I like using Diligent One Platform for its 'Results' and 'Robot' features. We schedule Robots to run monthly, and this automatically starts Results once the output is available. This setup helps management to regularly verify and report exceptions, and identify potential exceptions that could cause adverse effects in operations. The initial setup of Diligent One Platform was really easy. Review collected by and hosted on G2.com.

I have to spend a significant amount of time searching the Diligent Documentation to find the release notes. These release notes may have critical instructions needed to ensure our processes are not adversely affected by the updates. Review collected by and hosted on G2.com.

Diligent One is a comprehensive application that helps in governance, ensures easy risks management and concentrates on policy decisions and tracking

The program has an easy and efficient navigation that allows us get clear notifications and the UI is impressive

The inclusion of professional supports and templates makes Diligent One more friendly and valuable

The brilliant tracker from this app ensures that we conduct audits and all risks are well controlled Review collected by and hosted on G2.com.

Diligent has some modules that are inflexible and less configurable, which is a primary problem

The program lacks articulated functionality, which brings some confusion to new subscribers before they understand the app Review collected by and hosted on G2.com.

The platform is very easy to use, and practice makes it easier. It is also highly adaptable, so you can structure the tool to capture and present data that is relevant for your team.

Implementation of new features is also relatively easy, and there is excellent support during the implementation process. Review collected by and hosted on G2.com.

There is a learning curve with some features, which may be more difficult for less experienced users. Training is the key to overcoming this issue. Review collected by and hosted on G2.com.

It’s easy to navigate, and as a new user I find it very user-friendly. Review collected by and hosted on G2.com.

The functions are limited, and it still requires some manual work. Review collected by and hosted on G2.com.

Easy navigation and UI experience

Clear notifications showing what project pages require sign off

Easy to implement projects and easy to navigate Review collected by and hosted on G2.com.

Mapping risks to internal risk functions across IA + Operational risk assessments. Would be nice to be able to create a "master risk" section and pluck risks from this master register for internal audits, operational risk assessments etc. Review collected by and hosted on G2.com.

Single Platform and its interconnectivity. Review collected by and hosted on G2.com.

Some apps go away from instance for modules that should be integrated. Review collected by and hosted on G2.com.

I like the fact that it can let you know when it is time to submit or renew data. Helps you be more prepared for audits but also to be well organized. Review collected by and hosted on G2.com.

I am still a new user to Diligent One so nothing at the moment. It seems a bit cumbersome at first. Review collected by and hosted on G2.com.

The strong customer support, especially during implementation and with quarterly aftersales follow-ups. Review collected by and hosted on G2.com.

Occasional bugs, even though they were addressed with proper follow-up. Review collected by and hosted on G2.com.

Flexibility to create a project specific to a topic; integration of ACL; ability to integrate surveys/questionaires Review collected by and hosted on G2.com.

Minimal formatting of text; Limited functionality within questionaires Review collected by and hosted on G2.com.

Ease of use. When you log in its easy to navigate. Review collected by and hosted on G2.com.

Time to load each module. It might be something within my co's environment but it takes time for each module to load. Review collected by and hosted on G2.com.