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dropthought

By DropThought

4.6 out of 5 stars
3 star
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dropthought Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

23 months

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dropthought Reviews (70)

Reviews

dropthought Reviews (70)

4.6
70 reviews

Pros & Cons

Generated from real user reviews
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Rajni S.
RS
Investment Lead
Mid-Market (51-1000 emp.)
"Fantastic approach to collect feedback"
What do you like best about dropthought?

Not just a feedback form.It helps me to exactly look at me pre determined set of required questions without spending much time in organising the data. Review collected by and hosted on G2.com.

What do you dislike about dropthought?

I feel the website only has a desktop view. Please provide an Andriod application. Review collected by and hosted on G2.com.

SR
Software Engineer
Mid-Market (51-1000 emp.)
"App is good with having lot more option."
What do you like best about dropthought?

It's easy to create a survey & having more options. Review collected by and hosted on G2.com.

What do you dislike about dropthought?

It is not so user-friendly. To find out options & feature it's hard. Its not so helpful for multiple admin kind of users Review collected by and hosted on G2.com.

viren v.
VV
dsd
Small-Business (50 or fewer emp.)
"Quintessential for great service."
What do you like best about dropthought?

It gives the best Interoperability and provides ease of information flow. Enables us to look deeply into the service-related issues. Review collected by and hosted on G2.com.

What do you dislike about dropthought?

I have not yet used a mobile phone application but would like to use one too. Review collected by and hosted on G2.com.

Mohammed Z.
MZ
Lead Investments coach
Mid-Market (51-1000 emp.)
"Dropthought Review"
What do you like best about dropthought?

Client opinion and feedback helps us to understand the requirements Review collected by and hosted on G2.com.

What do you dislike about dropthought?

So far nothing to dislike about it, Its user friendly Review collected by and hosted on G2.com.

Verified User in Sports
US
Mid-Market (51-1000 emp.)
"Dropthought Listens"
What do you like best about dropthought?

What I appreciate most about working with Dropthought is that they listen and are responsive to my feedback. They are genuinely interested in my experience and insights to enhance the user experience. Review collected by and hosted on G2.com.

What do you dislike about dropthought?

As with most products, there are opportunities to improve functionality, but what sets Dropthought apart from others is its openness to feedback and willingness to address. Review collected by and hosted on G2.com.

Bharath M.
BM
Data Analyst
Mid-Market (51-1000 emp.)
"It was good"
What do you like best about dropthought?

Dropthought is the best platform to know the customer sentiment well. Review collected by and hosted on G2.com.

What do you dislike about dropthought?

Customer support can be slightly better. Review collected by and hosted on G2.com.

Janaki M.
JM
Investment advisor
Mid-Market (51-1000 emp.)
"it promote positive feedback for channels"
What do you like best about dropthought?

It gives an instant view of the clients and customers Review collected by and hosted on G2.com.

What do you dislike about dropthought?

We can have multiple options like survey for other parameters Review collected by and hosted on G2.com.

Meenakshi G.
MG
Manager
Small-Business (50 or fewer emp.)
"Its good and easy to use dropthought"
What do you like best about dropthought?

Easy to use Dropthought while creating a survey and collecting response Review collected by and hosted on G2.com.

What do you dislike about dropthought?

reminders of drop thought survey frequently is a miss Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"Fulfills the Requirements."
What do you like best about dropthought?

UI Design is smooth and intuitive.Publishing of survey is very easy to understand and the tracking features do the job. Review collected by and hosted on G2.com.

What do you dislike about dropthought?

Some parts are not user friendly.Setting up triggers is very time consuming every time. Review collected by and hosted on G2.com.

SS
Mid-Market (51-1000 emp.)
"Exellent platform for Customer experience management!"
What do you like best about dropthought?

DT has a very user friendly interface. It makes collection and analysis of data really easy to understand. The dashboards are easy to understand and offer great insights.

We have also used it to track instant feedback on multiple mediums and it always delivers great results. Review collected by and hosted on G2.com.

What do you dislike about dropthought?

They can add mobile app to complement the product. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

23 months

Average Discount

21%

dropthought Features
Reporting & Dashboards
Employee Pulse Surveys
Survey Customization
Employee Segmenting
Net Promoter Score (NPS)
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dropthought
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