DomosAI Reviews & Product Details

Domos is an AI workforce automation platform for property management companies that helps teams handle communication, operations, and resident services across multiple channels. It enables property managers to automate tasks such as responding to resident inquiries, coordinating maintenance, managing collections, and assisting with leasing—reducing manual workload and improving consistency of service. Domos integrates directly with major property management systems (PMS), allowing data to flow securely between resident records, work orders, and accounting. By combining natural language processing, workflow automation, and system integrations, Domos acts as a digital team member that supports both residents and staff 24/7. Key use cases include: • Handling resident requests via email, text, and voice without human intervention • Managing maintenance coordination and follow-ups • Supporting collections and payment reminders • Assisting leasing teams with screening, renewals, and scheduling • Tracking communication history and performance metrics across properties Domos is used by property management companies of varying sizes—from small operators managing a few hundred units to enterprise portfolios managing tens of thousands. It supports single-family, multifamily, and manufactured housing operations. Core features and benefits include: • AI communication agents trained on company-specific tone, policies, and workflows • Native PMS integrations for accurate and real-time data synchronization • Multi-channel coverage across email, SMS, and voice interactions • Analytics and tracking tools that measure task volume, response time, and resolution rate • Configurable automation workflows that align with internal processes and compliance requirements Domos helps property managers scale operations without adding headcount, maintain quality communication across large portfolios, and ensure consistent service delivery through AI-driven automation.