Edify Pricing Overview

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Edify has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact Edify to obtain current pricing.

Transparent Usage-Based Pricing

Pay only for what you use with public pricing that always matches your payroll needs.
See for yourself at edify.cx/pricing

Pricing information for Edify is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Edify must be conducted with the seller.

Pricing information was last updated on September 06, 2022

Top-Rated Alternatives

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Edify Alternatives Pricing

The following is a quick overview of editions offered by other Contact Center Software

NiCE CXone CXone Omnichannel Suite	Starting at $110.001 Agent Per Month	Includes both Digital and Voice Agent plus Omnichannel blended routing for digital and voice Universal queue with concurrent interaction handling Voice and digital capture, storage, search and playback Dedicated agent and supervisor workspace Voice and digital prebuilt data visualization dashboards and reports
Dialpad Support Business	$15.001 Organizer Month	NA $20 USD if billed monthly Zero pins plus larger meeting sizes. 5 hour conference durations 100 participants max Custom Hold Music Auto-dial out to participants
LiveAgent Small	Starting at $15.001 agent / Per Month	E-mail support - Ticketing, Contact forms, Forum & Knowledge base, iPhone/Android app Unlimited ticket history Unlimited email addresses Advanced reporting Customer portal + forum API + integrations Rules and Time rules Customer Service White Glove Setup Customer mail templates Rules & Time rules Gamification + many more features Show More

Various alternatives pricing & plans

Pricing information for the above various Edify alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Edify Pricing Reviews

(1)

Aisha B.

Information Technology Manager

Mid-Market (51-1000 emp.)

9/16/2025

"Best ever"

5/5

What do you like best about Edify?

The product was highly regarded for its exceptional customer service, comprehensive call center features, and overall service offerings. Its ease of customization was also a significant advantage. However, the acquisition by Avaya subsequently led to modifications in both features and pricing. Review collected by and hosted on G2.com.

What do you dislike about Edify?

Merger with Avaya, caused feature changes and pricing increase. Review collected by and hosted on G2.com.