Diligent Community Reviews & Product Details

Diligent Community is the next-generation board management and governance software designed specifically for public and elected boards, by the trusted team who brought you BoardDocs and iCompass. With Diligent Community, you can enhance transparency, improve efficiency and build trust within your community. It offers a simple drag-and-drop agenda builder, customized workflows, and easily assigned and updated approvers. With Diligent Community, public meetings can run smoothly, and participants can engage and execute meetings more efficiently. It also offers powerful search tools, live stream broadcasts, and policies, maintaining ADA accessibility standards for all published information. Diligent, the leading governance, risk and compliance SaaS company, empowers more than 1 million users and 700,000 board members and leaders to clarify risk and elevate governance. Diligent Community is part of the Diligent One Platform which helps organizations manage complex risk, stay ahead of regulatory changes and deliver impactful insights, in one consolidated view. So boards and leaders can make better decisions, faster.

Seller

Diligent Corporation

Discussions

Diligent Community Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Zoe Cunningham

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

Diligent Community Integrations

(3)

Verified by Diligent Community

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Luzuko J.

Acting Validation Officer

Enterprise (> 1000 emp.)

11/12/2026

"Easy Document Access, but Search and Speed Need Work"

4.5/5

What do you like best about Diligent Community?

I like how easy it is to access meeting documents and find important information in one place. It saves me time and makes meeting preparation easier because I can quickly find the documents I need without searching through different platforms or emails. The initial setup was fairly straightforward, with minimal difficulties, and it was easy to get started. I find Diligent Community useful and reliable for accessing meeting documents and managing governance information. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

Diligent Community can sometimes be slow, and finding specific documents could be easier. I’d like the navigation and search to be improved. The mobile experience could also be better, especially for viewing and downloading documents. Faster loading times and simpler navigation would help. Review collected by and hosted on G2.com.

Susie D.

Small-Business (50 or fewer emp.)

4/22/2026

"Transition Hiccups, Promising Agenda Features"

1/5

What do you like best about Diligent Community?

I find Diligent Community simple enough to navigate during our testing phase. I particularly appreciate the ease of creating agendas. I am optimistic about these features making meetings run smoother once we complete our migration. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

Right now, the lack of communication during the transition has been frustrating. Grouping motions when taking minutes concerns me, as with BoardDocs I can submit a motion for all consent items and it captures information and populates it for all. With Diligent Community, I can only group by sections, which requires entering the same motion multiple times. Also, the initial setup isn’t good and we’re still in the process. Review collected by and hosted on G2.com.

Response from Bella Basso of Diligent Community

Thank you for sharing your experience with Diligent Community. We’re glad to hear that you’ve found the platform easy to navigate during your testing phase and that the agenda-building experience has been positive for your team.

We also appreciate your candid feedback regarding the migration and onboarding experience. We understand how important communication, meeting workflows, and minutes functionality are to your organization..

We’d love the opportunity to learn more about your experience and better understand the challenges your team is facing. Please feel free to reach out to our Product Marketing Manager, Zoe Cunningham, at community@diligent.com, so we can connect you with the right team members and continue the conversation further.

Marielle M.

Mid-Market (51-1000 emp.)

4/23/2026

"User-Friendly and Simple, but BoardDocs Migration Needed More Hands-On Support"

3.5/5

What do you like best about Diligent Community?

Community is very user friendly. It is a simple process to create a template, an agenda, and manage users and groups. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

I don't think it is a downsize of Community directly, but the migration process from BoardDocs to Diligent Community was not an easy process and had many challenges. I would have liked to have more one on one time with the staff at Diligent during the transition. Review collected by and hosted on G2.com.

Response from Bella Basso of Diligent Community

Thank you for the review and for sharing your experience with Diligent Community. We’re glad to hear that the platform has been user-friendly for your team and has helped centralize your district’s board information in one easy-to-access location for board members.

We also appreciate your feedback regarding the migration experience from BoardDocs to Diligent Community. We understand that transitions can come with challenges, and feedback like this is important as we continue improving the onboarding and migration experience for customers.

If you’d be open to discussing your experience further, please feel free to reach out to our Product Marketing Manager, Zoe Cunningham, at community@diligent.com. We’d love the opportunity to learn more and continue the conversation.

Verified User in Education Management

Mid-Market (51-1000 emp.)

4/22/2026

"Intuitive, Readable Agendas—But Missing Boarddocs Features and Occasional Freezes"

3.5/5

What do you like best about Diligent Community?

Publishing and sharing public agenda is intuitive and easily readable. I find the platform to be mainly intuitive and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

There were some features removed comin from Boarddocs. Such as viewing the live action votes as soon as they are recorded, locking agenda items as they are being edited, user access seems to create more access compared to before. Also our minutes software seems to freeze up often causing delays in recording votes/minute taking during a live a meeting. Review collected by and hosted on G2.com.

Response from Bella Basso of Diligent Community

Thank you for sharing your feedback and experience with Diligent Community. We’re glad to hear that you’ve found the platform intuitive and user-friendly, especially when it comes to publishing and sharing public agendas.

We also appreciate you taking the time to call out specific functionality and performance concerns. We understand how important features like live voting visibility, agenda item controls, and meeting stability are during live meetings. Our teams are actively working to continue enhancing the platform experience, and feedback like yours plays an important role in helping prioritize improvements.

We’d welcome the opportunity to learn more about your experience and better understand the challenges your team is facing. Please feel free to reach out to our Product Marketing Manager, Zoe Cunningham, at community@diligent.com, so we can continue the conversation further.

Jillian K.

Enterprise (> 1000 emp.)

4/23/2026

"Promising Transition, but Needs Better Workflows and Approval Flexibility"

3.5/5

What do you like best about Diligent Community?

That it is what we are tranistioning into . Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

So far what we have seen that there are no workflows for items from meeting to meeting, static agendas, inability to skip (override) in approval process, and no signatures on final approvals, No AI in planning or all of the perks of boards. And who is even more short staffed is Governemenr and non-profits Review collected by and hosted on G2.com.

Response from Bella Basso of Diligent Community

Thank you for the review and for sharing your experience with Diligent Community. We’re glad to hear the agenda-to-minutes functionality has helped save time and improve access to public agendas for your stakeholders.

We understand that navigating features can sometimes feel overwhelming, and our Customer Success team is always here to support you. We’d encourage you to reach out to your Customer Success Manager for additional guidance, feature clarity, and best practices for your team.

Jennifer S.

Office Manager

Enterprise (> 1000 emp.)

4/22/2026

"Efficient Document Sharing, But Room for Improvement"

2.5/5

What do you like best about Diligent Community?

I like how Diligent Community simplifies the process of uploading travel documents to share with the board and public. It provides information on how to explore the system, which has been helpful for me. The agenda tools are especially important for keeping board documents organized. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

nothing negative still learning the platform Review collected by and hosted on G2.com.

Response from Bella Basso of Diligent Community

Thank you for sharing your positive experience with Diligent Community. We're pleased to hear that the platform has been helpful in simplifying the process of sharing travel documents and organizing board documents. We're here to support you as you continue to explore and learn the platform.

Alejandra I.

Enterprise (> 1000 emp.)

4/22/2026

"Interactive, User-Friendly Platform with Minor Improvable Aspects"

5/5

What do you like best about Diligent Community?

I think Diligent Community is great and I like the platform, especially the agenda feature. It's an interactive platform that's easy to use, making it valuable for entering agenda items. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

I don't like that once I submit it I don't see where it is in the platform tree. Review collected by and hosted on G2.com.

Response from Bella Basso of Diligent Community

Thank you for your positive feedback on Diligent Community! We're thrilled to hear that you find the platform interactive and user-friendly, especially the agenda feature. We appreciate your feedback on the visibility of submitted items in the platform tree. We will definitely look into improving this aspect to enhance your experience.

Your input helps us make Diligent Community even better for you. If you have any further suggestions or need assistance, please feel free to reach out to us.

Pam S.

Mid-Market (51-1000 emp.)

4/23/2026

"Intuitive and Easy to Use—Still Learning New Things at Elevate"

4.5/5

What do you like best about Diligent Community?

It is intuitive and easy to use, although I'm learning new things at Elevate! Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

The only thing I can think of is having to click the button next to the items in the minutes in order for the agenda to progress on-screen. Review collected by and hosted on G2.com.

Response from Bella Basso of Diligent Community

We're thrilled to hear that you find Diligent Community intuitive and easy to use! We appreciate your feedback about the button next to items in the minutes and will certainly take that into consideration for future improvements. We're glad to hear that Diligent Community is helping you compile agendas and share them with district residents. If you have any more suggestions or feedback, please feel free to reach out. We're here to help and support you every step of the way!

Felicia S.

Mid-Market (51-1000 emp.)

4/22/2026

"Practical for Board Meetings but Needs Improvement"

2.5/5

What do you like best about Diligent Community?

I appreciate that Diligent Community saves me time and reduces stress during board meetings. The ease of use is a big plus, making it simpler to navigate. I also value the meeting agenda feature, which helps keep things organized. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

I think the Minutes feature could be improved. Review collected by and hosted on G2.com.

Response from Bella Basso of Diligent Community

Thank you for sharing your positive experience with Diligent Community. We understand the importance of an easy-to-use platform and are pleased to hear that it's helping you stay organized during meetings. We'll definitely take your feedback about the Minutes feature into account for future enhancements.

Tammy J.

Mid-Market (51-1000 emp.)

4/23/2026

"Transparent Public Meetings with Agendas, Recording, and Speaker Management"

5/5

What do you like best about Diligent Community?

Ability to create meetings and agendas, record, manager requests to speak and have a web site that is fully transparent to the public. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

Not having a third level for users that are above staff access and below member level. Review collected by and hosted on G2.com.

Response from Bella Basso of Diligent Community

Thank you for sharing your feedback on Diligent Community! We're thrilled to hear that you appreciate our platform's ability to create transparent public meetings with agendas, recording, and speaker management. We understand your concern about the user access levels and will take this into consideration for future improvements.

We're glad to hear that Diligent Community is helping you reduce the use of natural resources and provide full transparency to the public. If you have any further suggestions or need assistance with anything else, please feel free to reach out to us. We're here to help and ensure you have a positive experience with our platform.