---
title: Diplomat Managed File Transfer Reviews
meta_title: 'Diplomat Managed File Transfer Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 37 reviews by the users' company size, role or industry to
  find out how Diplomat Managed File Transfer works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 37
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: IT Infrastructure
  url: https://www.g2.com/categories/it-infrastructure
---

# Diplomat Managed File Transfer Reviews
**Vendor:** Coviant Software  
**Category:** [Managed File Transfer (MFT) Software](https://www.g2.com/categories/managed-file-transfer-mft)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 37
## About Diplomat Managed File Transfer
Diplomat MFT by Coviant Software delivers secure-by-design managed file transfer (MFT) that easily integrates with existing business applications and processes. With 20+ years of breach-free performance, Diplomat MFT securely and reliably automates the transfer of sensitive files, reducing business risk. With built-in PGP encryption and SFTP transport, Diplomat MFT is ideal for supporting global data security standards such as HIPAA/HITECH, GLBA, PCI/DSS, GDPR and DORA. Diplomat MFT supports most standard file transfer protocols and works with all the cloud service and storage vendors, including Amazon S3, Azure Files, Google Cloud Storage, Oracle Cloud Storage, Citrix ShareFile, Box, Dropbox, and more. Leading organizations in healthcare, financial services, retail, government, manufacturing, and other industries rely on Coviant Software to send, receive, archive, and retrieve business-critical files across multiple integrations, helping them secure their digital supply chains. With easy no-code integration and a simple user interface, Diplomat MFT incorporates two decades of experience in delivering solutions to happy and loyal customers worldwide. Coviant Software delivers enterprise-grade performance at the best value, thanks to ethical pricing and being privately owned. If you need to securely and reliably send, receive, host, and retrieve business critical files, you will find that—for the price—no other MFT vendor can do what Diplomat MFT does.



## Diplomat Managed File Transfer Pros & Cons
**What users like:**

- Users find **Diplomat Managed File Transfer very easy to use** , with an intuitive interface and seamless integration. (11 reviews)
- Users appreciate the **fantastic customer support** of Diplomat MFT, ensuring smooth and dependable file transfer experiences. (7 reviews)
- Users love how Diplomat MFT makes **secure file transfers easy** with automation and reliable customer support. (6 reviews)
- Users appreciate the **reliable file transfer** capabilities of Diplomat MFT, making secure transfers effortless and efficient. (5 reviews)
- Users value the **secure and efficient file transfer capabilities** of Diplomat, appreciating its user-friendly and robust features. (4 reviews)
- Users find the **setup ease** of Diplomat Managed File Transfer straightforward and intuitive, enhancing daily operations. (4 reviews)
- Automation Features (3 reviews)
- Secure Transfer (3 reviews)
- Workflow Automation (3 reviews)
- Automation (2 reviews)

**What users dislike:**

- Users find the **setup complexity** challenging, often requiring trial and error due to the interface and manual updates. (2 reviews)
- Users find the **complex setup** process requires trial and error, which can be frustrating initially. (1 reviews)
- Users find the **expensive pricing** of Diplomat Managed File Transfer to be a barrier for its advanced features. (1 reviews)
- Users feel that **expensive licensing** restricts basic file transfer functions, limiting accessibility for standard users. (1 reviews)
- Users find the **poor interface design** somewhat frustrating, as it lacks modernity and complicates initial setup. (1 reviews)
- Users find **pricing issues** with Diplomat MFT, noting costs may not align with overall value received. (1 reviews)
- Security Issues (1 reviews)

## Diplomat Managed File Transfer Reviews
  ### 1. Easy, Flexible Managed File Transfer with Clear Communication/Responsive Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Igor V. | Director, Retail Applications, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 07, 2026

**What do you like best about Diplomat Managed File Transfer?**

Diplomat Managed file transfer software is very easy to use; easy to setup new communication partner and very flexible. Coviant communications are very clear and timely; version upgrades are easy. In rare cases when you need system support it is very responsive, friendly and you are getting support when needed, no need to wait days like in another companies.

**What do you dislike about Diplomat Managed File Transfer?**

Initially I was concerned that Diplomat Managed file transfer is not on IBM System I platform, however the integrations are easy and very flexible. This convinced me that this is the product I can use for our company file transfers.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

Diplomat Managed transfer is solving all of our file transfer needs. We have heavy EDI integrations with lots of partners and software addressed all our needs and partners requirements including security issues.

**Official Response from Anthony StC:**

> Thank you for the review Igor. We're glad to see Diplomat MFT is continuing to meet the file transfer needs of your organization and that our tech support are on hand when you need them! 

  ### 2. An excellent MFT with a massive feature set.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 07, 2026

**What do you like best about Diplomat Managed File Transfer?**

The integrations to all sorts of different file services really helps to expand business workflow - things that teams hadn't thought about are now possible, reducing duplication in jobs. Performance is always very strong and robust, it is sort of set and forget.

**What do you dislike about Diplomat Managed File Transfer?**

The UI could do with some modernisation, the logs definitively need some work, we now have over 80 transactions going through Diplomat and sometimes getting answers is a little difficult.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

We had jobs going between all sorts of different systems with zero visibility, Diplomat has allowed us to control what is sent and to where. We are also able to archive files should they need to be replayed to their destination. The business has gained trust in the file flows since Diplomat has been in place.

**Official Response from Anthony StC:**

> Thank you for your review! We're glad to see Diplomat MFT is continuing to meet the secure file transfer needs of your organization. We'd love to hear your feedback on the UI and your personal experience with the logs....and If you're experiencing delays in getting any answers from support, please e mail info@coviantsoftware.com to ensure your enquiry gets escalated. Thank You!

  ### 3. Diplomat is a game changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bryan G. | Systems Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Diplomat Managed File Transfer?**

I’ve worked with a lot of different SPF solutions, and Diplomat is the most intuitive. It’s laid out well, and when needed, it’s easy to walk others through job creation and implementation. Support is very good as well—any question I have gets answered quickly.

**What do you dislike about Diplomat Managed File Transfer?**

If I had to pick one dislike, it would be that some of the controls for file names and execution could be easier to implement.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

This allowed us to take control of all our file transfers, including both pushing and pulling files.

**Official Response from Anthony StC:**

> Hi ‘bgaskin’. Thanks for leaving your review. We appreciate your feedback on helping us improve.

  ### 4. Reliable File Transfer with Stellar Customer Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about Diplomat Managed File Transfer?**

I like the ease of use and how efficient it makes transferring files. It gives me peace of mind knowing that things are done correctly, coupled with the excellent customer service and support we get. It's reassuring to have confidence that data is treated properly, and having the best solution really makes a difference.

**What do you dislike about Diplomat Managed File Transfer?**

Nothing.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

Diplomat Managed File Transfer makes our work more efficient and solves our clients' security challenges while providing excellent customer service.

**Official Response from Tom Bacon:**

> Thank you for taking the time to leave a review of Diplomat MFT David, we appreciate your feedback and loyalty!


  ### 5. Secure, Automated, and Consistent File Transfer Made Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** MUKESH C. | SAP Team Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 28, 2025

**What do you like best about Diplomat Managed File Transfer?**

I like that Diplomat MFT makes secure file transfers easy. The automation, encryption, and detailed logging save time and make the process much more reliable, What I like most is how effortless Diplomat MFT makes complex file transfer tasks. Once workflows are set up, everything runs automatically and securely in the background, customer support is extremely remarkable, everyday we are transferring files through Diplomat MFT

**What do you dislike about Diplomat Managed File Transfer?**

There isn’t much I dislike, but the interface could be more modern and some processes take a bit of trial and error during initial setup.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

Diplomat MFT addresses our need for secure, compliant, and dependable data exchanges with external partners. It helps eliminate downtime, simplifies audits, and ensures sensitive data is handled correctly. The automation also frees up our team to focus on higher-value tasks instead of maintaining scripts or manually transferring files.

**Official Response from Anthony StC:**

> Thanks C Mukesh for leaving a review. It's great to know you're receiving great value from Diplomat MFT!

  ### 6. Diplomatt bridges the gaps left by afterthought integrations, supported by real engineers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Antony M. | Applications engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about Diplomat Managed File Transfer?**

Diplomat has helped my organization integrate a wide spectrum of applications incorporating data sharing, reporting, and even clinical monitoring in a rock solid, easy to use, secure implementation supported by real engineers. When an integrated application ends up short of expectations, we know we can get business moving securely with Diplomat.

**What do you dislike about Diplomat Managed File Transfer?**

My biggest issue with Diplomat so far is viewing the logs via the UI. This will be the 3 revision in which the "VIEW LOG" button just brings up a spinning wheel. It could be because we have a pretty large footprint, but it would be a nice feature to utilize.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

Secure financial statements with trading partners, clinical monitoring data sharing, data lake integration, cloud computing integration, load balancing synchronization. With many protocols and integrations available. Diplomat can move just about any file anywhere when given the correct parameters. Knowing that it is reliable, secure, and meets or exceeds industry standards is paramount to our business and client privacy.

**Official Response from Anthony StC:**

> Hi Antony M. Thanks for the review. Its great to see how Diplomat MFT is benefiting your organization. If you get in touch with a member of the team, lets see what we can do to support and make it easier when your viewing your logs. Contact the team at info@coviantsoftware.com

  ### 7. Great easy to configure and use software.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 25, 2025

**What do you like best about Diplomat Managed File Transfer?**

Diplomat Managed File Transfer is easy to use and very easy to configure.
Once you created the first IN and OUT transfer to add the next one is take just couple minutes.
Very responsive support in rare cases when you need some help.

**What do you dislike about Diplomat Managed File Transfer?**

No issues identified so far so I can put in dislike bucket.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

Software provides easy way to setup secure FTP communications with our major EDI trading partners. 
I would highly recommend to anyone who is looking for similar case resolution.

**Official Response from Anthony StC:**

> Thank You for leaving a review!

  ### 8. Effortlessly Simple and Intuitive to Use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Diplomat Managed File Transfer?**

Diplomat is simple and easy to use.  The support has been great despite being in a different timezone.

**What do you dislike about Diplomat Managed File Transfer?**

The version we are on (quite old) did not have good support for multiple independent teams in an enterprise from a security point of view.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

We use diplomat to manage our b2b integration.  Files are sent via sftp and is encrypted using pgp.  It is easy to manage partners and their associated keys.  The scripting allows us to put our own monitoring on top of diplomat and also allows us to run transforms on the data.

**Official Response from Anthony StC:**

> Hi - Thank you for leaving a review! Have you considered updating your current version of Diplomat MFT? This should provide support for multiple independent teams. For example, the latest version includes Granular Permissions and Custom Roles as well as Support for SSO (Single Sign-On) for Administrators.  Contact us at info@coviantsoftware.com so we can help you in gaining maximum value with Diplomat MFT.

  ### 9. Excellent Product, Excellent Support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ken S. | IT technical analyst, programmer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 01, 2024

**What do you like best about Diplomat Managed File Transfer?**

You can use Coviant tolink transactions, schedule transaction, communicate results, link to external programs and more! Also the support team is great and they respond very quickly.
Coviant truly a great product which can handle complex transactions and the price of the software is really great.

**What do you dislike about Diplomat Managed File Transfer?**

Not.hing really, it does what we need to do and can handle emerging technologies such as Azure. We use this for all of our crucial and time dependent ransfers.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

Well it enables us to manage all things like payroll, employer payments, client payments etc.

**Official Response from Anthony StC:**

> Hi Ken S. Thanks for leaving a review! It's great to know that Diplomat MFT is helping you manage important tasks like payroll and client payments, as well as supporting your workflow by connecting to end point solutions like Azure. Thank you for choosing our product and we appreciate your support!

  ### 10. File Transfers made easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alvin d. | Infrastructure Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2024

**What do you like best about Diplomat Managed File Transfer?**

It's very easy to drive even my five year old can do it. The configuration page is very intuitive and the manual is well organised to read. It really helps that the file transfer jobs are all in one place and eliminates "old school" file transfer scripts scattered in our environment. Also, it just works with any file storage location you can think of, be it on-premise or in the cloud. The support is also stellar as they work with users to roll out fixes as soon as they get alerted to it.

**What do you dislike about Diplomat Managed File Transfer?**

Some basic file transfer functions like multiple destination jobs should be unlocked on the standard licenses rather than locking it away on higher tier licenses.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

A lot of our business processes rely on moving files between systems which make Diplomat MFT central to this process. It helps with making this process well organised, documented, and reliable.

**Official Response from Anthony StC:**

> Hi ‘Alvin d’. Thanks for leaving a review. Your feedback is helping us improve!

  ### 11. Diplomat MFT

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brandi D. | Technical Support Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Diplomat Managed File Transfer?**

For the most part diplomat MFT is easy to use and navigate. The technical support team is quick and helpful for the issues that I've had. Once you know what you want to do and how to do it, it is easy to implement what you are attempting to do. Overall a great product.

**What do you dislike about Diplomat Managed File Transfer?**

Some downsides are the documentation and finding exactly what you need. I feel like some of the documentation could be clearer (especially for the Diplomat Remote Agent).

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

With the addition of file transfers to SharePoint, this is one of the main benefits. This feature has helped out our accounting teams when needing to upload specific files to SharePoint. We have several other transactions that are beneficial to our environment, but this is a big one.

**Official Response from Anthony StC:**

> Hi Brandi D. Thank you for your review! We appreciate your feedback on helping us refine Diplomat MFT. For any extra support using Remote Agents or finding the documentation you need, please use the Support Portal or contact the team at info@coviantsoftware.com

  ### 12. Robust and straight forward FT

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sandeep K. | Data Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Diplomat Managed File Transfer?**

Plesantly surprised with how easy it is to use, and all the options it has for any specific you could think of.

**What do you dislike about Diplomat Managed File Transfer?**

cost is probably the only factor compared to other products, but you also get what you pay for.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

We have a few different requirements, the main being downloading files from the FTP server of our vendor, decrypting the file using PPG, renaming it according to the contents of the file and then moving the file to our internal servers. Another use case is where we need to rename and move files but only files that have data in them, the complication is that, the files coming in have a header line even if the files are empty so we needed a program that can read files and read specific lines in the file and then make the decision to move or to delete.

**Official Response from Anthony StC:**

> Hi Sandeep K. Thanks for leaving a review! It's good to see you are receiving so much value from Diplomat MFT.

  ### 13. A suitably powerful and fully configurable product that meets all our needs to transmit data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Noel C. | IT Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2024

**What do you like best about Diplomat Managed File Transfer?**

Diplomat MFT is a suitably powerful and fully configurable product that meets all our needs to transmit data as per our customer requirements - exactly what I looking for

**What do you dislike about Diplomat Managed File Transfer?**

Little or no aspects to dislike in Diplomat MFT;
Only thing I can think of is support:  orginally obtained via UK technical support company but now support is direct, subject to time-difference.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

Transmitting of data on regular scheduled basis for variety of customers and destinations; suitable options for configuring higher security connections, as per customer requirements.  Any other alternatives viewed/trialled did not stand up to features available.

**Official Response from Anthony StC:**

> Hi Noel C! Thanks for the review! It's great to see you are getting so much value from Diplomat MFT.

  ### 14. Easy to integrate and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather S. | Sr Business Operations and ESG Compliance Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about Diplomat Managed File Transfer?**

Seemless integration and ease of use. Configurabilty is great. Priced right!

**What do you dislike about Diplomat Managed File Transfer?**

I dont really have any dislikes. Only one element I have yet to get working and that is the email notifications.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

IT is seemless and essentially no touch. Versus having to do multiple steps just to send a bank file. Now I simply drop it on the drive and it picks it up and sends it on its way. Further it reports back for any failures. We also like that we can control how long a file is staged and how long the original and returned records are retained and archived.

**Official Response from Anthony StC:**

> Hi Heather S. Thanks for your review! It's great to know you are receiving so much value from Diplomat MFT. Our support team can help you set up the e mail notifications. Please send us an e mail to info@coviantsoftware.com 

  ### 15. Easy all in one solution for SFTP transactions and scheduling them

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gareth A. | Infrastructure Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about Diplomat Managed File Transfer?**

It is intuitive enough for my Junior staff to maintain, easy enough to integrate with multiple parts of our business, and once tested, it becomes a set-and-forget process.

**What do you dislike about Diplomat Managed File Transfer?**

Ensuring files can be locked before transferring is giving errors, but that could just be a config issue.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

We have incompatible systems between which we need to send data. Diplomat allows us to get the data from one system, encrypt it locally, and then transfer it to the other.
We also now use it to automate the delivery of invoices to large customers with the easy file creation trigger.

**Official Response from Anthony StC:**

> Hi Gareth A. Thanks for leaving your review! We appreciate your feedback on helping us refine Diplomat MFT.

  ### 16. Phenomenal product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ilan B. | jack of all trades (Cio), Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2024

**What do you like best about Diplomat Managed File Transfer?**

Simplicity of use the product just works once you have a basic understanding on Workflow everything is very intuitive

**What do you dislike about Diplomat Managed File Transfer?**

Would love to be able to add multiple file types together I believe there is a license that will allow me to do that need to look into it further

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

My current IBMI does not handle SFTP natively very well so we moved over to a Windows box and we're transferring the files to that and sending it over seems to be working tremendously well

**Official Response from Anthony StC:**

> Hi Ilan B! Thanks for the review. It's great to see you're getting so much value from Diplomat MFT. Please contact the team at info@coviantsoftware.com to support your query around 'multiple file types'.

  ### 17. File transfers on a schedule done easy!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex S. | Senior Network/Systems Administrator , Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Diplomat Managed File Transfer?**

Super simple to schedule out file transfers! No headaches to mess with scheduled tasks.

**What do you dislike about Diplomat Managed File Transfer?**

Only thing I would like to see done better is consecutive jobs that flip between 2 different locations.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

We have a 24/7 buisness and this makes it easy to get files where they need to go based on shifts so this has made that process really simple and save a bunch of time doing so.

**Official Response from Anthony StC:**

> Hi Alex S. Thanks for leaving your review! Your feedback is helping us to improve and refine Diplomat MFT.

  ### 18. Knowledgeable and quick support

**Rating:** 5.0/5.0 stars

**Reviewed by:** scott j. | Senior Application Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2024

**What do you like best about Diplomat Managed File Transfer?**

The Diplomat product is great and is regularly updated w/fixes and improvements.  The product support is even better.

**What do you dislike about Diplomat Managed File Transfer?**

Ideally we could script job updates; currently we must do them manually because product is not open.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

We use Diplomat to manage file transfer between thousands of external partners.

**Official Response from Anthony StC:**

> Hi Scott J. Thanks for leaving a review! It's great to know that your organization is benefiting so much from using Diplomat MFT, to manage thousands of file transfers.  As always, if there is any support you need to see if we can improve your workflow process, please contact support at info@coviantsoftware.com.

  ### 19. Excellent for basic file copies and includes some good advanced features as well.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about Diplomat Managed File Transfer?**

The software is fairly intutitive and it's easy to connect two different systems that rely on two different file transfer protocols.  It's easy to setup as well and when we've had an issue, we typically see that it's fixed in an update shortly there after.  We use this software daily to handle many integral file transfers.

**What do you dislike about Diplomat Managed File Transfer?**

There are some features I'd like to see implemented, such as different file names for different target destinations in the same transfer job and the ability to archive to more than one location.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

Simple file transfers between different sources and destinations that have different connection protocols.

**Official Response from Anthony StC:**

> Thank you for your feedback! It's helping us improve.

  ### 20. The product that just works

**Rating:** 5.0/5.0 stars

**Reviewed by:** ilan b. | CIO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about Diplomat Managed File Transfer?**

I'm in love with the simplicity of being able to create multiple connections whether it be FTPSFTP very simple to use

**What do you dislike about Diplomat Managed File Transfer?**

Not merely much it's wrong with the product I installed it on a machine and it just works in the background flawlessly

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

Currently using an IV Nimf frame and it is very difficult to do SFTP so diplomat became my alternative

**Official Response from Anthony StC:**

> Hi Ilan B. Thanks for leaving a review!  It's good to know you are getting so much value from Diplomat MFT!

  ### 21. Secure File Transfer Made Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ronald R. | IT Applications Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about Diplomat Managed File Transfer?**

We really like the system's ease of use. Being a web-based interface made the adoption by our financial team really streamlined. Administrators can pre-configure all the technical elements for the users. This makes the user experience as easy as clicking on a single button.

**What do you dislike about Diplomat Managed File Transfer?**

We don't have any real complaints at this time. The users love it compared to the old makeshift method of using manual steps and Filezilla. Ultimately, we are happy with the product and would definitely recommend it for secure file transfers.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

Providing Key based encryption and secure file transfer

**Official Response from Anthony StC:**

> Hi Ronald R! Thanks for leaving a review!  It's good to know you are getting so much value from Diplomat MFT.

  ### 22. Diplomat MFT has been a great solution for our SFTP needs - efficient and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle M. | PeopleSoft HR and LMS System Admin, Enterprise (> 1000 emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about Diplomat Managed File Transfer?**

We use Diplomat to securely FTP files to outside companies.  The setup is quick and easy, the file transfers are dependable and the customer support is fantastic.

**What do you dislike about Diplomat Managed File Transfer?**

I have not experienced any downsides yet.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

We needed an automated solution to the file transfers being sent via batch scripts.

**Official Response from Anthony StC:**

> Hi Kyle M. Thanks for your review!

  ### 23. Excellent at automating SFTP and PGP.  Great price!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark K. | IT Administrator, Civic & Social Organization, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2023

**What do you like best about Diplomat Managed File Transfer?**

Diplomat MFT is easy to learn and quite powerful in setting up automated file transfer workflows.  But it is not complex at all.  And the price cannot be beat!  We do not have a lot of transfer jobs, but they are very important to our business and I trust Diplomat MFT to get the job done right.

**What do you dislike about Diplomat Managed File Transfer?**

I would like to see integration with Google Drive for some of our internal documents.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

We used to do a lot of file transfers manually -- things like HR benefits data, banking files, and even some transfers with some suppliers/vendors.  But the manual effort got to be a burden, and when we needed to add PGP because our bank required it, we wanted to look for a solution that made that easy.  Diplomat MFT fit the bill nicely -- we were able to automate the file transfers so we didn't rely upon a human, and the PGP was as simple as checking a box.  This made us more resilient, efficient, and secure.

  ### 24. Great product, but needs better online documentation.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jason S. | Computer Programmer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about Diplomat Managed File Transfer?**

It has many different File sharing options that are fairly easy to set up.

**What do you dislike about Diplomat Managed File Transfer?**

I wasn't able to find a lot of online documentation

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

It has helped to schedule file transfers from many systems and organizations we work with,

**Official Response from Anthony StC:**

> Hi Jason S. Thanks for leaving your review! We appreciate your feedback on helping us refine Diplomat MFT. Please use the Support Portal for all product information. Alternatively, the team will support you with your enquiries if you e mail info@coviantsoftware.com

  ### 25. The best encryption program in the market!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hilton T. | Director Of Information Technology, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about Diplomat Managed File Transfer?**

We are using the app for encryp sensitive data.   Diplomat is easy of use.

**What do you dislike about Diplomat Managed File Transfer?**

We don't have dislike with Diplomat, is one of the best apps.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

Transfer sensite data with our clients.

**Official Response from Anthony StC:**

> Hi Hilton T. Thanks for leaving a review! It's great to know you are receiving so much value from Diplomat MFT.

  ### 26. Reliable MFT software that keeps being upgraded

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about Diplomat Managed File Transfer?**

Lots of upgrades recently. Product is going in the right direction. Very reliable and stable

**What do you dislike about Diplomat Managed File Transfer?**

The GUI could use some work. It isn't as intuitive as others

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

Encrypting files for sending and receiving. Modifying files for various tasks

**Official Response from Anthony StC:**

> Thanks for leaving a review! Your feedback is helping us improve!

  ### 27. seamless user experience, streamlining diplomatic tasks and enhancing efficiency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mukesh C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 28, 2023

**What do you like best about Diplomat Managed File Transfer?**

Diplomat Managed File Transfer is generally praised for its secure and efficient file transfer capabilities, user-friendly interface, and robust features that cater to the needs of businesses requiring reliable data exchange

**What do you dislike about Diplomat Managed File Transfer?**

Nothing, I don't have any reason to dislikes or issues with Diplomat Managed File Transfer

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

Security and Compliance
Efficiency &Reliability
Automation
Centralized Control

**Official Response from Anthony StC:**

> Thanks for the review Mukesh!

  ### 28. Very satisfied customer, one year later

**Rating:** 5.0/5.0 stars

**Reviewed by:** Igor V. | IT Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2022

**What do you like best about Diplomat Managed File Transfer?**

I implemented Dimplaomat Manager File transfer as a way to enable SFTP communications with business partners.
It was a year ago.
I did not know anything about Diplomat MFT.  However, a very knowledgeable colleague suggested I try it as a lot of his customers are using this software.
I like the simplicity of setup, excellent reporting capabilities

**What do you dislike about Diplomat Managed File Transfer?**

The only downside is that I do not have a direct connection between IBM System I, where I have the files and Diplomat MFT.
HOwever, flexibility with scheduling DIplomat MFT sessions allow me to over come this issue.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

Diplomat MFT is my #1 tool to perform SFTP communications with my business partners.
It had not had any issues running software for the past year, also great alerting capabilites.

**Official Response from Tom Bacon:**

> Thank you Igor for the great review ad appreciate your feedback!

  ### 29. Powerful product with exceptional support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scott J. | Senior Application Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 22, 2022

**What do you like best about Diplomat Managed File Transfer?**

Diplomat managed file transfer has been a powerful workhorse for all of our enterprise file exchange for many years.  No other enterprise application we use comes with the same level of support we receive from Coviant.  When we experience an issue or have a question we get support quickly.  From offering tips for improved transaction configuration or deep analysis of debug logs they are very responsive partners.  I've seen support for some of our other applications degrade as the products have been sold off and lost in the shuffle of IT mergers.  Coviant has the same excellent staff we've interacted with for years and they've maintained the same great level of service.

**What do you dislike about Diplomat Managed File Transfer?**

It would be helpful if we could bulk update transactions.  Due to the nature of the implementation of Diplomat in our environment we're not able to simply export the transactions, update them and then import.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

Diplomat helps us manage all of our file exchange with many and varied external partners, State and private.

**Official Response from Tom Bacon:**

> Hi Scott, Thank you for taking the time to leave a review and we appreciate your feedback!

  ### 30. Good Solution for Automated File Transfer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric D. | Director of Information Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Diplomat Managed File Transfer?**

It was easy to configure.
It works as advertised.  Site to site SFTP transfers with PGP encryption/decryption.
It is flexible and easy to understand and configure.
The support is fantastic.  I had to contact them on a few occasions -  as it turns out, not for issues with Diplomat MFT but issues with one of the FTP partners.  Coviant support stuck with me and went above and beyond to troubleshoot and figure out the issue.

**What do you dislike about Diplomat Managed File Transfer?**

Honestly, nothing.  I do not have any issues with the software.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

We have multiple instances of automatically transferring sensitive data between SFTP sites, file servers, and services.  This includes encrypting and decrypting the files at various points in the transactions.

**Official Response from Tom Bacon:**

> Hi Eric, thank you for taking the time to write this great review - we truly appreciate it.

  ### 31. File Transferring Perfected(almost!!)

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jeff M. | IT Software Application Director, Enterprise (> 1000 emp.)

**Reviewed Date:** October 19, 2022

**What do you like best about Diplomat Managed File Transfer?**

The interface and GUI are very straightforward. The options are simple and labeled so anyone can understand how to set up and configure. The ability to test something without actually sending something is also beneficial.

**What do you dislike about Diplomat Managed File Transfer?**

There isn't really anything I dislike about Diplomat. However one thing that could be improved are not hiding or having options hidden until something is selected. There are features the user cannot find until something else is checked. Email notifications when a job is finished would also be convenient to have.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

We needed a way to encrypt and FTP files to 3rd parties. Diplomat helped us achieve this without having to write complicated Powershell scripts. By automating file transfers, we can configure job in Diplomat and our work is done.

**Official Response from Tom Bacon:**

> Thank you Jeff for the review and your suggestions have been noted!

  ### 32. Diplomat Managed File Transfer Support - Always Goes Above And Beyond

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adah B. | Senior Programmer Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 01, 2022

**What do you like best about Diplomat Managed File Transfer?**

Extremely robust platform for managing our enterprise file transactions.  Every upgrade provides us with additional useful tools to streamline our business processes.  If we do come across a software bug, their support team is extremely helpful, knowledgeable and issues are fixed quickly.

**What do you dislike about Diplomat Managed File Transfer?**

The retraction of being able to view partner passwords should you need to.  But we understand with the move to the web-based UI this was an unacceptable security risk, and that we use our Password Manager software to facilitate.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

We had several issues/questions that came up after we upgraded to 19.1.  We quickly got the answers we needed, a hot fix release deployed for us within a matter of a week, and a product enhancement that we suggested was included as well.  Above and beyond!

**Official Response from Tom Bacon:**

> Thank you so much for the positive review of Diplomat MFT, our partnership and ongoing support!

  ### 33. Easy trouble free software with great support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hue H. | Solution Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2022

**What do you like best about Diplomat Managed File Transfer?**

Easy to set up connections to anything we needed

**What do you dislike about Diplomat Managed File Transfer?**

permissions need to be more granular for enterprise

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

how to transfer data between our partners in a secure manner. diplomat makes it easy to register the certificates and do the encryption/decryption of files using PGP on top of sftp

**Official Response from Tom Bacon:**

> Thank you for the positive review Hue, we appreciate it!

  ### 34. Diplomat MFT is a solid data transfer product, its easy to set up, and easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave L. | Manager of Information & Technology, Enterprise (> 1000 emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about Diplomat Managed File Transfer?**

I like the way the transaction builder is laid out. It's so easy to understand what values it wants.

**What do you dislike about Diplomat Managed File Transfer?**

I honestly don't know of any downsides to Diplomat because the browser version accommodates everything that I used not to like.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

It allows us to do transfers using secure protocols, which is required in our business of Higher Education due to FERPA regulations.

**Official Response from Tom Bacon:**

> Thank you for taking the time to leave a great review Dave, we truly appreciate it!

  ### 35. Coviant Diplomat MFT is the only Managed File Transfer I recommend

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen H. | IT BI Analyst SE, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about Diplomat Managed File Transfer?**

Automation tied to encryption has become mandated in much of the day-to-day data that is transferred. Diplomat handles all of this and more.

**What do you dislike about Diplomat Managed File Transfer?**

I would like some examples of Restful api useage as a starting point for my needs

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

Mandated encryption keeps expanding and so is the amount of data that needs to be transferred. Diplomat solves both of these areas.

**Official Response from Tom Bacon:**

> Hi Stephen, we greatly appreciate you leaving  very positive review. Thank you so much!

  ### 36. Great product and service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** September 21, 2022

**What do you like best about Diplomat Managed File Transfer?**

I find the sftp file transfers to be the most helpful tool of Diplomat MFT. No need for programming, the interface is customized already and users only need to fill in the boxes.
Diplomat MFT's file transfer logging and status notifications are equally helpful, too.

**What do you dislike about Diplomat Managed File Transfer?**

The only issue so far that we have bumped into is that you have to upgrade to have the option of writing audit information to an external database.
So far, this is not a critical need of our organization.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

We are migrating sftp file transfers from Automate11, which requires extensive programming, to Diplomat MFT, which is freeing our organization's IT resources greatly.

**Official Response from Tom Bacon:**

> Thank you for taking the time to review your experience with Diplomat MFT, we appreciate it!


  ### 37. Great product and gerat support!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 01, 2022

**What do you like best about Diplomat Managed File Transfer?**

Great support. Fast response and willingness to help with any issue reported.

**What do you dislike about Diplomat Managed File Transfer?**

Nothing in particular, but there can always be features added. The great thing is that Coviant is working on adding features all the time, so it's quite dynamic.

**What problems is Diplomat Managed File Transfer solving and how is that benefiting you?**

Automated file transfers linking our various systems (as well as client systems) together, with the benefit of encryption and decryption done in the background.

**Official Response from Tom Bacon:**

> Thank you! We're here to help anytime and we appreciate your partnership!



- [View Diplomat Managed File Transfer pricing details and edition comparison](https://www.g2.com/products/diplomat-managed-file-transfer/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+09%3A27%3A06+-0500&secure%5Bsession_id%5D=eb598787-ee0f-484a-b10b-1329d1641252&secure%5Btoken%5D=f468a66d9393a0f1ab6f3a357fc59630823e9562304787de34b2fff0e6fc8cf1&format=llm_user)
## Diplomat Managed File Transfer Integrations
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## Diplomat Managed File Transfer Features
**Data Delivery**
- Application Integration
- Content Routing

**Management**
- File Management
- Synchronization
- Scheduling
- Performance

**Functionality**
- Encryption
- Extensibility
- Reporting and Analytics

**Functionality**
- File Transfer
- Language Support
- File Backup
- Mobile Support

**Governance**
- Access Control
- Compliance
- Provisioning and Governance

**Security**
- Encryption
- Authentication
- Access Control

**Core Transfer Infrastructure - Managed File Transfer (MFT)**
- File Transfer Acceleration
- Application Integration
- Content Routing

**Platform Capabilities - Managed File Transfer (MFT)**
- Encryption
- Mobile Support
- Reporting and Analytics
- Extensibility

**Security & Compliance Controls - Managed File Transfer (MFT)**
- Access Control
- Compliance
- Provisioning and Governance

**Intelligent Automation & AI - Managed File Transfer (MFT)**
- Anomaly Detection
- Automated Policy Enforcement
- Predictive Resource Allocation
- Intelligent Routing

## Top Diplomat Managed File Transfer Alternatives
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