--- title: Doctible Reviews meta\_title: 'Doctible Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 18 reviews by the users' company size, role or industry to find out how Doctible works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 18 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- ### Doctible Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Doctible, enjoying its user-friendly platform for managing appointments. [(1 mentions)](https://www.g2.com/products/doctible/reviews?filters%5Bsentiment_snippet%5D=1653612&qs=pros-and-cons#reviews) Users appreciate the **effective patient communication** capabilities of Doctible, enhancing patient notification processes. [(1 mentions)](https://www.g2.com/products/doctible/reviews?filters%5Bsentiment_snippet%5D=1653738&qs=pros-and-cons#reviews) Users appreciate the **effective tracking system** in Doctible, which efficiently notifies patients about important updates. [(1 mentions)](https://www.g2.com/products/doctible/reviews?filters%5Bsentiment_snippet%5D=2105655&qs=pros-and-cons#reviews) Users find the absence of a **daily balances feature** in Doctible frustrating compared to competitors like Revenue Well. [(1 mentions)](https://www.g2.com/products/doctible/reviews?filters%5Bsentiment_snippet%5D=2105659&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Doctible ##### 1. Ease of Use Users appreciate the **ease of use** of Doctible, enjoying its user-friendly platform for managing appointments. [ See 1 mentions ](https://www.g2.com/products/doctible/reviews?filters%5Bsentiment_snippet%5D=1653612&qs=pros-and-cons#reviews) See Related User Reviews ![Andrew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew D.") AD Andrew D. Small-Business (50 or fewer emp.) 5.0/5 "Easy to use!" What do you like about Doctible? Doctible has a very user friendly platform. ##### 2. Patient Communication Users appreciate the **effective patient communication** capabilities of Doctible, enhancing patient notification processes. [ See 1 mentions ](https://www.g2.com/products/doctible/reviews?filters%5Bsentiment_snippet%5D=1653738&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Great for our office" What do you like about Doctible? The broadcast system works great for notifying our patients! ##### 3. Tracking Users appreciate the **effective tracking system** in Doctible, which efficiently notifies patients about important updates. [ See 1 mentions ](https://www.g2.com/products/doctible/reviews?filters%5Bsentiment_snippet%5D=2105655&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Great for our office" What do you like about Doctible? The broadcast system works great for notifying our patients! ### Top Cons or Disadvantages of Doctible ##### 1. Missing Features Users find the absence of a **daily balances feature** in Doctible frustrating compared to competitors like Revenue Well. [ See 1 mentions ](https://www.g2.com/products/doctible/reviews?filters%5Bsentiment_snippet%5D=2105659&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Great for our office" What do you dislike about Doctible? There is not a feature to show daily balances, like on Revenue Well. ## Top-Rated Alternatives [ ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron") Carepatron 4.5/5(699) ](https://www.g2.com/products/carepatron/reviews) [ View All Alternatives ](https://www.g2.com/products/doctible/competitors/alternatives) ![Andrew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew D.") AD Andrew D. Office Manager Small-Business (50 or fewer emp.) 5/15/2025 "Easy to use!" 5/5 What do you like best about Doctible? Doctible has a very user friendly platform. Review collected by and hosted on G2.com. What do you dislike about Doctible? I wish there wasn't a character limit, which I think they may be working on already :) Review collected by and hosted on G2.com. What problems is Doctible solving and how is that benefiting you? Use of forms works amazing Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 5/13/2025 "Great for our office" 4.5/5 What do you like best about Doctible? The broadcast system works great for notifying our patients! Review collected by and hosted on G2.com. What do you dislike about Doctible? There is not a feature to show daily balances, like on Revenue Well. Review collected by and hosted on G2.com. What problems is Doctible solving and how is that benefiting you? Communicating efficiently with our patients. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite LD Leslie D. Small-Business (50 or fewer emp.) 8/31/2023 "Incredible" 5/5 What do you like best about Doctible? We have been using Doctible for a while now, and the platform is amazing. This service allows us to communicate with our patients just as we would with cell phones. We all have access to the website on our desktops and can communicate with our patients in unison. We know that hardly anyone answers their phones anymore. So, with Doctible, we can chat about anything, from confirming appointments to sending pictures of X-rays and insurance cards. Moreover, we started with 73 reviews, and now we have 1064, thanks to their review-boosting service, unlike any other service we've encountered. People click and respond. Review collected by and hosted on G2.com. What do you dislike about Doctible? I wish we could also send pictures to our patients and doctors from Doctible. Maybe even pdf files. Review collected by and hosted on G2.com. What problems is Doctible solving and how is that benefiting you? Patients do not answer their phones but they will answer a text message. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 11/9/2023 "Very happy with Service" 5/5 What do you like best about Doctible? Doctible has definitely increased our online review presence on Google. They make it easy for us to send the daily review requests. Review collected by and hosted on G2.com. What do you dislike about Doctible? The Daily Review needs improving. It doesn't remove the patients who didn't show up to their appointment, so careful attention needs to be paid when reviewing the list so as not to send that patient a review request. Review collected by and hosted on G2.com. What problems is Doctible solving and how is that benefiting you? Generates great reviews Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 11/29/2023 "Wonderfully Reliant Service!" 5/5 What do you like best about Doctible? Service expectations are consistenly met, wonderful technnical support team! Review collected by and hosted on G2.com. What do you dislike about Doctible? Sometimes I would like to tailor our settings in more detail to suit our needs, but otherwise, it has been nearly perfectly wonderful! Review collected by and hosted on G2.com. What problems is Doctible solving and how is that benefiting you? They handle our appointment reminders, missed appointment notices, and overdue for dental checkup messages! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite CH Carrie H. Small-Business (50 or fewer emp.) 10/19/2023 "Great form of communication" 5/5 What do you like best about Doctible? Very easy to use, love that patients can send pictures of insurance cards, x-rays etc. Makes it much easier for us to prepare for the patients appointment. Review collected by and hosted on G2.com. What do you dislike about Doctible? When multiple people are logged in, and a coworker replies to the text, I wish it would not show it as a new message. Shoul dbe showing resolved. Review collected by and hosted on G2.com. What problems is Doctible solving and how is that benefiting you? patient engagement, helping us obtain patient information prior to appointments Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 11/16/2023 "Patient communication made easy!" 5/5 What do you like best about Doctible? Being able to text our patients is great. No one answers their phones and they do not return calls. Texting is simple and easy. Our patient reviews have increased as well! Review collected by and hosted on G2.com. What do you dislike about Doctible? Wish we could have more characters for text messages. Review collected by and hosted on G2.com. What problems is Doctible solving and how is that benefiting you? Patient appointment confirmation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 11/10/2023 "I have loved using this program it really help me on my day to day task" 5/5 What do you like best about Doctible? You can grab reviews and see them and respond to them prior to them hitting google I use them frequently. they have so many features i can choose from. I love how easy it is to see the reviews and implement it in with new hires to navigate on the page. Review collected by and hosted on G2.com. What do you dislike about Doctible? i like everything about it so far and have not found any issues with customer support or tech issues. Review collected by and hosted on G2.com. What problems is Doctible solving and how is that benefiting you? Google reviews are being monitored on a daily basis Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 11/2/2023 "Doctible" 5/5 What do you like best about Doctible? Doctible is easy to use. I like that low reviews don't automatically show up on Google, giving you the opportunity to address the issues. Review collected by and hosted on G2.com. What do you dislike about Doctible? I have not found a problem that I can see. Review collected by and hosted on G2.com. What problems is Doctible solving and how is that benefiting you? Easy to get reviews Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Paul M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul M.") PM Paul M. Small-Business (50 or fewer emp.) 8/24/2023 "Fantastic service!" 5/5 What do you like best about Doctible? Great at boosting reviews and facilitating conversations with new and existing patients! Review collected by and hosted on G2.com. What do you dislike about Doctible? Needs to have capability of toggle a switch for English/Spanish for individual accounts or a translate button maybe? Review collected by and hosted on G2.com. What problems is Doctible solving and how is that benefiting you? Great for review management and patient communication Review collected by and hosted on G2.com. 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