--- title: Diligent Community Reviews meta_title: 'Diligent Community Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 93 reviews by the users' company size, role or industry to find out how Diligent Community works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 93 scale: '5' date_modified: '2026-11-13' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

Diligent Community Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Diligent Community Reviews (93)

View 2 Video Reviews
Reviews

Diligent Community Reviews (93)

View 2 Video Reviews
4.3
93 reviews

What do users say?

Generated using AI from real user reviews
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Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
Originally submitted 11/17/2023
"Great Platform"
2.5/5
What do you like best about Diligent Community?

Easy to use. Streamlined area for entering in the agenda items. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

The color at the top of the page. Need quicker loading of pages. Review collected by and hosted on G2.com.

DM
Dawnelle M.
Small-Business (50 or fewer emp.)
"Newly Administrative assistant"
5/5
What do you like best about Diligent Community?

Addition to content on three different levels. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

If you are not tech savvy the Board Doc can be intimidating and appears to not be user friendly. Review collected by and hosted on G2.com.

RD
Regina D.
Enterprise (> 1000 emp.)
"I use it daily for my organization"
5/5
What do you like best about Diligent Community?

Being able to enter my legislation with the template Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

No being able to make changes after submitting Review collected by and hosted on G2.com.

CC
Charles C.
Mid-Market (51-1000 emp.)
"Excellent product that offers a great deal of productivity."
5/5
What do you like best about Diligent Community?

The format of creating agendas. Allowing us to add policies. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

Copying from Google docs into the program. Review collected by and hosted on G2.com.

VP
Victor P.
Mid-Market (51-1000 emp.)
"Wonderful event"
5/5
What do you like best about Diligent Community?

The helpful staff and relative information catered to what we use board docs for Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

I sometimes have Difficulty formatting documents Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Enterprise (> 1000 emp.)
"Okay, but could be better"
1.5/5
What do you like best about Diligent Community?

It was fairly easy to train in this new software and is somewhat intuitive to use. Once you learn the "rules" of the software it's very straightforward. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

The format editing options in the policy section. The disconnect between sections of boarddocs (Agendas, Library, Policy) are not connected. Review collected by and hosted on G2.com.

AK
April K.
Mid-Market (51-1000 emp.)
"District clerk"
5/5
What do you like best about Diligent Community?

Everything. excellent information. Well informed staff Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

Classes not long enough. Some of the information not relative. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Verified User in Commercial Real Estate
Mid-Market (51-1000 emp.)
"Diligent Efficiency Gains"
5/5
What do you like best about Diligent Community?

Diligent has already brought so much in efficiency gains to our organization for both the board and overall corporate governance Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

The minutes feature could use some enhancements. I am excited to see the Office 365 enhancements. Review collected by and hosted on G2.com.

Verified User in Public Policy
AP
Verified User in Public Policy
Enterprise (> 1000 emp.)
"Administrative Assistant"
5/5
What do you like best about Diligent Community?

The tech support is awesome. It's pretty easy to navigate once learning the system! Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

I've only been using it for a few months and haven't found any dislikes! Review collected by and hosted on G2.com.

Matthew F.
MF
Matthew F.
D
Enterprise (> 1000 emp.)
Originally submitted 8/10/2020
"Cuts Down on the Noise - It Just Works"
5/5
What do you like best about Diligent Community?

The simple, best thing about this program is the way it structures and organizes the information our Board uses. By maintaining three levels of access - Public, Administration and Board - information can be posted at the level it needs to be, and then you can search for it at any time moving forward - the search feature is incredibly powerful. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

The editor could be bigger - way bigger. You get less than a third of the screen to edit your documents in. And the formatting could use a little work. But I'm just nitpicking - it still works great. Review collected by and hosted on G2.com.

Questions about Diligent Community? Ask real users or explore answers from the community

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GU
Guest User

What is BoardDocs used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

5 months

Average Discount

5%

Diligent Community Features
E-Signatures
Permissioning
Annotations and Notes
Scheduling
Agenda builder
Meeting Minutes