--- title: Docsie Reviews meta_title: 'Docsie Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 118 reviews by the users' company size, role or industry to find out how Docsie works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 118 scale: '5' date_modified: '2026-07-13' parent_category: name: Knowledge Management url: https://www.g2.com/categories/knowledge-management --- # Docsie Reviews **Vendor:** Docsie **Category:** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software) **Average Rating:** 4.8/5.0 **Total Reviews:** 118 ## About Docsie Docsie is an innovative documentation management tool designed for ease of use and efficiency. It stands out with its AI-powered features, enabling automated content creation and updates. Ideal for technical writers, product managers, and developers, Docsie supports multi-language documentation and integrates seamlessly into various workflows. It is particularly popular in the manufacturing sector for its ability to handle extensive product manuals and technical documents. With Docsie, businesses can significantly streamline their documentation processes, improving overall productivity and user experience. You can access Docsie through a SaaS web application to create and edit documentation from any location. Then, you can publish content to a dynamic knowledge portal that end-users and employees can access whenever they need information! Docsie offers a range of powerful business-grade features to help you write and manage product documentation with ease. Onboarding Service: • Free onboarding with Docsie Pilot to import your content and help you get the most value from the platform. • Get help with custom portal design, and an optional training session so your employees can maximize their productivity in Docsie. Knowledge Base and Documentation Portal: • Internal knowledge portals to share self-service knowledge with employees. • External customer knowledge bases to share self-service help documentation and reduce customer support workloads. • Built-in knowledge base statistics and documentation feedback surveys with Docsie Vocally. • Use the default Docsie portal design or deploy a custom knowledge base design based on your brand style and image. • A free custom domain on the free plan for everyone, with additional domains available on paid plans. • Deploy knowledge portals using Docsie hosting, custom deployments, or on-premise instances (Organization plan) Documents and Content Editor: • Support for Markdown syntax and import or export Markdown content. • Docsie Editor allows you to create content in a WYSIWYG editor that supports rich text formatting, emoji symbols, section headers, tables and lists, image and video, iFrame embedded content, tooltip callouts, code snippets, URL hyperlinks • Grammar or spell checking with a configurable rule-based content linter. • Create API documentation, standard operating procedures (SOPs), and technical documents from scratch or with built-in templates. • Create your own snippet and fragment templates to reuse content across your documents with one click. Help Centers and In-App Help Interfaces: • Deploy help centers and in-app support interfaces to share contextual point-in-time help documentation with end-users using a HTML footer script. • Create product and software guided tours to walk end-users through step-by-step workflows. • Add in-app help interfaces to your web application so users can access documentation on the same page. Languages, Versions, and Translations: • Version management allows end-users to view historical documentation in your knowledge base via canonical URLs rather than duplicate pages. • Language management and extended localization helps you automate the deployment of multilingual content without the need for professional translators. • Ghost AI language translation converts source documents automatically to the target language. Docsie AI translation supports these languages: English, French, Spanish, German, Dutch, Norwegian, Portuguese, Danish, Swedish, Arabic, Chinese, and Japanese. Collaboration and Project Management: • Create workspaces for each team, business department, or product and service in your portfolio and organize your content. • Add comments, notes, and tasks to documents and tag team members to assign tasks. • Project management tools based on Agile working methodologies, with Kanban style status indicators for Draft-Review-Approval, per task user assignment, due dates and timelines, and target document or topic selection. • Webhook support enables you to share updates when content is created, edited, deleted, and published in Slack, Mattermost and other business IM tools. Security, Compliance, User Roles, and Data Protection: • Role-based access controls (RBAC) and granular permissions for each workspace. • JWT token authentication with strict and lax options. • Temporary passwords to enable access for contractors and freelancers. • Single sign on via corporate SSO, Google, LinkedIn, or Microsoft logins. ## Docsie Pros & Cons **What users like:** - Users value the **centralized documentation features** of Docsie, enhancing collaboration and management for all team members. (1 reviews) - Users value the **collaboration features** of Docsie, enabling multiple team members to work efficiently together. (1 reviews) - Users value the **centralized content management** of Docsie, enhancing collaboration and ease of use for all teams. (1 reviews) - Users value the **centralized documentation management** of Docsie, enhancing collaboration and streamlining processes for all teams. (1 reviews) - Users love the **intuitive interface and collaboration features** of Docsie, making documentation easy for all teams. (1 reviews) - Easy Creation (1 reviews) - Features (1 reviews) - Interface Ease (1 reviews) - Intuitive (1 reviews) - Intuitive Usability (1 reviews) **What users dislike:** - Users find **integration issues** with popular tools like Jira and Slack, complicating their workflow and usability. (1 reviews) - Users express frustration over the **lack of integrations** with popular tools, limiting seamless connectivity and functionality. (1 reviews) - Users find there is a **steep learning curve** in mastering Docsie's advanced features and UI adjustments. (1 reviews) - Users experience a **steep learning curve** with Docsie, especially when navigating advanced features and UI elements. (1 reviews) - Users note a **steep learning curve** with Docsie, particularly regarding advanced features and intuitive UI elements. (1 reviews) - Missing Features (1 reviews) - Not Intuitive (1 reviews) - Poor UI Design (1 reviews) - Slow Loading (1 reviews) - Steep Learning Curve (1 reviews) ## Docsie Reviews ### 1. Great Collaboration and Centralized Docs, but Room for Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Ashish Y. | Sr. IT Ops Analyst - IT Disaster Recovery, Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2025 **What do you like best about Docsie?** I really like how Docsie centralizes documentation creation, management, and publishing in one place. The interface is clean and intuitive, and I appreciate the collaboration features—multiple team members can work on documentation simultaneously with version control and translation management built-in. It feels like Docsie was made for both technical and non-technical teams. **What do you dislike about Docsie?** While Docsie is very capable, there’s a bit of a learning curve when you first start using it, especially with advanced features like versioning, multi-language support, and embedding docs. Some of the UI elements could be more intuitive, and it would be nice to have more integrations with popular tools like Jira, GitHub, or Slack. **What problems is Docsie solving and how is that benefiting you?** Docsie helps solve the problem of disorganized, inconsistent documentation across teams and products. Before using it, maintaining version control, translations, and publishing workflows was time-consuming and error-prone. With Docsie, everything is centralized — we can create, update, translate, and publish documentation in one place. ### 2. Docsie - A Powerful but Young Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Dillon C. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Docsie?** The ability to platform instructions with snippets tool **What do you dislike about Docsie?** The software is not mature so it has bugs in the UI and convoluted ways of implementing things. No revision control in terms of locking documents from being edited. **What problems is Docsie solving and how is that benefiting you?** Streamlining manufacturing documentation ### 3. Docsie revolutionized our communication, documentation, and onboarding. **Rating:** 5.0/5.0 stars **Reviewed by:** Nora D. | Cyber Security Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Docsie?** As an IT professional, I highly appreciate the functionality of linking and categorizing documents provided by our documentation company. The ability to consolidate essential information and processes in a single location accessible by both new and existing team members is invaluable. Our team has utilized Docsie to store critical materials such as handbooks, onboarding information, and best practices for effective collaboration. Moreover, we use it to maintain a team recognition log, which has proven to be an efficient tool for acknowledging team members' contributions. Overall, this documentation company has provided us with a powerful tool for knowledge management and streamlined our workflows. **What do you dislike about Docsie?** The current absence of a method to sign off on Docsie documents in our document management system has created a challenge for our team. For our department, it is imperative to have a streamlined and efficient process to sign off on crucial documents, such as our handbook. However, due to the absence of this feature, we have had to resort to creating workarounds, such as using Docsie, to sign off on documents. While this workaround has proven effective, it is not an ideal solution for our team's documentation needs. We strongly urge our documentation company to consider implementing a robust feature for signing off on Docsie documents to enhance our document management process. **What problems is Docsie solving and how is that benefiting you?** I appreciate the comprehensive support provided by our documentation company. The platform has enabled seamless communication and sharing of processes across our team while streamlining onboarding for new hires. It has also allowed us to efficiently share procedures and benefits while providing support to our leadership team. Overall, the platform has proven to be a valuable tool in enabling effective communication and documentation processes, essential to the success of our organization. ### 4. Effortlessly Organize and Manage Content **Rating:** 5.0/5.0 stars **Reviewed by:** Anne T. | Business Data Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Docsie?** I'm delighted to share my positive experience with Docsie! The rich text editor is superb and makes creating content a breeze. I'm impressed with how the pages are organized, and it's effortless to create multiple categories, making everything easy to access. The feature that stands out the most to me is the history of changes, which has been a lifesaver on more than one occasion. It's reassuring to know that I can always refer back to previous versions of my work and track any edits. Overall, I highly recommend Docsie to anyone in need of a powerful and user-friendly content management system. **What do you dislike about Docsie?** There was some knowledge transfer in the beginning because there is so much to this application. However, the Docsie team provided excellent support in helping me understand how to make the most of the platform, which did take some time for knowledge transfer. Nonetheless, the support was invaluable, and once I got the hang of it. **What problems is Docsie solving and how is that benefiting you?** We are utilising Docsie to maintain a comprehensive knowledge portal for our team, which has proven to be an invaluable resource. Thanks to Docsie, we now have a single source of truth that the entire team can trust and contribute to, which has improved collaboration and knowledge sharing across the organisation. One of the standout features of Docsie is that it allows everyone on the team to write articles and share them, ensuring that every voice is heard and all perspectives are represented. We appreciate how user-friendly and accessible the platform is, making it easy for our team to contribute and stay up-to-date with important information. Overall, we highly recommend Docsie to any organisation looking to streamline knowledge management and improve team collaboration. ### 5. Highly recommend tool for creating a company knowledge base **Rating:** 4.5/5.0 stars **Reviewed by:** Jose T. | Business System Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2023 **What do you like best about Docsie?** I find Docsie to be a valuable tool due to its highly adaptable page layout and diverse range of functions available. With such flexibility, the possibilities for content creation are virtually limitless **What do you dislike about Docsie?** I have observed that the tool still lacks some flexibility, particularly in terms of rearranging pages by dragging and dropping them into different subtopics. Being able to reorder pages in this way would provide a greater level of adaptability and improve our ability to oorganise our documentation effectively **What problems is Docsie solving and how is that benefiting you?** I highly recommend Docsie as a useful tool for creating company documentation. However, it's worth noting that I have used a competing platform, Notion, which offers a simpler interface with more intuitive navigation. Notion allows users to drag and drop pages for easy reordering and also makes it easier to locate pages. ### 6. Docsie is a documentary powerhouse **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2022 **What do you like best about Docsie?** Docsie has robust feature sets that helps us really get a cutting edge over all our client-side documentation. Docsie allows us to also password project our docs, provide our clients with documentation in different languages and enhance our documentation creation workflow and the end result! **What do you dislike about Docsie?** There is a bit of on ramping/training, which meant we had to learn all the features that Docise has to offer and there are alot! But once he got the hang of the platform, creating docs became a breaze! **What problems is Docsie solving and how is that benefiting you?** Our documentation for clients was a mess! We had countless un organized PDF's scattered across multiple projects and teams and Docsie helped us create a knowledge base to control how we process, create and share docs. ### 7. Awesome platform and even better team of engineers supporting it **Rating:** 5.0/5.0 stars **Reviewed by:** Oren S. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2022 **What do you like best about Docsie?** Flexible platform that is capable of lot custom features including images, dynamic content and complex nesting of our detailed datasheets. The best part is the team that supports Docise. They are responsive, professional and able to take our input and turn it into results that will help our customers with comprehensive, well organized documentation. **What do you dislike about Docsie?** No major complaints. They are honest about their capabilities and they go above and beyond to earn your business and help you become self sufficient on the platform **What problems is Docsie solving and how is that benefiting you?** We needed to update our website to a more modern platform but we still needed to present our complex documentation for LabJack.com so that our engineers can find and access the info with a few clicks and simple navigation. Docsie to the rescue! ### 8. I still believe Docsie is fantastic! **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsay T. | Information Technology Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2022 **What do you like best about Docsie?** Docsie is simple to use and integrates search with our process, making it simple to access information no matter where it is stored. **What do you dislike about Docsie?** Nothing! We have seen time and time again Docsie have so many solutions to our documentation workflow issues we use to have **What problems is Docsie solving and how is that benefiting you?** Docsie has been our "one stop shop" for all our documentation needs. We are really grateful fo the help that the Docsie teams has provided us as well as there consistent support. ### 9. Beautiful product for creating docs fast! **Rating:** 5.0/5.0 stars **Reviewed by:** Shelley L. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Docsie?** There are a lot of features available in Docsie. Effective organisation, solid search, rich and attractive content, and a good model for sharing and permissions all contribute to a positive user experience. It is much faster than other wikis that provide a large number of features. **What do you dislike about Docsie?** This tool is at the top in its class. I have a sneaking suspicion that the relatively low number of available integrations will be a barrier for many different companies. On the other hand, it is compatible with all of the services that we need. There is a possibility that you may not need a wiki in the first place; nevertheless, if you do, Docsie is one of the best options available to you. **What problems is Docsie solving and how is that benefiting you?** The planning of projects, as well as memoranda and high-level technical documentation, are all handled using Docsie. Keeping Docsie in sync with code is a tiny bit more difficult than keeping it in sync with markdown files. On the other hand, maintaining its conformity with the business goals served by that code is a great deal simpler. Therefore, it would seem that the compromise is acceptable. ### 10. full fillies our Documentation requirements. **Rating:** 4.5/5.0 stars **Reviewed by:** Sandy S. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2022 **What do you like best about Docsie?** In general, Docsie does what most documentation platforms are suppose to do but they fall short. We found Docsie in may of last year and we have been using it for a few of our projects and its a good platform. **What do you dislike about Docsie?** It took us a few months to learn and get used to where all the features are. This is a good and bad thing. It's good because it has so many amazing features, however its bad at the same time because there some time was spent learning the platform. **What problems is Docsie solving and how is that benefiting you?** We have struggled with our documentation in the past using a bunch of different tools and combining them to create our documentation, but no more! Docsie finally allows us to create our documentation with all the tools we need in one place! This makes our workflow a whole lot simpler and saves a lot of time as wel. ### 11. Fantastic, and fun to use doc creation tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Roxy R. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2022 **What do you like best about Docsie?** Docsie team, you so much for creating an awesome documentation creation product! From end to end flow Docsie allows you to create, publish and maintain awesome looking documentation! **What do you dislike about Docsie?** It takes some getting use to when you first get started. However, after a few runs through the platform and its features, it becomes like second nature to create awesome documentation. **What problems is Docsie solving and how is that benefiting you?** We always needed to update our documentation, Docsie allows us to do so seamlessly and change our updated docs very easily!. We enjoy using the platform and we have used it for many client based projects., ### 12. Documentation made easy! **Rating:** 4.5/5.0 stars **Reviewed by:** Wendy M. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2022 **What do you like best about Docsie?** In addition to the excellent auto-save function given by the platform, which is simple to create documentation, maintain it and publish it. The platform's intergreation feature is also excellent since it works well with the usage of gifs and photos. **What do you dislike about Docsie?** It would be nice to have to have a more updated user manual and perhaps additional formatting choices for the text, the ability to utilise other forms such as points, numbers, and blockquotes in combination with one another. **What problems is Docsie solving and how is that benefiting you?** I'm putting up a knowledge base for information technology using Docsie. We didn't have one previously, and Slab has made it easy to get things started in the right direction. This is really valuable to my organisation since it aids in the learning of the staff. ### 13. Brings all the tools you need to create awesome documentation! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2022 **What do you like best about Docsie?** When it comes to building documentation and knowledge portals, Docsie is user-friendly and fun to use! knowledge portals may be organised into subjects and subtopics, which I find useful. Incorporating multimedia content and hyperlinks into notes makes it simple to produce and distribute documents to colleagues and customers. **What do you dislike about Docsie?** Sometimes I forget when I am in editor mode or viewing mode within articles. It's kind of my fault since there is a clear button stating to click it to start editing, but perhaps it could be more visible? **What problems is Docsie solving and how is that benefiting you?** We are utilising Docsie to create a knowledge portal, where we can discover information on everything that is relevant to our projects. It assists us in maintaining a single source of truth in which we can place our faith and in which we can all participate as a team. Because everyone can create articles and distribute them, everyone's voice can be heard, which is a positive development. ### 14. Keeps us on point! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Docsie?** Beautiful design, easy-to-use interface, and prompt customer service. The use of the application is enjoyable, and our team is having a good time utilising it in a social and collaborative environment. I truly like the platform's quick knowledge search, and I believe that this is an under-marketed feature of the site. Providing we can fully integrate all of our platforms into Docsie and the indexing and searching ability is robust enough, Docsie has the potential to be a beneficial one-stop-shop for our team for finding everything that is linked to the company. **What do you dislike about Docsie?** To be quite honest, I can't think of any significant drawbacks. Any knowledge base would have friction due to the large quantity of organisational information that has to be captured and organised, but that would have happened regardless of which one was used as a starting point. **What problems is Docsie solving and how is that benefiting you?** Docsie has shown to be incredibly helpful in enhancing cooperation and onboarding for new employees. Despite the fact that I was a new employee, I was swiftly brought up to speed and given access to the information I need in a timely way. ### 15. Docsie is required for awesome docs! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer K. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2022 **What do you like best about Docsie?** The simplest solution is always the best solution for a problem. My confidence in my ability to figure out how to create awesome docs has grown over the course of just a few weeks of using this tool Everything about this is amazing, and we can completely enjoy a whole knowledge portal as a result. **What do you dislike about Docsie?** You should not have any negative feelings about Docsie for the time being. **What problems is Docsie solving and how is that benefiting you?** Our internal teams are now use this application to assist them in resolving client inquiries and referring to articles from the knowledge portal. ### 16. Nice integration capabilities with Documentation **Rating:** 5.0/5.0 stars **Reviewed by:** Margo K. | Buciness Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 06, 2022 **What do you like best about Docsie?** You can create articles quickly and easily because of its user-friendly UI. Using keyboard shortcuts to write is really convenient, and there is also fantastic search navigation. **What do you dislike about Docsie?** Tables were an issue when we first started, however, they have fixed this feature and it works great now. We can do quick basic financial tables for our clients with ease. **What problems is Docsie solving and how is that benefiting you?** A comprehensive knowledge base is being developed that will be utilised across all divisions of our organisation in order to maintain internal knowledge and aid new employees who are unfamiliar with our procedures and clients who get onboarded for what we provide. ### 17. Well-rounded for continuous documentation creation. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 03, 2022 **What do you like best about Docsie?** The framework is fantastic. The features are amazing, such as the option to turn an item to stale, add custom CSS, and download articles. They're a young organisation that values customer feedback. Every new feature is something I eagerly anticipate! **What do you dislike about Docsie?** Every now and then there are minor issues with new releases for the application but overall we have a great experience with Docsie! **What problems is Docsie solving and how is that benefiting you?** A whole bunch of problems occurred before we used Docsie! Our documenttion before Docsie was a mess! we had documentation in emails (PDF's) our SharePoint was out of date, creating and changing docs was problematic. Docsie solved all of our documentation issues with its solutions. ### 18. Very unlikely to find an equivalent service and software for documentation. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2022 **What do you like best about Docsie?** It is really convenient to be able to customize your documentation layout completely and create your own layout. The documentation builder has made it very simple to create a landing page even if you have no prior experience with web design. **What do you dislike about Docsie?** I'm overwhelmed by the number of features, and I need to run through a few tutorials to go over them all. It being robust is awesome once you know how everything works, but it's bad in the sense that there is a lot you can do and you need to understand how everything works. Take some time to dig through the platform and eventually, in a week or so, you get used to everything and all the features and have fun with it. **What problems is Docsie solving and how is that benefiting you?** We were on the lookout for a third-party platform that would allow us to manage our knowledge base completely and provide self-service. The most important aspect is that we do not have to rely on any third-party agency or extra resource to administer the web-based documentation building software. ### 19. Excellent tool for knowledge sharing! **Rating:** 4.5/5.0 stars **Reviewed by:** Ghina S. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 08, 2022 **What do you like best about Docsie?** The tool's simplicity of use. It is incredibly intuitive and simple to use, which means that the entire team can access and utilise the system with little or no training. **What do you dislike about Docsie?** You can integrate a Google Sheet, however, the built-in Docsie table editor was difficult to use at first, but they improved it and it's a lot easier now. **What problems is Docsie solving and how is that benefiting you?** In 365, we're addressing the issue of having a plethora of distinct folders. Previously, information was dispersed throughout the organisation; today, it is centralised, implying that company performance has improved. ### 20. It was really simple to set up, publish and maintain docs! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2022 **What do you like best about Docsie?** I like how simple it was to set up, how soon our staff was able to begin generating help documentation, and how easily it can be integrated with our live chat platform. Their crew is very responsive to inquiries and a pleasure to work with. I strongly advise you to look into them if you are looking for a knowledge base solution. **What do you dislike about Docsie?** There is nothing I hate about it, however, more connection with our live chat platform would be fantastic! But they are making their own chat! **What problems is Docsie solving and how is that benefiting you?** Improved onboarding for our users, as well as the ability to simply share content through chat. ### 21. We love Docsie! **Rating:** 5.0/5.0 stars **Reviewed by:** Linda J. | User Experience Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2022 **What do you like best about Docsie?** The ease with which it may be used. The UI is very user-friendly and simple to understand. Members of the team with no prior knowledge base creation exrpieince have been able to grasp the concept quickly after a short training session. **What do you dislike about Docsie?** The only thing I dont like is that we didn't find Docsie sooner! **What problems is Docsie solving and how is that benefiting you?** It's been a way to provide a great solution for us to create and publish various knowledge-based information for sharing with our teams. Much easier now for our team to find information within Docsie's search navigation and share information, as well as collaborate on documentation creation. ### 22. Excellent place to do technical documentation. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2022 **What do you like best about Docsie?** An excellent knowledge-base tool with a generous amount of capabilities; it is simple to comprehend how each feature operates, and the assistance of your customer success team is really appreciated. In general, the product has reached a mature stage. **What do you dislike about Docsie?** We experienced a few difficulties where we'd have a blip when a new version was made available, but that was resolved. Typically, this was resolved fairly quickly by the Docsie team and was not considered to be a serious issue. **What problems is Docsie solving and how is that benefiting you?** It is necessary to have proper documentation for both our internal team and for external members of the company. We were able to minimize the amount of customer escalation requests as a result of Docsie. ### 23. The best documentation creator I've come across thus far. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2022 **What do you like best about Docsie?** Docsie's new interface is completely functional for all of the tasks we need it to do. It is very durable and enables seamless communication with our team. It works swiftly and simply for the development of documentation from start to finish. **What do you dislike about Docsie?** It will take some time to get familiar with all of the features. There are several features, Docsie is robust, and we like it for this reason; nonetheless, there is a little learning curve. **What problems is Docsie solving and how is that benefiting you?** Docsie is used for client-side documentation in our company. It is simple to edit and duplicate articles in the event that you need to make last-minute modifications. Additionally, it automatically translates documentation and has a plethora of capabilities and plug-ins. ### 24. Well needed platform for development documentation. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2022 **What do you like best about Docsie?** Docsie interface is really simple to understand. It works under the bases of books and shelves and a workspace. I like this because it provides all the functionality we need for development documentation in conjunction with colaboration tools. **What do you dislike about Docsie?** There are a lot of new features consistently updated on the platform and it can be hard to keep track of where they are. This is a good and bad thing. Its good because they always update the platform with new features, which are awesome, but its bad because sometimes they appear without us knowing how to use them fully. This is solved by contacting the Docsie team for technical questions and support. **What problems is Docsie solving and how is that benefiting you?** Docsie is an all-in-one development documentation tool. It helps us create all of our user guides and documentation for onboarding new employees and sharing development documentation for projects. ### 25. Life saver tool for client-side documentation! **Rating:** 5.0/5.0 stars **Reviewed by:** Diane S. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2021 **What do you like best about Docsie?** Docsie has many amazing qualities. It publishes simple yet dynamic design documentation, which are easy to create, and has so many plugins to make them meet all requirements. **What do you dislike about Docsie?** It took us some time to learn how to use the platform. We had to get a few demos to clear up any misunderstandings we had. However, Docsie's team was patient and answered all of our technical questions and cleared up all of our confusion. **Recommendations to others considering Docsie:** Definately, yes! **What problems is Docsie solving and how is that benefiting you?** We use Docsie for our clients to show them different product documentations. Most of our products documentations are password protected and sent privately to our clients for various projects. Docsie is reliable and fully functinoal. ### 26. Reliable and easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2022 **What do you like best about Docsie?** Docsie is really user-friendly. It's good to be able to see previews of your changes, the statistics tool is useful, and the customer support is excellent. Their personnel is always prepared to provide a hand and is quite attentive to customer comments on their products. **What do you dislike about Docsie?** Using tables in the editor seems somewhat tricky; however, they have improved it drastically. **What problems is Docsie solving and how is that benefiting you?** An API is a simple method to store information in a knowledge base and make it available to other applications. The advantages of using the software became increasingly apparent as time went on. ### 27. On point for creating technical writing project! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2022 **What do you like best about Docsie?** Using the Docsie software is a really pleasant experience. The several sorts of material that may be created in a document meet all of the requirements I've had while using Docsie. Embedding media is a neat and aesthetically appealing method of displaying information. Content categorization is a fun and rewarding activity. **What do you dislike about Docsie?** I understand that this is a minor point, but Docsie does not have a dark mode option, which has grown somewhat more vital to me as a general feature as time has passed using other tools. **What problems is Docsie solving and how is that benefiting you?** We are attempting to improve the sharing of documentation and information within our organization. Docsie has allowed us to increase the quality of our documentation while also assisting individuals in finding the content that is relevant to their use case. ### 28. All encompassing documentation solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2022 **What do you like best about Docsie?** In addition to being a highly powerful and valuable piece of software, the greatest thing about using it is that it is incredibly simple to use and very user-friendly. In general, Docsie has been really easy and hassle-free throughout my relationship with them. In addition to having handy editing capabilities, it is quite functional. Docsie is updated and improved on a regular basis, and it is also committed to providing helpful customer service as well. **What do you dislike about Docsie?** There isn't anything to hate about this platform in terms of its functionality. **What problems is Docsie solving and how is that benefiting you?** Providing assistance with content generation and publishing, collaboration through documentation projects, and a variety of other tasks related to this. We find it very useful and helpful for our needs. ### 29. Very smart tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2021 **What do you like best about Docsie?** Docsie has an intuitive design. It's fun to use and easy to publish documentation. We use it all the time for technical writing projects and it's an awesome software to publishing documentation from the beginning of developing them to the end. Docsie's team is also very knowledgeable, and they offer great insights into the documentation process. **What do you dislike about Docsie?** Publishing knowledge bases and documentation with Docsie's online cloud is easy; however, publishing with one line of code does take some technical skills to manage that process. **What problems is Docsie solving and how is that benefiting you?** Docsie provides us with all the backup we need, from very catered technical support to the tools we require to make our documentation publishing processes swift and simple. We very regularly collaborate on documentation and DOcsie also has a lot of collaboration tools to help us with these efforts. It has many 'nice to haves' and needed features for creating online documentation. ### 30. Nice platform and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2022 **What do you like best about Docsie?** Docsie makes creating, building, and publishing documentation and portals easy and fast. There are so many amazing tools that make this process super powerful and easy. We love it. **What do you dislike about Docsie?** Nothing comes to me when I try to write about anything dislike. I would say that there aren't any. **What problems is Docsie solving and how is that benefiting you?** We have a large team that are assign tasks to one another utilising the workflow tool and carry out the procedure in a streamlined manner. Essentially, we provide product documentation, including technical and frequently asked questions. But for our department we use Docsie for internal docs. ### 31. Product documentation software that is second to none! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2021 **What do you like best about Docsie?** It offers a lot of features that are really helpful. With an easy user interface, it is capable of supporting almost any kind of documentation use-case. Ability to collaborate with teams and publish content under strict editorial controls. Well-designed search navigation makes it easier to create knowledge bases that are searchable. Excellent analytics, get insights about your documentation quickly. **What do you dislike about Docsie?** It takes some time to learn how to use it. But after getting some guidance from their tech team, we got started using Docsie and we love it! **Recommendations to others considering Docsie:** Docsie is a great product that has many amazing features to support product management documentation. It looks clean, slick and solves all use cases for our product documentation. We are really happy with Docsie **What problems is Docsie solving and how is that benefiting you?** Docsie helps us to create product documentation for our clients and stakeholder. It's a great product that is easy to use once you get the hang of it, and it solves all our documentation issues in one place, without having to use various platforms to create product documentation and knowledge portals. ### 32. Ideal way to create documentation productively. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2022 **What do you like best about Docsie?** A fantastic and dependable knowledge base tool with a generous amount of options to choose from. The functionality and the behaviour are simple to comprehend. The assistance provided by the customer success team is really appreciated. **What do you dislike about Docsie?** I have noticed that once they release new features, every now and then, there are kinks. However, they are really quick to fix them and have everything functional. **What problems is Docsie solving and how is that benefiting you?** It is necessary to have proper documentation for both our internal team and for external members of the company. We were able to minimise the amount of escalation requests from consumers as a result of adopting Docsie into our documentation workflow. ### 33. Everything you'll need to complete your documentation workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2022 **What do you like best about Docsie?** It's a fantastic tool for our staff to have. It provides us with all we want at a reasonable price. Docsie is really simple to use and is an excellent match for the majority of knowledge base websites. **What do you dislike about Docsie?** As of right now, there are none, but anytime we feel anything is necessary, we would publish it on the product roadmap, and they would typically answer on time, which I believe is a fantastic thing! **What problems is Docsie solving and how is that benefiting you?** There have been a few documentation issues with our current collaborative tools, which we have resolved. It was possible to tackle difficulties like as version control and auditing by using Docsie. In addition, they contain capabilities such as analytics, SEO, access restrictions, and so on and so forth. ### 34. This is an excellent platform for information exchange! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Docsie?** My favorite aspect of Docsie is that it empowers all of the teams to be self-sufficient by creating effective user guides and manuals for our teams to use. Docsie is something we utilize on a regular basis, and we are devoted to knowledge and sharing and collaborating on building out our knowledge portal. **What do you dislike about Docsie?** To be quite honest, there isn't much to dislike. To get the most out of the tool, all you need to do is be dedicated to using it regularly and you will find it fun. **What problems is Docsie solving and how is that benefiting you?** With many projects constantly underway, we use Doscie as a source to create knowledge in order to train new developers, onboard employees and educate our clients. ### 35. All the tools you need to create a nice looking knowledge base. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2022 **What do you like best about Docsie?** The design is really clean and simple to explore. The fact that articles are organized into sections that are easy to read and browse through allows me to have rapid access to a range of information is another something I like. **What do you dislike about Docsie?** No issues at this time! It's a great tool and I like using it. **What problems is Docsie solving and how is that benefiting you?** We create a lot of information for internal documentation as well as client-facing documentation to share with clients on various projects we take on. It's a great way to publish information and send them to clients. It's easy to read and fully versatile in the way we need them to be. ### 36. Easily create fully functional knowledge bases with Docsie.io! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Docsie?** Maintaining and creating your knowledge base with Docsie.io is super easy. Docise's documentation is accessed from any location and is collaborative. The knowledge base creation process is simple, easy to understand, and maintain. It also allows for nice robust versioning, which allows you to make updates easily, which only appear after activating the new updated version. **What do you dislike about Docsie?** There are not many templates, but Docsie is more than sufficient for creating any type of documentation you require. **What problems is Docsie solving and how is that benefiting you?** We can control accessibility with teams, grating various writers different levels of access through their user role system. There are no limitations on modifications that can be done with their styling guide; we may completely alter the appearance and feel of the website by writing our own custom code. Have all of my docs in one convenient location. ### 37. Technical documentation at its best! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2021 **What do you like best about Docsie?** We had been utilizing an alternative documentation software for our technical documentation, but the documentation was lacking in configuration abilities and it wasn't easy to meet the requirements of a standalone knowledge base. Docsie offers a number of distinguishing characteristics that distinguish it from other commonly used documentation software. Docsie has great saving and restoring capabilities. You can also use Docsie to manage version control. As a result, the most difficult problems in creating our knowledge base were successfully resolved with Docsies tools and features. **What do you dislike about Docsie?** Even though Docsie supports many integrations, they do not support every integration at the moment, but their tech team seems to be working hard on releasing new updates very frequently. **What problems is Docsie solving and how is that benefiting you?** We had issues with a solid platform that could help us create and maintain our knowledge portal; however, Docsie provided a solution to solve this problem. ### 38. Excellent tool for creating customizable knowledge bases. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2021 **What do you like best about Docsie?** It is a safe platform for creating robust and full-encompassing knowledge bases. Docsie also has one of the best customer support I have seen; their team isalways willing to help and make our processes a lot easier. **What do you dislike about Docsie?** Some of their features are hidden, but once you know where they are it's easy to progress quickly with creating nice-looking knowledge portals which are translatable and dynamic. **What problems is Docsie solving and how is that benefiting you?** We have clients overseas and offshore employees who need to recieve translated corporate documentation. Docsie provides us with the tools we need to centralize our entire knowledge base building processes, create the appropriate documentation, and publish them in order to send this knowledge to the appropriate parties. It is a great place to collaborate on building our knowledge base. It has so many plugins and integrations, and it's really easy for us. ### 39. Product documentation software that works well **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2022 **What do you like best about Docsie?** In addition to the documentation publishing builder function, which allows you to quickly design articles that have subsections. There is a friendly and clean design making it a very user-friendly experience. **What do you dislike about Docsie?** Nothing! We love the product and Docsie has an amazing customer service and tech team. **What problems is Docsie solving and how is that benefiting you?** As a company, we have several people working on our team who are all working on different projects. We were seeking a single platform that can accommodate documentation for any number of users and projects at any one time. ### 40. Helpful Platform For Product Documentation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2021 **What do you like best about Docsie?** We are able to consolidate all of our knowledge thanks to Docsie. Docsie seems to be useful for both the sales/marketing and technical teams, as well as internal documentation for our product development and project planning! Docsie allows for several integrations, which makes it a very versatile tool. **What do you dislike about Docsie?** Using Docsie on mobile is a bit clunky. However, its UI is not meant for mobile. Its a very extensive platform, so I feel it was always meant for despot only. But I have used it on my tablet on a few occasions, and it seems to work fine there—nonetheless, the documentation output works on every device. **Recommendations to others considering Docsie:** Docsie is a great tool. It offers a lot of essential features for any product documentation workflow. **What problems is Docsie solving and how is that benefiting you?** Docsie is great for internal documentation, but we use it mainly for product and client-side documentation, which describes various product-related information to our clients. ### 41. Fun-to-use documentation builder tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2021 **What do you like best about Docsie?** We use Docsie for all of our technical documentation. We enjoy using it because it has a nice UI, and it has amazing features such as the ability to control versioning for updates, translate documentation, and it allows you to import with Word documents, markdown, and has a whole bunch of integration capabilities! It is quite an awesome and powerful tool to use for documentation. Also, it pairs well with grammerly for spell and grammar check. **What do you dislike about Docsie?** Well, if you use their cloud to publish, it's no problem, but if you are going to imbed it into a website, it needs some technical skills. **What problems is Docsie solving and how is that benefiting you?** We use Docsie for internal and external documentation, including procedural documentation, how-to guides, as well as articles. We have a team of technical writers and we all collaborate on our writing projects within Docsie. ### 42. Great Documentation and Knowledge Management Solution. Awesome Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon R. | Senior Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Docsie?** It's fast. We were able to get the portal hosted on the custom domain for free. The app works well and is conducive to collaboration between the teams. We were using another similar tool and we were frustrated with the slow pace of development and lots of bugs. They seem to be adding new features fairly quickly, which is good. The few times that we had problems, their support solved them for us pretty quick. **What do you dislike about Docsie?** There is a learning curve for some features and some customization required dev work on our side. **What problems is Docsie solving and how is that benefiting you?** We have an internal middleware that our team develops and we are using Docsie to share docs and across multiple teams that interface with our middleware. Since it's all split between multiple vendors, we do not have to grant them access to our confluence but just flip Docsie docs over to them. Additionally, we've been using it more and more to create internal SOP's and project-specific documentation. ### 43. Very nice Documentation for Development teams **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2021 **What do you like best about Docsie?** Docsie allows for a good user experience for creating and maintaining internal documentation. It has a nice and friendly user experience and it's easy to create documentation and have a team to collaborate on them. The published documentation is on Docsies virtual cloud, so it makes it extremely easy to share and it has a bunch of additional plugins. **What do you dislike about Docsie?** It would be nice to have some more versatility in their documentation, like an image that runs along the side of the actual documentation. This could be useful for designing aspects of the development processes. **Recommendations to others considering Docsie:** Yes, I would recommend Docsie to those who need a good place to collaborate on internal documentation. **What problems is Docsie solving and how is that benefiting you?** It helps us to do our development documentation so that we can better collaborate on written layouts of our development projects by taking our user requirements, creating global designs, and then spreading the different projects around to our team for implementation. Also, all of our documentations are password protected with a JWT token for more security. ### 44. Love this tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2021 **What do you like best about Docsie?** Docsie offers a lot of functionality for a low cost. It helps our team create development documentation so we can stay on track with our dev projects. It is fully customizable and allows for integrations with google suite as well as other helpful integration. **What do you dislike about Docsie?** It requires some formatting when importing documents into Docsie. However, once you are up to speed with the platform and creating new documentation, its fairly simple to navigate through. **Recommendations to others considering Docsie:** I highly suggest the use of Docsie. It is a wonderful tool that allows for fully customizable development documentation wikis. **What problems is Docsie solving and how is that benefiting you?** Excellent search engine and versioning systems allow us to create updates and find knowledge fast. We use this for our developer documentation and this tool enables us to get a jump start with all our developmentation processes. ### 45. Lovey tool for building dynamic knowledge portals. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2022 **What do you like best about Docsie?** The Docsie team's help has been fantastic. Docsie's team is really good at delivering quality technical support quickly. The knowledgebase's ability to be displayed on other websites is fantastic. **What do you dislike about Docsie?** No dislikes at all. Docsie is an excellent tool, and the team provides very good customer service. **What problems is Docsie solving and how is that benefiting you?** We are sharing material in a variety of forms that may be shared and watched effortlessly. Our visitors may use full-text search, sorting, and searching options. With their help, we were able to complete the basis our knowledgebase building process in less than a month. New features and capabilities are added to the platform on a regular basis. ### 46. Keeps Documentation writing teams on the same page! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2022 **What do you like best about Docsie?** It is a product that is really well-rounded. It's quite simple to use, and all of the features are extremely useful in aiding us with our documentation and collaborating on docs. **What do you dislike about Docsie?** The setup takes some time to do, but once you are set up, its easy sailing after that process is complete! **What problems is Docsie solving and how is that benefiting you?** We were able to resolve my document management concerns at a very minimal cost thanks to this platform, which was critical for my start-up firm. It was incredibly simple to make the transition from our old setup. ### 47. Can't ask for a better documentation tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2022 **What do you like best about Docsie?** Docsie team makes sure you succeed with your documentation goals! They guided us every step of the way, answered all of our technical questions, and made sure we understood how to fully use all the components of the tool. **What do you dislike about Docsie?** Nothing! Docsie team is very supportive and helpful, and the tool has everything we need for our client-side documentation. **Recommendations to others considering Docsie:** Definitely, yes! **What problems is Docsie solving and how is that benefiting you?** I seem to find the whole experience to be much easier than it was before we found Docsie, as I do not have to worry about a great deal of other things and can instead focus my complete attention on creating quality written material for our technical writing projects.. ### 48. A really effective tool for creating easy to read documentation! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2021 **What do you like best about Docsie?** We searched for a long time to discover the ideal platform to meet my company's demands, and Docsie has exceeded my expectations. Docsie is a flexible platform that we utilize to provide quick and simple access to engineering documentation for our stakeholders, as well as to organize the technical writing team's combined research and knowledge. Docsie's ease of use and user/guest control make it an excellent tool for successfully and efficiently conveying the correct information to the right people. We have a great deal of information to share with stakeholders, and with Docsie JWT token and password-protected pages, we can do so safely and privately. **What do you dislike about Docsie?** Some of Docsie's finest features, such as its clean and simple navigation and ease of finding the correct information, also limit its flexibility in terms of the kind of pages and folder structures I wish to build. But none the less Docsie is still highly versatile. **Recommendations to others considering Docsie:** This is arguably one of the easiest platforms to use for a variety of different sorts of users, but it also offers a sufficient number of features for expert users. **What problems is Docsie solving and how is that benefiting you?** We built engineering knowledge bases to eliminate some of the back-and-forth communication with our engineering teams and our stakeholders, saving my technical writing teams time, as well as helping us determine more accurate information from the start to share with them collectively. ### 49. Very effective and simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **What do you like best about Docsie?** Docsie is simple to use and has a swift, and it allows for easy-to-deploy documentation that creates stylish documentation. We can create many different types of documentation quickly and easily, and they are all fully customizable. You can create any project and publish articles, edit them with their sophisticated versioning system, as well as password protect any documentation you publish. **What do you dislike about Docsie?** We haven't found any issues yet, except the embedded documentation does take some technical skills to deploy. We do have a technical team that deals with that so that specifically is not an issue for us. **What problems is Docsie solving and how is that benefiting you?** Docsie is quite marvelousand functional. It allows you to fully design the type of documentation you want and then publish it with many additional features, add-ons and translations. ### 50. Simplifies the documentation process. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2021 **What do you like best about Docsie?** Maintaining and creating your knowledge base is easy with Docsie. Accessibility to the information from any location and at any time you choose. All of the characteristics are approached in a very straightforward manner. All of the features are covered in detail in tutorial videos and comprehensive documentation. **What do you dislike about Docsie?** When they make updates, they are a bit slow to let their customers know about them. But they have amazing customer service and tech support! So that is kind of the trade off. **What problems is Docsie solving and how is that benefiting you?** Docsie is a great platform for creating knowledge bases and simplifying the way you do documentation with your team. It allows you to integrate with many other products. We use it to collaborate and share knowledge for internal projects. ## Docsie Discussions - [What is Docsie used for?](https://www.g2.com/discussions/what-is-docsie-used-for) - 1 comment - [View Docsie pricing details and edition comparison](https://www.g2.com/products/docsie/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+00%3A33%3A03+-0500&secure%5Bsession_id%5D=3453f42a-a95a-4b8a-9170-9464e4bc6268&secure%5Btoken%5D=c77f4156f3ec0167c08958ce05d0d16c87124b69ffd269bf552f99514401cfbf&format=llm_user) ## Docsie Features **Administration** - Database Management - Data Workflows - Issue Management **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Content Editor **Knowledge Management** - Knowledge Base - Publishing Workflows - Analytics **Data Sources** - Software - Spreadsheets **Generation** - Templates - Automation - Branding **Compatibility** - Federated Search - File Types - Global Language Support **Design** - Graphics - Templates - Themes **Generative AI** - AI Text Summarization **Agentic AI - Enterprise Search Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Self-Service Experience** - Knowledge Base - Searchable Articles - Community Forums - Mobile Optimization - Personalization **Knowledge Base** - Link Sharing - Searchable **Compliance** - Policies and Controls - Data Governance - Compliance - Auditing **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations **Customer Support** - Intelligent Search - Suggestions - Decision Trees **Search Queries** - Typo Tolerance - Faceted Search - Synonyms - Highlighting - Natural Language **Collaboration** - Multi-User Collaboration - Real-Time Communication **AI powered search - Enterprise Search Software** - Generative RAG (Retrieval augmented generation) - Relevance Tuning - NLP & Semantic search **Self-Service Platform** - Branding - Automation - Artificial Intelligence - Integrations **Security** - Role-Based Permission - Public vs Private **Data Security** - Risk Data Attributes - Data Transport - Access Management - Multi-Factor Authentication **Administration** - Integrations - User, Role, and Access Management - Performance and Reliability **Delivery** - Workflow - Schedule - Batch **Functionality** - Personalization - Search Analytics - Integrations **File Types** - Export - Import - Web Publishing **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Compatibility - Enterprise Search Software** - File Types - Federated Search - Global Language Support **Content** - Trackable Analytics - Import - Update Notifications **Edit & Revise** - Revision History - Suggestion Mode - Document Editor **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Image-to-Text **Generative AI** - AI Text Summarization **Agentic AI - Customer Self-Service** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Functionality - Enterprise Search Software** - Personalization - Search Analytics - Integrations **Communication** - Social Features - Tagging - Upload - Comments **Integrate & Embed** - Calendar - Website - Applications **Agentic AI - Document Generation** - Autonomous Task Execution **Search Queries - Enterprise Search Software** - Highlighting - Faceted Search - Typo Tolerance - Synonyms **Operating System** - PC Operating System - Mac Operating System - Linux Operating System **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Document Creation** - Proactive Assistance ## Top Docsie Alternatives - [Document360](https://www.g2.com/products/document360/reviews) - 4.7/5.0 (520 reviews) - [Guru](https://www.g2.com/products/guru/reviews) - 4.7/5.0 (2,260 reviews) - [Notion](https://www.g2.com/products/notion/reviews) - 4.6/5.0 (11,100 reviews)