Diligent Community Reviews & Product Details

Diligent Community is the next-generation board management and governance software designed specifically for public and elected boards, by the trusted team who brought you BoardDocs and iCompass. With Diligent Community, you can enhance transparency, improve efficiency and build trust within your community. It offers a simple drag-and-drop agenda builder, customized workflows, and easily assigned and updated approvers. With Diligent Community, public meetings can run smoothly, and participants can engage and execute meetings more efficiently. It also offers powerful search tools, live stream broadcasts, and policies, maintaining ADA accessibility standards for all published information. Diligent, the leading governance, risk and compliance SaaS company, empowers more than 1 million users and 700,000 board members and leaders to clarify risk and elevate governance. Diligent Community is part of the Diligent One Platform which helps organizations manage complex risk, stay ahead of regulatory changes and deliver impactful insights, in one consolidated view. So boards and leaders can make better decisions, faster.

Seller

Diligent Corporation

Discussions

Diligent Community Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Zoe Cunningham

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

Diligent Community Integrations

(3)

Verified by Diligent Community

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Verified User in Education Management

Mid-Market (51-1000 emp.)

4/22/2026

"Overall worth it"

4.5/5

What do you like best about Diligent Community?

Easy to navigate. All information is easier to find Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

Some options no longer available. Not able to do all previous fun Review collected by and hosted on G2.com.

Response from Bella Basso of Diligent Community

Thank you for the review and for sharing your experience with Diligent Community. We’re glad to hear that the platform has made information easier to find and navigate for your team.

We also appreciate your feedback regarding features changes from the previous version. Feedback like this helps our team continue evaluating ways to improve and enhance the overall user experience. Thank you again for your support of Diligent Community.

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

4/23/2026

"Easy Meeting Minutes Creation, But Some Features Lack Transparency"

3/5

What do you like best about Diligent Community?

The ease of creating meeting minutes with editing Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

Lack of transparency to public with some functions Review collected by and hosted on G2.com.

Response from Bella Basso of Diligent Community

Thank you for sharing your feedback and experience with Diligent Community. We’re glad to hear the platform has helped streamline meeting creation and simplify the minutes process for your team.

We also appreciate your comments regarding transparency-related functionality, as transparency is extremely important to us. We’d love to better understand the specific features or workflows you’re referring to. Please feel free to reach out to our Product Marketing Manager, Zoe Cunningham, at community@diligent.com , and we’d be happy to connect further and learn more about your experience.

Amy O.

Executive Assistant to the Board of Education

Enterprise (> 1000 emp.)

7/24/2025

"Diligent Community successfully ELEVATES!"

5/5

What do you like best about Diligent Community?

The attractive, user-friendly public site and expanded administrative functionality has increased public access, transparency and efficiency. The Diligent team is top-notch! Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

Some glitches with the migration of data from Boarddocs. Review collected by and hosted on G2.com.

Becky K.

K - 6 Cyber Teacher for Charleroi Online Learning Academy

Mid-Market (51-1000 emp.)

4/29/2025

"An Efficient Tool with Easy Access and Discussion-Making"

5/5

What do you like best about Diligent Community?

One of the best aspects of BoardDocs is how it centralizes all board material is one easy to access location. I love that it eliminates the need for printing and distributing copies which saves time and resources. The searchable archive is the most helpful feature of BoardDocs. It is easy and quick to find past agendas, meeting notes, and other supporting documents. The layout is also very easy to navigate even for the public. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

While BoardDocs is a great tool, there are a few areas that could be improved. At first when using BoardDocs, it is somewhat difficult to learn especially uploading and organizing the content. It is also isn't as customizable as I would like for our district's needs. That said, once I got familiar with the system, it works smoothly and delivers great value. Review collected by and hosted on G2.com.

What problems is Diligent Community solving and how is that benefiting you?

BoardDocs helps several business problems that we have. First, it saves me valuable time and resources by having the board agendas and supporting documents available. It also improves transparency to the public allowing them to have immediate access to the board materials which helps our district meet the legal and community expectations. Furthermore, by having all of our board content in one secure location, it reduces the risk of lost information. Review collected by and hosted on G2.com.

Cecelia R.

Executive Assistant and Board Secretary

Enterprise (> 1000 emp.)

7/24/2025

"Community"

3.5/5

What do you like best about Diligent Community?

Everything was very helpful during this conference to get me prepared for the transition. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

A Little complicated. It should be more user friendly. Review collected by and hosted on G2.com.

Response from Bella Basso of Diligent Community

Hi Cecelia!

We’re so happy our staff was able to assist you in preparing for your transition! Our team is always ready to help, and if you ever have any questions or need guidance, please don’t hesitate to reach out to them at any time.

- Bella from Diligent Community

Verified User in Education Management

Mid-Market (51-1000 emp.)

4/29/2025

"Bulky, but does the job."

2/5

What do you like best about Diligent Community?

Very easy to use, simple, and has a large capacity for information storage. It was very easy for staff to add information before meetings, and very easy to approve or reject information. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

One of the biggest cons we experienced with BoardDocs was the user experience for searching information. There was no logical search order and no way to modify how the search appeared. It could have a document from 2015 next to a document from 2008, and you would have to enter each document to figure out which document was actually relevant. Review collected by and hosted on G2.com.

What problems is Diligent Community solving and how is that benefiting you?

Information for Board meetings is crucial to follow a logical order that allows for video add in for public perspective. It is very easy to add in the video concepts of each board meeting and time them to each item. I do wish the video was searchable instead of embedded into each meeting directly. Review collected by and hosted on G2.com.

Dan W. R.

Founder/President

Mid-Market (51-1000 emp.)

7/24/2025

"Feature rich software."

5/5

What do you like best about Diligent Community?

The features allow for additional transparency to the community. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

It can be overwhelming at times when going through the features. Review collected by and hosted on G2.com.

Response from Bella Basso of Diligent Community

Thank you so much for your kind review! We’re happy to hear that Diligent Community is helping bring more transparency to your community. We know that learning a new platform and exploring all its features can feel like a lot at first, but you’re never on your own. Our Customer Success and Support teams are always here to guide you through any feature or provide training so you can feel confident using the platform.

Daquia M.

Teacher

Enterprise (> 1000 emp.)

4/30/2025

"Transform your Meetings!"

5/5

What do you like best about Diligent Community?

WOW, a fantastic software program that is very user-friendly and makes our meetings assimilate very easily. Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

No issues thus far! There are no issues which I can report. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education

Small-Business (50 or fewer emp.)

7/23/2025

"Tough to switch from board docs but as we learn more we like it better"

4/5

What do you like best about Diligent Community?

The user interface for the board is easier and I like the way the public site looks Review collected by and hosted on G2.com.

What do you dislike about Diligent Community?

The two step process where diligent one manages users outside of community is confusing and caused a lot of issues at the jump Review collected by and hosted on G2.com.