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Diligent Community Reviews & Product Details

Diligent Community is the next-generation board management and governance software designed specifically for public and elected boards, by the trusted team who brought you BoardDocs and iCompass. With Diligent Community, you can enhance transparency, improve efficiency and build trust within your community. It offers a simple drag-and-drop agenda builder, customized workflows, and easily assigned and updated approvers. With Diligent Community, public meetings can run smoothly, and participants can engage and execute meetings more efficiently. It also offers powerful search tools, live stream broadcasts, and policies, maintaining ADA accessibility standards for all published information. Diligent, the leading governance, risk and compliance SaaS company, empowers more than 1 million users and 700,000 board members and leaders to clarify risk and elevate governance. Diligent Community is part of the Diligent One Platform which helps organizations manage complex risk, stay ahead of regulatory changes and deliver impactful insights, in one consolidated view. So boards and leaders can make better decisions, faster.

Product Website

Seller

Diligent Corporation

Languages Supported

English

Product Description

Unlock the future of public sector governance Diligent Community is a next-generation governance solution designed specifically for the needs of public and elected boards. From the trusted team that brought you BoardDocs and iCompass, Diligent Community provides enhanced transparency for the public, seamless collaboration for staff, and further empowers your board in the decision-making process.

Overview by

Zoe Cunningham

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

View More Pricing Information

Diligent Community Integrations

(6)

Verified by Diligent Community

Diligent Community Media

Diligent Community Demo - Agenda Item List

Schedule agenda releases to comply with open meetings requirements and ensure timely dissemination of information.

Effortlessly create and manage your agendas with a simple drag-and-drop interface. Customize agenda item submission workflows, assign approvers and preview both public and private agendas before publishing.

Diligent Community Demo - Public Transparency Website

Diligent Community provides a customizable public website where you can publish meeting agendas, livestream broadcasts, minutes and policies. Enable powerful search tools, request-to-speak functionality and Meeting notifications for the public, all helping to foster inclusivity and engagement. O...

Diligent Community Demo - Diligent Community Homepage

Board members play a crucial role in public organizations, and Diligent Community empowers them with a secure, mobile-friendly and easy to navigate platform to help them prepare for meetings. Access the platform on any device, receive text or email notifications upon agenda release, and access d...

Diligent Community is a next-generation governance solution for public and elected boards, designed to streamline the governance process, build trust through transparency, and positively impact communities.

Official Downloads

(4)

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Diligent Community Public Education Buyer's Guide

Diligent Community Local Government Buyer's Guide

Diligent Community Reviews (13)

G2 reviews are authentic and verified.

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Tricia W.

Executive Assistant/ Public Relations Officer

Mid-Market (51-1000 emp.)

7/24/2025

"Great Transition Experience"

5/5

What do you like best about Diligent Community?

The Cottonwood-Oak Creek School District is very pleased with our transition process from BoardDocs to Diligent Community. Software has a fresh clean look and is easy to navigate for all stakeholders providing transparency and efficiency in board functions. Diligent is very responsive to customer needs and is always ready and available to assist in making the experience better for users. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

At this time, there is nothing I dislike. Review collected by and hosted on G2.com.

Response from Bella Basso of Diligent Community

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Hi Tricia!

Thank you for your positive feedback about the fresh, clean look and ease of navigation in Diligent Community. We are dedicated to continuously improving our software to meet the needs of our users and are excited to explore AI capabilities for meeting minute preparation. If you have any suggestions, please feel free to reach out to your CSM!

- Bella from Diligent Community

Michelle D.

Clerk to the Board of Trustees

Mid-Market (51-1000 emp.)

7/23/2025

"User friendly"

5/5

What do you like best about Diligent Community?

The public portal was what tipped the scale to Diligent. The site provides transparency for the public and so much more information at their fingertips. The internal program is also easy to use and have proven to be fairly intuitive for our staff users. I works recommend anyone looking an agenda aka meeting management solution to definitely give serious consideration to Diligent! Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

I would love an option to schedule recurring meetings! Review collected by and hosted on G2.com.

Response from Bella Basso of Diligent Community

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We're delighted to hear that you find our public portal and internal program user-friendly and beneficial for sharing information and meeting agendas. We appreciate your suggestion for an option to schedule recurring meetings and will take it into consideration for future improvements.

Shiona N.

Executive Assistant

Small-Business (50 or fewer emp.)

7/24/2025

"Makes my Job Easier"

5/5

What do you like best about Diligent Community?

I like the text message approvals that I can use when administrators are traveling. I like that it looks the same on all of my devices. I like that I have historical information on agenda items that have been submitted and that I can duplicate those items. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

Nothing. If a feature doesn’t apply to my organization, I just don’t use that feature. Review collected by and hosted on G2.com.

Response from Bella Basso of Diligent Community

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Thank you for sharing your positive experience with Diligent Community! We're thrilled to hear that the text message approvals and consistent interface across devices have made your job easier.

It's fantastic to hear that Diligent Community has helped improve transparency with community members, reducing phone calls and emails, as well as streamlining the process of preparing paper packets.

If you ever have any questions or need assistance with any features in the future, please don't hesitate to reach out. We're here to help!

Amy O.

Executive Assistant to the Board of Education

Enterprise (> 1000 emp.)

7/24/2025

"Diligent Community successfully ELEVATES!"

5/5

What do you like best about Diligent Community?

The attractive, user-friendly public site and expanded administrative functionality has increased public access, transparency and efficiency. The Diligent team is top-notch! Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

Some glitches with the migration of data from Boarddocs. Review collected by and hosted on G2.com.

Cecelia R.

Executive Assistant and Board Secretary

Enterprise (> 1000 emp.)

7/24/2025

"Community"

3.5/5

What do you like best about Diligent Community?

Everything was very helpful during this conference to get me prepared for the transition. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

A Little complicated. It should be more user friendly. Review collected by and hosted on G2.com.

Response from Bella Basso of Diligent Community

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Hi Cecelia!

We’re so happy our staff was able to assist you in preparing for your transition! Our team is always ready to help, and if you ever have any questions or need guidance, please don’t hesitate to reach out to them at any time.

- Bella from Diligent Community

Dan W. R.

Founder/President

Mid-Market (51-1000 emp.)

7/24/2025

"Feature rich software."

5/5

What do you like best about Diligent Community?

The features allow for additional transparency to the community. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

It can be overwhelming at times when going through the features. Review collected by and hosted on G2.com.

Response from Bella Basso of Diligent Community

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Thank you so much for your kind review! We’re happy to hear that Diligent Community is helping bring more transparency to your community. We know that learning a new platform and exploring all its features can feel like a lot at first, but you’re never on your own. Our Customer Success and Support teams are always here to guide you through any feature or provide training so you can feel confident using the platform.

Verified User in Primary/Secondary Education

Small-Business (50 or fewer emp.)

7/23/2025

"Tough to switch from board docs but as we learn more we like it better"

4/5

What do you like best about Diligent Community?

The user interface for the board is easier and I like the way the public site looks Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

The two step process where diligent one manages users outside of community is confusing and caused a lot of issues at the jump Review collected by and hosted on G2.com.

Verified User in Computer Games

Enterprise (> 1000 emp.)

7/24/2025

"Great hands on conference"

5/5

What do you like best about Diligent Community?

Being new to my school district, the staff at Diligent have been so helpful in explaining everything, even on an entry level scope. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

I’m not familiar enough with the software to dislike anything. Review collected by and hosted on G2.com.

Response from Bella Basso of Diligent Community

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Thank you for your kind words! We're glad to hear that our team has been able to assist you in understanding the platform. If you have any questions as you continue to explore Diligent, please don't hesitate to reach out.

Verified User in Education Management

Mid-Market (51-1000 emp.)

7/24/2025

"Informative"

5/5

What do you like best about Diligent Community?

Collaboration and educational it is a great product! Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

Nothing to dislike I like Diligent Community. Review collected by and hosted on G2.com.

Response from Bella Basso of Diligent Community

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Hi there!

We're glad to hear that you find Diligent Community collaborative and educational! Thank you for your positive feedback.

- Bella from Diligent Community

Molly M.

Administrative Assistant

Mid-Market (51-1000 emp.)

9/10/2024

"Diligent Community makes board meetings accessible."

5/5

What do you like best about Diligent Community?

User experience for board members is simplified with many neat features for notetaking. Public view looks like a polished website. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

A few bugs but Diligent team are quick to handle them. Review collected by and hosted on G2.com.