We run a large event management platform and DocuPotion handles all our PDF generation — attendee badges (bulk), tickets (bulk), and reports for clients. Some of our events need thousands of dynamic badges and tickets generated in one go, and this product has handled it easily. The server-side generation was the big one for us. We built a fully automated pipeline around it: trigger the generation, file comes back via the callback, gets saved against the record. No timeouts, no manual steps. It also renders everything we need for our custom designs — badges with dynamically coloured SVG icons, ticket layouts with QR codes and event branding — and it all comes out in the PDF exactly as designed which is so important when working to a client's branding requirements.
Probably most importantly, though, the support from Alex is a real standout. He responds fast — usually same day and it's always a thoughtful answer from someone who clearly knows the product inside out. On the rare occasion we've hit an issue, it's been sorted quickly. For something this core to our live platform, that responsiveness matters a lot. Review collected by and hosted on G2.com.
Really nothing significant. It's been reliable in production and the few questions we've had were answered quickly. Review collected by and hosted on G2.com.