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dropthought

By DropThought

4.6 out of 5 stars
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dropthought Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

23 months

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dropthought Reviews (70)

Reviews

dropthought Reviews (70)

4.6
70 reviews

Pros & Cons

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Mohammad Ariff J.
MJ
Mid-Market (51-1000 emp.)
"It was okay"
What do you like best about dropthought?

It was okay

Reporting wise is great!

Easily used Review collected by and hosted on G2.com.

What do you dislike about dropthought?

The UI is less presentable - not very interactive

A bit dull

Very minimal customisable page design Review collected by and hosted on G2.com.

Kumaravel D.
KD
Investment Advisor
Mid-Market (51-1000 emp.)
"A Perfect companion for sharing the human thoughts"
What do you like best about dropthought?

It specifies very clearly which business metrics need to be developed. Easy to analyze the feedback and help to determine the areas for improvement. user interface is so good to share our thoughts. Review collected by and hosted on G2.com.

What do you dislike about dropthought?

Web can be improved to make use for all kinds of working people to share their thoughts. Can be given more options to find the specific problem for fixing it and focus on developing the business. Review collected by and hosted on G2.com.

Mugheela s.
MS
Investment Coach
Mid-Market (51-1000 emp.)
"My Personal Experience"
What do you like best about dropthought?

I have been using this and I really loved the site. It's really helpful to analyze my performance based on the feedback. The dashboards are very easy to understand. I get good support from the dropthought for good work balance. I will definitely refer this to my Friends Review collected by and hosted on G2.com.

What do you dislike about dropthought?

There is much to dislike this excellent site; however, if the android version is available would be great to track everything easily. Review collected by and hosted on G2.com.

Haroon F.
HF
Supervisor, Payroll & Employee Benefits
Enterprise (> 1000 emp.)
"Trust worthy"
What do you like best about dropthought?

It's a good place for information and communication. It's a reliable source of information. Trustworthy too. Convenient way of getting information easily available Review collected by and hosted on G2.com.

What do you dislike about dropthought?

It's lengthy and sometimes difficult to understand.

It may also be biased based on general opinion and cost involved too may be more . Lack of information too on how to use it Review collected by and hosted on G2.com.

Ram Chandra K.
RK
Lead Investment Coach
Mid-Market (51-1000 emp.)
"Awesome experience recommend to my friends to go for it."
What do you like best about dropthought?

It gives a completely different experience to know your client's feedback. How are you representing yourself and your company to the client?

In general, we never know. What do our customers think about us? Review collected by and hosted on G2.com.

What do you dislike about dropthought?

Nothing to dislike about this so far. I am totally happy with the survey they have provided. They have a unique way of conducting surveys. Maybe in the future, if I find any improvements will definitely update. Review collected by and hosted on G2.com.

Tasneem H.
TH
Team Lead
Mid-Market (51-1000 emp.)
"CUSTOMER FEEDBACK MECHANISM"
What do you like best about dropthought?

It helps to create client feedback forms, allowing me to analyze the data and segregate the clients based on their requirements. Very efficient tool to track the data. It is a simple and effective tool. Review collected by and hosted on G2.com.

What do you dislike about dropthought?

It can be more user-friendly in creating reports. Integrating with other platforms can help create a smooth customer experience overall. Adding new features can make it more competitive. Review collected by and hosted on G2.com.

Sowmiya K.
SK
Analyst
Mid-Market (51-1000 emp.)
"Interactive Tool"
What do you like best about dropthought?

very easy to track all client details very helpful to gather customer feedback and conduct market research.It helps validate and in serving their needs and to collect feedback Review collected by and hosted on G2.com.

What do you dislike about dropthought?

Navigation can be little bit made user friendly would recommend to make more flexible,at the click of a button or in the dashboard we can make necessary changes to view easily Review collected by and hosted on G2.com.

Venkatakrishna R.
VR
Lead Investment Coach
Mid-Market (51-1000 emp.)
"Great tool to understand my Client's preferences and expectations"
What do you like best about dropthought?

It is a super platform to collect feedback from my Clients regularly so that I can precisely imbibe what are all the negatives/low areas in my services and what is their expectations. Review collected by and hosted on G2.com.

What do you dislike about dropthought?

Currently, there is no WhatsApp version that could have enabled me to reach my Clients with very much ease of convenience. So I hope to see the WhatsApp version soon. Review collected by and hosted on G2.com.

Sonikumari B.
SB
Lead Investment Coach
Mid-Market (51-1000 emp.)
"Drop thought Experience"
What do you like best about dropthought?

It has a unique feedback system. It has helped me to touch all my untouched clients. Also, the interface has just been mind-boggling. This has improved my business by 20%. Review collected by and hosted on G2.com.

What do you dislike about dropthought?

Nothing as of now, But I would love to use it on a mobile application, which must have amazing charts and pictorial representations of data. Also, integrating with email would help. Review collected by and hosted on G2.com.

Geetha Rani S.
GS
Lead Investment Coach
Mid-Market (51-1000 emp.)
"My personal review"
What do you like best about dropthought?

It helps to connect with customers & get constructive feedback & improve the service offered, which leads to higher satisfaction and improved experiences. I will surely refer to my friends and relatives. Review collected by and hosted on G2.com.

What do you dislike about dropthought?

Nothing to dislike however the mobile version is appreciated. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

23 months

Average Discount

21%

dropthought Features
Reporting & Dashboards
Employee Pulse Surveys
Survey Customization
Employee Segmenting
Net Promoter Score (NPS)
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dropthought
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