The dashboard has a friendly design. In the beginning, it seems complicated to work with, but you will be guided personally, and then it becomes easier. Of course, it takes some time, but after that, it is really easy to work with edrone, and you get all the information about your e-commerce in one place. Customer Support helps you, and there are online trainings twice a week. Review collected by and hosted on G2.com.

The manuals and tutorials are recorded with the old layout of the dashboard and are a little bit useless. Edrone should update them as soon as possible. Review collected by and hosted on G2.com.

The edrone system is very user-friendly and intuitive. Even though I started working with the system with no prior knowledge of email marketing programs, I quickly mastered the entire system, and with the support of the edrone team, I gained knowledge that helped me elevate my work to a whole new level. Even though I have been using edrone for almost 3 years, they still manage to surprise me with something new in their training sessions and webinars. The system is constantly evolving, and the team responsible for it is always eager to consider customer feedback. Review collected by and hosted on G2.com.

My only complaint is the limited control over the placement of onsite elements, which can sometimes be difficult to integrate into the page, especially when the page is overloaded with content. Review collected by and hosted on G2.com.

What I appreciated the most was the excellent support during the implementation process. I received all the information I needed, along with invaluable assistance in deploying specific solutions. The system itself is very user-friendly and offers a lot of great reports that really motivate you to keep improving. Review collected by and hosted on G2.com.

I was disappointed with the functionality of the countdown feature in emails. Additionally, while the database grows quickly, it’s frustrating that database hygiene isn't considered in the billing process. Review collected by and hosted on G2.com.

Support is invaluable at edrone, every idea I had/have is carefully vetted by support, who share concerns and suggestions for implementation. They resolve technical issues in a reasonable amount of time and always keep you informed of changes and corrections. Obviously very easy to use MA system! Review collected by and hosted on G2.com.

Definitely very little ability to segment and customize the database, to filter by specific attributes. That's what we were missing. Review collected by and hosted on G2.com.

- ease of creating various automation scenarios

- fast and helpful contact with the Onboarding Support Specialist

- clear instructions

- access to various training sessions on using edrone Review collected by and hosted on G2.com.

- issues with receiving notifications about product additions to the cart from the admin account Review collected by and hosted on G2.com.

I really like customer support that guides very clearly through all the implementation process. System is very simple and has a lot of functions and I am sure it will improve our remarketing process. Integration seems to work fine, the whole process was very fast, now we use the system every day. Review collected by and hosted on G2.com.

For now I can't estimate the income/cost ratio, but I hope it will be satisfying. Review collected by and hosted on G2.com.

A platform that combines CRM and marketing automation. It facilitates customer analysis and tailoring appropriate offers and messages to their needs. Good support during implementation as well as post-implementation - a consultant with whom you can regularly discuss strategy and gain valuable insights. Integration is easy and seamless. Review collected by and hosted on G2.com.

Quite a high price for small e-commerces. Review collected by and hosted on G2.com.

What I like best about edrone is its powerful automation tools that make customer engagement and marketing campaigns incredibly efficient and personalized. It’s like having a marketing team working for you 24/7!.

The way of integration is also a big plus. Review collected by and hosted on G2.com.

Initially, the Edrone panel seemed unintuitive. However, over time it all becomes simple and obvious. Additionally, recent visual changes in the panel have also made the tool easier to use. Review collected by and hosted on G2.com.

Professional and friendly approach to the client. Full support in implementing the system, which went smoothly. The system is intuitive and easy to use. Regular training when new possibilities of the Edrone system appear. Thanks to the automation of activities, we save a lot of time. The effectiveness of tools translates into an increase in the customer base and revenues. Review collected by and hosted on G2.com.

It could always be cheaper:) We haven't noticed any other problems so far Review collected by and hosted on G2.com.

Great contact with the caregivers, who are a great support at the beginning. The edrone service is very simple and after implementing the scenarios, everything happens automatically. The program has many functions: reminding about abandoned carts or suggesting additional products. The integration, although it seemed difficult, went quite smoothly. I use edrone every day, which allows me to react promptly to changes in sales reports. Review collected by and hosted on G2.com.

no possibility to add a one-click copy button, e.g., to the newsletter with Review collected by and hosted on G2.com.