--- title: Dukaan Reviews meta_title: 'Dukaan Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 45 reviews by the users' company size, role or industry to find out how Dukaan works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 45 scale: '5' date_modified: '2026-07-17' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Dukaan Reviews **Vendor:** Dukaan **Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Average Rating:** 4.2/5.0 **Total Reviews:** 45 ## About Dukaan Dukaan is a modern, lightspeed eCommerce platform to launch an online store, the no-code DIY way. Built with speed, performance and simplicity at its core, Dukaan offers the most intuitive and robust eCommerce experience ideal for small businesses to large enterprises. With Dukaan, one can not only get started quickly but scale and move forward much faster than the competition. Backed by an extensive library of plugins and integrations with an option to build for your every need, Dukaan is the perfect choice for businesses that are built for the internet-first generation. Millions of entrepreneurs around the world trust Dukaan for the eCommerce website of their dreams, are you the next? ## Dukaan Pros & Cons **What users like:** - Users love the **ease of use** of Dukaan, enabling quick and straightforward online store setup without technical skills. (9 reviews) - Users appreciate the **quick setup** of Dukaan, enabling effortless online store creation without technical knowledge. (9 reviews) - Users love the **customizability** of Dukaan, allowing for unique branding and easy setup of online stores. (3 reviews) - Users commend the **quick and helpful customer support** of Dukaan, making their online business setup smooth and efficient. (2 reviews) - Users love Dukaan for its **easy setup** , enabling quick and hassle-free store creation for everyone. (2 reviews) - Users value the **ease of use and quick setup** of Dukaan, making online store creation hassle-free and efficient. (2 reviews) - Inventory Management (2 reviews) - Navigation Ease (2 reviews) - No Coding (2 reviews) - Template Variety (2 reviews) **What users dislike:** - Users express a desire for greater **customization options** on Dukaan, feeling constrained by pre-designed themes and limited flexibility. (7 reviews) - Users find the **limited features** of Dukaan restrict their ability to effectively customize and utilize the platform. (5 reviews) - Users face **integration issues** with Dukaan, finding limited options for plugins and third-party app connections. (3 reviews) - Users feel the need for **missing features** , specifically options for easy exchanges or returns, complicating the process. (2 reviews) - Users experience **poor customer support** , facing slow responses that hinder effective use of Dukaan's services. (2 reviews) - Confusion (1 reviews) - Inadequate Reporting (1 reviews) - Inadequate Training (1 reviews) - Users are frustrated by the **outdated software** that lacks essential features and timely updates for Dukaan. (1 reviews) - Time-Consuming (1 reviews) ## Dukaan Reviews ### 1. The best platform for online shopping **Rating:** 5.0/5.0 stars **Reviewed by:** Bhaskar deeksha C. **Reviewed Date:** February 04, 2026 **What do you like best about Dukaan?** I use Dukaan for online shopping, like shopping for clothes is easily done here. I really liked its interface. Here, I can choose items for myself according to the store, which makes it valuable for me. In terms of clothes, there are many brands available here, which makes it seem right to me. Also, everything is available in one place, so I can recommend it 10 out of 10. **What do you dislike about Dukaan?** Modify a little more so that the item is displayed well to make it more attractive to people. Like showing items from some new brands. There are some wrong items that are not delivered quickly, and you can make it easier to talk to customer care so that we can contact customer care quickly. **What problems is Dukaan solving and how is that benefiting you?** I use Dukaan for online shopping. Here, I can easily find products and the interface helps me choose items. ### 2. Quick Setup, Effortless Payments **Rating:** 4.5/5.0 stars **Reviewed by:** Nitin K. **Reviewed Date:** January 31, 2026 **What do you like best about Dukaan?** I appreciate how easy Dukaan is to set up and manage, especially for someone with limited technical knowledge. The initial setup was a breeze, allowing me to create my store, add products, and start selling quickly without any hassle. The process is smooth and stress-free. I love that Dukaan requires very little investment to get started. On-time and smooth payment handling is a big plus as it keeps my business running efficiently. Adding products takes just minutes, which is super convenient. I value that Dukaan helped me transition from manual order management to an organized, professional platform with online payments, significantly reducing my daily workload. **What do you dislike about Dukaan?** Dukaan could be improved with faster customer support, more features in basic plans, and better store customization options. As a retailer on Dukaan, I would like better marketing tools to run simple offers and discounts. Clearer payment reports and more payment options would also help manage finances easily. Improved order tracking would reduce customer queries and confusion. Stock alerts for low inventory would save time and avoid missed sales. More short training videos for new users would make the platform even more helpful. **What problems is Dukaan solving and how is that benefiting you?** Dukaan is easy to set up without needing technical knowledge, making it simple to manage orders and payments. It allows me to start selling quickly and receive payments on time, reducing workload and making my business look professional. ### 3. Effortless Online Store Creation for Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Mahtab A. **Reviewed Date:** February 03, 2026 **What do you like best about Dukaan?** I find Dukaan to be a very useful app for creating an online store easily. It helps small business owners like me sell products online without any technical knowledge. The app is simple to use, and the store setup is very fast. What I like most about Dukaan is that it's easy to use. I can set up an online store quickly without any technical skills or website design knowledge. Everything is organized in one place, making adding products, managing orders, and accepting online payments straightforward. It saves me a lot of time and effort. **What do you dislike about Dukaan?** I don't dislike anything about that **What problems is Dukaan solving and how is that benefiting you?** I use Dukaan to easily create an online store without needing a website or technical skills. It helps me manage products, accept payments, and organize everything in one place, saving me time and effort. ### 4. Effortless Selling with Dukaan, Needs Speed Improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Rohit K. | Fondateur et PDG, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Dukaan?** I like that Dukaan is easy to use without needing a technical team. It's really simple to manage everything like uploading inventory and pricing. The drag and drop interface is straightforward, so even someone who's not tech-savvy can set up a warehouse or website for online selling. **What do you dislike about Dukaan?** I think the interface should be improved a little bit more. And the speed, website speed, or hosting speed. **What problems is Dukaan solving and how is that benefiting you?** I use Dukaan to sell products online without needing a technical team. Its simple drag-and-drop interface makes setup easy, even for non-technical people. ### 5. Launch a Fully Working Store Fast—No Code Needed **Rating:** 4.5/5.0 stars **Reviewed by:** Vivek J. | Deputy Manager (I&O), Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Dukaan?** Honestly, the best part is how incredibly fast you can launch a fully working store without needing to touch any code. **What do you dislike about Dukaan?** The theme options and deep customization feel a bit limited, so you don't have as much freedom to tweak the design as you scale. **What problems is Dukaan solving and how is that benefiting you?** It completely removes the technical headache of figuring out hosting, coding, and payment gateways, which saves a ton of time and lets me just focus on actually running the business. ### 6. Effortless Inventory Management with Dukaan **Rating:** 4.0/5.0 stars **Reviewed by:** Deepak K. | Marketing head, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Dukaan?** I find Dukaan's interface to be very easy to use, making it convenient to manage store inventory and payment gateway. I also like that it helps in managing orders and staff accounts effectively. Additionally, Dukaan aids in creating a unique brand look, which is great for standing out. **What do you dislike about Dukaan?** Some features need to be added, like customers do not find an option to exchange or return, requiring them to contact the seller for this purpose. **What problems is Dukaan solving and how is that benefiting you?** I use Dukaan to manage store inventory, payment gateways, orders, and staff accounts. ### 7. Easy to use but limited options **Rating:** 3.5/5.0 stars **Reviewed by:** Ashish K. **Reviewed Date:** February 08, 2026 **What do you like best about Dukaan?** What I like most about Dukaan is that it is very easy to use. Ordering and making payments is easy, which saves time. The initial setup was very easy and was done quickly. **What do you dislike about Dukaan?** Some features in the shop are limited and often there aren't many options available. **What problems is Dukaan solving and how is that benefiting you?** I use Dukaan to sell my business online. Ordering and making payments is easy, which saves time. ### 8. User-Friendly Store Setup with Straightforward Listings and Payment Options **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Dukaan?** User-friendly interface that makes it easy to set up our online store. Product listing and tracking are straightforward, and there are multiple payment options available to receive payments from customers. **What do you dislike about Dukaan?** The basic plan is free, but it comes with certain limitations. The paid subscription offers more customization options, but it’s expensive. **What problems is Dukaan solving and how is that benefiting you?** I can easily set up my online store without much technical knowledge. It makes it simple to list products, sell, track and manage orders, and receive payments. ### 9. Effortless Store Management with Dukaan **Rating:** 4.0/5.0 stars **Reviewed by:** Anaushka T. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Dukaan?** I used Dukaan to help manage my small clothing store, and it made managing inventory so much easier. I appreciate Dukaan for its quick setup and super easy initial installation for my store. I also value its easy store customization, which makes adjusting and personalizing my store straightforward. **What do you dislike about Dukaan?** I wish there was more theme/design flexibility. **What problems is Dukaan solving and how is that benefiting you?** Dukaan made managing my inventory much easier and offered quick setup and easy store customization. ### 10. Effortless Store Setup, Needs More Features **Rating:** 3.5/5.0 stars **Reviewed by:** Danish A. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2025 **What do you like best about Dukaan?** I like Dukaan for its simplicity and the quick setup process. It allows me to manage my offline store digitally, which is super convenient. **What do you dislike about Dukaan?** I don't like the limited customization and advanced features. **What problems is Dukaan solving and how is that benefiting you?** I use Dukaan to set up and manage a store easily, benefiting from its simplicity and quick setup. It advances my technical knowledge and lets me manage my offline store digitally. ### 11. A Bit Like Shopify **Rating:** 3.5/5.0 stars **Reviewed by:** Mark D. | Business Consultant, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2025 **What do you like best about Dukaan?** Designed from the ground up for ecom, very quick and easy to get started. Simple to understand dashboard. **What do you dislike about Dukaan?** Lacks integration to easily launch a print on demand store, support can be slow, doesn't seem to be getting developed any more. **What problems is Dukaan solving and how is that benefiting you?** Dukaan solves the problem of launching an online store without needing to worry about all the plugins you'd have to use if selling via WordPress ### 12. Create profile on dukan portal **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Dukaan?** We started using Dukaan recently and it made running our online business very easy. The user interface is simple and clean. It’s perfect for beginners. Everything is step-by-step and easy to understand. Customer support is also quick and helpful. **What do you dislike about Dukaan?** Sometimes the features feel a bit limited. It would be better if there were more design and theme customization options. But overall, it's a good app. **What problems is Dukaan solving and how is that benefiting you?** Dukaan helped us easily take our small business online without needing technical knowledge. It saves time, is easy to manage, and helps reach more customers. ### 13. Effortless Store Setup Without Coding **Rating:** 4.5/5.0 stars **Reviewed by:** Rajat B. | Senior Data Analyst - Level 4, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Dukaan?** Easy Store Setup and no coding required which help a non tech guy to create own store **What do you dislike about Dukaan?** Minimal design flexibility and lacks advanced features. Integrations and plugins are limited compared to the competition **What problems is Dukaan solving and how is that benefiting you?** reduces the time and effort needed to launch a digital storefront, enabling rapid deployment ### 14. Start selling online in 30 seconds **Rating:** 4.0/5.0 stars **Reviewed by:** Gaddam S. | Internal Audit Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2025 **What do you like best about Dukaan?** Extremely Easy to Use Quick Store Setup Affordable Pricing Mobile-First Platform WhatsApp Integration Useful Features **What do you dislike about Dukaan?** Limited Customization Lacks Deep B2B Features No In-Built Logistics (in some regions) **What problems is Dukaan solving and how is that benefiting you?** Dukaan gave me speed, simplicity, and sales channels without the cost or complexity of traditional e-commerce — ideal for my T-shirt business, consultancy. ### 15. Quick And Easy Way To Setup Online Ecom Store **Rating:** 4.0/5.0 stars **Reviewed by:** Khalid G. | Director, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2025 **What do you like best about Dukaan?** Dukaan is the best platform to set up an online store with unlimited features, we used it for our client's e-commerce website. It's easy to use and customize.. Launching an ecom store is super easy with multiple themes available, easy payment gateway integrations, quick customer support, and other free tools... **What do you dislike about Dukaan?** Technical support and basic training are required. Limited third-party app integrations. And limited customization in pre desing themes **What problems is Dukaan solving and how is that benefiting you?** This is the best and quick platform to launch an e-commerce website for small and larger business. And, AI integration with this tool make it super robust in this industry. ### 16. The quickest and smartest way to scale to digitise your store **Rating:** 5.0/5.0 stars **Reviewed by:** Alden R. | Client Finance Controller & CSR Council member, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Dukaan?** The simple and easy to understand User interface helps the user get the job done from start to end in one go. It is precise and has a smooth workflow that does exactly what it says. **What do you dislike about Dukaan?** It is slightly hard for the prospective buyer to configure and customise their requirement in case they are looking for a basic portal as a lot of features come built in. It may not be affordable for people who are just starting out as the investment may be significant. **What problems is Dukaan solving and how is that benefiting you?** Dukaan solves the problems of an entrepreneur who is not well versed in tech but needs a website to get the word out and do business with the wider audience. It is also a tool to legitimise the venture as the public is much more likely to trust the business owner that has a website. ### 17. Setting up online store **Rating:** 4.5/5.0 stars **Reviewed by:** Khushboo P. | Research Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2023 **What do you like best about Dukaan?** The business tools offered are absolutely free and easy to use. This platform offers wide range of free tools to run any business such as free slogan maker, picture background remover, terms and conditions generator, invoice generator, product descriotion generator, GST calculator, and many more. The online store themes offered to set up your online store are super fancy, classy, and definately impressive at first sight. **What do you dislike about Dukaan?** Few business tools such as free slogan generator is a bit complicated firstly. It asks to simple drop a term. However, I did not get any results of that. In addition, image enhancer and background remover does not consider a file more than 2.5 MB. **What problems is Dukaan solving and how is that benefiting you?** It definately brings free and easy to use tools to set up an online store easily, these tools include GST calculator, invoice generator, terms and conditions generator, QR generator, product description generator, and many more. It will help you create your business themes showcasing your products with amazing themes. It also offers shipping services at 20K+ Pin codes. ### 18. Empowering E-commerce: A Comprehensive Review of Dukaan's Impact on Business Growth **Rating:** 4.5/5.0 stars **Reviewed by:** Abad s. | Software Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2024 **What do you like best about Dukaan?** Dukaan's suite of free, professional-grade tools, including a slogan maker and invoice generator, streamlines the establishment of a sophisticated online store. The impressive array of stylish themes enhances the overall professional appeal. **What do you dislike about Dukaan?** Navigating the initial complexity of the slogan generator and addressing limitations in file size for image tools would enhance the professional usability. Refinement of certain tools is crucial for seamless integration. **What problems is Dukaan solving and how is that benefiting you?** Dukaan proves invaluable in the professional realm, offering essential tools for online store setup. The diverse themes and efficient shipping services expand professional reach, while the comprehensive tools optimize business operations for increased efficiency. ### 19. My best experience with MyDukaan **Rating:** 5.0/5.0 stars **Reviewed by:** Ruchit S. | Senior Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Dukaan?** Dukaan helps to get best quality product for customer and also help local vendor to enter a digital platform quickly without much efforts.Great customer support is major thing about it. **What do you dislike about Dukaan?** Sometime because of few vendor we did not get authentic product or low quality product. **What problems is Dukaan solving and how is that benefiting you?** Dukaan is helping all local vendor to come on digital platform within few minutes. As customer that helps to get variety of product which are not available on other e-commerece website. That also help me to get product at right price and with minimum time. ### 20. More improvements and more themes to be added. **Rating:** 4.0/5.0 stars **Reviewed by:** Pranay M. | Sales and Marketing Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Dukaan?** 1. Easy to customize themes 2. Dukaan Delivery and other shipment integrations 3. Dukaan pay 4. AI proudct descriptions/tiltes/meta title generator. 5. ease of implementation **What do you dislike about Dukaan?** 1. Less than 10 themes available 2. More and free plugins are needed 3. sometimes seo plugin doesnt help to rank the pages on top 4. expensive subscriptions 5. bad customer support **What problems is Dukaan solving and how is that benefiting you?** Its been very easy for me to setup a ecommerce store for a client and it literally took me couple of hours to build entire website and list products into the website. For ecommerce brands, dukaan delivery is affordable to ship products. Very easy to build an ecommerce website. Friendly plugins to sell digital products. ### 21. It’s backend server logistics to process the Bussiness and order and customer details **Rating:** 5.0/5.0 stars **Reviewed by:** Kailash T. | Customer Service Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about Dukaan?** Smooth and ease of use to access and process the customer details and order ddtails **What do you dislike about Dukaan?** There is no ease of visibility and edit option of the customer details **What problems is Dukaan solving and how is that benefiting you?** It's beneficial in keeping the data of the customer history and transparency of the smooth process of Bussiness ### 22. The go to place for having online presence in India. **Rating:** 3.5/5.0 stars **Reviewed by:** Mohammed R. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2023 **What do you like best about Dukaan?** Due to digitization and online presence, it is necessary for all sorts of businesses to go online. Dukaan fulfills the need of every local business owner to have a digital presence at a very affordable rate. **What do you dislike about Dukaan?** Though the pricing is cheap, it is difficult to scale the business on a larger level. Also, the customer support is not upto the mark as compared to its competitiors. **What problems is Dukaan solving and how is that benefiting you?** Dukaan is allowing even the remotest business to have an online presence at a very affordable rate. It is necessary at it shows our presence and our products like handlooms, etc can be seen by a larger audience and can hence result in more sales and revenue. ### 23. Perfect platform for new entrepreneur **Rating:** 3.5/5.0 stars **Reviewed by:** Palash J. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2023 **What do you like best about Dukaan?** I never imagined opening an E-commerce business would be that simple! Using Dukaan, I could start my business in minutes without any prior technical or coding skills. **What do you dislike about Dukaan?** Dukaan needs to be more focused on its customer service. Their revert-back time is not up to the industry standard. Escalation of high-priority issues is also not up to the mark. **What problems is Dukaan solving and how is that benefiting you?** At present, customers have started shopping online for their convenience. Suppose a customer goes to the offline market to buy something. Then it costs both his time and money. That's why every business person and shopkeeper must take his business online. It has become necessary for shopkeepers or business people to do business online. At present, many difficulties have to be faced in taking any offline business online, which also costs a lot in the beginning. For this, any businessman and shopkeeper must create his website or mobile app and manage it. Due to all these initial difficulties, most traders and shopkeepers cannot take their business online. But today, we have such an app, with the help of which you can easily take your business or business online. ### 24. Good alternative to build an e-commerce store! **Rating:** 4.0/5.0 stars **Reviewed by:** Abhinav D. | Creative Strategy Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2023 **What do you like best about Dukaan?** Load-speed is the best. Dukaan has cracked something about mobile integration and has understood how majority of visitors are using a mobile device to visit your website and the load speed for all the pages is extremely high. **What do you dislike about Dukaan?** There are minor bugs and there is a lack of themes but nothing too major. **What problems is Dukaan solving and how is that benefiting you?** Dukaan has let me set up e-commerce store for my small business of salads without hassle and not having much budget. It is mobile-friendly and integration with other softwares is very simple as well. The analytics and dashboards show each and every purchase details and can sort them store-wise or region-wise too. ### 25. Customer care service is fantastic **Rating:** 4.0/5.0 stars **Reviewed by:** Ashutosh S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Dukaan?** overall this is good for small buyers but I am impressed by customer care support it actually very fast and supportive. **What do you dislike about Dukaan?** Honestly Till Now I am not faces any bad situation in site. **What problems is Dukaan solving and how is that benefiting you?** For some reasons I am unable to sold products on online market so I get to know about Dukaan and for its sales.Today I am happy with their services. ### 26. Dukaan **Rating:** 5.0/5.0 stars **Reviewed by:** Dimitrios P. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Dukaan?** Dukaan offers analytics and reporting features, providing users with valuable insights into their business performance. Users can track sales, monitor customer behavior, and analyze trends to make informed decisions and optimize their online store's performance. **What do you dislike about Dukaan?** As a SaaS (Software-as-a-Service) platform, users are dependent on Dukaan's infrastructure and service availability. Any downtime or technical issues on Dukaan's side could impact the user's online store's functionality or accessibility. **What problems is Dukaan solving and how is that benefiting you?** Dukaan software offers analytics and reporting features that provide businesses with valuable insights into their sales performance, customer behavior, and trends. This data helps businesses make informed decisions, optimize their marketing strategies, and identify areas for improvement. ### 27. A Great Upcoming eCommerce platform **Rating:** 4.5/5.0 stars **Reviewed by:** James S. | Morally Corrupt Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2023 **What do you like best about Dukaan?** Dukaan is a new ecommerce platform that has had huge growth over the past 12 months - since I started using it there have been a huge amount of new modules / plugins released. With over 360k new stores opened in 2022 (one every 2 mins) this is a platform to watch **What do you dislike about Dukaan?** It is still a new platform so not every module / plugin is available yet - also with no API it is very limiting what you can do - simple things like bulk image uploads and bulk products changes via CSV dont exist yet. **What problems is Dukaan solving and how is that benefiting you?** It is a simple-to-use platform, that includes hosting. It is far more affordable that Shopify and loads fast. I run multiple eCommerce stores on this platform and found it easy to use and manage ### 28. Incredible Ecommerce platform **Rating:** 5.0/5.0 stars **Reviewed by:** Vikas B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2023 **What do you like best about Dukaan?** As a small business owner, Dukaan has made my journey so much easier, saved me a lot of time, and proved its efficiency. **What do you dislike about Dukaan?** I have not come across any dislikes till now. Super impressed with this platform **What problems is Dukaan solving and how is that benefiting you?** Dukaan is an easy-to-use and straightforward tool; it helped me save time and grow my business. ### 29. They run their business on their vendors money ! **Rating:** 0.5/5.0 stars **Reviewed by:** Mumbai C. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2023 **What do you like best about Dukaan?** Overall features of their platform are excellent and user-friendly. **What do you dislike about Dukaan?** They hold on to the payments made by your clients for weeks together. They run their business on our money which they are not entitled to, in the name of protecting online buyers! **What problems is Dukaan solving and how is that benefiting you?** They provide online platform to carryout my online business ### 30. Dukkan is a software that helps a person to create a online store.it is very much helpful to me. **Rating:** 4.0/5.0 stars **Reviewed by:** Dndmmd S. | Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2023 **What do you like best about Dukaan?** It is the comfort to use the software and it is very easy to use and I can manage my payment very easily **What do you dislike about Dukaan?** Downside part of it is that job security is poor **What problems is Dukaan solving and how is that benefiting you?** It is solving the problem to create a business. It provides ease of doing business. ### 31. Start your Ecommerce Business through Dukaan with easy **Rating:** 4.5/5.0 stars **Reviewed by:** RajeshKumar R. | Consultant, Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Dukaan?** Using your mobile phone, you can add your business details, add items with a variety of lists and display them via pictures you want to sell. Just enter your price, and you are done. Now you have a finished online store, and your customers can shop. **What do you dislike about Dukaan?** Products appeared on the first page; sometimes, customer support was not so good. **What problems is Dukaan solving and how is that benefiting you?** The Dukaan app is perfect for beginners and tiny Indian business owners who want to use the eCommerce platform to do their business. ### 32. Amazing e-commerce store builder **Rating:** 5.0/5.0 stars **Reviewed by:** Ranvir M. | Founder, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2022 **What do you like best about Dukaan?** Dukaan is a simple and easy-to-use e-commerce website builder with custom branding and domain. we can easily integrate our favorite payment gateway and they have many integrations with marketing tools and shipping companies. we can operate our store from a mobile app as well as a website dashboard also. **What do you dislike about Dukaan?** I did not find anything about dukaan to dislike. **What problems is Dukaan solving and how is that benefiting you?** Building an e-commerce site is painful, and trusting companies that offer this is very hard. But I must say that Dukaan is really good and they have very reputable ratings and reviews. But what really sets them apart now is their customer service. They are really fast to answer and easy to contact. ### 33. How is Dukaan Changing Indian Micro Commerce **Rating:** 4.0/5.0 stars **Reviewed by:** Ashish Y. | M, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2022 **What do you like best about Dukaan?** Dukaan Gives the bets in class interface to set up your shop online its ask very basic details & boom your are good to go, further depends on your skills how you want to scale your business **What do you dislike about Dukaan?** It should set up a team that helps small-scale business owners who are starting new on how to use search engine optimization to scale their business & make profits **What problems is Dukaan solving and how is that benefiting you?** Its disrupting the online e-commerce which minimum onboarding charges & its giving you a option of building your own eCommerce website with easy plugin so you don't have to pay heavy commissions to big players like Amazon & Flipkart ### 34. Dukaan Product Descriptio AI Generator is excellent! **Rating:** 5.0/5.0 stars **Reviewed by:** Nadege O. | Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2022 **What do you like best about Dukaan?** The AI product description generator is excellent and makes writing feels like an easy task. It offers multiple variations to several keywords to avoid repetitiveness and boredom. **What do you dislike about Dukaan?** When offering fairly similar products, it can be hard to write unique product description for each item so sometimes, the AI has to be refreshed multiple times to come up with unique product descriptions. **What problems is Dukaan solving and how is that benefiting you?** Dukaan helps businesses write high quality product descriptions that will resonate with customers and improve sales. Their AI tools can be really useful for not seasoned writers. ### 35. Digitalize your shop with ease **Rating:** 4.5/5.0 stars **Reviewed by:** Joydeep D. | Regional Key Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2022 **What do you like best about Dukaan?** Its easy and convenient. Can add product images with price, description, etc. Even can provide offers to customers. Everything that a shop needs to connect its customers across the globe. **What do you dislike about Dukaan?** Nothing as such. Just that can customise the layout. But, that's fine. **What problems is Dukaan solving and how is that benefiting you?** It's helping me to connect my products to its customers, no matter wherever thay are or in any part of the globe they are. Just they need to order and Voila! They get their products delivered. ### 36. Dukaan is mobile app to run business online **Rating:** 4.0/5.0 stars **Reviewed by:** Gulasan M. | Senior Database Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Dukaan?** Using Dukaan mobile app it is easy to explore the items and add them to purchase lists. There are multiple options for do the payment. Ease of use and convenience to new users. **What do you dislike about Dukaan?** nothing major to dislike as still features are being upgraded. **What problems is Dukaan solving and how is that benefiting you?** Dukaan app solves both side customer and business side problems related to orders and payments to store history and can be easily seen and accepted or rejected and other statuses. ### 37. Dukaan - An easy to use platform **Rating:** 4.5/5.0 stars **Reviewed by:** Pankaj K. | Software Engineer III, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Dukaan?** Best feature of dukaan is the design, it's very easy to use. It's has all the features like inventory management, order management and payment processing also. Also, plans in dukaan are cheaper compare to competitors. **What do you dislike about Dukaan?** Hardly there is any feature which needs really improvement. **What problems is Dukaan solving and how is that benefiting you?** Any person or startup which want to go for selling product without any much idea about technology get benefitted from dukaan. It is helping me in same way. ### 38. The app of the year **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2022 **What do you like best about Dukaan?** The app is very aesthetic in nature, it has a good User interface, interactive design, the payment tab,profile tab is neat and innovative in nature **What do you dislike about Dukaan?** The transaction tab was bit buggy and I hope it will be addressed in the upcoming updates **What problems is Dukaan solving and how is that benefiting you?** It solves the old traditional record writing for the all transactions ### 39. A smart e-Commerce platform that gives Everyone 'Freedom' to Earn & Grow **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2022 **What do you like best about Dukaan?** Key features like intuitiveness, versatility, flexibility, fast, secure & stability while maintaining simplicity for layman to start his own business. **What do you dislike about Dukaan?** Nothing as of now but they are actively releasing the necessary features every month. **What problems is Dukaan solving and how is that benefiting you?** I am able to start and set up a business for my clients in minutes with the necessary features. This makes me to outreach many clients to make their platform ready instantly to work. ### 40. Dukaan - Better than Shopify **Rating:** 4.5/5.0 stars **Reviewed by:** Sunil B. | Associate Director - Digital Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2022 **What do you like best about Dukaan?** The Dukaan app is a one-stop platform for building a complete online store. **What do you dislike about Dukaan?** Frankly, I have not found any disliking for the app till now. **What problems is Dukaan solving and how is that benefiting you?** Building No-Code fully customized and white-labelled online stores for small businesses ### 41. Pretty simple and easy to build and manage the store without any coding or design skills **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2022 **What do you like best about Dukaan?** We have freshers in our team, without prior experience and coding knowledge, our resources are able to upload the products, set up our E-Commerce store, and reorganize themes. And the platform cost is affordable. **What do you dislike about Dukaan?** Technically, the platform is good, but needs to improve customer support. Not able to customize the complex products and display the multiple offers and discounts. **What problems is Dukaan solving and how is that benefiting you?** The platform has helped us to expand our local business to broader customers. Not only the great functionalities and ease to set up e-commerce store, Dukaan also helped us in providing the delivery service. ### 42. DIY your Store! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2022 **What do you like best about Dukaan?** Dukaan helped us set up our merchant store and digitize our brand. The process was simple and straightforward. **What do you dislike about Dukaan?** The customer support is a pain to work with **What problems is Dukaan solving and how is that benefiting you?** Create an online store for our brand. ### 43. Best easy app with no need of technical skills to start your estore **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2022 **What do you like best about Dukaan?** It enabled me to create my own online business in under one minute just from my mobile, its as simple as using whatsapp. further, we get a unique link for our online shop. **What do you dislike about Dukaan?** nothing specific, there should be good reward point for referring others through Dukaan. **What problems is Dukaan solving and how is that benefiting you?** This app is helping nontechnical people as well to build their own online portal with all latest features required to host online shop. and this is in very user-friendly way!! ### 44. Better than other E Commerce App **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Dukaan?** I have been using e commerce App but always I faced issue at checkout,but I had a good experience with Dukaan, Dukaan has impressive product listing and admin page. **What do you dislike about Dukaan?** So far I haven't encounter any issue in software,But they can more functionalities in next release, And the last I feel dukaan have to improve in their customer support **What problems is Dukaan solving and how is that benefiting you?** Load Speed User friendly Faster checkout Good product listing ### 45. Dukaan a new online store experience. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about Dukaan?** The easiness to launch an online store! And that too with easy tutorials and a couple of steps! UI/UX is well aligned with new design principles! **What do you dislike about Dukaan?** This won't e an answer to everything! But for the price point, I think there is not much of a drawback! **What problems is Dukaan solving and how is that benefiting you?** Yes in many ways especially the easy storefront options. - [View Dukaan pricing details and edition comparison](https://www.g2.com/products/dukaan-dukaan/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-19+15%3A00%3A07+-0500&secure%5Bsession_id%5D=79c374b3-c3b8-4650-a87b-af6dd4b3acc6&secure%5Btoken%5D=45569338dd7c203221a97ba5687c60b10dc77823712083177838b69991695a71&format=llm_user) ## Dukaan Features **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Inventory Management - Multi-Channel Fulfillment **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Multi-Site Management - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability ## Top Dukaan Alternatives - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - 4.4/5.0 (856 reviews) - [Wix](https://www.g2.com/products/wix/reviews) - 4.2/5.0 (1,821 reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,940 reviews)