dropthought Reviews & Product Details

I really like how helpful the Dropthought team has been as we continue to roll out the software. They are constantly reaching out asking if we need help, offering insight to how other teams may be utilizing the software and are willing to work with us to solve how to best use the software within our operation. Review collected by and hosted on G2.com.

With Dropthought being a newer company, I am looking forward to seeing additional use cases throughout the off-season for how we can continue to improve our operation. Review collected by and hosted on G2.com.

Providing real-time insight into the client's thoughts, it facilitates business operations and boosts productivity through meeting the expectations of clients throughout the company. Review collected by and hosted on G2.com.

I have nothing to dislike. It would be better to use the mobile version. Review collected by and hosted on G2.com.

Dropthough helps to identify areas to be improved in my daily work life, which makes me more effective and productive in my work Review collected by and hosted on G2.com.

It will be better if we get any notification through email or to a mobile number to check the responses Review collected by and hosted on G2.com.

The way data is presented, which makes it very easy to understand where we stand. Review collected by and hosted on G2.com.

Certain times it is confusing upon the number of clients who have given a review, it would be easy if there's a separate counter for the same Review collected by and hosted on G2.com.

DropThought is an easy-to-use survey platform that streamlines information and data retrieval for our company. However, what really sets them apart from the rest is their amazing customer service. Review collected by and hosted on G2.com.

There are some limitations to the platform and requirements that don't always fit our needs. The DropThought representatives are always there to lend support to find a work around though. Review collected by and hosted on G2.com.

Availability of triggers to identify client feedbacks as and when they come in and easy to understand data projection using graphs etc. Review collected by and hosted on G2.com.

Tough to navigate the page to get desired report Review collected by and hosted on G2.com.

Capturing customer's feedback and easy it is easy to understand presented data. Review collected by and hosted on G2.com.

The feedback we get from clients is that it does not provide the same features as the likes of Survey Monkey etc. Review collected by and hosted on G2.com.

It's not just another platform but also provides feedback with analytics. The user interface is easily understandable anyone can log in and use it. Review collected by and hosted on G2.com.

Nothing specific but would like to see integrated with WhatsApp, email, and other social networks. Review collected by and hosted on G2.com.

I was able to significantly improve my solutions by taking feedback from my clients. And I was able to reach mass clients. Review collected by and hosted on G2.com.

I don't think anything is wrong. Your survey is perfectly well and fabulously designed with good user interface. Review collected by and hosted on G2.com.

The feedback mechanism is super useful. It helps to find those clients whom I've not been in touch with. Just by touching those clients I've increased my business by 15%. Review collected by and hosted on G2.com.

Nothing as of now but would suggest bringing an app version that would have amazing charts and pictorial representation of data. So, the app is more user friendly. Review collected by and hosted on G2.com.