eMaint Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of eMaint, finding it intuitive and simple to navigate across multiple plants. (18 mentions)

Users value the customizability of eMaint, enabling tailored workflows and enhanced insights into maintenance operations. (17 mentions)

Users value the customization options in eMaint, which enhance insights and streamline maintenance and production processes. (17 mentions)

Users value the efficient data management of eMaint, enabling easy access and centralized storage for all information. (15 mentions)

Users value the centralized work order management in eMaint, enhancing functionality, visibility, and resource allocation. (15 mentions)

Users express concerns about feature limitations in eMaint, desiring more comprehensive options for enhanced capabilities. (11 mentions)

Users highlight the limited features of eMaint, particularly with form development and configurable fields. (10 mentions)

Users find the complexity of eMaint challenging, especially during implementation and while building reports. (8 mentions)

Users note missing features in eMaint, with limitations in form development and configuration options affecting usability. (8 mentions)

Users find poor reporting capabilities in eMaint, as output formats are limited and lack necessary upgrades. (8 mentions)

5 Pros or Advantages of eMaint

1. Ease of Use

Users value the ease of use of eMaint, finding it intuitive and simple to navigate across multiple plants.

See 18 mentions

See Related User Reviews

Lisa T.

Mid-Market (51-1000 emp.)

5.0/5

"eMaint has been a great system to use. X5 is very user friendly and the support teams are amazing!"

What do you like about eMaint?

eMaint helps us keep track of the PMs and Spare parts over 17 plants. It is great having a system that I can go into and see all of the plants and ho

Adrian L.

Mid-Market (51-1000 emp.)

4.0/5

"Balancing Strengths and Opportunities in eMaint X5"

What do you like about eMaint?

eMaint has a strong foundation of essential skills, particularly its calendar-based preventive maintenance practices. When it's working, it is a great

2. Customizability

Users value the customizability of eMaint, enabling tailored workflows and enhanced insights into maintenance operations.

See 17 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Customizable and efficient, but upgrade implementation and reporting needs improvement"

What do you like about eMaint?

eMaintenance offers a highly customizable and meticulous work order system that allows our techs to efficiently complete their work. I am able to opti

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Fluke Team's Exemplary Role in Nurturing User Experience"

What do you like about eMaint?

The ability to configure the system to suit our needs. We have developed a number of initiatives within the system, with input from the Fluke team, th

3. Customization

Users value the customization options in eMaint, which enhance insights and streamline maintenance and production processes.

See 17 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Customizable and efficient, but upgrade implementation and reporting needs improvement"

What do you like about eMaint?

eMaintenance offers a highly customizable and meticulous work order system that allows our techs to efficiently complete their work. I am able to opti

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Fluke Team's Exemplary Role in Nurturing User Experience"

What do you like about eMaint?

The ability to configure the system to suit our needs. We have developed a number of initiatives within the system, with input from the Fluke team, th

4. Data Management

Users value the efficient data management of eMaint, enabling easy access and centralized storage for all information.

See 15 mentions

See Related User Reviews

Aron Ingi G.

Mid-Market (51-1000 emp.)

5.0/5

"Great solution for maintenance management"

What do you like about eMaint?

Centralizes asset management, work order management, resource allocation and many more in the same place. Along with a very great mobile app.

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Great experience"

What do you like about eMaint?

It helps to improve the global view for machinery and equipment, and its runtime for an scheduled maintenance. Its compability with telemetry helps th

5. Work Orders

Users value the centralized work order management in eMaint, enhancing functionality, visibility, and resource allocation.

See 15 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Customizable and efficient, but upgrade implementation and reporting needs improvement"

What do you like about eMaint?

eMaintenance offers a highly customizable and meticulous work order system that allows our techs to efficiently complete their work. I am able to opti

Aron Ingi G.

Mid-Market (51-1000 emp.)

5.0/5

"Great solution for maintenance management"

What do you like about eMaint?

Centralizes asset management, work order management, resource allocation and many more in the same place. Along with a very great mobile app.

5 Cons or Disadvantages of eMaint

1. Feature Limitations

Users express concerns about feature limitations in eMaint, desiring more comprehensive options for enhanced capabilities.

See 11 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Fluke Team's Exemplary Role in Nurturing User Experience"

What do you dislike about eMaint?

One of the main weaknesses in the iPad interface for X4, it requires separate development of forms and has limited layout functionality. The second we

Nikki S.

Enterprise (> 1000 emp.)

4.5/5

"X5 and the great things it can do for your team"

What do you dislike about eMaint?

there are some features that we had in X4 that we don't have in X5 but from what I understand they are working on that

2. Limited Features

Users highlight the limited features of eMaint, particularly with form development and configurable fields.

See 10 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"My eMaint comparison after 3 yrs using it."

What do you dislike about eMaint?

the scale, it did more that we would ever need. we could not get a lot of customization. Everytime they made updates they would put them in a new vers

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Fluke Team's Exemplary Role in Nurturing User Experience"

What do you dislike about eMaint?

One of the main weaknesses in the iPad interface for X4, it requires separate development of forms and has limited layout functionality. The second we

3. Complexity

Users find the complexity of eMaint challenging, especially during implementation and while building reports.

See 8 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Customizable and efficient, but upgrade implementation and reporting needs improvement"

What do you dislike about eMaint?

The worst part about eMaint was the implementation phase of upgrading to X5. Outside of the software upgrade, building Reports is not intuitive to the

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Fluke Team's Exemplary Role in Nurturing User Experience"

What do you dislike about eMaint?

One of the main weaknesses in the iPad interface for X4, it requires separate development of forms and has limited layout functionality. The second we

4. Missing Features

Users note missing features in eMaint, with limitations in form development and configuration options affecting usability.

See 8 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"My eMaint comparison after 3 yrs using it."

What do you dislike about eMaint?

the scale, it did more that we would ever need. we could not get a lot of customization. Everytime they made updates they would put them in a new vers

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Fluke Team's Exemplary Role in Nurturing User Experience"

What do you dislike about eMaint?

One of the main weaknesses in the iPad interface for X4, it requires separate development of forms and has limited layout functionality. The second we

5. Poor Reporting

Users find poor reporting capabilities in eMaint, as output formats are limited and lack necessary upgrades.

See 8 mentions

See Related User Reviews

Lisa T.

Mid-Market (51-1000 emp.)

5.0/5

"eMaint has been a great system to use. X5 is very user friendly and the support teams are amazing!"

What do you dislike about eMaint?

The reporting for someone who doesn't understand how to do them can be very difficult, but support always helps me with these.

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Customizable and efficient, but upgrade implementation and reporting needs improvement"

What do you dislike about eMaint?

The worst part about eMaint was the implementation phase of upgrading to X5. Outside of the software upgrade, building Reports is not intuitive to the

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Lisa T.

Field Service Engineer

Mid-Market (51-1000 emp.)

3/20/2025

"eMaint has been a great system to use. X5 is very user friendly and the support teams are amazing!"

5/5

What do you like best about eMaint?

eMaint helps us keep track of the PMs and Spare parts over 17 plants. It is great having a system that I can go into and see all of the plants and how they are always doing. The X5 system and the mobile app are both very user friendly. Customer Support and my CSM are both amazing and always willing to help. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

The reporting for someone who doesn't understand how to do them can be very difficult, but support always helps me with these. Review collected by and hosted on G2.com.

Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS

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Thank you so much for sharing your experience — we truly appreciate it. It’s wonderful to hear how helpful eMaint has been in tracking PMs and spare parts across all 17 plants, and that X5 and the mobile app have been easy for your teams to use. Your kind words about Customer Support and your CSM mean a lot — we’re glad they’ve been there whenever you’ve needed them. We also appreciate your honesty about reporting being challenging at first. It’s great to know support has been able to guide you through it and help you get what you need. Thank you again for taking the time to leave this feedback. We’re grateful that eMaint is helping you monitor plant performance, stay on top of PMs, and ensure critical parts are available where they’re needed most!

Bryan D.

Facility Maintenance Tech III

Small-Business (50 or fewer emp.)

8/6/2026

"Effortless Maintenance Tracking and Job Prioritization"

5/5

What do you like best about eMaint?

I like that eMaint helps us keep track of all our preventative maintenance and organizes and prioritizes jobs. It's really helpful that you can filter through jobs to narrow down on what you would like to get done for the day and see what's in the history to reference old work orders. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

I think it would be good to have a sharable note page for administrators to quickly note a fix or suggestion, update work orders, or add new ones directly on the platform. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

edit

We're glad to hear the platform is helping your team stay on top of preventive maintenance, organize work, and prioritize jobs effectively. It's also great to know that features like filtering and work order history have been valuable to your daily operations.

We appreciate your feedback regarding administrator collaboration and note-sharing capabilities. Thank you for taking the time to share your insights and for being a valued eMaint user.

Verified User in Packaging and Containers

Mid-Market (51-1000 emp.)

2/11/2020

"One of the best CMMS on market"

4.5/5

What do you like best about eMaint?

The Tier 1 technical support is excellent.

The support staff are easy to reach, responsive, and professional. They provide prompt and effective solutions for simple issues and service requests. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

The lack of an asset tree view and asset selection from the tree, a feature commonly found in other maintenance applications, has been a significant limitation.

This is a feature we have requested and is one of the reasons we have not yet migrated to X5. Review collected by and hosted on G2.com.

Joel N.

Operational Systems & Technology Lead

Mid-Market (51-1000 emp.)

9/3/2026

"Highly Customizable Integrations That Fit Any Workflow"

4.5/5

What do you like best about eMaint?

The customizability - seems like we have the ability to create any integration we'd need Review collected by and hosted on G2.com.

What do you dislike about eMaint?

Haven't used it much yet. The site differentiators are a little clunky ux wise Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

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We're glad to hear that you find eMaint's customizability to be a valuable feature. We understand the importance of seamless integrations and are committed to providing a user-friendly experience.

Daniel S.

Supervisor Maintenance

Mid-Market (51-1000 emp.)

9/8/2026

"Very Easy to Navigate and Work With"

5/5

What do you like best about eMaint?

It is very easy to navigate and to work with Review collected by and hosted on G2.com.

What do you dislike about eMaint?

I haven’t found anything negative yet, so I’m happy Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

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We're delighted to hear that you find eMaint easy to navigate and work with. It's especially rewarding to know the system is helping your team more efficiently assign preventive maintenance tasks and track work orders. We appreciate your feedback and are glad your experience has been a positive one so far. Thanks for being part of the eMaint community!

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

8/26/2026

"Tracks Everything and Streamlines Maintenance Management"

5/5

What do you like best about eMaint?

It tracks everything. Inventory, assets, Techs, PMs, Costs. Once it's installed and everyone gets trained it makes life great. It beats the paper tickets and confusion we employed previously. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

I'm not a big fan of the PM projection in X4. It's muddled and hard to read. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

edit

It's great to hear that eMaint has helped in reducing damage and costs, ultimately leading to improved safety for everyone. We appreciate all of your input!

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

8/28/2026

"Work Orders and PMs That Just Work—With Outstanding Support"

4.5/5

What do you like best about eMaint?

We use mostly for PMs and work orders. Both features work great for us. I like the support the best Review collected by and hosted on G2.com.

What do you dislike about eMaint?

Linking outside files is not the best. The user interface took a little bit to get familiar with Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

edit

We're glad to hear that our PMs and work order features are working great for you. We appreciate your feedback about linking outside files and the user interface. We're also happy to hear that our support team, including Cori and Natalie, has been helpful to you. Thank you for choosing eMaint!

Verified User in Pharmaceuticals

Mid-Market (51-1000 emp.)

6/30/2026

"eMaint Review: Efficient Work Management with Opportunities to Simplify"

4/5

What do you like best about eMaint?

I like that I can manage all aspects of EMANT without much hassle. If an issue comes up, I can reach out to Natalie, and we quickly connect on a meeting to resolve it. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

The pop-up screen remains open on the screen when I select items from the menu icons. The number of user role options under “Accessible Tables & Actions” is excessive and should be simplified for better usability. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

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Thank you for sharing your experience with eMaint. We're pleased to hear the platform is helping streamline your work management, and we appreciate your feedback on usability improvements. We value your partnership and look forward to supporting your success.

Christopher H.

Fleet Manager

Mid-Market (51-1000 emp.)

7/1/2026

"Great Value for the Price, but Setup Takes Time"

3.5/5

What do you like best about eMaint?

Its provides the best inforamtion for the cost of the product. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

There is a lot of time required to get the system running how you want it to work. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

edit

We're glad to hear that you find our user interface easy to understand. We appreciate your feedback about the calendar customization option. Our support team is here to help with any questions you may have.

Matt S.

Fleet & Facility Analyst

Enterprise (> 1000 emp.)

3/11/2026

"Highly Configurable to Fit Our Needs"

5/5

What do you like best about eMaint?

I appreciate that there is seemingly unlimited opportunity to configure for our specific needs. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

With the heavily configured accounts and legacy accounts we feel the pinch of fewer people who have the ability to work on our account. This is a great thing for the people who have moved up in emaint but it does provide some concern that we will have fewer support opportunities as the fluke move more support staff to x5 Review collected by and hosted on G2.com.

Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS

edit

Thank you for taking the time to share your experience with eMaint! We’re really glad to hear that the flexibility and depth of configuration options are helping you tailor the system precisely to your operational needs. That level of customization is something we’re proud to offer, and it’s great to know it’s making a meaningful impact for your team. We also appreciate your honest feedback about support availability for heavily configured and legacy accounts. As our teams continue moving more customers to X5, we understand how important it is to maintain strong support coverage for every environment. Please know that your concerns are heard — and that we’re continuing to invest in expertise across both platforms to ensure you get the assistance you need, when you need it. It’s wonderful to hear that eMaint serves as the hub for your operations team and is helping drive the business forward with better insights into fleet and facility processes. We’re grateful to be part of your journey. Thanks again for sharing your perspective and for being part of the eMaint community. If there’s anything more we can do to support you, we’re always here to help.