--- title: Diligent Community Reviews meta_title: 'Diligent Community Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 93 reviews by the users' company size, role or industry to find out how Diligent Community works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 93 scale: '5' date_modified: '2026-11-13' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

Diligent Community Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Diligent Community Reviews (93)

View 2 Video Reviews
Reviews

Diligent Community Reviews (93)

View 2 Video Reviews
4.3
93 reviews

What do users say?

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Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Board Docs-Simple, Yet Effective Meeting Solution Software"
5/5
What do you like best about Diligent Community?

Board Docs is a clean, simple program that is easy to use for our school board, as well as for myself. I can duplicate agenda items from previous agendas into drafts. I can arrange sensitive information in different levels. It is easy to change settings. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

The search option is not very helpful, it is difficult to find what you are searching for and the way it is presented is a bit overwhelming. I wish a list would appear- avoid the large white boxes. A sorting option would be fabulous! Having a theme, customizable option for the user would be fun. We see gray A LOT... Having the ability to enter time frames other than entering them in the agenda subject would help. Review collected by and hosted on G2.com.

MS
Mary Beth S.
Past-President
Mid-Market (51-1000 emp.)
"Board Docs user for over 13 years."
5/5
What do you like best about Diligent Community?

Love having all our board documents in one location. The ability to search through all documents and policies is a blessing. I also like that you can search other Board Docs users agenda items to get help on wording, when you get stuck. :) We love the online voting feature, makes generating minutes easy. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

The only dislike is not having an electronic second option in the online voting. Review collected by and hosted on G2.com.

Rita H.
RH
Rita H.
Mid-Market (51-1000 emp.)
"Easy to use and saves time."
5/5
What do you like best about Diligent Community?

I am old enough to remember the old days of putting together and mailing or hand delivering packets to school board members before every meeting. I love that you can post all of the documentation on Board Docs and that there are three different levels (we have our set up for Public, Admin. and BOE members and only BOE members). Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

Too easy to grab an agenda item and place it somewhere else. I have done this in looking at past meetings at an agenda item and inadvertently moving it. Review collected by and hosted on G2.com.

JC
Jennifer C.
Mid-Market (51-1000 emp.)
"Perfect for a Pandemic"
5/5
What do you like best about Diligent Community?

I like the lack of paper. I have gone from having between 500-800 pieces of paper for every board packet, prior to BoardDocs, to now only having 10-20 pieces of paper in my board packets, I only keep pages that need a signature. Everything else is kept in my electronic file. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

I dislike how easy it is for other people to accidentally move things around. I know it's due to their level of editing, and there are only a few people who have this level, but it has caused problems. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"BoardDocs is a great resource and for our board meetings."
5/5
What do you like best about Diligent Community?

One of my favorite things about BoardDocs is how it houses all of the agendas, packets, and minutes for all of our board meetings. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

One thing I dislike is sometimes the formatting for agenda items and minutes can be confusing to deal with since it's a web based platform. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Coordinator Board Governance"
5/5
What do you like best about Diligent Community?

BoardDocs allows for transparency, elimination of paper waste and a great tool for a productive paperless Board meeting. Since using BoardDocs our Board meetings are conducted in a timely manner, allowing the community to participate and obtain detailed information and actions taken during the meeting. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

There is nothing I dislike about BoardDocs. Review collected by and hosted on G2.com.

MA
Melissa A.
Mid-Market (51-1000 emp.)
"Mind Saving Board Agenda Creation"
5/5
What do you like best about Diligent Community?

How user friendly BoardDocs is and how easy it is to add or move agenda items around. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

Going to college for Administrative Secretarial Science, the focus was on making everything look professional. Formatting your minutes to look professional isn't always easy.

Also, having to go into each section to print a hard copy is inconvenient. I always print a hard copy in case the power goes out or something happens and the Board Agenda can't be accessed electronically. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Using BoardDocs has streamlined our entire agenda process"
5/5
What do you like best about Diligent Community?

I love the ease of submission of items and the workflow process ensures that everyone that needs to see and approve the item does. Publishing the agenda is extremely easy. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

The fact that you can't copy and paste from a Google Doc without the font copying over into bold and not being able to remove the bold once you paste the information into BoardDocs is annoying. Information has to put into Word before it can be copied into BoardDocs. Review collected by and hosted on G2.com.

LD
LuAnn D.
Small-Business (50 or fewer emp.)
"BoardDocs is an user friendly software to use."
4.5/5
What do you like best about Diligent Community?

Customer Service is great. They are very timely getting you the answers or help you need. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

There is really nothing about the program that I do not like. Review collected by and hosted on G2.com.

RM
Robin M.
Mid-Market (51-1000 emp.)
"User friendly with great search capabilities"
5/5
What do you like best about Diligent Community?

Ease of duplicating agendas and search engine Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

There is nothing I dislike about Board Docs Review collected by and hosted on G2.com.

Questions about Diligent Community? Ask real users or explore answers from the community

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GU
Guest User

What is BoardDocs used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

5 months

Average Discount

5%

Diligent Community Features
E-Signatures
Permissioning
Annotations and Notes
Scheduling
Agenda builder
Meeting Minutes