--- title: Diligent Community Reviews meta_title: 'Diligent Community Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 92 reviews by the users' company size, role or industry to find out how Diligent Community works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 92 scale: '5' date_modified: '2026-07-15' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Diligent Community Reviews **Vendor:** Diligent Corporation **Category:** [Board Management Software](https://www.g2.com/categories/board-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 92 ## About Diligent Community Diligent Community is the next-generation board management and governance software designed specifically for public and elected boards, by the trusted team who brought you BoardDocs and iCompass. With Diligent Community, you can enhance transparency, improve efficiency and build trust within your community. It offers a simple drag-and-drop agenda builder, customized workflows, and easily assigned and updated approvers. With Diligent Community, public meetings can run smoothly, and participants can engage and execute meetings more efficiently. It also offers powerful search tools, live stream broadcasts, and policies, maintaining ADA accessibility standards for all published information. Diligent, the leading governance, risk and compliance SaaS company, empowers more than 1 million users and 700,000 board members and leaders to clarify risk and elevate governance. Diligent Community is part of the Diligent One Platform which helps organizations manage complex risk, stay ahead of regulatory changes and deliver impactful insights, in one consolidated view. So boards and leaders can make better decisions, faster. ## Diligent Community Reviews ### 1. I find it user feeling. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Diligent Community?** Ease of implementation; customer support. **What do you dislike about Diligent Community?** Not able to search easily from the adminstrator side. **What problems is Diligent Community solving and how is that benefiting you?** The assistance with Board meetings. Board voting, and work flow. ### 2. BoardDocs is A Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Gervonder B. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Diligent Community?** BoardDocs makes the process of meeting management seamless from beginning to end - from Workflows, to minutes, to agenda approvals and publishing it does the work for you. **What do you dislike about Diligent Community?** I do not have any downsides of using BoardDocs. For the processes and systems we have in our school District it meshes well and is easy to use. **What problems is Diligent Community solving and how is that benefiting you?** It is saving us money in overtime by making it available electronically with attachments for Board items. It allows you the convenience of putting the agenda together whether you are in or out of the office and it is user friendly! ### 3. Path to Promotion **Rating:** 5.0/5.0 stars **Reviewed by:** Kristy D. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Diligent Community?** iCompass has freed up time for me to do more important work than photocopying for the taxpayers in my municipality. As a result, I have more responsibilities...and now, more pay! **What do you dislike about Diligent Community?** There are very few downsides, although it is still intimidating to those of the plain sect (i.e. Amish) community who are on some of our boards. **What problems is Diligent Community solving and how is that benefiting you?** We have cut down on costs of paper useage and staff time for mundane things like copying. ### 4. Long Time Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor T. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Diligent Community?** My district has been using BoardDocs since 2005 and have never looked back. I enjoy how easy it is to use and how easy it makes my job. The BoardDocs support is always helpful. **What do you dislike about Diligent Community?** I wish there was a way for Administrative Regulations to be posted as public, Administrative, and executive content. We currently do not keep how AR in BoardDocs for this reason. **What problems is Diligent Community solving and how is that benefiting you?** I am not sure. ### 5. Ever growing technology **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Diligent Community?** BoardDocs keeps things organized and easily accessible. From completely going from paper to electronic files and poilices I am thankful I can use a platform that works with our needs and it delivers clean data. **What do you dislike about Diligent Community?** It is a little outdated as to be expected and we we are looking forward to the future of Community. Some of the editing features could be more advanced and offer more functionality than basic editing. **What problems is Diligent Community solving and how is that benefiting you?** Staying within state and local government compliance and making sure our school board members have a road map for all the decisions and procedures a school division needs. ### 6. Diligent Boards is the key to success **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Diligent Community?** I am very appreciative of the BoardDocs application, particularly the advancement to the Web app. The transition was smooth and the system is very helpful in connecting the Board and Staff's roles in the easiest way possible. **What do you dislike about Diligent Community?** I'm looking forward to September and October's updates to work out any kinks in what I've had issues with prior. **What problems is Diligent Community solving and how is that benefiting you?** Our organization utilizes BoardDocs for agenda building which has been amazing. Times where this task could have taken several weeks of compiling paper documents is no longer an issue since Diligent has added so many collaborative features. ### 7. Wealth of Increased Efficiency Information **Rating:** 5.0/5.0 stars **Reviewed by:** Ramsey R. | Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Diligent Community?** The many features that allows for a streamlined and more efficient way to capture data. **What do you dislike about Diligent Community?** If I'm sending a link to a specific item in BoardDocs to a user or non-user, it requires them to be logged in first to see the information shared. **What problems is Diligent Community solving and how is that benefiting you?** Storing board & district information. ### 8. Executive Assistant of Operations/ School Board Clerk **Rating:** 5.0/5.0 stars **Reviewed by:** Marketa J. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Diligent Community?** I like BoardDocs and how it is easily to navigate/ **What do you dislike about Diligent Community?** There is not really much I dislike Board Docs/ **What problems is Diligent Community solving and how is that benefiting you?** It helps me to do the agendas for board meetings and start meetings for the School Board in my district ### 9. Satisfied but always want more **Rating:** 4.5/5.0 stars **Reviewed by:** Sheila B. | Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Diligent Community?** Boarddocs simplifies the Board preparation process. **What do you dislike about Diligent Community?** I feel as if I re-create many pieces over and over again. **What problems is Diligent Community solving and how is that benefiting you?** I appreciate the Library and ability to keep everything in one location for my Board. ### 10. Great Platform **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Diligent Community?** Easy to use. Streamlined area for entering in the agenda items. **What do you dislike about Diligent Community?** The color at the top of the page. Need quicker loading of pages. **What problems is Diligent Community solving and how is that benefiting you?** Getting up to speed as this is a new platform to me to use. ### 11. Newly Administrative assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Dawnelle M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Diligent Community?** Addition to content on three different levels. **What do you dislike about Diligent Community?** If you are not tech savvy the Board Doc can be intimidating and appears to not be user friendly. **What problems is Diligent Community solving and how is that benefiting you?** N/A ### 12. I use it daily for my organization **Rating:** 5.0/5.0 stars **Reviewed by:** Regina D. | Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Diligent Community?** Being able to enter my legislation with the template **What do you dislike about Diligent Community?** No being able to make changes after submitting **What problems is Diligent Community solving and how is that benefiting you?** Not having to type the information manually saving time ### 13. Excellent product that offers a great deal of productivity. **Rating:** 5.0/5.0 stars **Reviewed by:** Charles C. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Diligent Community?** The format of creating agendas. Allowing us to add policies. **What do you dislike about Diligent Community?** Copying from Google docs into the program. **What problems is Diligent Community solving and how is that benefiting you?** A central location for a consistent agenda. ### 14. Wonderful event **Rating:** 5.0/5.0 stars **Reviewed by:** Victor P. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Diligent Community?** The helpful staff and relative information catered to what we use board docs for **What do you dislike about Diligent Community?** I sometimes have Difficulty formatting documents **What problems is Diligent Community solving and how is that benefiting you?** Usage and troubleshooting ### 15. Okay, but could be better **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Diligent Community?** It was fairly easy to train in this new software and is somehat intuitive to use. Once you learn the "rules" of the software it's very straightforward. **What do you dislike about Diligent Community?** The format editing options in the policy section. The disconnect between sections of boarddocs (Agendas, Library, Policy) are not connected. **What problems is Diligent Community solving and how is that benefiting you?** Creating and sharing agendas. Housing our policy library. Archiving approved meeting minutes. ### 16. District clerk **Rating:** 5.0/5.0 stars **Reviewed by:** April K. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Diligent Community?** Everything. excellent information. Well informed staff **What do you dislike about Diligent Community?** Classes not long enough. Some of the information not relative. **What problems is Diligent Community solving and how is that benefiting you?** Workflow and productivity ### 17. Diligent Efficiency Gains **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Diligent Community?** Diligent has already brought so much in efficiency gains to our organization for both the board and overall corporate governance **What do you dislike about Diligent Community?** The minutes feature could use some enhancements. I am excited to see the Office 365 enhancements. **What problems is Diligent Community solving and how is that benefiting you?** Transparent efficient meeting materials and meeting management. ### 18. Administrative Assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Policy | Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Diligent Community?** The tech support is awesome. It's pretty easy to navigate once learning the system! **What do you dislike about Diligent Community?** I've only been using it for a few months and haven't found any dislikes! **What problems is Diligent Community solving and how is that benefiting you?** Communications with school board office, board members and the public. ### 19. Cuts Down on the Noise - It Just Works **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew F. | D, Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2020 **What do you like best about Diligent Community?** The simple, best thing about this program is the way it structures and organizes the information our Board uses. By maintaining three levels of access - Public, Administration and Board - information can be posted at the level it needs to be, and then you can search for it at any time moving forward - the search feature is incredibly powerful. **What do you dislike about Diligent Community?** The editor could be bigger - way bigger. You get less then a third of the screen to edit your documents in. And the formatting could use a little work. But I'm just nit picking - it still works great. **Recommendations to others considering Diligent Community:** If you have a Board, and you have Board Meetings or Policies; and if you need an effective way to communicate with the public and the Board, then you should be using BoardDocs. **What problems is Diligent Community solving and how is that benefiting you?** We've been able to stream line our communication with the Board, as well as maintain a library for all of our supporting documentation. It has made us far more transparent to the public, and helped bring on new Board members by providing them a repository of information for them to review. ### 20. BaordDocs for School BOE **Rating:** 5.0/5.0 stars **Reviewed by:** Vivian A. | Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2020 **What do you like best about Diligent Community?** For the most part, BoardDocs is very user friendly. Over the ten years our school district has used BoardDocs, I have had to contact their support team for assistance on a few occassions. They have always been very helpful in answering or resolving my issue in a prompt manner. **What do you dislike about Diligent Community?** Uploading photos is still sometimes a little tricky for me since I don't do this very often. **Recommendations to others considering Diligent Community:** Yes, I would recommend BoardDocs to others considering a program to use for meetings. It is user-friendly and has excellent tech support, if needed. **What problems is Diligent Community solving and how is that benefiting you?** BoardDocs is an easy to use program for our Board of Education members to use for their meetings. Since board members can change every two or four years, we needed a meeting platform that was easy for new members to use with a brief training session. Everyone gets the information as soon as I make it active. Before BoardDocs, we printed out the agenda and all supporting documents for each meeting , put it in a notebook and delivered it to them. Now they have the meeting agenda and information available to them instantly and we save time and paper. ### 21. BoardDocs has been a phenomenal time and money saver for my school division! **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy P. | Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2020 **What do you like best about Diligent Community?** BoardDocs is extremely user friendly for all. The time and money our division has saved by moving to BoardDocs has been substantial. BoardDocs provides a new level of transparency for the Board's work. **What do you dislike about Diligent Community?** Occasionally, like all software, there are "blips" but none that have not been corrected by logging out and back in or by calling support. The division has only experienced two meeting "outages" during its 10+ year use of BoardDocs. **Recommendations to others considering Diligent Community:** Try it, you will love it! **What problems is Diligent Community solving and how is that benefiting you?** Clearly, BoardDocs has addressed transparency and accessibility for the stakeholders in our community. The substantial time savings for me as Clerk as well as the Board members in easily locating Board documents has been very helpful; BoardDocs is so easy to use, which has been helpful in rapidly orienting new Board members to the Board's work. ### 22. BoardDocs Review **Rating:** 5.0/5.0 stars **Reviewed by:** Biggs A. | Executive Assistant and Board Clerk, Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2021 **What do you like best about Diligent Community?** It is user friendly and customer service is awesome **What do you dislike about Diligent Community?** inability to highlight items on the agenda **What problems is Diligent Community solving and how is that benefiting you?** none at this time ### 23. The Best Customer Service and Support Around **Rating:** 5.0/5.0 stars **Reviewed by:** Lois M. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Diligent Community?** BoardDocs is extremely user friendly and easy to learn. They having amazing customer service and there is always someone to help, if you need it. Meeting agendas are very easy to create and duplicate, such a time saver. **What do you dislike about Diligent Community?** I would prefer to be able to have institutional training sessions recorded, even if they were only available for a limited time. Sometimes the formatting, especially from Word, is a little messy. It's not a big thing and is easy to fix though. **What problems is Diligent Community solving and how is that benefiting you?** BoardDocs is a great place to house all of our committee meetings and most of our documentation related to accreditation. With multiple groups responsible for varying elements of accreditation documentation, it can be challenging to collect everything. This makes that easier, since it's all in one place. Policy management is SO much easier! It takes a little work to get it set up, but once that's done, it's just so much better. (They do provide services to help with the initial setup as well.) Tagging goals is a huge benefit. You can have multi-leveled goals which can be tagged in any meeting agenda on your platform. This is truly time saving when checking progress. Setting the goals up does require a good naming protocol though - so that they're individually identifiable. We can quickly check to see what, if any, action has been taken toward institutional goals, Board goals, committee goals, etc. We are also developing the library to provide easy access to relevant information/documentation for employees. This will help remove some of the busywork from our overworked IT Department as we move these items off the website and on to BoardDocs. Using the MCP allows the voting action to show up on the agenda in real time. This is beneficial to stakeholders that might have an interest in how a particular item turns out, even when they're unable to attend the meeting. ### 24. BoardDocs Fan! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Diligent Community?** The ease of creating an agenda and minutes. **What do you dislike about Diligent Community?** Public content is not generated in minutes. **What problems is Diligent Community solving and how is that benefiting you?** The ability to locate previous agenda items and the ease of duplicating them for future agendas. ### 25. BoardDocs is amazing. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2020 **What do you like best about Diligent Community?** BoardDocs has made my job so much better! The time saved is invaluable. Customer service is great - worry free! **What do you dislike about Diligent Community?** There are no downsides to BoardDocs. I really don't know how they can improve. **Recommendations to others considering Diligent Community:** Great investment. The ease and time saved is invaluable. **What problems is Diligent Community solving and how is that benefiting you?** The biggest problem solved by using BoardDocs is time. The time spent on board agendas and policy writing is solved. ### 26. I LOVE BoardDocs!! **Rating:** 5.0/5.0 stars **Reviewed by:** Sheila L. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2020 **What do you like best about Diligent Community?** BoardDocs is user-friendly, efficient, and time saving. As a "seasoned" admin secretary, I confess, I was skeptical about how much more my aging brain could absorb. But, BoardDocs has been a PLEASANT and WELCOMED surprise! And, the two times that I've needed customer support, I've received a call back within just a few minutes and had my issues promptly resolved. **What do you dislike about Diligent Community?** so far, (we've been using almost a year now) I've not found ANY downsides to using BoardDocs. **What problems is Diligent Community solving and how is that benefiting you?** It's so easy to manage building the agenda as different administrators submit their own agenda items and documents. It's also been very helpful and beneficial to SO EASILY find documentation from previous meetings as well as what other schools are doing with policies and issues. ### 27. I love how easy it is! **Rating:** 5.0/5.0 stars **Reviewed by:** Irma F. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2020 **What do you like best about Diligent Community?** That the work does not fall on me. Each department is responsible for uploading the board agenda items on BoardDocs. The search function is great. You can find items easily. I don't stress out like before. **What do you dislike about Diligent Community?** It's not that I dislike anything, it's just remembering how to move consent calendar items to action items during the Board meeting. **Recommendations to others considering Diligent Community:** It's easy to use once you become familiar with BoardDocs. I was afraid - really afraid of the change. But now, I am so grateful that we implemented it and it is awesome! **What problems is Diligent Community solving and how is that benefiting you?** Meeting deadlines. That it's so much easier to create/manage/update the board agenda. I really don't stress out so much. Posting is a breeze. ### 28. A Much Happier Executive Assistant After Getting BoardDocs **Rating:** 4.5/5.0 stars **Reviewed by:** JoRene F. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2020 **What do you like best about Diligent Community?** Time Saving User friendly You may set up the agenda and move agenda items around on the fly along with being able to easily attach a Zoom or YouTube video **What do you dislike about Diligent Community?** The Library section hasnt caught up with the ease of the agenda - regarding moving things around. We have many annual events so I created "months" in the events section - but they're in alpha order vs. "month" order and I cant move them around or place a number in front of the month to adjust. Same with the list of Board members - I'm not able to move the names around - and they change annually regarding who is Chair and Vice Chair. **Recommendations to others considering Diligent Community:** It's a time saver, utilize the management tools for policies, goals, events, and library. **What problems is Diligent Community solving and how is that benefiting you?** Time Savings is the number one problem that has been resolved. Anyone (with access) is able to input their agenda items anytime from ANYWHERE! I'm no longer chained to my desk two weeks out of the month - hunting down items, back up documents etc.... The approval tree allows others to review and make revisions before it comes to the final office for approval. No more PAPER packets to be mailed or handed out - it's all attached for the public to view. We save 40hrs a month using BoardDocs amongst (approx) 15 people that regularly are involved in the building and distribution of the Board Agenda packets. We have been able to redirect printing costs to other things. ### 29. One of the things I like best about BoardDocs might be the past; but, then again, the future too! **Rating:** 5.0/5.0 stars **Reviewed by:** Ioanna C. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2020 **What do you like best about Diligent Community?** BoardDocs is a very easy platform to use and allows us to be transparent with the public. It is a quick venue for sending updates and information out to our Board and have it be readily accessible, in real time, to the public as well. One thing that makes my job so much easier is the ability to easily look back at our past, to use the search to quickly find something either in our records or in the data (meta search) of the many other districts and organizations that also use BoardDocs. We recently linked our policies as well, and having the WSSDA model policies at my fingertips is a great resource. **What do you dislike about Diligent Community?** One thing. The My Agenda Items, which people use to begin a new agenda item, is hidden in the "Meetings" tab. I think it should have its own tab. **What problems is Diligent Community solving and how is that benefiting you?** When we started BoardDocs ten years ago, we no longer had to have someone deliver meeting packets to our Directors and they certainly appreciated not having to tote those notebooks around. Other technology might have changed that by now anyway, but it has certainly reduced the numbers of emails we would normally generate with changes out to the Board or other announcements. These changes are reflected online, on BoardDocs, immediately and the Board receives a notification when updates are made. We've saved a lot of paper, a lot of money, and a lot of time over the years with this program. ### 30. Board Docs-Simple, Yet Effective Meeting Solution Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Diligent Community?** Board Docs is a clean, simple program that is easy to use for our school board, as well as for myself. I can duplicate agenda items from previous agendas into drafts. I can arrange sensitive information in different levels. It is easy to change settings. **What do you dislike about Diligent Community?** The search option is not very helpful, it is difficult to find what you are searching for and the way it is presented is a bit overwhelming. I wish a list would appear- avoid the large white boxes. A sorting option would be fabulous! Having a theme , customizable option for the user would be fun. We see gray A LOT... Having the ability to enter time frames other than entering them in the agenda subject would help. **What problems is Diligent Community solving and how is that benefiting you?** I realized I could post pictures on agenda items instead of adding them as attachments. ### 31. Board Docs user for over 13 years. **Rating:** 5.0/5.0 stars **Reviewed by:** Mary Beth S. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2020 **What do you like best about Diligent Community?** Love having all our board documents in one location. The ability to search through all documents and policies is a blessing. I also like that you can search other Board Docs users agenda items to get help on wording, when you get stuck. :) We love the online voting feature, makes generating minutes easy. **What do you dislike about Diligent Community?** The only dislike is not having an electronic second option in the online voting. **What problems is Diligent Community solving and how is that benefiting you?** With the Covid19 hitting all of us, having Board Docs while we all had to work from home, made things much easier. ### 32. Easy to use and saves time. **Rating:** 5.0/5.0 stars **Reviewed by:** Rita H. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2020 **What do you like best about Diligent Community?** I am old enough to remember the old days of putting together and mailing or hand delivering packets to school board members before every meeting. I love that you can post all of the documentation on Board Docs and that there are three different levels (we have our set up for Public, Admin. and BOE members and only BOE members). **What do you dislike about Diligent Community?** Too easy to grab an agenda item and place it somewhere else. I have done this in looking at past meetings at an agenda item and inadvertently moving it. **What problems is Diligent Community solving and how is that benefiting you?** Huge time saver. Now we have our policies on Board Docs too, which also saves time and nice to have them all in one place. ### 33. Perfect for a Pandemic **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer C. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2020 **What do you like best about Diligent Community?** I like the lack of paper. I have gone from having between 500-800 pieces of paper for every board packet, prior to BoardDocs, to now only having 10-20 pieces of paper in my board packets, I only keep pages that need a signature. Everything else is kept in my electronic file. **What do you dislike about Diligent Community?** I dislike how easy it is for other people to accidentally move things around. I know its due to their level of editing, and there are only a few people who have this level, but it has caused problems. **What problems is Diligent Community solving and how is that benefiting you?** It has stream lined and clarified the process for who is responsible for areas of the board meeting. I used to be handed a pile of background papers, and then have to figure out who was going to write the cover memo and who was going to present the item at the board meeting. Now whoever is responsible for adding an item, is responsible for the cover memo and takes responsibility for who will present it at a board meeting. ### 34. BoardDocs is a great resource and for our board meetings. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2020 **What do you like best about Diligent Community?** One of my favorite things about BoardDocs is how it houses all of the agendas, packets, and minutes for all of our board meeings. **What do you dislike about Diligent Community?** One thing I dislike is sometimes the formatting for agenda items and minutes can be confusing to deal with since it's a web based platform. **Recommendations to others considering Diligent Community:** It is a great tool for board meetings and policies. It's so nice to have everything in one spot! It is also nice to have a search feature to look back on previous meetings or search for certain policy topics. **What problems is Diligent Community solving and how is that benefiting you?** Before BoardDocs, we used to send paper packets to all of our board members! This was a logistical nightmare and a waste of paper. Often times, a memo would be submitted after the packets had been sent, so we would have to figure out how to get that info to the members in a timely fashion. With BoardDocs, there is no paper. It is SO nice to have the board be able to login and view info for the board meeting in a timely fashion and not have to wait for paper packets. ### 35. Coordinator Board Governance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2020 **What do you like best about Diligent Community?** BoardDocs allows for transparency, elimination of paper waste and a great tool for a productive paperless Board meeting. Since using BoardDocs our Board meetings are conducted in a timely manner, allowing the community to participate and obtain detailed information and actions taken during the meeting. **What do you dislike about Diligent Community?** There is nothing I dislike about BoardDocs. **Recommendations to others considering Diligent Community:** Best investment, every dollar spend was well worth it. Our productivity levels have increased with regard to Board and committee meetings. **What problems is Diligent Community solving and how is that benefiting you?** Our school district is now able to host multiple committees with the use of BoardDocs, we are able to share information with stakeholders, staff and students. ### 36. Mind Saving Board Agenda Creation **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa A. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2020 **What do you like best about Diligent Community?** How user friendly BoardDocs is and how easy it is to add or move agenda items around. **What do you dislike about Diligent Community?** Going to college for Administrative Secretarial Science, the focus was on making everything look professional. Formatting your minutes to look professional isn't always easy. Also, having to go into each section to print a hard copy is inconvenient. I always print a hard copy in case the power goes out or something happens and the Board Agenda can't be accessed electonically. **Recommendations to others considering Diligent Community:** Give it a try - you will love it. **What problems is Diligent Community solving and how is that benefiting you?** Biggest benefit was making folks responsible for adding their items to the Board Agenda in a timely manner and being able to complete my agenda from anywhere I happen to be. ### 37. Using BoardDocs has streamlined our entire agenda process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2020 **What do you like best about Diligent Community?** I love the ease of submission of items and the workflow process ensures that everyone that needs to see and approve the item does. Publishing the agenda is extremely easy. **What do you dislike about Diligent Community?** The fact that you can't copy and paste from a Google Doc without the font copying over into bold and not being able to remove the bold once you paste the information into BoardDocs is annoying. Information has to put into Word before it can be copied into BoardDocs. **What problems is Diligent Community solving and how is that benefiting you?** I spend much less time making copies of the Board agendas. I still have to make a few copies, but nothing like before. Agendas are easy to duplicate and templates make it easy to build consistent agendas. The ability to reject or route items for revisions helps keep errors to a minimum and keeps the document in the workflow for re-approvals. ### 38. BoardDocs is an user friendly software to use. **Rating:** 4.5/5.0 stars **Reviewed by:** LuAnn D. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2020 **What do you like best about Diligent Community?** Customer Service is great. They are very timely getting you the answers or help you need. **What do you dislike about Diligent Community?** There is really nothing about the program that I do not like. **What problems is Diligent Community solving and how is that benefiting you?** BoardDocs has been a great asset to our School Board Meetings from the uploading of documents, to the creation of Minutes. ### 39. User friendly with great search capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Robin M. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2020 **What do you like best about Diligent Community?** Ease of duplicating agendas and search engine **What do you dislike about Diligent Community?** There is nothing I dislike about Board Docs **Recommendations to others considering Diligent Community:** Great search capabilities for board action taken since 2008 when we purchased **What problems is Diligent Community solving and how is that benefiting you?** Meeting agenda, policies, school board minutes ### 40. Easy to use for both board members and staff. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about Diligent Community?** The ability to search for an item in our board meetings, minutes and policies. **What do you dislike about Diligent Community?** The only thing I don't like is when you set the board meetings up for a year the most current is at the bottom of the list and not the top. This causes some staff to click on the wrong meeting when adding an item. **What problems is Diligent Community solving and how is that benefiting you?** Allows board members to have access anywhere to our agenda and if they are out of town for a meeting, they can still login and vote and attend the meeting by phone. It has reduced the amount of paper we use in getting the information to our BOE. ### 41. Great product, great service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2020 **What do you like best about Diligent Community?** Keeps our meeting agenda submittal process organized, their search feature is helpful when looking for past agenda items and having our policy manual in Board Docs is an added convenience for staff, and community members. **What do you dislike about Diligent Community?** I have not found a downside to BoardDocs as of yet. **What problems is Diligent Community solving and how is that benefiting you?** BoardDocs has streamlined our meetings, and has made note taking and generating meeting minutes more efficient and less time consuming. ### 42. Boarddocs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2020 **What do you like best about Diligent Community?** Creating the meeting agenda is smooth and effortless. **What do you dislike about Diligent Community?** All of the information form the Scoreboard does not convert into creating the minutes. **What problems is Diligent Community solving and how is that benefiting you?** When changes are made it is online not printing copies and reprinting. ## Diligent Community Discussions - [What is BoardDocs used for?](https://www.g2.com/discussions/what-is-boarddocs-used-for) - [View Diligent Community pricing details and edition comparison](https://www.g2.com/products/diligent-community/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+08%3A38%3A37+-0500&secure%5Bsession_id%5D=37336319-3840-4ed5-b3da-0e0ca055450e&secure%5Btoken%5D=83267510c14e1331cbd4728fbf267f00b7b630ee7ae7eebe753a5cea19fadd5d&format=llm_user) ## Diligent Community Integrations - [BoxCast](https://www.g2.com/products/boxcast/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews) - [YouTube Live](https://www.g2.com/products/youtube-live/reviews) ## Diligent Community Features **Meeting Management** - Scheduling - Agenda builder - Meeting Minutes - Document Management - Voting - Polls and Questionnaires - Task Manager **Pre-Meeting Tools** - Templates - Scheduling - Agenda **Board Tools** - E-Signatures - Permissioning - Annotations and Notes - Video Conferencing Integration - Meeting Archives - Single Sign On (SSO) - Board Assessments - Storage & File Sharing Integration - Email Integration **Meeting Tools** - Minutes - Notes - Digital Workspace - File Sharing **Post-Meeting Tools** - Task Delegation - Participant Email - Meeting Analytics **Agentic AI - Board Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Agentic AI - Meeting Management** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance ## Top Diligent Community Alternatives - [OnBoard Board Management Software](https://www.g2.com/products/onboard-board-management-software/reviews) - 4.7/5.0 (667 reviews) - [Decisions AI](https://www.g2.com/products/decisions-ai/reviews) - 4.4/5.0 (397 reviews) - [Convene](https://www.g2.com/products/azeus-systems-convene/reviews) - 4.8/5.0 (389 reviews)