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At a Glance
Market Segments
Small-Business (77.4% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
$29.95/ per month
No pricing available
BigCommerce
Star Rating
(563)4.2 out of 5
Market Segments
Small-Business (77.4% of reviews)
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plansElastic Path
Star Rating
(23)4.1 out of 5
Market Segments
Small-Business (50.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Elastic PathSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BigCommerce excels in its Checkout Process with a score of 8.5, making it easier for customers to complete their purchases, while Elastic Path, with a score of 8.1, has room for improvement in this area.
- Reviewers mention that Elastic Path shines in Payment Processing, achieving a high score of 9.2, which indicates a seamless transaction experience, whereas BigCommerce, with a score of 8.7, is slightly behind but still offers reliable payment options.
- G2 users highlight that BigCommerce's Quality of Support is rated at 8.2, providing responsive assistance, while Elastic Path's support is rated higher at 8.7, suggesting a more robust support system for users facing challenges.
- Users on G2 note that Elastic Path offers superior Customization capabilities with a score of 9.0, allowing businesses to tailor their e-commerce experience extensively, compared to BigCommerce's score of 7.8, which may limit some customization options.
- Reviewers say that BigCommerce's Storefront Design Tools are rated at 7.9, providing decent design flexibility, but Elastic Path outperforms with a score of 8.1, indicating a more user-friendly design experience for creating visually appealing storefronts.
- Users report that both platforms have similar scores in Product Search and Filtering at 7.9, but reviewers mention that BigCommerce's features are more intuitive, enhancing the overall user experience when navigating product catalogs.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
Elastic Path
No pricing availableFree Trial
BigCommerce
Free Trial is available
Elastic Path
Free Trial is available
Ratings
Meets Requirements
8.3
476
8.7
15
Ease of Use
8.4
479
7.9
16
Ease of Setup
8.3
298
6.7
7
Ease of Admin
8.4
283
7.6
7
Quality of Support
8.3
458
9.0
16
Has the product been a good partner in doing business?
8.4
280
10.0
6
Product Direction (% positive)
8.0
459
7.8
16
Features by Category
Headless Commerce
7.4
85
Not enough data
7.8
93
Not enough data
7.6
90
Not enough data
7.5
103
Not enough data
7.5
92
Not enough data
Generative AI
7.2
53
Not enough data
7.4
53
Not enough data
Agentic AI - E-Commerce Platforms
5.7
10
Not enough data
6.2
11
Not enough data
5.5
11
Not enough data
5.2
11
Not enough data
5.3
11
Not enough data
5.6
11
Not enough data
Merchandising/Marketing
7.9
384
7.5
10
|
Verified
8.3
387
7.7
11
|
Verified
7.7
369
8.5
11
|
Verified
7.9
371
8.5
12
|
Verified
7.9
349
8.5
10
|
Verified
7.7
349
Feature Not Available
7.9
359
7.6
11
|
Verified
Product Catalog
8.3
382
8.5
10
|
Verified
8.2
375
8.8
10
|
Verified
7.9
378
8.5
10
|
Verified
7.8
264
Feature Not Available
Order Process
8.5
388
8.6
12
|
Verified
8.1
379
8.9
11
|
Verified
8.5
363
8.8
11
|
Verified
8.8
374
8.9
11
|
Verified
8.5
386
8.3
11
|
Verified
8.2
345
8.0
11
|
Verified
8.1
332
8.5
11
|
Verified
7.8
261
7.0
9
|
Verified
Multi-Channel Support
8.0
320
7.9
12
|
Verified
8.0
352
8.3
11
|
Verified
7.9
304
8.3
10
|
Verified
8.0
335
9.5
10
|
Verified
7.7
231
8.2
10
|
Verified
7.9
245
7.8
10
|
Verified
7.6
197
8.5
10
|
Verified
Platform
8.1
295
9.7
11
|
Verified
7.8
359
9.2
11
|
Verified
7.9
332
8.5
10
|
Verified
8.4
356
7.8
10
|
Verified
7.9
353
7.1
11
|
Verified
8.6
361
9.0
10
|
Verified
Feature Not Available
7.7
10
|
Verified
8.6
348
8.2
11
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
8.9
11
|
Verified
8.5
333
8.5
11
|
Verified
8.6
371
9.1
11
|
Verified
Reporting
8.3
32
Not enough data
7.9
32
Not enough data
Omnichannel Features
7.9
30
Not enough data
7.7
27
Not enough data
7.8
30
Not enough data
8.4
29
Not enough data
8.4
31
Not enough data
8.1
32
Not enough data
8.2
27
Not enough data
Categories
Categories
Shared Categories
BigCommerce and Elastic Path are categorized as E-Commerce Platforms
Unique Categories
BigCommerce is categorized as Omnichannel Commerce
Elastic Path has no unique categories
Reviews
Reviewers' Company Size
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Elastic Path
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
19.9%
Apparel & Fashion
6.2%
Marketing and Advertising
5.1%
Information Technology and Services
4.0%
Consumer Goods
3.6%
Other
61.2%
Computer Software
18.8%
Telecommunications
12.5%
Marketing and Advertising
12.5%
Publishing
6.3%
Logistics and Supply Chain
6.3%
Other
43.8%
Alternatives
Discussions
What software does BigCommerce integrate with?
2 Comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus.
They seem...Read more
Elastic Path has no discussions with answers
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