ELMO Software Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find ELMO Software to be easy to learn and navigate, making HR processes more accessible for everyone. (7 mentions)

Users appreciate the helpful customer support from ELMO, enhancing their initial experience and encouraging engagement. (7 mentions)

Users love the customization ability of ELMO Software, allowing easy tailoring to fit unique business needs. (6 mentions)

Users commend ELMO Software for its excellent customer support, providing prompt assistance and engaging training resources. (5 mentions)

Users appreciate the high customizability of ELMO Software, allowing tailored learning experiences for diverse organizational needs. (5 mentions)

Users find the limited customization frustrating, especially in recruitment processes and manual system updates. (6 mentions)

Users experience a steep learning curve with ELMO, citing long training sessions and initial data upload frustrations. (5 mentions)

Users experience module synchronization issues and find the Course Builder clunky, hindering efficient use of ELMO Software. (5 mentions)

Users feel ELMO Software has limited features, particularly in user role management and mobile functionality. (4 mentions)

Users criticize ELMO Software for its non-user-friendly interface that complicates training and data management processes. (4 mentions)

5 Pros or Advantages of ELMO Software

1. Ease of Use

Users find ELMO Software to be easy to learn and navigate, making HR processes more accessible for everyone.

See 7 mentions

See Related User Reviews

Tom G.

Mid-Market (51-1000 emp.)

4.0/5

"New User Feedback"

What do you like about ELMO Software?

We're very new to ELMO still so I'm only commenting on our initial (admin) user experience A highlight has been the Client engagement from our ELMO r

Azzaya M.

Mid-Market (51-1000 emp.)

4.0/5

"Enjoy using ELMO"

What do you like about ELMO Software?

I found the workflow useful. We are able to set steps and tasks for our new staff members who follow the steps simply and complete the required tasks/

2. Helpful

Users appreciate the helpful customer support from ELMO, enhancing their initial experience and encouraging engagement.

See 7 mentions

See Related User Reviews

Tom G.

Mid-Market (51-1000 emp.)

4.0/5

"New User Feedback"

What do you like about ELMO Software?

We're very new to ELMO still so I'm only commenting on our initial (admin) user experience A highlight has been the Client engagement from our ELMO r

Azzaya M.

Mid-Market (51-1000 emp.)

4.0/5

"Enjoy using ELMO"

What do you like about ELMO Software?

I found the workflow useful. We are able to set steps and tasks for our new staff members who follow the steps simply and complete the required tasks/

3. Customization Ability

Users love the customization ability of ELMO Software, allowing easy tailoring to fit unique business needs.

See 6 mentions

See Related User Reviews

Tom G.

Mid-Market (51-1000 emp.)

4.0/5

"New User Feedback"

What do you like about ELMO Software?

We're very new to ELMO still so I'm only commenting on our initial (admin) user experience A highlight has been the Client engagement from our ELMO r

Azzaya M.

Mid-Market (51-1000 emp.)

4.0/5

"Enjoy using ELMO"

What do you like about ELMO Software?

I found the workflow useful. We are able to set steps and tasks for our new staff members who follow the steps simply and complete the required tasks/

4. Customer Support

Users commend ELMO Software for its excellent customer support, providing prompt assistance and engaging training resources.

See 5 mentions

See Related User Reviews

Tom G.

Mid-Market (51-1000 emp.)

4.0/5

"New User Feedback"

What do you like about ELMO Software?

We're very new to ELMO still so I'm only commenting on our initial (admin) user experience A highlight has been the Client engagement from our ELMO r

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"ELMO REVIEW AUGUST 2025"

What do you like about ELMO Software?

1) ad-hoc exclusive service agreement (i.e. cost per user per module per year with the special discount for the non-for-profit organisations) - financ

5. Customizability

Users appreciate the high customizability of ELMO Software, allowing tailored learning experiences for diverse organizational needs.

See 5 mentions

See Related User Reviews

Tom G.

Mid-Market (51-1000 emp.)

4.0/5

"New User Feedback"

What do you like about ELMO Software?

We're very new to ELMO still so I'm only commenting on our initial (admin) user experience A highlight has been the Client engagement from our ELMO r

Troy D.

Mid-Market (51-1000 emp.)

3.5/5

"Great platform all round with some small improvements required, company is open to feedback"

What do you like about ELMO Software?

Elmo is highly customisable and adaptable. There are a number of features that are useful and the team are looking for feedback to continuously improv

5 Cons or Disadvantages of ELMO Software

1. Limited Customization

Users find the limited customization frustrating, especially in recruitment processes and manual system updates.

See 6 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"ELMO REVIEW AUGUST 2025"

What do you dislike about ELMO Software?

Different Modules are not synchronised between common interfaces; no smartphone apps; Learning Course catalogue is still expected to be updated manual

Paul E.

Mid-Market (51-1000 emp.)

5.0/5

"ELMO Software a great solution for the full employee life cycle in medium sized enterprises."

What do you dislike about ELMO Software?

At present the system architecture is based around the user and not roles which e.g., can become cumbersome using the organisation chart feature becau

2. Learning Curve

Users experience a steep learning curve with ELMO, citing long training sessions and initial data upload frustrations.

See 5 mentions

See Related User Reviews

Tom G.

Mid-Market (51-1000 emp.)

4.0/5

"New User Feedback"

What do you dislike about ELMO Software?

We're very new to ELMO still so I'm only commenting on our initial (admin) user experience I found our initial experience somewhat disheartening and

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"ELMO REVIEW AUGUST 2025"

What do you dislike about ELMO Software?

Different Modules are not synchronised between common interfaces; no smartphone apps; Learning Course catalogue is still expected to be updated manual

3. Module Issues

Users experience module synchronization issues and find the Course Builder clunky, hindering efficient use of ELMO Software.

See 5 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"ELMO REVIEW AUGUST 2025"

What do you dislike about ELMO Software?

Different Modules are not synchronised between common interfaces; no smartphone apps; Learning Course catalogue is still expected to be updated manual

Leighanne F.

Mid-Market (51-1000 emp.)

4.5/5

"ELMO has been a great tool for our community health centre with 300+ staff."

What do you dislike about ELMO Software?

Recruitment module needs more attention.

4. Limited Features

Users feel ELMO Software has limited features, particularly in user role management and mobile functionality.

See 4 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"ELMO REVIEW AUGUST 2025"

What do you dislike about ELMO Software?

Different Modules are not synchronised between common interfaces; no smartphone apps; Learning Course catalogue is still expected to be updated manual

Paul E.

Mid-Market (51-1000 emp.)

5.0/5

"ELMO Software a great solution for the full employee life cycle in medium sized enterprises."

What do you dislike about ELMO Software?

At present the system architecture is based around the user and not roles which e.g., can become cumbersome using the organisation chart feature becau

5. Not User-Friendly

Users criticize ELMO Software for its non-user-friendly interface that complicates training and data management processes.

See 4 mentions

See Related User Reviews

Tom G.

Mid-Market (51-1000 emp.)

4.0/5

"New User Feedback"

What do you dislike about ELMO Software?

We're very new to ELMO still so I'm only commenting on our initial (admin) user experience I found our initial experience somewhat disheartening and

Troy D.

Mid-Market (51-1000 emp.)

3.5/5

"Great platform all round with some small improvements required, company is open to feedback"

What do you dislike about ELMO Software?

It can take a while to master the platform and can be difficult if you inherit someone else's setup or configurations.

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Michelle S.

Project & Service Coordinator

Mid-Market (51-1000 emp.)

12/13/2021

"Employee Review of ELMO"

5/5

What do you like best about ELMO Software?

As a mandatory software we have to use for training, development, and performance reviews, I find this software stylish and easy to navigate and use compared to other systems I've had to use with other employers; this one is the best I've experienced. Review collected by and hosted on G2.com.

What do you dislike about ELMO Software?

The only issue I've had is that Flash isn't supported anymore so one of our videos won't load, this isn't an issue with ELMO, though. I have no other improvement recommendations. Review collected by and hosted on G2.com.

Response from Sabarinah Hasten of ELMO Software

edit

Thank you for the review, Michelle. It's great to hear that you find ELMO's cloud-based solutions easy to use. Kind regards, ELMO

Verified User in Computer Software

Mid-Market (51-1000 emp.)

Originally submitted 3/23/2022

"ELMO Software Review"

4/5

What do you like best about ELMO Software?

easiness of the application and calendar usability, and very easy to manage our leaves there and we can see our entire team members. This is an awesome HR management system Review collected by and hosted on G2.com.

What do you dislike about ELMO Software?

nothing much dislike but need to be improve in UI side Review collected by and hosted on G2.com.

Response from Sabarinah Hasten of ELMO Software

edit

Thanks so much for your review. We really appreciate the time you’ve taken to provide feedback. Kind regards, ELMO Team

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

3/28/2022

"Just awesome"

5/5

What do you like best about ELMO Software?

The UI is awesome. It's easy to find things Review collected by and hosted on G2.com.

What do you dislike about ELMO Software?

It is better if you can develop a proper mobile solution as well Review collected by and hosted on G2.com.

Response from Sabarinah Hasten of ELMO Software

edit

Thanks so much for your review. We are glad you like our interface! Kind regards, ELMO

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

11/30/2021

"Easy to use but allow significant time to set up if backdating learning"

3/5

What do you like best about ELMO Software?

Easy to use and logical setup if you use it often. Good webinar sessions and pre-recorded webinars for learning as you go. Setting up new starters for performance reviews and learnings is easy once the workflow is assigned. Review collected by and hosted on G2.com.

What do you dislike about ELMO Software?

Reporting is limited unless you do Custom reports. We then have to download it into a CSV file and "tidy up" to present the information. Not easy enough for Managers who don't use computers often. Review collected by and hosted on G2.com.

Recommendations to others considering ELMO Software:

If you need reporting hours on training or have large quantities of training that needs manual input of information, this might not be the program for you. However, the more customers that request this functionality there may be reason to upgrade the system. Review collected by and hosted on G2.com.

What problems is ELMO Software solving and how is that benefiting you?

I was trying to solve reporting on hours of training but not quite there yet. Review collected by and hosted on G2.com.

Response from Sabarinah Hasten of ELMO Software

edit

We really appreciate the time you’ve taken to write a review and thank you for your invaluable feedback about reporting functionality. I’ve passed this on to our Product Development team. Best wishes, ELMO Team

Hesham A.

Aid Effectiveness and Coordination Specialist

Mid-Market (51-1000 emp.)

12/11/2021

"Great software to be used"

4.5/5

What do you like best about ELMO Software?

Easy to use menus, speed response for the clicks, friendly colors, good classification for the topics Review collected by and hosted on G2.com.

What do you dislike about ELMO Software?

Reminders on the email are not present, which is extremely important to track the updates Review collected by and hosted on G2.com.

Response from Sabarinah Hasten of ELMO Software

edit

Hi Hesham. Thanks so much for your review. We are happy to hear that you have had a positive experience using ELMO. Your administrator may be able to help you with setting up reminders. Otherwise, please don't hesitate to reach out to us for assistance. Kind regards, ELMO Team

Verified User in Computer Software

Mid-Market (51-1000 emp.)

3/21/2022

"ELMO Software Usage"

4/5

What do you like best about ELMO Software?

1. Leave request,

2. Leave calendar

3. Performance Review collected by and hosted on G2.com.

What do you dislike about ELMO Software?

Too many things to fill, other than that nothing Review collected by and hosted on G2.com.

Response from Sabarinah Hasten of ELMO Software

edit

Thanks so much for taking the time to leave us a review! Best wishes, ELMO Team

Verified User in Higher Education

Enterprise (> 1000 emp.)

3/29/2022

"Great and very user friendly software"

4/5

What do you like best about ELMO Software?

Very simple to use performance management for staff. Ongoing learning is important and this is managed so easily Review collected by and hosted on G2.com.

What do you dislike about ELMO Software?

There aren't any downsides that I have encountered Review collected by and hosted on G2.com.

Response from Sabarinah Hasten of ELMO Software

edit

Thanks so much for the review! We hope you continue to enjoy ELMO's Performance Management solution. Best wishes, ELMO Software.

Verified User in Higher Education

Enterprise (> 1000 emp.)

12/15/2021

"Great training software"

4.5/5

What do you like best about ELMO Software?

Very easy to use as a user, and easy sign-on process (SSO through organisation). Review collected by and hosted on G2.com.

What do you dislike about ELMO Software?

The user interface could do with a spruce-up to make it slightly more appealing as a user and modern. Review collected by and hosted on G2.com.

Response from Sabarinah Hasten of ELMO Software

edit

Thanks so much for your review! We really appreciate the time you’ve taken to provide feedback. Kind regards, ELMO Team

Verified User in Accounting

Enterprise (> 1000 emp.)

Originally submitted 12/16/2021

"eltime"

5/5

What do you like best about ELMO Software?

payroll easy understanding procedure.. makes it really easy to understand. Review collected by and hosted on G2.com.

What do you dislike about ELMO Software?

nothing.. so feels like this is the best soft ware that i have seen. Review collected by and hosted on G2.com.

Response from Sabarinah Hasten of ELMO Software

edit

Thanks for the review. We're so glad to hear that you find ELMO's Payroll solution easy to use. Best wishes, ELMO

Verified User in Hospitality

Mid-Market (51-1000 emp.)

4/27/2021

"ELMO Implementation"

4/5

Describe the project or task ELMO Software helped with:

We are implementing ELMO for the entire organisation Review collected by and hosted on G2.com.

What do you like best about ELMO Software?

The functionality and its very user friendly Review collected by and hosted on G2.com.

Response from Caity Cividin of ELMO Software

edit

Thank you for sharing your positive feedback about ELMO Software's functionality and user-friendliness. We're glad to hear that it's meeting your organisation's needs!

Kind regards,

The ELMO Software team