--- title: Docebo Reviews meta\_title: 'Docebo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 748 reviews by the users' company size, role or industry to find out how Docebo works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 748 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning --- ### Docebo Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **intuitive user experience** of Docebo, allowing easy adaptation for new hires and streamlined training management. [(116 mentions)](https://www.g2.com/products/docebo/reviews?filters%5Bsentiment_snippet%5D=1802835&qs=pros-and-cons#reviews) Users appreciate the **powerful course management features** in Docebo, enhancing efficiency and customization in training operations. [(70 mentions)](https://www.g2.com/products/docebo/reviews?filters%5Bsentiment_snippet%5D=1793751&qs=pros-and-cons#reviews) Users benefit from the **efficient course management** capabilities of Docebo, enhancing training operations and speeding up delivery. [(69 mentions)](https://www.g2.com/products/docebo/reviews?filters%5Bsentiment_snippet%5D=1792824&qs=pros-and-cons#reviews) Users value the **highly customizable platform** of Docebo, enhancing the learning experience to suit their unique needs. [(62 mentions)](https://www.g2.com/products/docebo/reviews?filters%5Bsentiment_snippet%5D=1796745&qs=pros-and-cons#reviews) Users love Docebo for its **intuitive navigation** , making platform usage easy and efficient for all employees. [(57 mentions)](https://www.g2.com/products/docebo/reviews?filters%5Bsentiment_snippet%5D=1802659&qs=pros-and-cons#reviews) Users often face a **steep learning curve** with Docebo due to its many features and configuration demands. [(45 mentions)](https://www.g2.com/products/docebo/reviews?filters%5Bsentiment_snippet%5D=1803610&qs=pros-and-cons#reviews) Users find the **limited customization options** in Docebo challenging, especially for content and reporting features. [(42 mentions)](https://www.g2.com/products/docebo/reviews?filters%5Bsentiment_snippet%5D=1797150&qs=pros-and-cons#reviews) Users highlight the **limited features** of Docebo, particularly in batch actions and content authoring tools. [(42 mentions)](https://www.g2.com/products/docebo/reviews?filters%5Bsentiment_snippet%5D=1794285&qs=pros-and-cons#reviews) Users find the **complexity of configurations** daunting, leading to a steep learning curve for newcomers to Docebo. [(35 mentions)](https://www.g2.com/products/docebo/reviews?filters%5Bsentiment_snippet%5D=1796696&qs=pros-and-cons#reviews) Users find the **missing features** in Docebo, such as insufficient batch actions and weak content authoring tools, limiting. [(33 mentions)](https://www.g2.com/products/docebo/reviews?filters%5Bsentiment_snippet%5D=1798410&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Docebo ##### 1. Ease of Use Users love the **intuitive user experience** of Docebo, allowing easy adaptation for new hires and streamlined training management. [ See 116 mentions ](https://www.g2.com/products/docebo/reviews?filters%5Bsentiment_snippet%5D=1802835&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "The Docebo LMS experience for customer training" What do you like about Docebo? Docebo is wonderful for being able to incorporate your branding. look, and feel. When others come to our dashboard, it looks professional. We have use CH carl h. Enterprise (\> 1000 emp.) 5.0/5 "Teams and System Make Setup Changes Easy" What do you like about Docebo? The Teams and system are both great to work with, especially when I’m trying to change something or set something up. ##### 2. Features Users appreciate the **powerful course management features** in Docebo, enhancing efficiency and customization in training operations. [ See 70 mentions ](https://www.g2.com/products/docebo/reviews?filters%5Bsentiment_snippet%5D=1793751&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "The Docebo LMS experience for customer training" What do you like about Docebo? Docebo is wonderful for being able to incorporate your branding. look, and feel. When others come to our dashboard, it looks professional. We have use ![Edoardo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edoardo P.") EP Edoardo P. Enterprise (\> 1000 emp.) 4.5/5 "A comprehensive and reliable LMS" What do you like about Docebo? Course creation using AI and new AI features in general can be a real help to users. ##### 3. Course Creation Users benefit from the **efficient course management** capabilities of Docebo, enhancing training operations and speeding up delivery. [ See 69 mentions ](https://www.g2.com/products/docebo/reviews?filters%5Bsentiment_snippet%5D=1792824&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Powerful and flexible" What do you like about Docebo? The flexibility to manage different catalogs, learning plans and content types has been crucial for meeting our audience's varied needs. We are really ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "The Docebo LMS experience for customer training" What do you like about Docebo? Docebo is wonderful for being able to incorporate your branding. look, and feel. When others come to our dashboard, it looks professional. We have use ##### 4. Customization Users value the **highly customizable platform** of Docebo, enhancing the learning experience to suit their unique needs. [ See 62 mentions ](https://www.g2.com/products/docebo/reviews?filters%5Bsentiment_snippet%5D=1796745&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "The Docebo LMS experience for customer training" What do you like about Docebo? Docebo is wonderful for being able to incorporate your branding. look, and feel. When others come to our dashboard, it looks professional. We have use CH carl h. Enterprise (\> 1000 emp.) 5.0/5 "Teams and System Make Setup Changes Easy" What do you like about Docebo? The Teams and system are both great to work with, especially when I’m trying to change something or set something up. ##### 5. Intuitive Users love Docebo for its **intuitive navigation** , making platform usage easy and efficient for all employees. [ See 57 mentions ](https://www.g2.com/products/docebo/reviews?filters%5Bsentiment_snippet%5D=1802659&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "The Docebo LMS experience for customer training" What do you like about Docebo? Docebo is wonderful for being able to incorporate your branding. look, and feel. When others come to our dashboard, it looks professional. We have use YB yoko B. Enterprise (\> 1000 emp.) 4.0/5 "Powerful and Scalable LMS for Growing Organizations" What do you like about Docebo? What I like best about Docebo is its flexibility and scalability combined with an intuitive user experience. It allows advanced customization, strong ### 5 Cons or Disadvantages of Docebo ##### 1. Learning Curve Users often face a **steep learning curve** with Docebo due to its many features and configuration demands. [ See 45 mentions ](https://www.g2.com/products/docebo/reviews?filters%5Bsentiment_snippet%5D=1803610&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Powerful and flexible" What do you dislike about Docebo? The platform is powerful, but some configuration aspects can be complex, In our case, the certification logics have been particularly hard to understa YB yoko B. Enterprise (\> 1000 emp.) 4.0/5 "Powerful and Scalable LMS for Growing Organizations" What do you dislike about Docebo? At times, Docebo can feel complex to configure, especially when managing advanced settings or automations. Some reporting features could be more intui ##### 2. Limited Customization Users find the **limited customization options** in Docebo challenging, especially for content and reporting features. [ See 42 mentions ](https://www.g2.com/products/docebo/reviews?filters%5Bsentiment_snippet%5D=1797150&qs=pros-and-cons#reviews) See Related User Reviews YB yoko B. Enterprise (\> 1000 emp.) 4.0/5 "Powerful and Scalable LMS for Growing Organizations" What do you dislike about Docebo? At times, Docebo can feel complex to configure, especially when managing advanced settings or automations. Some reporting features could be more intui ![Peter E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter E.") PE Peter E. Mid-Market (51-1000 emp.) 5.0/5 "Docebo: Intuitive LMS with Great Customisation and Easy Reporting" What do you dislike about Docebo? The cost is premium which is valid IF you use all the tools which are included in the bundle package they offer - Docebo do not offer you the opportun ##### 3. Limited Features Users highlight the **limited features** of Docebo, particularly in batch actions and content authoring tools. [ See 42 mentions ](https://www.g2.com/products/docebo/reviews?filters%5Bsentiment_snippet%5D=1794285&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "The Docebo LMS experience for customer training" What do you dislike about Docebo? One of our main issues is that we pay for Docebo Connect. However, even though we pay for it, they won't turn it on because we haven't paid them 10K ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "User-friendly with a slick backend - updates are more sparse and seem to miss the mark" What do you dislike about Docebo? Docebo continues to lack in seemingly simple function but excel in what it does best. The push towards AI tools leaves many looking for a lightweight ##### 4. Complexity Users find the **complexity of configurations** daunting, leading to a steep learning curve for newcomers to Docebo. [ See 35 mentions ](https://www.g2.com/products/docebo/reviews?filters%5Bsentiment_snippet%5D=1796696&qs=pros-and-cons#reviews) See Related User Reviews YB yoko B. Enterprise (\> 1000 emp.) 4.0/5 "Powerful and Scalable LMS for Growing Organizations" What do you dislike about Docebo? At times, Docebo can feel complex to configure, especially when managing advanced settings or automations. Some reporting features could be more intui ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Intuitive LMS with Powerful Personalization and Scalable Training" What do you dislike about Docebo? Advanced features can feel complex to configure ##### 5. Missing Features Users find the **missing features** in Docebo, such as insufficient batch actions and weak content authoring tools, limiting. [ See 33 mentions ](https://www.g2.com/products/docebo/reviews?filters%5Bsentiment_snippet%5D=1798410&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "The Docebo LMS experience for customer training" What do you dislike about Docebo? One of our main issues is that we pay for Docebo Connect. However, even though we pay for it, they won't turn it on because we haven't paid them 10K ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "User-friendly with a slick backend - updates are more sparse and seem to miss the mark" What do you dislike about Docebo? Docebo continues to lack in seemingly simple function but excel in what it does best. The push towards AI tools leaves many looking for a lightweight LM Lisa M. 12/27/2025 "Versatile Learning Solution with AI-Powered Features" 4/5 What do you like best about Docebo? I use Docebo to deliver scalable cloud-based learning for teams of all sizes, from small groups to a global workforce. I find it solves the challenge of providing consistent learning access to distributed teams because it's cloud-first and designed to ensure learners can log in anytime. I also appreciate the AI-powered content recommendation and automation, which is the most used feature for me. Trexivo AI suggests relevant content to learners based on their role, activity, and interest, reducing the effort needed to find the right courses. Furthermore, the initial setup was smooth. Review collected by and hosted on G2.com. What do you dislike about Docebo? Pricing can feel confusing at first, with multiple plans and add-ons. It takes time to clearly understand which options are truly needed to get the best value. Review collected by and hosted on G2.com. What problems is Docebo solving and how is that benefiting you? I use Docebo to deliver scalable cloud-based learning, solving the challenge of providing consistent learning access to distributed teams. It's cloud-first design ensures learners can log in anytime. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MG Maesto G. 12/28/2025 "Empowers Training with Easy Management" 4.5/5 What do you like best about Docebo? I find the learner activity dashboard in Docebo to be a very useful feature for me. It allows learners to quickly view their assigned courses, progress, deadlines, and completed activities in one convenient place. I also appreciate that Docebo provides a modern, learner-friendly platform that is easier to navigate and manage on a daily basis. Additionally, the initial setup was quite easy and didn't take us too long to get started. Review collected by and hosted on G2.com. What do you dislike about Docebo? The reporting functionality can feel too basic, even though it covers standard needs. More advanced and customizable report options would make it easier to extract deeper insights without exporting data. Review collected by and hosted on G2.com. What problems is Docebo solving and how is that benefiting you? I use Docebo to deliver and manage day-to-day training programs smoothly. It helps me provide a learner-friendly experience without complicating administration. The learner activity dashboard lets learners view progress and deadlines at a glance, aiding our communication and collaboration. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic KN Komal N. Senior Software Engineer Mid-Market (51-1000 emp.) 12/8/2025 "It actually works as intended which is a very pleasant surprise" 4.5/5 What do you like best about Docebo? While checking out the automation options while eating a cold sandwich I saw it hadn’t broken which I thought was great. Honestly the only time I look at my training deadlines is because of the slack integration. I like how easy it is to create “tracks” and assign content without being an engineer, the compliance stuff is assigned automatically and I don’t need to even think about it. I really did expect the Salesforce link to be a nightmare, but surprisingly it does load the data correctly. Review collected by and hosted on G2.com. What do you dislike about Docebo? As far as the mobile app goes, its awful, so please use a computer. The one feature that gets under my skin is if you’re doing a course and you get distracted it will not always save your place, you have to manually log out to make it save? So dumb, I’ve lost track of what I’m doing twice. Stop sending me assignment reminders that were completed last week, it feels like this is buggy. Review collected by and hosted on G2.com. What problems is Docebo solving and how is that benefiting you? For the most part we utilize Docebo for our security awareness training. This allows us to keep our field engineers current on the robotics model updates and I no longer have to send pdfs everywhere. In short it eliminates the constant reminders I had to provide to get them to complete their onboarding and I also appreciate that the reports allow me to see who is lagging behind. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Rahul J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul J.") RJ Rahul J. HCI Engineer Computer Software 12/7/2025 "Intuitive, AI-Powered LMS with Room for Customization" 4.5/5 What do you like best about Docebo? I love the intuitive user interface of Docebo; it's clean and easy to navigate, making it easy for both users and administrators to learn quickly. The AI-powered personalization is impressive as it recommends relevant courses and tailors them according to users' needs. The robust integration capabilities are fantastic because it can connect with CRM and HR management tools, ensuring smooth workflows. Additionally, I appreciate the social learning features and the mobile learning experience that Docebo provides. The reporting and analytics features are also strong aspects of the platform. Review collected by and hosted on G2.com. What do you dislike about Docebo? While the interface is clean and easy to navigate, sometimes it feels restrictive when trying to fully align branding and customize layouts. Features like AI recommendations and automations can be powerful but often require significant setup and technical know-how to. Costs can escalate quickly, price tiering is not clear upfront. Review collected by and hosted on G2.com. What problems is Docebo solving and how is that benefiting you? I use Docebo to centralize learning resources, ensuring consistent delivery to employees and for tracking course completion and certifications with analytics. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") AL Verified User in Leisure, Travel & Tourism Mid-Market (51-1000 emp.) 9/13/2024 "Centralized Learning with Powerful Collaboration Features" 4.5/5 What do you like best about Docebo? I love Docebo's Discover, Coach, and Share feature because it gives our advisors an always available knowledge hub. It allows them to quickly search, share, and learn from real scenarios, reducing repeated questions and strengthening collaborations across teams. It also boosts our team's productivity by giving instant access to solutions and best practices. The overall setup for Docebo was very smooth. Additionally, Docebo solved our biggest training challenges by centralizing all learning into one accessible platform and creating consistent, trackable development paths for every agent. It eliminated scattered resources, improved engagement through interactive content, and gave leaders clear visibility into progress and skill gaps. Review collected by and hosted on G2.com. What do you dislike about Docebo? Reporting is strong overall, but it could use deeper analytics into learner activity within pages and objects. For example, I can see that someone completed a course, but I cannot tell which sections they spent the most time on or what was skipped or repeated. Review collected by and hosted on G2.com. What problems is Docebo solving and how is that benefiting you? Docebo centralized all our learning into one platform, creating consistent development paths and eliminating scattered resources. It improved engagement and provided clear visibility into progress and skill gaps, while its 'Discover, Coach, and Share' feature boosts productivity and collaboration. Review collected by and hosted on G2.com. Show More 12/4/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Edoardo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edoardo P.") EP Edoardo P. Talent Development Senior Specialist Enterprise (\> 1000 emp.) 5/14/2025 "A comprehensive and reliable LMS" 4.5/5 What do you like best about Docebo? Course creation using AI and new AI features in general can be a real help to users. Review collected by and hosted on G2.com. What do you dislike about Docebo? Offer a content creation system, even if only basic, without having to purchase a separate product. Review collected by and hosted on G2.com. What problems is Docebo solving and how is that benefiting you? All employee training and communication of various development initiatives through the use of pages and channels. Thanks to Docebo we are able to cover onboarding, mandatory training and continuous upskilling of our people (both soft and hard skills). Review collected by and hosted on G2.com. Show More 2/26/2026 Current UserValidated ReviewerIncentivizedSource: Organic MD Mariève D. 12/3/2025 "Exceptional Versatility with Excellent Support" 4/5 What do you like best about Docebo? I greatly appreciate Docebo for the diversity it offers in terms of layout and platform customization. The quality of support is another major asset for me; the Docebo teams are very responsive, and the responses they provide to tickets are always clear and effective. The integration of artificial intelligence is a real plus that enhances the user experience, particularly thanks to the Harmony function which simplifies administration. This AI allows learners to get answers to their questions, find relevant content easily, and receive tailored suggestions. Moreover, on the administrative side, it facilitates navigation by redirecting to the appropriate sections of the menu and providing useful information for the daily management of the LMS platform. Finally, Docebo's flexibility to add pages, groups, or menus according to specific needs makes it a very adaptable solution. Review collected by and hosted on G2.com. What do you dislike about Docebo? I would like the link between direct manager (power user) and user to be created automatically upon integration. It would also be useful to easily differentiate training cohorts to provide simple and effective tracking for trainers. Finally, an improvement in tracking widgets would offer better readability and facilitate the analysis of progressions, and the addition of extra widgets would be a plus. An improvement in the design customization of the interface for mobiles could also be enhanced. Review collected by and hosted on G2.com. What problems is Docebo solving and how is that benefiting you? Docebo mainly solves my problems related to the platform's display, understanding certain features, and using elements that I couldn't find or configure. The support helps me quickly overcome these difficulties. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Jessica L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica L.") JL Jessica L. Senior Customer Content Manager Enterprise (\> 1000 emp.) 12/1/2025 "Seamless LMS with Exceptional Support and Engaging Features" 5/5 What do you like best about Docebo? I appreciate Docebo for its capacity to streamline product training across various audiences, keeping engagement levels high with its exciting gamification features and convenient access to content. The platform is incredibly intuitive, boasting robust functionality that enhances our training operations. I am thoroughly impressed with their fantastic customer service, which is both knowledgeable and creative in problem-solving. The ability to chat with support whenever needed, coupled with having a dedicated support advisor for monthly consultations, truly makes a difference. Additionally, being involved in product development workshops and successfully achieving the Docebo Pro certification reflects their commitment to customer involvement and satisfaction. The integration with platforms like Workday and Salesforce for seamless user data synchronization further shows Docebo's versatility. The smooth implementation process, completed within three months, underscores the platform's user-friendly nature and effectiveness. Ultimately, this combination of features, support, and a caring community makes me confident in Docebo's value. Review collected by and hosted on G2.com. What do you dislike about Docebo? N/A Review collected by and hosted on G2.com. What problems is Docebo solving and how is that benefiting you? We use Docebo to streamline product training with engaging features and easy content access, enhancing both customer and employee learning experiences. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Cyrus G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cyrus G.") CG Cyrus G. Learning Management System Administrator Enterprise (\> 1000 emp.) 1/21/2026 Guest users or non-business users of the software, not included in G2 scores. "Flexible, Scalable LMS That Streamlines Real Estate Training" 4.5/5 What do you like best about Docebo? Docebo has been extremely flexible and scalable for our real estate training needs. With the right administration, it supports agent onboarding, compliance training and continuing education very effectively. The reporting tools and automation features have helped us streamline enrollment and track progress with confidence. Review collected by and hosted on G2.com. What do you dislike about Docebo? Like most enterprise LMS platforms, there is a learning curve at first. However , with proper set up and ongoing optimization , this becomes much easier to manage. Review collected by and hosted on G2.com. What problems is Docebo solving and how is that benefiting you? Docebo has allowed us to centralize training to agents and staff, ensure compliance requirements are met and deliver consistent onboarding across locations. As an LMS Administrator, i was able to configure learning paths, automate assignments and provide clear support documentation, which significantly improved training efficiency and user adoption within our real estate organization. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sherri C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sherri C.") SC Sherri C. Digital Learning Specialist, Podcast Host 11/25/2025 "Versatile Platform with Excellent Support and Customization" 4.5/5 What do you like best about Docebo? I appreciate Docebo's help desk and how-to articles, which are invaluable for problem-solving without needing to submit a support ticket. This feature is particularly beneficial because I am the only administrator on my team responsible for the platform, and I can easily forget how to perform specific tasks such as setting up auto enrollments or contests. The extensive library of resources allows me to quickly refresh my knowledge and continue working efficiently. Additionally, I like Docebo's flexible pricing model, where we pay by the monthly user. This is ideal for our organization, as some users are only on the platform for a short term, allowing us to manage costs effectively. These features, combined with the excellent support from the onboarding specialist during the initial setup—despite the overall complexity—make Docebo a robust solution for our customer education and internal training needs. Review collected by and hosted on G2.com. What do you dislike about Docebo? I find the ILT sessions a bit clunky, as there are multiple layers like the course, session, and event, which often are not needed. This structure tends to involve more steps than necessary, making the setup process more cumbersome. Review collected by and hosted on G2.com. What problems is Docebo solving and how is that benefiting you? I use Docebo for customer education and internal training, leveraging its certification paths and manager functions. The help desk and how-to articles enhance my efficiency, and flexibility in user pricing accommodates short-term users. Review collected by and hosted on G2.com. 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