--- title: Didomi Reviews meta_title: 'Didomi Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 176 reviews by the users' company size, role or industry to find out how Didomi works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 176 scale: '5' date_modified: '2026-08-04' parent_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- # Didomi Reviews **Vendor:** Didomi **Category:** [Consent Management Platforms](https://www.g2.com/categories/consent-management-platform-cmp) **Average Rating:** 4.5/5.0 **Total Reviews:** 176 ## About Didomi Didomi helps organizations implement great Privacy User Experiences that respect choices and give people control over their data. Our Global Privacy UX Solutions are designed to solve today's data privacy challenges, and include: -Multi-regulations consent management -Privacy governance -User privacy journeys - Omni-channel integration across web, mobile, in-app, and OTT/CTV platforms - CMP Gold Partner certified by Google We also offer value-added capabilities such as flexible integrations and connectors, high-grade security standards, and premium support services. Thousands of companies work with Didomi to collect billions of consent and preference data points, monitor vendor and tracker activity, reduce compliance risk and engage their users with highly personalized, privacy-first experiences that build trust and loyalty. Find out more at www.didomi.io. Are you currently a Didomi client? Earn 200€ 🎁 Join our Referral Program to recommend a trusted Privacy UX to your network. More information at www.didomi.io/referral-program ## Didomi Pros & Cons **What users like:** - Users find Didomi to be **easy to use and set up** , ensuring a smooth integration and reliable management experience. (10 reviews) - Users praise Didomi for its **implementation ease** , noting the straightforward setup and responsive support during integration. (10 reviews) - Users find Didomi's **helpful support** invaluable, ensuring a smooth setup and quick resolution of issues. (8 reviews) - Users commend Didomi's **responsive customer support** , noting quick resolutions and helpful guidance throughout the setup process. (7 reviews) - Users praise Didomi for its **easy implementation** process, enjoying seamless setup and responsive support throughout. (7 reviews) - Easy Setup (6 reviews) - Features (6 reviews) - Compliance (5 reviews) - Compliance Support (5 reviews) - Setup Ease (5 reviews) **What users dislike:** - Users often find **poor customer support** frustrating, especially during critical issues when timely assistance is unavailable. (4 reviews) - Users experience **limited availability of support** during crucial times, hindering effective resolution of integration issues. (3 reviews) - Users find Didomi has a **steep learning curve** , requiring time and developer assistance for effective use. (3 reviews) - Users find the **complexity of advanced configurations** challenging, particularly with multiple vendors and consent scenarios. (2 reviews) - Users find that **advanced cookie management configurations** can be overly complicated, negatively impacting user experience and performance. (2 reviews) - Difficult Setup (2 reviews) - Users find the **learning curve challenging** initially, requiring time and technical skills for optimal use. (2 reviews) - Users find a **limited customization** range in Didomi, often requiring additional CSS for enhancements. (2 reviews) - Limited Template Customization (2 reviews) - Users have experienced **slow performance** with Didomi, noting delays in communication and web speed improvements. (2 reviews) ## Didomi Reviews ### 1. Didomi is a great CMP tool + has a great team behind it **Rating:** 4.5/5.0 stars **Reviewed by:** Sergio M. | CMO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Didomi?** It's very easy to integrate in your website, you can fully customize it very easily, the support and assement from their account management team has always been super useful. **What do you dislike about Didomi?** It still doesn't solve natively, you can do it yourself, a common problem from CMP tools. The issue is that when you have a returning user to your website, you could instantly determine his consent choices instead of having to wait for the CMP system to respond if you would have stored those choices in a cookie. **What problems is Didomi solving and how is that benefiting you?** Didomi solves the issue of having to integrate a consent management platform into your website. Having to develop it yourself you would need a team dedicated to it and keeping it up to date in regards to regulations, as these are changing constantly. **Official Response from Clara Verglas:** > Hello Sergio! Thank you so much for your kind words. We took into account what you mentioned and passed it on to the product teams. We really appreciate you taking the time out to share your experience with us, and we count ourselves lucky to have customers like you. We look forward to keep working with you! ### 2. Great CMP and great support **Rating:** 5.0/5.0 stars **Reviewed by:** Diana M. | programatic mannager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Didomi?** What I value the most is the technical, fast, qualified support Thanks to the technical support, I learned quite well to understand the platform and its handling **What do you dislike about Didomi?** Sometimes it gives rise to errors of understanding, especially the analytical part **What problems is Didomi solving and how is that benefiting you?** Have the Configuring vendors OK **Official Response from Julie Quintard:** > Hello Diana! Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and we count ourselves lucky for customers like you. We look forward to keep working with you! ### 3. overall the UI is easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2023 **What do you like best about Didomi?** - The help center - The chat - The Didomi learning (certification) - The UI I've seen a huge work invested in training and pedagogy which is greatly appreciated The accuracy of the replies are also helpful **What do you dislike about Didomi?** The "Version & Proofs" feature has not enough detailed history The bottom / top banner design is not natively available because it does not block the navigation of the user once the user is landed on the website **What problems is Didomi solving and how is that benefiting you?** Didomi helps us a lot to ensure the client is confident about using the CMP by answering every question raised by Media, Dev, Legal team The custom aspect on most features is a real plus **Official Response from Clara Verglas:** > Hello! Thank you so much for your kind words. We took into account what you mentioned and passed it onto the product teams. We really appreciate you taking the time out to share your experience with us and we count ourselves lucky to have customers like you. We look forward to keep working with you! ### 4. Great Product, great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Didomi?** Setup is easy and quick, onboarding process was good and reply times in chat are very short **What do you dislike about Didomi?** Very strict out-of-office times during lunch breaks in the chat **What problems is Didomi solving and how is that benefiting you?** We needed a TCF compliant CMP **Official Response from Clara Verglas:** > Hello! We really are grateful that you took the time to share your experience with us. Thank you so much for your kind words. We look forward to keep working with you! ### 5. Improve the user experience and excellent alternative for consent **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2023 **What do you like best about Didomi?** It's been a few years since we started using it in our environment, and although at first the addressability had decreased in the first weeks of using it, over time we have seen an improvement that started at 70% and has not dropped below this percentage. **What do you dislike about Didomi?** Inconveniences at the moment we implement it in the CPM, but it was only during the beginning. **What problems is Didomi solving and how is that benefiting you?** Meticulous tracking of data to gather information about users, as in a few months, with third-party cookies no longer existing, it will be an advantage to use it. ### 6. Wonderful support **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea M. | Yield & Programmatic Sales, Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Didomi?** Quick feedback and proactive suggestions to improve our collaboration and to make the most of Didomi products and services. **What do you dislike about Didomi?** I'm a new platform user so I haven't got the chance yet, to review entierly the Didomi platform **What problems is Didomi solving and how is that benefiting you?** GDPR cmp, but they recently presented us the service of Data Privacy management **Official Response from Clara Verglas:** > Hello Andrea, We really are grateful that you took the time to share your experience with us and we feel fortunate to have customers like you. Thank you so much for your kind words. We look forward to keep working with you! ### 7. A very good experience of knowledge and functionality **Rating:** 4.0/5.0 stars **Reviewed by:** David C. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Didomi?** Ease of Use, Ease of implementation, Customer Support **What do you dislike about Didomi?** All it´s ok we are happy with their services **What problems is Didomi solving and how is that benefiting you?** Cookies **Official Response from Clara Verglas:** > Hello David! We really are grateful that you took the time to share your experience with us, and we feel fortunate to have customers like you. Thank you so much for your kind words. We look forward to keep working with you! ### 8. Great partner with a great customer experience **Rating:** 4.5/5.0 stars **Reviewed by:** Juan O. | Enterprise (> 1000 emp.) **Reviewed Date:** September 01, 2023 **What do you like best about Didomi?** Future vision and how they adapt to changes. **What do you dislike about Didomi?** It could be more customisable visually, to integrate more advanced components. **What problems is Didomi solving and how is that benefiting you?** Cross-device and cross-domain consent management. The setup is simple and the configuration can be tested quickly. **Official Response from Clara Verglas:** > Hello Juan! Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We look forward to keep working together! ### 9. Great solution and amazing support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Didomi?** - User friendly interface - Great online resources - Support always available via chat and super helpful **What do you dislike about Didomi?** I haven't identify any downsides so far. **What problems is Didomi solving and how is that benefiting you?** Didomi is providing a clear and easy way to opt in / opt out. **Official Response from Clara Verglas:** > Hello! We really are grateful that you took the time to share your experience with us and we feel fortunate to have customers like you.Thank you so much for your kind words. We look forward to keep working with you! ### 10. A positive experience using Didomi **Rating:** 4.0/5.0 stars **Reviewed by:** Dan S. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Didomi?** I like that Didomi fully protects you from GDPR, and everything is easily manageable in one platform. I found the support team very helpful when I implemented the code - they were fast and responsive. I also find my account manager to be **What do you dislike about Didomi?** I am not keen on the reporting dashboard. While there are lots of things reported, some of the terminologies are confusing. I would like to see one number that estimates traffic loss by people not accepting cookies vs my analytics data. **What problems is Didomi solving and how is that benefiting you?** To be GDPR compliant. ### 11. best service ever ! **Rating:** 4.5/5.0 stars **Reviewed by:** Jérémy H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Didomi?** easy and quick inegration to my website ! Easy to customize ! **What do you dislike about Didomi?** nothing at all ! Really easy to use and integrate ! **What problems is Didomi solving and how is that benefiting you?** It helps us to manage the consent and to display feature based on the consent **Official Response from Clara Verglas:** > Hello Jérémy! We really appreciate you taking the time out to share your experience with us, and we count ourselves lucky to have customers like you. Thank you so much for your kind words. We look forward to keep working with you! ### 12. Almost flawless execution of a CMP platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about Didomi?** From the dev perspective, the console and documentation is very well done. Support from the Didomi dev team was very accomodating to our requests. **What do you dislike about Didomi?** Could use some minor polish on the new console UX, like showing the preview and CSS code in the same view and preserving comments. **What problems is Didomi solving and how is that benefiting you?** Consent management for website of our many publishers and sharing consent among them. **Official Response from Clara Verglas:** > Hello ! Thank you so much for your kind words. We took into account what you mentioned and passed it on to the product teams. We really appreciate you taking the time out to share your experience with us, and we count ourselves lucky to have customers like you. We look forward to keep working with you! ### 13. Easy to onboard, clear to use **Rating:** 5.0/5.0 stars **Reviewed by:** Cyril T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Didomi?** It was really easy to get on board. We had a lot of websites to handle a we love the fact tha we can easily manage our cookies policy ! The team is really sweet to ;) **What do you dislike about Didomi?** Nothing, for every question, someone was here to answer. **What problems is Didomi solving and how is that benefiting you?** It helped us to be fully compliant as a big company. **Official Response from Clara Verglas:** > Hello Cyril! We really are grateful that you took the time to share your experience with us, and we feel fortunate to have customers like you. Thank you so much for your kind words. We look forward to keep working with you! ### 14. Good support to help for set up **Rating:** 4.0/5.0 stars **Reviewed by:** Gaëlle F. | Webmarketing project manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2022 **What do you like best about Didomi?** You are guided every step of the way during set up : support is very reactive, by mail or directly through the online chat on the platform. The people helping you know the platform very well and can help effectively **What do you dislike about Didomi?** It's not as simple to set up as I thought it was going to be, as the sales person told me. There are a lot of technical aspects that can make the set up way longer **What problems is Didomi solving and how is that benefiting you?** Managing consent of GTM tags is easy and helps to save a lot of time. Also, the fact that IAB vendors do not require any set up to be compliant is super helpful. **Official Response from Julie Quintard:** > Hello Gaëlle, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and we count ourselves lucky to have customers like you. We look forward to keep working with you! ### 15. Very satisfied with the Didomi CMP **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Didomi?** It is very hellpful, that Didomi team is cooperative and always willing to help. Also they do care you have set things properly. Documentation is great and clear! **What do you dislike about Didomi?** I cannot tell that I dislike something, until now, everything was doable. Maybe it could have more settings built in UI, for easier design setup, like button orders, etc, which could be on the other hand overhelming for someone. **Recommendations to others considering Didomi:** They will meet your expectations. **What problems is Didomi solving and how is that benefiting you?** I have no knowledge about problems. Before using Didomi, our old CMP was not working properly, so it's nice to have reliable solution, which is also good for our programmatic revenue. **Official Response from Clara Verglas:** > Hello ! Thank you so much for your feedback. We really are glad that you took the time to share your experience with us and we feel fortunate to have customers like you. We look forward to keep working with you! ### 16. A comprehensive tool with great setup advice **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2023 **What do you like best about Didomi?** The support received when setting up and installing the tool. **What do you dislike about Didomi?** There are concepts that are not very intuitive or complicated to configure. **What problems is Didomi solving and how is that benefiting you?** Allows compliance with regulations regarding cookie settings and allows you to customize which cookies to accept or not. ### 17. A product that fully meets expectations and great support service! **Rating:** 5.0/5.0 stars **Reviewed by:** Marisa B. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Didomi?** - Clear and quick responses from support that truly understands the subject - Significant support on GDPR topics - A product fully meeting expectations **What do you dislike about Didomi?** Nothing to report after 1 year of use **What problems is Didomi solving and how is that benefiting you?** Didomi allows us to perfectly manage our cookies while being compliant with the GDPR and the recommendations of the CNIL. ### 18. Easy implementation solution and effective support **Rating:** 5.0/5.0 stars **Reviewed by:** Ah-lone L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about Didomi?** The configuration of the banners is quick and the administration console is intuitive. Additionally, the support team is efficient and responsive. **What do you dislike about Didomi?** The interface is (to my knowledge) only in English. **What problems is Didomi solving and how is that benefiting you?** Be compliant with the GDPR ### 19. The tooling works pretty good, and the support is amazing! **Rating:** 4.0/5.0 stars **Reviewed by:** Tom K. | Online Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Didomi?** The friendly support from Didomi, and the customization (including own CSS) makes it very easy to create a notice. **What do you dislike about Didomi?** The downside is that when you have a pretty custom website, it doesn't work out of the box. So don't underestimate the implementation of the software. **What problems is Didomi solving and how is that benefiting you?** Didomi solves the lack of the indepth GDPR knowledge of our company. With their tooling they managed to take a lot of development-time away from us. **Official Response from Clara Verglas:** > Hello Tom! We really are grateful that you took the time to share your experience with us, and we feel fortunate to have customers like you. Thank you so much for your kind words. We look forward to keep working with you! ### 20. A very flexible tool, with good support and documentation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2021 **What do you like best about Didomi?** The ease of customizing the consent banner and the support team. **What do you dislike about Didomi?** Difficulty in understanding specific panel metrics at times. However, some of them have helped us a lot to improve. **What problems is Didomi solving and how is that benefiting you?** Provide privacy information to all our users and manage their consent. Didomi is a highly customizable tool, which is really important for us as we own and operate more than 90 websites and get traffic from many countries. **Official Response from Julie Quintard:** > Hello! Thank you so much for your kind words and your feedback on the panel metrics. We really appreciate you taking the time out to share your experience with us and we count ourselves lucky for customers like you. We look forward to keep working with you! ### 21. CMP Didomi on Pneus-Online.fr **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin C. | Directeur Marketing et Adjoint de Direction, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2022 **What do you like best about Didomi?** A simple integration with good team support. **What do you dislike about Didomi?** There is simply a lack of automatic translation into all languages for the CMP content for non-IAB texts. **What problems is Didomi solving and how is that benefiting you?** We were looking for a CMP solution for our site www.pneus-online.fr as well as all our other countries, and Didomi allows the creation and management of multiple notices in an international environment. ### 22. Great solution and partner **Rating:** 5.0/5.0 stars **Reviewed by:** Michel H. | Trafic Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Didomi?** Didomi is a complete solution that offers a lot of possibilities and personalization in the management of consent. **What do you dislike about Didomi?** On the "implementation" part, it is necessary to bring a little more clarity and explanations. **What problems is Didomi solving and how is that benefiting you?** Didomi allows us to have a complete and rigorous vision of our users' consents. It also offers us various functionalities, customizable according to our needs with an easy to use platform. ### 23. An easy-to-use and efficient solution to manage RGPD compliance **Rating:** 4.0/5.0 stars **Reviewed by:** Quentin C. | Senior Analytics and Digital Products Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Didomi?** User-friendly solution which does not need particular technical background. Also easy to integrate. Regular updates with new features. **What do you dislike about Didomi?** The main issues (lack of visibility over versions change, lots of metrics hard to understand) have been corrected recently. **What problems is Didomi solving and how is that benefiting you?** It allows to manage compliance in an independant way regarding developers, lowering the time they have to dedicate to this subject. It helps us to be the most compliant possible. **Official Response from Clara Verglas:** > Hello Quentin! We really are grateful that you took the time to share your experience with us, and we feel fortunate to have customers like you. Thank you so much for your kind words. We look forward to keep working with you! ### 24. Very helpful and coolaborative team **Rating:** 5.0/5.0 stars **Reviewed by:** DIANA V. | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Didomi?** They are always trying to solve your issues. If I needed support from their side in IT topics, they would give it **What do you dislike about Didomi?** Nothing, they were very helpful in every issue **What problems is Didomi solving and how is that benefiting you?** In france, we need to increase the rate of consent for 2 websites **Official Response from Clara Verglas:** > Hello Diana! We really are grateful that you took the time to share your experience with us, and we feel fortunate to have customers like you. Thank you so much for your kind words. We look forward to keep working with you! ### 25. Best CMP **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2022 **What do you like best about Didomi?** Didomi is a good CMP that easily integrates into our sites. It has several integrations with different tools for Tag Management and Web Analytics. The Didomi console lets you easily manage banner cookies and provide helpful information about consent rates. **What do you dislike about Didomi?** At the moment we've had no problems using this service._________________________________________________________________________________________________________ **What problems is Didomi solving and how is that benefiting you?** Didomi helped us to deploy different cookie banners by solving technical, legal and user experience problems. Support is very rapid in the resolution of problems, especially in the onboarding phase of the project. **Official Response from Clara Verglas:** > Hello ! We really appreciate you taking the time out to share your experience with us and we count ourselves lucky to have customers like you. Thank you so much for your kind words. We look forward to keep working with you! ### 26. Profesional, responsive and agile crew **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Didomi?** Quick to response, profesional, sharing know-how, keen to help **What do you dislike about Didomi?** Waiting for new features to arive, e.g. language is not supported and waiting 3 months for feature to be developed. Doesn't have option to create Cookie policy page that Cookiebot has **What problems is Didomi solving and how is that benefiting you?** Increase of our cookie acceptance percentage, guidance ### 27. An intuitive tool and an available team **Rating:** 5.0/5.0 stars **Reviewed by:** LEA C. | Consultante Marketing digital et Product Owner Data, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Didomi?** The Didomi tool is practical, reliable, customizable, and easy to use. The Didomi team is responsive, available, and attentive. **What do you dislike about Didomi?** There are only 3 different templates initially offered by the tool, if we want to modify them, it must be done manually. **What problems is Didomi solving and how is that benefiting you?** Didomi allowed us to centralize the management of numerous consent banners through a single tool and to have tracking dashboards. ### 28. Didomi is a good working and stable software, but pricing models are confusing and not clear. **Rating:** 4.0/5.0 stars **Reviewed by:** Matthias S. | Head of Sales, Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Didomi?** reliable software. good analytics center. **What do you dislike about Didomi?** confusing billing models. didomi distinguishes for one domain wheater it is shown on desktop/mobile/app or on a tv-set. **What problems is Didomi solving and how is that benefiting you?** collecting consents, generating consent-strings - it makes what it should... **Official Response from Julie Quintard:** > Hello Matthias, Thank you very much for your kind words. We really appreciate you taking the time out to share your experience with us and we'll make sure to share your feedback with our sales team. We look forward to keep working with you! ### 29. My Didomi Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Imane G. | Product Owner **Reviewed Date:** September 13, 2022 **What do you like best about Didomi?** The Didomu platform is quite intuitive. The idea of conducting training before handling the interface is excellent as it allows for easier immersion in the environment. The customer onboarding specialist is extremely responsive to our requests, which is highly appreciated for working in good conditions. The follow-up is perfect. **What do you dislike about Didomi?** There are no constraints or real drawbacks that blocked me during my cookie update process. I have nothing to report on that side. Thank you. **What problems is Didomi solving and how is that benefiting you?** No major blockers for me. ### 30. User-friendly, easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Ying Y. | Tracking Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Didomi?** Didomi consent management platform has a user-friendly console, and the UI and UX are clear. The instrument is not difficult to understand, you can soon get all the functionalities to create a privacy banner on your website. **What do you dislike about Didomi?** we need more explanations in the first integration called IAB Transparency and consent framework (or IAB TCF) v2. For example: how the different purposes link with vendors; the granularity of different purposes and categories, etc. **Recommendations to others considering Didomi:** If you want a quick, high quality and reactive client service and support, you can choose Didomi. As a start-up, they take care of their clients and are always there to help you if you have any questions about their platform. **What problems is Didomi solving and how is that benefiting you?** Didomi has a good client service and support. With Didomi, we are easier to manage our website for different countries (because the data consent regularisation and the vendors are not always the same based on each country). ### 31. easy to reach support and customer oriented product **Rating:** 4.5/5.0 stars **Reviewed by:** Stefan W. | Product Manager AdTech, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Didomi?** Didomi account managers and support team are easy to reach and fast in response. CMP is easy to adapt and reports are well designed and easy to understand. **What do you dislike about Didomi?** As for most adtech and gdpr oriented companies, it is sometimes difficult to make it on their roadmap with new ideas and usecases. **Recommendations to others considering Didomi:** Contact Didomi for all needed info. You are not being sold to, but consulted in a professional way. **What problems is Didomi solving and how is that benefiting you?** GDPR consent for our partners, own tools and advertising vendors. CMP solution for apps and web. It is very easy to add and / or adapt new partners, vendors and purposes. **Official Response from Clara Verglas:** > Hello Stefan! We took into account what you mentioned and are thankful for your kind words. We really are grateful that you took the time to share your experience with us and we feel fortunate to have customers like you. We look forward to keep working with you! ### 32. Easy to use and integrate with a very friendly and fast support! **Rating:** 4.5/5.0 stars **Reviewed by:** Samuel V. | Web Developer / AdTechnology Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Didomi?** an intuitive dashboard where you can easily change the cookie banner. more precisely everything related to style, vendors, purposes, etc... there is also a versioning section for changes made or an analytics section that contains data related to user consent. the support is also friendly and fast, and last but not least it seems that the product is constantly developing and improving. **What do you dislike about Didomi?** not necessarily that I don't like it, I just think that a little more banner customization options for smart tv and mobile apps would bring a plus for didomi **What problems is Didomi solving and how is that benefiting you?** Collecting user consent, which corresponds to IAB TCF 2.0 **Official Response from Clara Verglas:** > Hello Samuel! We would like to thank you for your constructive feedback, which is very important for Didomi's development. We really are grateful that you took the time to share your experience with us and we feel fortunate to have customers like you! We look forward to keep working together! ### 33. We faced some issues migrating but the platform is amazing and the customer success team as well **Rating:** 4.0/5.0 stars **Reviewed by:** Ghali K. | Brand Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Didomi?** Customer success team Easy to use platform Clear dashboards **What do you dislike about Didomi?** Everything is easy to use, we didn't face any problem **What problems is Didomi solving and how is that benefiting you?** Didomi helps us to be more flexible regarding the deployment of new vendors and adapt to our privacy strategy ### 34. An indispensable tool for the GDPR compliance of our websites **Rating:** 5.0/5.0 stars **Reviewed by:** T S. | UX Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2022 **What do you like best about Didomi?** Didomi is a user-friendly platform and very pleasant to handle. Moreover, the support we receive allows us to overcome any questions we might have. It is very simple to publish a CMP and control its compliance with Didomi, without the need for specific or technical knowledge. **What do you dislike about Didomi?** We have not identified any blocking issues. One area for improvement would be to have access to the history of the different versions of the CMP, in order to monitor the publications of other people who have access to the account. **What problems is Didomi solving and how is that benefiting you?** Didomi helped us achieve compliance because previously none of our sites had a CMP. They advised and assisted us with the setup and deployment of the tool. The tool also allows us to control this compliance with their website crawl. **Official Response from Clara Verglas:** > Hello, We wish to thank you for these constructive remarks which are very important for the development of Didomi. We appreciate that you take the time to share your experience and we are happy to count you among our most loyal customers! The Didomi team ### 35. Quick onboarding, good service, stable system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Didomi?** In a nutshell, It simply works, documentation good, service stable, support good, follow up informative and complete **What do you dislike about Didomi?** the whole GDPR topic, but we need to live with it **What problems is Didomi solving and how is that benefiting you?** the whole topic around consent management in the GDPR topic **Official Response from Julie Quintard:** > Hello, Thank you very much for your kind words. We really appreciate you taking the time out to share your experience with us and we count ourselves lucky to have customers like you. We look forward to keep working with you! ### 36. Excellent! Quality product and great customer service. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Didomi?** The platform is very well done. The product is constantly improving. **What do you dislike about Didomi?** Too many different analytics reports. Only one would suffice with the choice of data to check. **What problems is Didomi solving and how is that benefiting you?** Users management level. **Official Response from Clara Verglas:** > Hello ! Thank you so much for your feedback. We really appreciate you taking the time out to share your experience with us and we count ourselves lucky to have customers like you. We look forward to keep working with you! ### 37. Flexible Solution with outstanting support **Rating:** 4.5/5.0 stars **Reviewed by:** Nicolas W. | data innovation & privacy, Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Didomi?** Every time we faced a challenge, Didomi was able to find and build a solution Support is fast and effective The solution keeps evolving following regulation constraints making it so easy **What do you dislike about Didomi?** Sometimes long term roadmap may not fully follow deadlines defined, yet it is mainly due to regulations changes which keeps requiring new development; so it isn't a main issue as it is better to follow new regulations **Recommendations to others considering Didomi:** Give it a try, and you will see how easy it is to put in place and how efficient the support is! And the solution brings adding new functionalities all the time **What problems is Didomi solving and how is that benefiting you?** collect proper consent and improve the consent rates Using the solution instead of bulding it internally both helped us to have a solution much faster, manage it from the portal efficiently **Official Response from Clara Verglas:** > Hello Nicolas ! We really appreciate you taking the time out to share your experience with us and we count ourselves lucky to have customers like you. Thank you so much for your kind words. We look forward to keep working with you! ### 38. Smooth experience with good support from Didomi **Rating:** 4.5/5.0 stars **Reviewed by:** Rémi S. | Head of Worldwide Acquisition, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Didomi?** I liked the support and reactivity given by the support team. They have been able to help us achieve our objectives (GPDR/CCPA) during the project implementation. **What do you dislike about Didomi?** I don't have particular negative remarks about this onboarding process. **Recommendations to others considering Didomi:** I don't have any particular recommendations for Didomi at the moment. **What problems is Didomi solving and how is that benefiting you?** We faced different issues with OneTrust (obsolete technology with AutoBlocking module). Plus, the support provided by OT teams wasn't good enough to help us optimizing our website on both GDPR and CCPA scopes. **Official Response from Clara Verglas:** > Hello Rémi! Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and we count ourselves lucky to have customers like you. We look forward to keep working with you! ### 39. We're happy with the product **Rating:** 4.5/5.0 stars **Reviewed by:** Lukas S. | Head of Production, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2022 **What do you like best about Didomi?** Reporting Good and quick tech support UI configuration possibilities **What do you dislike about Didomi?** It is not possible to give selective user access (e.g. I would like to allow a certain user to see analytics data for a certain group of domains). Limited possibilities of data export (e.g. recurring pre-defined email report). Some UI features (e.g. Decline All button dissapearing when some of the choices are ticked). Missing an easy Didomi version rollback (or at least the possibility to manually confirm version update). **What problems is Didomi solving and how is that benefiting you?** Problems: - see above. - sometimes the correct template is not loaded. Benefits: - we have a functioning CMP with detailed analytics. - easier to integrate and faster as the one we used previously **Official Response from Clara Verglas:** > Hello ! Thank you so much for your kind words. We took into account what you mentioned and passed it on to the product teams. We really appreciate you taking the time out to share your experience with us and we count ourselves lucky to have customers like you. We look forward to keep working with you! ### 40. Good client support and options **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2022 **What do you like best about Didomi?** They have a great client support and offer quite a good choice of custom options to match your business needs. **What do you dislike about Didomi?** a bug from time to time, but this always happens with software ;) **What problems is Didomi solving and how is that benefiting you?** A need to have clearly organised and easily manageable consent notices. ### 41. Great tool for GDPR compliance and an optimized cookie banner **Rating:** 4.5/5.0 stars **Reviewed by:** Julien G. | Analytics Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Didomi?** The ability to customize the cookie banner The Analytics section that helps you understand the banner performances The ability to scan my website to find cookies **What do you dislike about Didomi?** I don't have much to say here. Maybe the interface could be more intuitive and easy to use for someone who knows nothing regarding GDPR, compliance and cookie banners. **Recommendations to others considering Didomi:** Do take advantage of your Didomi consultant that can be of a great help! **What problems is Didomi solving and how is that benefiting you?** I help my clients to be GDPR compliant. It also helps me to identify all the cookies implemented on a website. As a consequence I can benefit from an optimized cookie banner. **Official Response from Clara Verglas:** > Hello Julien ! We really appreciate you taking the time out to share your experience with us and we count ourselves lucky to have customers like you. Thank you so much for your kind words. We look forward to keep working with you! ### 42. Everything you'll need from a Consent Management Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Ali K. | Digital Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Didomi?** Didomi is very easy to set up and to integrate on our websites and mobile applications. It is reliable, regularly updated, and its support is very efficient. **What do you dislike about Didomi?** The analytics part of its back-office is a little bit slow, and it isn't very easy to export some KPIs to our data visualization software. They are working on it and this should be fixed in 2022! **What problems is Didomi solving and how is that benefiting you?** Didomi helps us to produce one single consent notice, integrating all our marketing partners for more than 100 domains. One modification on this notice is instantly available on all our websites. The native compatibility with our TMS and Adserver is a massive benefit in terms of time and development. **Official Response from Clara Verglas:** > Hello Ali ! Thank you so much for your kind words. As you mentionned we are working on it ! We really appreciate you taking the time out to share your experience with us and we count ourselves lucky to have customers like you. We look forward to keep working with you! ### 43. Nice CSM, user-friendly platform but still not perfectly integrated with Shopify **Rating:** 3.0/5.0 stars **Reviewed by:** Sandrine G. | Digital project manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2021 **What do you like best about Didomi?** The Didomi console is user-friendly, easy to use. We can easily customise the look & feel of the banner we want to implement. The tool proposes internal audits so we can easily analyse bounce rate. Full documentation is provided to support. The Customer Success Managers are very nice and useful for all topics related to the console. **What do you dislike about Didomi?** Didomi is not offering a great help on development tasks out of the console features. Ex: help on configurating tags for non-IAB vendors in GTM. Full documentation is provided but it becomes tough if any technical support is required. Not possible to duplicate any update we do on a consent notice (switch from banner to pop-in) on other consent notices we have created. Would be great for internal brands. :) No Didomi app for Shopify yet! **Recommendations to others considering Didomi:** If you want to configure your consent banner the best possible, make sure you have developers that are GTM experts. **What problems is Didomi solving and how is that benefiting you?** Thanks to Didomi, we are making our websites compliant with the new GDPR regulation, and integration is very easy to do thanks to their tool. **Official Response from Julie Quintard:** > Hello Sandrine, We wish to thank you for these constructive remarks which are very important for the development of Didomi. We appreciate that you take the time to share your experience and we will pass your comments on to our product team. We are happy to count you among our clients! The Didomi team ### 44. Easy set up process with fantastic support throughout the set up and beyond. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Didomi?** At first we were unsure about the user of vendors instead of individual cookies, but as we started to implement to banner we found vendors much easier to work with in the end. The support throughout was also fantastic. The pre configured texts that fit in with the standards were also very useful. **What do you dislike about Didomi?** A few of our cookies weren't picked up by the scan/report for some reason so this took additional manual work on our part. **What problems is Didomi solving and how is that benefiting you?** Cookie consent management. The reason we chose Didomi was for the additional setup support provided over other suppliers. **Official Response from Clara Verglas:** > Hello ! We would like to thank you for your constructive feedback, which is very important for Didomi's development. We appreciate that you take the time to share your experience and we count ourselves lucky to have customers like you! We look forward to keep working with you! ### 45. Didomi User **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Didomi?** The simplicity of the tool and the client support. I've did 2 calls with Marion and the experience was amazing with all the supports being enough to understand the tool. **What do you dislike about Didomi?** nothing to declare. Everything was very clear and the team communication was very strick allowing us to make questions and have properly answered. so that why i dont have nothing negative to say. **Recommendations to others considering Didomi:** Best visual design **What problems is Didomi solving and how is that benefiting you?** Tracking analytics, adwords, hotjar, linkedin, facebook, aws and others vendors, bannière de consentement, GTM. The GRPD. Trying to understand what a consultat did before for us. **Official Response from Clara Verglas:** > Hello Ricardo! We really appreciate you taking the time out to share your experience with us and we count ourselves lucky to have customers like you. Thank you so much for your kind words. We look forward to keep working with you! ### 46. Great solution and good assistance **Rating:** 4.5/5.0 stars **Reviewed by:** Etienne C. | Web Platform Owner, Michelin Digital Factory, Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2022 **What do you like best about Didomi?** Didomi offers an easy-to-setup GDPR & CCPA consent system for our portfolio of 200+ websites, with central management yet website-specific settings. We also use their scanning system to monitor compliance and address 3rd-party issues. Their traffic-based pricing model is suited for companies managing a large fleet of websites. **What do you dislike about Didomi?** Being a global company, and although we already use Didomi for both GDPR and CCPA settings, we would love to get data privacy expertise and ad hoc settings for other countries with similar needs. **What problems is Didomi solving and how is that benefiting you?** We address GDPR and CCPA compliance for over 200 websites. **Official Response from Clara Verglas:** > Hello Etienne ! Thank you so much for your kind words. We have taken your request into account and passed it on to our product team. We really appreciate you taking the time out to share your experience with us and we count ourselves lucky to have customers like you. We look forward to keep working with you! ### 47. Didomi Cookie Compliance and Consent Module :easy to set up, customize and deploy ! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Didomi?** We use Didomi to manage our website that require cookie compliance for France and Belgium. The solution is easy to setup. the onboarding made by the team was useful and we were never lost during the process. the help section is well made and give tips and examples. **What do you dislike about Didomi?** The dashboard is quite easy to understand and to sue but the analytics section needs some improvement for better detailled analysis (specific periods) . Sometimes the dasboard is quite slow. **Recommendations to others considering Didomi:** Didomi is easy to setup, configure and adapt to your businees and your needs **What problems is Didomi solving and how is that benefiting you?** Thanks to didomi and the account team, we have replaced the previous solution quite easily without waste of time. Now the are running some optimizations directly in the solution to improve the UX. **Official Response from Clara Verglas:** > Hello ! Thank you so much for your kind words. We have taken into account what you mentioned and passed it on to the product teams. We really appreciate you taking the time out to share your experience with us and we count ourselves lucky to have customers like you. We look forward to keep working with you! ### 48. The best CMP on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Mathieu L. | Senior Consultant, Data Analytics & Privacy, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2022 **What do you like best about Didomi?** A great tech-first platform that allows you to easily and quickly set up consent notices on one or hundreds of sites with just a few clicks. The support from Didomi via chat is very responsive and often provides accurate answers. The Customer Success team is also very available and shares recommendations regarding implementations and the market. The online documentation (marketing/legal with the help center and technical with the developer documentation) is very useful. Numerous webinars are conducted by the Didomi team on current topics. **What do you dislike about Didomi?** Nothing to complain about here. The Didomi platforms are top-notch. **What problems is Didomi solving and how is that benefiting you?** The implementation in a few clicks of a personalized consent notice compliant with personal data management policies on one or 100 sites or applications **Official Response from Clara Verglas:** > Hello Julien, We appreciate that you take the time to share your experience and we are happy to count you among our most loyal customers! The Didomi team ### 49. Marion's explanations were great **Rating:** 5.0/5.0 stars **Reviewed by:** reda m. | Acquisition Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Didomi?** Didomi helps you with all your your cookies consentment collect and the plateform is so easy to use **What do you dislike about Didomi?** For the moment, I can't mention something I dislike **Recommendations to others considering Didomi:** Use Didomi to simplify the collect of users consentement **What problems is Didomi solving and how is that benefiting you?** Collecting the cookies consetement from our website users. **Official Response from Clara Verglas:** > Hello Reda! We really are grateful that you took the time to share your experience with us and we feel fortunate to have customers like you. Thank you so much for your kind words. We look forward to keep working with you! ### 50. Complete platform for managing your CMP **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2022 **What do you like best about Didomi?** Complete analysis report Account manager available Easy customization **What do you dislike about Didomi?** Not possible to have a reading of consent by audience source **What problems is Didomi solving and how is that benefiting you?** Improve your consent rate **Official Response from Julie Quintard:** > Hello, We wish to thank you for these constructive remarks which are very important for the development of Didomi. We will ensure to share your feedback with our product team to optimize our platform as best as possible. We appreciate you taking the time to share your experience and we are happy to count you among our most loyal customers! ## Didomi Discussions - [What is the best way to set didomi on GTM?](https://www.g2.com/discussions/what-is-the-best-way-to-set-didomi-on-gtm) - 1 comment, 1 upvote - [View Didomi pricing details and edition comparison](https://www.g2.com/products/didomi/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+11%3A39%3A15+-0500&secure%5Bsession_id%5D=0f20afdb-c5e1-42c6-b6c7-3102e98c3d74&secure%5Btoken%5D=341176cfeedc65aa91b872dc731b40e5ce70febf554deccb58682d5eb3f11ade&format=llm_user) ## Didomi Integrations - [Addingwell by Didomi](https://www.g2.com/products/addingwell-by-didomi/reviews) - [Google Ad Manager](https://www.g2.com/products/google-ad-manager/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Tag Manager](https://www.g2.com/products/google-tag-manager/reviews) - [Marfeel](https://www.g2.com/products/marfeel/reviews) - [RevenueCat](https://www.g2.com/products/revenuecat/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) ## Didomi Features **Functionality** - Data Subject Access Requests - Identity Verification - Privacy Impact Assessments - Data Mapping - survey-based - Data Mapping - automated - Data Discovery - Data Classification - De-identification/pseudonymization - Breach notification - Consent management - Website tracking scanning - Data access governance - Alerts/Notifications - Policy Management - Vendor Risk Management - Audit Management - Customer Data Management - Internal Controls Management - Vulnerability Management - Risk Management - Metadata Management - Data Storage Management - Compliance Management - Sensitive Data Identification - Risk Assessment **Functionality** - Dashboard - Reporting - Integrations - End-user management - Audit trails - APIs - Mobile SDK - Customizable design - Server-side storage **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **** - Reporting & Statistics - Single Sign On - Generative AI - Access Controls/Permissions - Automatic Backup - Authentication - Archiving & Retention - HIPAA Compliant - Data Mapping - Security Breach Monitoring - Data Masking - Data Lineage - Collaboration Tools - Data Recovery - Third-Party Integration - Privacy Options - AI Copilot - API - Data Security - Secure Data Storage - Data Subject Requests (DSR/DSAR) - PIA/DPIA - Encryption - GDPR Compliance **Functionality** - Identity Verification - Workflow - DSAR Portal - Reporting and logs **AI Personalization - Personalization** - Predictive Recommendations - Audience Segmentation - Adaptive Content **** - AI Copilot - Engagement Tracking - Content Management - Visual Analytics - Real-Time Analytics - Behavior Tracking - Website Personalization - Recommendations - Real-Time Reporting - Content Analytics - Behavioral Targeting - Account Based Marketing - Website Analytics - Customer Segmentation - Customer Profiles - Template Management - Multi-Channel Marketing - Customizable Branding - Alerts/Notifications - API - Abandoned Cart Saver - Drag & Drop - Contextual Targeting - Experience Management - Campaign Management - Generative AI - WYSIWYG Editor - Reporting/Analytics - Activity Dashboard - Multi-Campaign - Campaign Segmentation - A/B Testing - Customizable Forms - Email Marketing ## Top Didomi Alternatives - [OneTrust Privacy Automation](https://www.g2.com/products/onetrust-privacy-automation/reviews) - 4.3/5.0 (143 reviews) - [TrustArc](https://www.g2.com/products/trustarc/reviews) - 4.2/5.0 (325 reviews) - [Usercentrics](https://www.g2.com/products/usercentrics/reviews) - 4.4/5.0 (222 reviews)