--- title: Docsie Reviews meta_title: 'Docsie Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 118 reviews by the users' company size, role or industry to find out how Docsie works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 118 scale: '5' date_modified: '2026-10-30' parent_category: name: Knowledge Management url: https://www.g2.com/categories/knowledge-management ---

Docsie Reviews & Product Details

Pricing

Pricing provided by Docsie.

Standard

$10.00
1 Users Per Month

Docsie Reviews (118)

Reviews

Docsie Reviews (118)

4.8
118 reviews

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Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Straightforward knowledge base maker."
5/5
What do you like best about Docsie?

User-friendly, easy-to-use knowledge base making a software where you don't need to be a technical person to use! It's easy to get started, and it has many capabilities for creating nice looking knowledge bases. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

There is some hopping around between features that are located in the setting dashboard; however, after some tinkering, it's easy to know where everything is. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Straightforward and very robust platform."
4.5/5
What do you like best about Docsie?

It's very easy to collaborate and maintain knowledge base content, as well as to do specialized information searches. Excellent importing and exporting feature; it works flawlessly and simplifies the process considerably. Teamwork is a significant advantage when it comes to information exchange. Awesome User Interface; it's attractive to look at and makes it simple to locate what you're looking for. Thus, there are many aspects of this platform that I like. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

It's a bit tricky to navigate when first jumping into the platform, and it would be nice if there were some API documentation capabilities. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"User friendly and sophisticated tool."
4.5/5
What do you like best about Docsie?

Docsie is a great tool to generate documentation for technical projects. We have used it on a few of our projects and find it to be very helpful to manage our client-side documentation and submit reports to our teams. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

There were a few error messages I saw in the year of using Docsie, but besides those, its a solid tool and we use it regularly. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Small-Business (50 or fewer emp.)
"Excellent documentation builder!"
4.5/5
What do you like best about Docsie?

Depending on the projects that the customer is working on, various workers may have access to different users. The ability to rapidly design a home page and publish it together with all of the essential documentation. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

They have something called a ghost translator. It's really a neat tool that automatically translates the entire documentation. However, the translation is not perfect, and I found some minor grammatical errors in the translated copy. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Easy to use and fully functional!"
5/5
What do you like best about Docsie?

Docsie focuses on producing clean and dynamic documentation in a short amount of time and with little effort. Our team can collaborate on documentation and easily publish them on Docsies online cloud, with JWT token. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

Nothing! Docsie is fully efficient for helping us with our document creation processes. Review collected by and hosted on G2.com.

Rachel M.
RM
Rachel M.
Senior Business Analyst
Enterprise (> 1000 emp.)
"Knowledge Management Tool that simplifies our docs"
5/5
What do you like best about Docsie?

- How simple the platform is and how easy it is to manage our enterprise software docs and share them with other teams.

- Lot's of new features and improvements launching monthly for the past year.

- Great integrations with other platforms like Airtable.

- Amazing support; they always go above and beyond to help us. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

I wish there were capabilities for single sourcing and better file management. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Docsie is an essential tool for us!"
5/5
What do you like best about Docsie?

Their customer service is outstanding. They answered immediately and conveyed just what I wanted to hear. That says volumes about the quality of their software. I like the company's dedication to improving features before they are released. Everything seems so pleasant to use and fulfilling that it makes document creating so much simpler and enjoyable. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

In the beginning it was a bit awkward navigating through the platform, but after using it for some time, it became easy and enjoyable to use! Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Very nice UI and easy to use platform"
5/5
What do you like best about Docsie?

A knowledge base that is simple to use, create and collaborate on. A large number of substantial characteristics distinguish the product from other similar platforms I have tried to use for the same purpose. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

Besides the rare glitches that get fixed within a matter of days, Docsie is a great tool. I have not found any serious cons. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Well thought out platform for technical documentation"
5/5
What do you like best about Docsie?

Docsie significantly simplifies and improves the process of documentation. It was immediately and readily embraced since it is so much better than what we were doing before. It includes excellent tools and capabilities that assist us with our fast pace and busy dev team by managing our documentation process more efficiently. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

Using the app on mobile is not the best. Because Docsie is so robust, using a computer or laptop is pretty much its only requirement for a high level of efficiency. Review collected by and hosted on G2.com.

Verified User in Telecommunications
ET
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Docsie is an absolute must for product documentation!"
4.5/5
What do you like best about Docsie?

It's simple to use and flexible in terms of sharing and permissions. It enables us to provide clients with only the product documentation they require. Additionally, it has many extra plugins and style guides, as well as the capacity to password protect your documentation. Docsie also has fantastic customer support. They are always willing to help and provide us with the support we need to successfully complete our written projects. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

I would like to see more templates within that should speed up the process of developing the product documentation. Review collected by and hosted on G2.com.

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GU
Guest User
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Last activity about 2 years ago

What is Docsie used for?

0 Upvotes
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Pricing Options

Pricing provided by Docsie.

Standard

$10.00
1 Users Per Month

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Starting at $2,040.00
1 Package Per Year

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