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Diligent Community Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Diligent Community Media

Diligent Community Demo - Agenda Item List
Schedule agenda releases to comply with open meetings requirements and ensure timely dissemination of information.
Diligent Community Demo - Agenda Editor
Effortlessly create and manage your agendas with a simple drag-and-drop interface. Customize agenda item submission workflows, assign approvers and preview both public and private agendas before publishing.
Diligent Community Demo - Public Transparency Website
Diligent Community provides a customizable public website where you can publish meeting agendas, livestream broadcasts, minutes and policies. Enable powerful search tools, request-to-speak functionality and Meeting notifications for the public, all helping to foster inclusivity and engagement. O...
Diligent Community Demo - Diligent Community Homepage
Board members play a crucial role in public organizations, and Diligent Community empowers them with a secure, mobile-friendly and easy to navigate platform to help them prepare for meetings. Access the platform on any device, receive text or email notifications upon agenda release, and access d...
Diligent Community is a next-generation governance solution for public and elected boards, designed to streamline the governance process, build trust through transparency, and positively impact communities.
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Diligent Community is a next-generation governance solution for public and elected boards, designed to streamline the governance process, build trust through transparency, and positively impact communities.
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Diligent Community Reviews (41)

Reviews

Diligent Community Reviews (41)

4.1
41 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and transparency of Diligent Community, highlighting how it simplifies meeting management and document sharing. Many appreciate the platform's intuitive design, which helps keep all information organized in one place. However, some users note challenges during the transition from BoardDocs, particularly regarding support and feature availability.
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SD
Small-Business (50 or fewer emp.)
"Transition Hiccups, Promising Agenda Features"
What do you like best about Diligent Community?

I find Diligent Community simple enough to navigate during our testing phase. I particularly appreciate the ease of creating agendas. I am optimistic about these features making meetings run smoother once we complete our migration. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

Right now, the lack of communication during the transition has been frustrating. Grouping motions when taking minutes concerns me, as with BoardDocs I can submit a motion for all consent items and it captures information and populates it for all. With Diligent Community, I can only group by sections, which requires entering the same motion multiple times. Also, the initial setup isn’t good and we’re still in the process. Review collected by and hosted on G2.com.

MM
Mid-Market (51-1000 emp.)
"User-Friendly and Simple, but BoardDocs Migration Needed More Hands-On Support"
What do you like best about Diligent Community?

Community is very user friendly. It is a simple process to create a template, an agenda, and manage users and groups. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

I don't think it is a downsize of Community directly, but the migration process from BoardDocs to Diligent Community was not an easy process and had many challenges. I would have liked to have more one on one time with the staff at Diligent during the transition. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Mid-Market (51-1000 emp.)
"Intuitive, Readable Agendas—But Missing Boarddocs Features and Occasional Freezes"
What do you like best about Diligent Community?

Publishing and sharing public agenda is intuitive and easily readable. I find the platform to be mainly intuitive and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

There were some features removed comin from Boarddocs. Such as viewing the live action votes as soon as they are recorded, locking agenda items as they are being edited, user access seems to create more access compared to before. Also our minutes software seems to freeze up often causing delays in recording votes/minute taking during a live a meeting. Review collected by and hosted on G2.com.

JK
Enterprise (> 1000 emp.)
"Promising Transition, but Needs Better Workflows and Approval Flexibility"
What do you like best about Diligent Community?

That it is what we are tranistioning into . Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

So far what we have seen that there are no workflows for items from meeting to meeting, static agendas, inability to skip (override) in approval process, and no signatures on final approvals, No AI in planning or all of the perks of boards. And who is even more short staffed is Governemenr and non-profits Review collected by and hosted on G2.com.

Jennifer S.
JS
Office Manager
Enterprise (> 1000 emp.)
"Efficient Document Sharing, But Room for Improvement"
What do you like best about Diligent Community?

I like how Diligent Community simplifies the process of uploading travel documents to share with the board and public. It provides information on how to explore the system, which has been helpful for me. The agenda tools are especially important for keeping board documents organized. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

nothing negative still learning the platform Review collected by and hosted on G2.com.

AI
Enterprise (> 1000 emp.)
"Interactive, User-Friendly Platform with Minor Improvable Aspects"
What do you like best about Diligent Community?

I think Diligent Community is great and I like the platform, especially the agenda feature. It's an interactive platform that's easy to use, making it valuable for entering agenda items. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

I don't like that once I submit it I don't see where it is in the platform tree. Review collected by and hosted on G2.com.

PS
Mid-Market (51-1000 emp.)
"Intuitive and Easy to Use—Still Learning New Things at Elevate"
What do you like best about Diligent Community?

It is intuitive and easy to use, although I'm learning new things at Elevate! Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

The only thing I can think of is having to click the button next to the items in the minutes in order for the agenda to progress on-screen. Review collected by and hosted on G2.com.

FS
Mid-Market (51-1000 emp.)
"Practical for Board Meetings but Needs Improvement"
What do you like best about Diligent Community?

I appreciate that Diligent Community saves me time and reduces stress during board meetings. The ease of use is a big plus, making it simpler to navigate. I also value the meeting agenda feature, which helps keep things organized. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

I think the Minutes feature could be improved. Review collected by and hosted on G2.com.

TJ
Mid-Market (51-1000 emp.)
"Transparent Public Meetings with Agendas, Recording, and Speaker Management"
What do you like best about Diligent Community?

Ability to create meetings and agendas, record, manager requests to speak and have a web site that is fully transparent to the public. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

Not having a third level for users that are above staff access and below member level. Review collected by and hosted on G2.com.

FJ
Mid-Market (51-1000 emp.)
"User-Friendly and Organized, With a Learning Curve"
What do you like best about Diligent Community?

Diligent Community is much more user friendly and organized for all three components we need Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

Not many downsides but I and my colleagues are still learning on it. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

2 months

Diligent Community Features
Agenda builder
Meeting Minutes
Document Management
Permissioning
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Diligent Community