--- title: eMaint Reviews meta_title: 'eMaint Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 301 reviews by the users' company size, role or industry to find out how eMaint works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 301 scale: '5' date_modified: '2026-10-22' parent_category: name: Asset Management url: https://www.g2.com/categories/asset-management ---

eMaint Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of eMaint, finding it intuitive and simple to navigate across multiple plants. (18 mentions)
Users value the customizability of eMaint, enabling tailored workflows and enhanced insights into maintenance operations. (17 mentions)
Users value the customization options in eMaint, which enhance insights and streamline maintenance and production processes. (17 mentions)
Users value the efficient data management of eMaint, enabling easy access and centralized storage for all information. (15 mentions)
Users value the centralized work order management in eMaint, enhancing functionality, visibility, and resource allocation. (15 mentions)
Users express concerns about feature limitations in eMaint, desiring more comprehensive options for enhanced capabilities. (11 mentions)
Users highlight the limited features of eMaint, particularly with form development and configurable fields. (10 mentions)
Users find the complexity of eMaint challenging, especially during implementation and while building reports. (8 mentions)
Users note missing features in eMaint, with limitations in form development and configuration options affecting usability. (8 mentions)
Users find poor reporting capabilities in eMaint, as output formats are limited and lack necessary upgrades. (8 mentions)

5 Pros or Advantages of eMaint

5 Cons or Disadvantages of eMaint

eMaint Reviews (301)

Reviews

eMaint Reviews (301)

4.5
301 reviews
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Brinson R.
BR
Brinson R.
Maintenance Manager
Enterprise (> 1000 emp.)
"Streamlines Maintenance with Mobile Efficiency"
4/5
What do you like best about eMaint?

I use eMaint CMMS to streamline our maintenance processes. I really like the mobile feature, as it allows our technicians to create and receive work orders in the field, saving time since they don't have to go back to a computer to manage them. The feature that lets us put manuals and other asset-related information in an easy-to-access spot is also great. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

For me being a new user, I wish it was a little more intuitive. Ease of use, tutorial videos attached to the different features within the site would be very helpful. Review collected by and hosted on G2.com.

Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS

Thank you so much for sharing your experience — we truly appreciate it. It’s great to hear how much value the mobile capabilities bring to your team, especially with technicians creating and receiving work orders directly in the field. We’re also glad the ability to store manuals and asset details in one easy‑to‑access location has been helpful.

We appreciate your candid feedback as a new user, especially around ease of use. Your suggestion about adding tutorial videos within each feature is incredibly helpful and gives us clear direction on how we can improve the learning experience. Thank you again for taking the time to share your thoughts. We’re grateful to support your maintenance processes and excited to help your team continue getting the most out of eMaint!

Shirley  A.
SA
Shirley A.
Fleet Administrator
Small-Business (50 or fewer emp.)
"Super Versatile and Reliable"
5/5
What do you like best about eMaint?

I genuinely enjoy how reliable and effortless eMaint is. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

No disliked that I have discovered. System is so easy to use and fool proof. Review collected by and hosted on G2.com.

Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS

We're glad to hear that eMaint CMMS is meeting your needs with its versatile design and reliability. Thank you for sharing your positive experience!

Derek B.
DB
Derek B.
Supervisor Machine Maintenance
Mid-Market (51-1000 emp.)
"X5 EMaint - Everything at Our Fingertips—Convenient and Reliable"
5/5
What do you like best about eMaint?

It’s convenient to have everything at our fingertips whenever we need it. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

I have no complaints. The projects tab could show the cost of all work orders within a certain project. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

Thank you for your review! We're glad to hear eMaint gives your team easy access to the information you need and helps employees stay organized with their daily schedules. We appreciate you taking the time to share your experience and are happy eMaint has been a reliable tool for your maintenance operations.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Great Real-Time Notifications, but Mobile Browser and Pro Access Need Work"
3.5/5
What do you like best about eMaint?

The email notification system and real time notifications Review collected by and hosted on G2.com.

What do you dislike about eMaint?

I dislike the inability to use mobile on browsers and pro accounts on mobile devices. Sometimes, there are issues with allowing the mobile account users to complete PMs, ultimately requiring pro account users to update work order status to "complete" and then close it out entirely. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

Thanks for sharing — great to hear the real-time notifications have been valuable for your team.

Appreciate the context around mobile usage and PM completion workflows as well — that’s helpful perspective from the field.

Glad the ability to attach documents to work orders is helping your team stay aligned and reduce ambiguity.

Bishwajit R.
BR
Bishwajit R.
Director Plant Services
Mid-Market (51-1000 emp.)
"Efficient Work Order Management with Room for UX Improvement"
4/5
What do you like best about eMaint?

I like the reports, history, and the ability to capture costs in eMaint CMMS. The mobile capability is also a highlight for me as it adds flexibility. I use the PM tracking feature through the dashboard, which I find valuable. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

I find eMaint CMMS's appearance isn't very user-friendly and think a simplified iOS app would help. Also, the initial setup took a bit longer than expected. Review collected by and hosted on G2.com.

Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS

Thank you so much for sharing your experience — we truly appreciate it. It’s great to hear that the reporting, cost‑tracking, history, and mobile capabilities have been valuable for your workflow, and that the PM tracking dashboard helps you stay on top of preventive maintenance.

We also appreciate your honest feedback about the user interface and the need for a more streamlined iOS experience. Insights like yours help us understand where the user experience can improve. Thank you as well for noting that the initial setup took longer than expected — we know how important a smooth start is. We’re grateful you took the time to share your thoughts and glad eMaint is supporting your work order and PM management needs!

will w.
WW
will w.
Engineering Operations Manager
Mid-Market (51-1000 emp.)
"Easy to Use, Great Support System"
4/5
What do you like best about eMaint?

It’s easy to use and backed by a strong support system. The system isn’t perfect, but it has been great so far. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

I’ve found that searching for certain assets can be a bit difficult at times, and it isn’t always as straightforward as I’d expect. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

Thank you for your feedback—we’re glad to hear eMaint has been easy to use and that our support team has been helpful. It’s great to see you getting value from asset tracking, inventory management, and production metrics.

We also appreciate your note on asset search—finding information quickly is important, and it’s helpful to hear where that experience could feel more intuitive.

Thanks again for sharing your experience—we’re glad eMaint has been working well for you overall.

BK
Barry K.
EHS/Maintenance Manager
Mid-Market (51-1000 emp.)
"Well-Organized and Easy to Navigate for Everyone"
5/5
What do you like best about eMaint?

Well organized and easy for all users to navigate Review collected by and hosted on G2.com.

What do you dislike about eMaint?

You really need to save your data as you go. If you don’t save and you log off (or get logged out), you’ll lose everything you’ve entered. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

Thank you for your review and for sharing your experience with eMaint. We're glad to hear that you find the platform easy to navigate and that it's helping your team with work order scheduling and KPI reporting. We appreciate your feedback and are grateful to have your team as part of the eMaint community.

Adam Z.
AZ
Adam Z.
Process Engineer
Mid-Market (51-1000 emp.)
"Highly Customizable, Easy Setup"
5/5
What do you like best about eMaint?

I like that eMaint CMMS is very customizable yet easy to use. It provides powerful tools to track inventory, which helps us reduce the amount of money we spend on spare parts and reduce lead time on repairs. The initial setup was pretty straightforward, and the support from the implementation team was quite good. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

Manually entering all of the required tasks and scheduled maintenance descriptions, and instructions has been very time-consuming. But now we just got added to the beta of the AI assistant, which will help speed that up. Review collected by and hosted on G2.com.

Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS

Thank you so much for sharing your experience — we truly appreciate it. It’s great to hear that eMaint’s customization and ease of use have helped you track inventory more effectively and reduce both spare‑parts spend and repair lead times. We’re also glad the initial setup went smoothly and that our implementation team was able to support you well. Thank you for your honesty about the time required to manually enter tasks and maintenance details. We know that can be a big lift, and we’re excited that you’ve been added to the AI assistant beta — we hope it makes that process much faster for your team. We’re grateful you took the time to leave this feedback and glad eMaint is bringing strong value to your operations!

JV
Jose Ruben V.
Corporate Maintenance Reliability Manager
Small-Business (50 or fewer emp.)
"Highly Customizable and Helpful Team for X5 Transitions"
5/5
What do you like best about eMaint?

Have been able to customize it enough to match the requirements bay state needs. The eMaint team has also been helpful in acknowledging our time frame for X5 transitions Review collected by and hosted on G2.com.

What do you dislike about eMaint?

When an update kicks in, I constantly have to go back and reconfigure some stuff. Currently, my cycle count module has been broken for a month almost. Customer support has not being able to provide a solution. Review collected by and hosted on G2.com.

Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS

Thank you for taking the time to share such a thoughtful review. We’re really glad to hear that eMaint’s flexibility has helped you tailor the system to Bay State’s needs, and that our team has been able to support your X5 transition timeline. We truly appreciate your partnership.

I’m also sorry to hear about the challenges with reconfigurations after updates and the ongoing issue with your cycle count module. That’s certainly not the experience we want for you. I’ve flagged your feedback to our support and product teams so we can take a closer look and work toward a resolution as quickly as possible. We’re excited to see how you’re using eMaint for spare parts tracking, inventory management, and asset insights — and we look forward to supporting your reliability initiatives as you continue to expand. Thanks again for your candid feedback and for being part of the eMaint community. If there's anything more we can do, we’re here to help.

Verified User in Food Production
UF
Verified User in Food Production
Mid-Market (51-1000 emp.)
"Easy-to-Understand UI, but Some Room to Improve"
3.5/5
What do you like best about eMaint?

User Interface and easy to understand the software. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

I don't like the calendar. I would like to have an option to customize my calendar so it shows continental shifts. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

We're glad to hear that you find our user interface easy to understand. We appreciate your feedback about the calendar customization option. Our support team is here to help with any questions you may have.