - Document Management - Business Process Control - Collaboration Tools - Loss Tracking - Maintenance Scheduling - Downtime Tracking - Generative AI - Barcode/Ticket Scanning - Mobile Access - AI Copilot - Benchmarking - Real-Time Monitoring - Productivity Analysis - Real-Time Analytics - Work Order Management - Asset Lifecycle Management - Root Cause Analysis - Third-Party Integrations - Historical Trend Analysis - Customizable Reports - Workflow Management - Manufacturing Inventory Management - Data Capture and Transfer - Traceability - Data Import/Export - Status Tracking - Quality Management - Data Visualization - Utilization Reporting - API **Additional Functionality** - Compliance Management - Work Order Management - AI Copilot - Third-Party Integrations - Activity Dashboard - Document Management - Inventory Management - Monitoring - Reporting & Statistics - Asset Assignment - Asset Kitting - Audit Management - Barcoding/RFID - Mobile Access - Digital Signature - User Management - Asset Lifecycle Management - QR Codes - Reservations Management - Maintenance Management - Customizable Fields - Reporting/Analytics - Customizable Reports - GPS - Software License Management - Audit Trail - Tagging - Search/Filter - Historical Reporting - Contract/License Management - Customizable Forms - Purchase Order Management - Data Import/Export - Disposal Management - Generative AI - Maintenance Scheduling - Fixed Asset Management - Calendar Management - API - Workflow Management - Depreciation Management - Dispatch Management - Performance Metrics - Order Management - Geolocation - Driver Management - Scheduling - Real-Time Updates - Real-Time Monitoring - Real-Time Notifications - GIS Integration - Geographic Maps - Real-Time Reporting - Employee Management **Depreciation** - Methods - Asset Value - Decomissioning **Additional Functionality** - Cost Tracking - Compliance Management - Work Order Management - Barcode/Ticket Scanning - Contract/License Management - Vendor Management - Task Scheduling - Mobile Access - Generative AI - Inspection Management - Customizable Fields - Scheduling - Customizable Forms - Maintenance Scheduling - Audit Trail - Access Controls/Permissions - Data Import/Export - Reporting & Statistics - Reminders - Calendar Management - API - Fixed Asset Management - Purchase Order Management - Job Management - Document Management - Alerts/Notifications - Inventory Management - Workflow Management - Multi-Location - Third-Party Integrations - Equipment Tracking - Customizable Reports - Asset Lifecycle Management - AI Copilot - Task Management - Activity Dashboard **Maintenance** - Inspections - Planning - Predictive - Corrective - Unplanned - Optimization **Field Service ** - Planning - Tracking - Client Communications - Asset Tracking - Inventory Tracking - Location Tracking - Status Tracking - Cost Tracking - Asset Planning - IT Asset Tracking - Activity Tracking - Warranty Tracking - Equipment Tracking **Monitoring** - Use - Reliability - Risk **Contract & Warranty** - Contracts - Warranties - SLAs **Analytics** - Activity Dashboard - Performance - Budgeting/Forecasting **CMMS Platform Features** - Work Order Management - Preventative Maintenance (PM) - Predictive Maintenance (PdM) - Materials Management - Equipment Breakdown Reports - Approval Management - Task Templates - Compliance Auditing - Vendor Management - Reporting & Dashboards - Task Management - Equipment Maintenance - Predictive Maintenance - Document Management - Inspection Management - Compliance Management - Technician Management - Asset Lifecycle Management - Calibration Management - Calendar Management - Inventory Management - Key & Lock Management - Safety Management - Job Management - Audit Management - Customizable Reports - For Mechanical Equipment - Fixed Asset Management - Dispatch Management - Purchase Order Management - Contact Management - Workflow Management - Purchase Order Management - Historical Reporting **Facility Management Platform Features** - Maintenance Planning - Facility Inventory Management - Move Management - Vendor Management - Service Request Portal - Green Building Operations - Reporting & Dashboards - Facility Document Storage - Mobile Field Access - Facility Asset Management - Task Management - Equipment Maintenance - Preventive Maintenance - Audit Management - Service Request Management - Asset Lifecycle Management - Parts Management - Inspection Management - Workflow Management - Work Order Management - Equipment Management - Compliance Management - Incident Management - Contract/License Management - Maintenance Management - Materials Management - Invoice Management - Fixed Asset Management - Document Management - Activity Dashboard - Historical Reporting - Calendar Management **Integration** - ERP - CAD & PLM - Accounting - Asset Accounting **Additional Functionality** - Monitoring - Barcode/Ticket Scanning - Audit Trail - Scheduling - Facility Scheduling - Inventory Tracking - Automated Scheduling - AI Copilot - Reporting & Statistics - Mobile Access - Alerts/Notifications - Cost Tracking - Maintenance Scheduling - Real-Time Data - Task Scheduling - API - Barcoding/RFID - Service History - Equipment Tracking - Third-Party Integrations - Asset Tracking - Document Storage - Multi-Location - GPS - Customizable Forms - Customizable Fields - Warranty Tracking - Reporting/Analytics - Activity Tracking - Access Controls/Permissions - Data Import/Export - Inventory Control - Real-Time Notifications - Budgeting/Forecasting - AI Summarization - Chatbot - Resource Allocation - Downtime Tracking - Workflow Automation **Additional Functionality** - Customizable Forms - Checklists - Real-Time Data - Activity Tracking - Real-Time Notifications - Facility Scheduling - Status Tracking - API - Generative AI - Inventory Control - AI Copilot - Maintenance Scheduling - For Schools - Alerts/Notifications - Multi-Location - Access Controls/Permissions - Customizable Reports - Commercial Properties - Residential Properties - Data Import/Export - Audit Trail - Third-Party Integrations - Corrective and Preventive Actions (CAPA) - Reporting/Analytics **Agentic AI - Enterprise Asset Management (EAM)** - Third-Party Integrations **Additional Functionality** - Workflow Management - Task Scheduling - Preventive Maintenance - Reporting & Statistics - Predictive Maintenance - Facility Management - Historical Reporting - Equipment Management - IT Asset Management - Mobile Access - Asset Lifecycle Management - Inspection Management - Work Order Management - Barcode/Ticket Scanning - Software License Management - Maintenance Scheduling - Purchase Order Management - Document Management - Asset Categorization - Maintenance Management - Compliance Management - Audit Management - IoT Device Management - Energy Management - AI Copilot - Fixed Asset Management - Parts Management - Utilization Reporting - Inventory Management - Real-Time Data - Data Import/Export - Alerts/Notifications - Depreciation Management - Contract/License Management - Task Management - Audit Trail - Customizable Reports - Disposal Management - Customizable Fields - Barcoding/RFID - Equipment Maintenance ## Top eMaint Alternatives - 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