--- title: Diligent Community Reviews meta_title: 'Diligent Community Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 93 reviews by the users' company size, role or industry to find out how Diligent Community works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 93 scale: '5' date_modified: '2026-11-13' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

Diligent Community Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Diligent Community Reviews (93)

View 2 Video Reviews
Reviews

Diligent Community Reviews (93)

View 2 Video Reviews
4.3
93 reviews

What do users say?

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Verified User in Computer Games
AC
Verified User in Computer Games
Enterprise (> 1000 emp.)
"Great hands on conference"
5/5
What do you like best about Diligent Community?

Being new to my school district, the staff at Diligent have been so helpful in explaining everything, even on an entry level scope. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

I’m not familiar enough with the software to dislike anything. Review collected by and hosted on G2.com.

Response from Bella Basso of Diligent Community

Thank you for your kind words! We're glad to hear that our team has been able to assist you in understanding the platform. If you have any questions as you continue to explore Diligent, please don't hesitate to reach out.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Informative"
5/5
What do you like best about Diligent Community?

Collaboration and educational it is a great product! Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

Nothing to dislike I like Diligent Community. Review collected by and hosted on G2.com.

Response from Bella Basso of Diligent Community

Hi there!

We're glad to hear that you find Diligent Community collaborative and educational! Thank you for your positive feedback.

- Bella from Diligent Community

Gianni D.
GD
Gianni D.
VP, Head of European Cloud Management Services
Mid-Market (51-1000 emp.)
"BoardDocs"
4/5
What do you like best about Diligent Community?

BoardDocs offers a highly intuitive and user-friendly interface, allowing both internal stakeholders and the public to easily access, review, and manage meeting agendas, supporting documents, and minutes. Its cloud-based nature ensures that documents are accessible anytime, anywhere, which is critical for enhancing transparency and operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

user interface somewhat dated compared to newer SaaS platforms Review collected by and hosted on G2.com.

Verified User in Education Management
CE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Handle Your Organization Meetings"
3.5/5
What do you like best about Diligent Community?

Boarddocs manage my meetings, agenda, documents and record keeping. With the help of this I easily analyze my time and create reports on time. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

I truly said that, technical glitch is the main problem, otherwise the product is good for the organizations. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Timesaver"
4.5/5
What do you like best about Diligent Community?

BoardDocs makes my job as an administrative assistant so much easier. I can't imagine going back to paper board packets. I love using the meeting control panel during meetings to take care of most of my minutes prior to the next board meeting. I also love the support we get from Diligent. I have set up trainings for our secretaries and advisory school board members on how to use the program. I use BoardDocs almost on a daily basis and for every board meeting we have. BoardDocs was easily integrated when the school district decided to go to paperless board meetings. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

I think the downside is when having to add new board members or advisory school board members. I haven't tried the importing a file feature yet. Review collected by and hosted on G2.com.

GH
Greta H.
Executive Asst. to the Superintendent/Board Secretary
Mid-Market (51-1000 emp.)
"User Friendly"
5/5
What do you like best about Diligent Community?

I love how easy it is to put together a board packet. I especially like how quick and easy it is to change or correct something if needed. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

If I wanted to print the packet, I would have to go to each agenda item and print the item and attachments one by one. Review collected by and hosted on G2.com.

SO
sheila O.
Administrative Assistant
Small-Business (50 or fewer emp.)
"Board Docs Review"
2.5/5
What do you like best about Diligent Community?

It is very efficient when putting together board packets Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

Board Docs is not easily accessible without a computer Review collected by and hosted on G2.com.

CV
Chandu V.
Executive Assistant to the Superintendent and Board of Education
Enterprise (> 1000 emp.)
"BoardDocs has been an essential tool for engagement of our Board and transparency to our public."
4.5/5
What do you like best about Diligent Community?

The system is easy to use to create agenda and manage a Board packet. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

The formatting of documents has always been a problem. The search function is very clunky and does not easily allow you to search for anything. Review collected by and hosted on G2.com.

MM
Molly M.
Administrative Assistant
Mid-Market (51-1000 emp.)
"Diligent Community makes board meetings accessible."
5/5
What do you like best about Diligent Community?

User experience for board members is simplified with many neat features for notetaking. Public view looks like a polished website. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

A few bugs but Diligent team are quick to handle them. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Enterprise (> 1000 emp.)
"Community Creates Time for Other Tasks"
5/5
What do you like best about Diligent Community?

Community's templates and easily manipulated content allows for fast creation and changes to board packet content. Board directors receive their packets earlier than in the past and last minute changes can be made and marked. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

I do not dislike anything in particular. When changes are needed, Diligent is quick to adapt and improve their product. Review collected by and hosted on G2.com.

Questions about Diligent Community? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is BoardDocs used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

5 months

Average Discount

5%

Diligent Community Features
E-Signatures
Permissioning
Annotations and Notes
Scheduling
Agenda builder
Meeting Minutes