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dropthought

By DropThought

4.6 out of 5 stars
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dropthought Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

23 months

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dropthought Reviews (70)

Reviews

dropthought Reviews (70)

4.6
70 reviews

Pros & Cons

Generated from real user reviews
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Fayasudeen s.
FS
Senior Investment advisor
Mid-Market (51-1000 emp.)
"Fabulous Website"
What do you like best about dropthought?

I would strongly recommend this website to all my friends. This website helps to understand client satisfaction. Web questionnaire, good and easy to understand. Easily understand clients' needs. Review collected by and hosted on G2.com.

What do you dislike about dropthought?

No contact review page details; client details help to give the best solutions. Alert Notification is missing. The quality of questions available needs more questions to better advise the client. Review collected by and hosted on G2.com.

Amogha S.
AS
Senior Investment Coach
Mid-Market (51-1000 emp.)
"Exquisite Solution for Client Feedback"
What do you like best about dropthought?

The best part is that I can collect feedback from my clients on a mass basis which saves a lot of time and has improved my productivity. Review collected by and hosted on G2.com.

What do you dislike about dropthought?

I would like to have the dropthought in a WhatsApp version, as it makes it even more convenient to use it on the go. Review collected by and hosted on G2.com.

Deepak Kumar S.
DS
Financial Advisor
Mid-Market (51-1000 emp.)
"Supportor for Good Clientele"
What do you like best about dropthought?

I recently got a chance to use the services of Dropthought, and it was very smooth and customer-centric. The interaction between the service provider and customer is great. Review collected by and hosted on G2.com.

What do you dislike about dropthought?

The services are good but if there is an android app, it would be great if it is also available on the android app. Review collected by and hosted on G2.com.

KH
Senior Manager of Guest Experience
Enterprise (> 1000 emp.)
"Guest Experience Survey"
What do you like best about dropthought?

The surveys are very indepth and help us obtain love feedback. We have been able to hear directly from staff and guests about their experiences this season. The dropthougth team is also very helpful and answer all questions in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about dropthought?

There are several advantages of Dropthought. Learning all of it, can be very overwhelming Review collected by and hosted on G2.com.

Ashwath g.
AG
Data Analyst
Enterprise (> 1000 emp.)
"Efficient and Powerful but misses some basics"
What do you like best about dropthought?

Dropthought has a powerful engine that can be well utilised with a structured plan on for what purpose it can be used for Review collected by and hosted on G2.com.

What do you dislike about dropthought?

The UI is a bot laggy, and user management is not straigntforward. For example - There is no global admin and changes made by one admin is not accessable by others. Review collected by and hosted on G2.com.

Vivek G.
VG
Manager Support
Mid-Market (51-1000 emp.)
"VIVEKS REVIEWS"
What do you like best about dropthought?

Able to identify the reviews and queries for reference. was very useful to share our thoughts to internal stakeholders and upload the feedback and reviews with others Review collected by and hosted on G2.com.

What do you dislike about dropthought?

The review process can be simplified as well as there are not many dislikes everything is fine Review collected by and hosted on G2.com.

Balaji V.
BV
Deputy Manager
Mid-Market (51-1000 emp.)
"This is a positive review or recommendation. It suggests that the product or service is very good to use, and the person was amused or pleased after using it. They have also recommended it to their business colleagues."
What do you like best about dropthought?

Drop thoughts was more helpful with our business. The interface was good to use and the most advantageous is that it is very simple and user-friendly. The end result was so good. Review collected by and hosted on G2.com.

What do you dislike about dropthought?

I really do not see any dislikes. The android app is not available. Review collected by and hosted on G2.com.

ROSHNI B.
RB
Support Associate
Small-Business (50 or fewer emp.)
"Most Interesting Website, its features are very different from others"
What do you like best about dropthought?

Its features, the process and the way it has been designed. The product, process and other things are different from the other websites. It is very interesting and different. Review collected by and hosted on G2.com.

What do you dislike about dropthought?

The website is on the whole very nice and effective from other websites and hence there is no major issue with the pattern of the website. it is overall very helpful and effective. Review collected by and hosted on G2.com.

Tasneem Haroon .
T
LEAD INVESTMENT COACH
Mid-Market (51-1000 emp.)
"NEW AGE FEEDBACK MECHANISM"
What do you like best about dropthought?

It not only solves my feedback collection problem but also provides me with anlaytics. Its user experience and user interface is easy to understand. Review collected by and hosted on G2.com.

What do you dislike about dropthought?

Currently, no chart is provided, and integration with WhatsApp and other communication platforms would be excellent and efficient. Review collected by and hosted on G2.com.

Sharon L.
SL
Customer Support
Mid-Market (51-1000 emp.)
"Great Feedback mechanism"
What do you like best about dropthought?

Easy of use. Geat mechanism of aligning feedback with business goals Review collected by and hosted on G2.com.

What do you dislike about dropthought?

None, for now. The mechanism is working well and in the longer run we might be able to find out if there is anything which no longer suits us. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

23 months

Average Discount

21%

dropthought Features
Reporting & Dashboards
Employee Pulse Surveys
Survey Customization
Employee Segmenting
Net Promoter Score (NPS)
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dropthought
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