---
title: eGain Mail Reviews
meta_title: 'eGain Mail Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 13 reviews by the users' company size, role or industry to
  find out how eGain Mail works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 13
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# eGain Mail Reviews
**Vendor:** eGain  
**Category:** [Email Management Software](https://www.g2.com/categories/email-management)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 13
## About eGain Mail
eGain Mail, the leading email management solution, helps companies manage large volumes of customer emails and webforms responsively and effectively. With eGain Mail, you differentiate your company from competitors by responding to inbound inquiries promptly and professionally every time.





## eGain Mail Discussions
  - [Where is your main webpage?](https://www.g2.com/discussions/where-is-your-main-webpage) - 1 comment, 1 upvote

- [View eGain Mail pricing details and edition comparison](https://www.g2.com/products/egain-mail/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-06+03%3A03%3A52+-0500&secure%5Bsession_id%5D=56f9f814-50f3-4198-b20d-d7032b7c8a35&secure%5Btoken%5D=ec011e2c143dadebbdc7001c36c20de2329359a5e8bb771077d8a39b5a0b70e0&format=llm_user)

## eGain Mail Features
****
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Sorting & Filtering**
- Attachment Search
- Tags
- AI Sorting
- Predefined Rules

**Integrations**
- Microsoft Outlook Integration
- Gmail Integration
- Apple Calendar Integration
- Social Media Integration
- Third-Party Integrations

**Time Management**
- Unified Inbox
- Email Automation
- Snooze

**Generative AI**
- AI Text Generation
- AI Text-to-Speech
- AI Text Summarization
- Generative AI

**Agentic AI - Email Management**
- Autonomous Task Execution
- Cross-system Integration

****
- Whitelisting/Blacklisting
- Customizable Fields
- Signature Management
- Shared Inboxes
- Email Distribution
- Prioritization
- Customizable Forms
- AI Copilot
- Mobile App
- Routing
- Activity Dashboard
- Collaboration Tools
- Inbox Management
- Queue Management
- Drag & Drop
- Contact Management
- Email Marketing
- Data Recovery
- Archiving & Retention
- Real-Time Monitoring
- Autoresponders
- Multiple User Accounts
- API
- Real-Time Analytics
- Customer Segmentation
- Search/Filter
- Support Ticket Management
- Canned Responses
- Workflow Management
- Reporting/Analytics
- Chat/Messaging
- Response Management
- Email Templates
- Email Monitoring
- Campaign Management
- Email Tracking
- Access Controls/Permissions
- Spam Blocker
- Alerts/Notifications
- Customizable Templates
- Real-Time Reporting
- Tagging
- Campaign Analytics

## Top eGain Mail Alternatives
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - 4.6/5.0 (5,538 reviews)
  - [Front](https://www.g2.com/products/front/reviews) - 4.7/5.0 (2,449 reviews)
  - [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) - 4.6/5.0 (1,251 reviews)