eMaint Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of eMaint, finding it intuitive and simple to navigate across multiple plants. (18 mentions)

Users value the customizability of eMaint, enabling tailored workflows and enhanced insights into maintenance operations. (17 mentions)

Users value the customization options in eMaint, which enhance insights and streamline maintenance and production processes. (17 mentions)

Users value the efficient data management of eMaint, enabling easy access and centralized storage for all information. (15 mentions)

Users value the centralized work order management in eMaint, enhancing functionality, visibility, and resource allocation. (15 mentions)

Users express concerns about feature limitations in eMaint, desiring more comprehensive options for enhanced capabilities. (11 mentions)

Users highlight the limited features of eMaint, particularly with form development and configurable fields. (10 mentions)

Users find the complexity of eMaint challenging, especially during implementation and while building reports. (8 mentions)

Users note missing features in eMaint, with limitations in form development and configuration options affecting usability. (8 mentions)

Users find poor reporting capabilities in eMaint, as output formats are limited and lack necessary upgrades. (8 mentions)

5 Pros or Advantages of eMaint

1. Ease of Use

Users value the ease of use of eMaint, finding it intuitive and simple to navigate across multiple plants.

See 18 mentions

See Related User Reviews

Lisa T.

Mid-Market (51-1000 emp.)

5.0/5

"eMaint has been a great system to use. X5 is very user friendly and the support teams are amazing!"

What do you like about eMaint?

eMaint helps us keep track of the PMs and Spare parts over 17 plants. It is great having a system that I can go into and see all of the plants and ho

Adrian L.

Mid-Market (51-1000 emp.)

4.0/5

"Balancing Strengths and Opportunities in eMaint X5"

What do you like about eMaint?

eMaint has a strong foundation of essential skills, particularly its calendar-based preventive maintenance practices. When it's working, it is a great

2. Customizability

Users value the customizability of eMaint, enabling tailored workflows and enhanced insights into maintenance operations.

See 17 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Customizable and efficient, but upgrade implementation and reporting needs improvement"

What do you like about eMaint?

eMaintenance offers a highly customizable and meticulous work order system that allows our techs to efficiently complete their work. I am able to opti

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Fluke Team's Exemplary Role in Nurturing User Experience"

What do you like about eMaint?

The ability to configure the system to suit our needs. We have developed a number of initiatives within the system, with input from the Fluke team, th

3. Customization

Users value the customization options in eMaint, which enhance insights and streamline maintenance and production processes.

See 17 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Customizable and efficient, but upgrade implementation and reporting needs improvement"

What do you like about eMaint?

eMaintenance offers a highly customizable and meticulous work order system that allows our techs to efficiently complete their work. I am able to opti

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Fluke Team's Exemplary Role in Nurturing User Experience"

What do you like about eMaint?

The ability to configure the system to suit our needs. We have developed a number of initiatives within the system, with input from the Fluke team, th

4. Data Management

Users value the efficient data management of eMaint, enabling easy access and centralized storage for all information.

See 15 mentions

See Related User Reviews

Aron Ingi G.

Mid-Market (51-1000 emp.)

5.0/5

"Great solution for maintenance management"

What do you like about eMaint?

Centralizes asset management, work order management, resource allocation and many more in the same place. Along with a very great mobile app.

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Great experience"

What do you like about eMaint?

It helps to improve the global view for machinery and equipment, and its runtime for an scheduled maintenance. Its compability with telemetry helps th

5. Work Orders

Users value the centralized work order management in eMaint, enhancing functionality, visibility, and resource allocation.

See 15 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Customizable and efficient, but upgrade implementation and reporting needs improvement"

What do you like about eMaint?

eMaintenance offers a highly customizable and meticulous work order system that allows our techs to efficiently complete their work. I am able to opti

Aron Ingi G.

Mid-Market (51-1000 emp.)

5.0/5

"Great solution for maintenance management"

What do you like about eMaint?

Centralizes asset management, work order management, resource allocation and many more in the same place. Along with a very great mobile app.

5 Cons or Disadvantages of eMaint

1. Feature Limitations

Users express concerns about feature limitations in eMaint, desiring more comprehensive options for enhanced capabilities.

See 11 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Fluke Team's Exemplary Role in Nurturing User Experience"

What do you dislike about eMaint?

One of the main weaknesses in the iPad interface for X4, it requires separate development of forms and has limited layout functionality. The second we

Nikki S.

Enterprise (> 1000 emp.)

4.5/5

"X5 and the great things it can do for your team"

What do you dislike about eMaint?

there are some features that we had in X4 that we don't have in X5 but from what I understand they are working on that

2. Limited Features

Users highlight the limited features of eMaint, particularly with form development and configurable fields.

See 10 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"My eMaint comparison after 3 yrs using it."

What do you dislike about eMaint?

the scale, it did more that we would ever need. we could not get a lot of customization. Everytime they made updates they would put them in a new vers

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Fluke Team's Exemplary Role in Nurturing User Experience"

What do you dislike about eMaint?

One of the main weaknesses in the iPad interface for X4, it requires separate development of forms and has limited layout functionality. The second we

3. Complexity

Users find the complexity of eMaint challenging, especially during implementation and while building reports.

See 8 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Customizable and efficient, but upgrade implementation and reporting needs improvement"

What do you dislike about eMaint?

The worst part about eMaint was the implementation phase of upgrading to X5. Outside of the software upgrade, building Reports is not intuitive to the

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Fluke Team's Exemplary Role in Nurturing User Experience"

What do you dislike about eMaint?

One of the main weaknesses in the iPad interface for X4, it requires separate development of forms and has limited layout functionality. The second we

4. Missing Features

Users note missing features in eMaint, with limitations in form development and configuration options affecting usability.

See 8 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"My eMaint comparison after 3 yrs using it."

What do you dislike about eMaint?

the scale, it did more that we would ever need. we could not get a lot of customization. Everytime they made updates they would put them in a new vers

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Fluke Team's Exemplary Role in Nurturing User Experience"

What do you dislike about eMaint?

One of the main weaknesses in the iPad interface for X4, it requires separate development of forms and has limited layout functionality. The second we

5. Poor Reporting

Users find poor reporting capabilities in eMaint, as output formats are limited and lack necessary upgrades.

See 8 mentions

See Related User Reviews

Lisa T.

Mid-Market (51-1000 emp.)

5.0/5

"eMaint has been a great system to use. X5 is very user friendly and the support teams are amazing!"

What do you dislike about eMaint?

The reporting for someone who doesn't understand how to do them can be very difficult, but support always helps me with these.

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Customizable and efficient, but upgrade implementation and reporting needs improvement"

What do you dislike about eMaint?

The worst part about eMaint was the implementation phase of upgrading to X5. Outside of the software upgrade, building Reports is not intuitive to the

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David Z.

Technical Manager

Mid-Market (51-1000 emp.)

8/14/2025

"The best CMMS software"

5/5

What do you like best about eMaint?

It has changed the way that we schedule and track our field service technicians. Also we are also building a stronger more useful database for preventive maintenance and spare parts. It also helps us with quality assurance digital records and customer satisfaction surveys. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

It has been a process and some people have not fully embraced the new web platform and app. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

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We’re delighted to hear that eMaint has helped you build a stronger database for preventive maintenance and spare parts, as well as enhance your quality assurance and customer satisfaction surveys. Moving to a new web platform and app is often a journey, and we appreciate your patience during that transition. As your team continues to adopt these tools, we’re glad to support you through the available resources and ongoing partnership with eMaint.

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

3/28/2025

"Fluke Team's Exemplary Role in Nurturing User Experience"

4.5/5

What do you like best about eMaint?

The ability to configure the system to suit our needs. We have developed a number of initiatives within the system, with input from the Fluke team, that have added better insight into not just our maintenance operations but also our production objectives Review collected by and hosted on G2.com.

What do you dislike about eMaint?

One of the main weaknesses in the iPad interface for X4, it requires separate development of forms and has limited layout functionality.

The second weakness is around the number of configurable fields (256) available in the system which has limited some of the things we would like to do within the system, however this is an X4 limitation only vs X5.

The third weakness would be the function editor within the system that uses FoxPro, this isn't as intuitive as a more updated language and has some limitations. Although it isn't too hard to learn, it can be a little cumbersome to write 'complex' functions and math. Review collected by and hosted on G2.com.

What problems is eMaint solving and how is that benefiting you?

Tracking asset performance and managing the wealth of data that is associated with any asset. The eMaint system has given us a central repository for all of our engineering data which allows us to resolve problems faster, identify parts and spares more efficiently and track costs across our maintenance operations. The ability to configure the system as we need it has also allowed us to leverage the system to track business items outside of engineering assets; we use our system to track individuals training and training courses as well as our company incident reporting completion. Review collected by and hosted on G2.com.

Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS

edit

We're glad to hear that eMaint CMMS has been beneficial in tracking asset performance and managing engineering data. We appreciate your feedback on the weaknesses of the iPad interface, configurable fields, and function editor. Your input will be shared with our team to help enhance the user experience.

Verified User in Electrical/Electronic Manufacturing

Enterprise (> 1000 emp.)

9/10/2025

"Efficient and User-Friendly CMMS with Great Support"

5/5

What do you like best about eMaint?

Emaint is a fast and user-friendly CMMS system. Adding new assets is quick and straightforward, work orders are easy to follow, and the customer support team is always responsive and very helpful. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

The only drawback I’ve found is that when I search for a work order, I cannot open it in a new browser tab with a simple middle mouse click, which makes navigation a bit less convenient. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

edit

We’re glad to hear that you find eMaint CMMS efficient and user-friendly. We appreciate your feedback regarding work order navigation and will continue exploring ways to improve the overall user experience.

Troy S.

Engineering Manager

Mid-Market (51-1000 emp.)

3/18/2025

"X4 to X5!"

5/5

What do you like best about eMaint?

We use eMaint daily for production maintenance and its very helpful keeping track of all of our maintenance inventory, actively removing parts as they are used and even populating our reorder list when on hand inventory gets low. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

We have a lot of unused data from our previous system but plan to clean it up during our X5 transition later this year. There isn't much we dislike about X4 but we are excited to start using some of the new features in X5! Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

edit

Thank you for sharing your experience. We’re glad to hear eMaint supports your daily production maintenance needs, particularly around inventory tracking, parts usage, and reorder visibility.

We also appreciate you sharing your perspective on managing legacy data during your transition planning. Feedback like this helps reflect real‑world considerations teams face when evolving their maintenance systems.

It’s great to know eMaint is providing visibility into asset performance and supporting data‑driven decisions around equipment investments. Thank you for taking the time to leave a review.

Michael R.

Maintenance Supervisor

Mid-Market (51-1000 emp.)

11/19/2024

"Hands down, best CMMS I have ever used or seen."

5/5

What do you like best about eMaint?

I love how intuitive eMaint is. If you can use Excel, you will love that is is like that and better. If I had to pick one reason I would never leave Fluke, is the reporting functions. Being able to set up a report in a couple of minutes and have it atuo generating out to team is amazing. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

They have a great customer service team and you can hop on a chat and get things resolved (mostly teaching me what I am doing wrong). I just wish that during that chat function we could shadow my screen or account. Sending pictures is not the same as showing something live. Review collected by and hosted on G2.com.

What problems is eMaint solving and how is that benefiting you?

Like any good CMMS, eMaint delivers line of sight of our trending issues. Through daily, weekly, and monthly reporting we are able to see where our engineers need to prioritize projects, preventative maintenance opportunities, basically where we are efficient and more importantly where we are deficient. eMaint is the epicenter of the maintenance department. Review collected by and hosted on G2.com.

Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS

edit

We're thrilled to hear that you find eMaint CMMS intuitive and user-friendly. Our goal is to make the system as accessible as possible, and we're glad to hear that it's resonating with you. We appreciate your feedback about the chat function and will take it into consideration for future improvements.

Megan M.

MRO specialist

Mid-Market (51-1000 emp.)

3/18/2025

"Emaint MRO usage"

5/5

What do you like best about eMaint?

I like the ease of use, it’s very easy to navigate and help others navigate who might not be in the same location. When explaining over the phone it can be hard to explain what needs done but with emaint it’s easy to navigate Review collected by and hosted on G2.com.

What do you dislike about eMaint?

Being internet based in the steel industry can be hard to get everyone on board - we need to figure out a way to get utilized more with maintenance/operators in a dirty shop Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

edit

Thank you for sharing your experience. We’re glad to hear that eMaint’s ease of use and intuitive navigation make it simpler to collaborate with team members across locations, even when guiding users remotely.

We also appreciate your feedback about internet connectivity challenges in a steel and shop-floor environment. We recognize that adoption can be more difficult in dirty or connectivity‑limited settings, and comments like yours help highlight real‑world usage considerations.

It’s great to know eMaint is supporting your MRO processes by logging PMs and POs to help track progress and completion. Thank you for taking the time to leave a review.

Verified User in Tobacco

Small-Business (50 or fewer emp.)

9/5/2025

"Great experience"

3.5/5

What do you like best about eMaint?

It helps to improve the global view for machinery and equipment, and its runtime for an scheduled maintenance. Its compability with telemetry helps the company to hace an even more advance way to gather info and decision making. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

The sofware* should be allowed to be a one time purchase, instead of a monthly subscription. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

edit

It's great to hear that eMaint CMMS is providing accurate and graphic feedback to help reduce maintenance costs and time. We appreciate your insights and will continue to work on enhancing the software for our users.

Andres Alejandro D.

estimator

Mid-Market (51-1000 emp.)

9/25/2025

"Review the truth"

3.5/5

What do you like best about eMaint?

In general, it is good for management, although it could improve quite a bit. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

The times I've used it, it has failed me a lot. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

edit

Thank you for sharing your experience. We understand the importance of reliability and are committed to making improvements. We would like to learn more about the issues you've encountered to better assist you.

Philip A.

Performance Engineer

Mid-Market (51-1000 emp.)

11/20/2024

"Robust, flexible, and affordable platform"

5/5

What do you like best about eMaint?

- Flexibility that if you know the program well enough it can be configured to suit your needs.

- Customer service is outstanding, they answer questions quickly and are helpful in configuring the system to your needs.

- Custom reporting function is easy to use and configurable to any form in the system. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

- Reporting function output format is limited

- X4 needs some format upgrades, but seems to be addressed in X5.

- The forms need logic ability so when one item is selected, designed fields show up. This allows the admin to guide the users in the system. Review collected by and hosted on G2.com.

Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS

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It's great to hear that eMaint CMMS has allowed all 37 of your facilities to use the same platform, providing a high-level view of facility performance and seamless employee management. We're committed to continuously improving our system to meet your needs.

Nolan B.

Maintenance supervisor

Mid-Market (51-1000 emp.)

3/19/2025

"Green River Distillery"

5/5

What do you like best about eMaint?

It has helped the planning and scheduling to get more jobs done as well as tracking the jobs to see what we have a repeat work orders. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

Trying to figure out how to get the system to work with our ordering Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

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Thank you for your review. We’re glad to hear that eMaint is helping improve planning and scheduling, allowing your team to complete more work and better identify repeat work orders. It’s also great to know that increased visibility into maintenance activity has helped you stay on top of what’s happening day to day. We appreciate your feedback around integrating the system with your ordering process, as this is an important area for many teams and helps guide ongoing improvements and best practices. Thank you for sharing your experience.