Didomi Reviews & Product Details

We use Didomi to manage data consent across our network of websites, available in over 15 languages. It’s straightforward to implement and easy to maintain, both initially and over time. The customizable consent banners allow us to deliver a clear, trustworthy experience for our users.

One of Didomi’s biggest strengths is its adaptability to various privacy regulations. It offers flexible consent management options, helping us stay compliant while keeping users engaged. Support for multiple consent channels ensures we cover every customer interaction point.

Integration has been seamless, thanks to Didomi’s robust APIs and SDKs, which fit well into our existing infrastructure. Features like automatic language detection and multilingual support let us deliver a personalized user experience while meeting the privacy requirements of different regions.

In short, Didomi simplifies data consent management. It's user-friendly, highly adaptable, and helps us build user trust while maintaining full compliance with evolving privacy standards.

We use it once a month or so, to check stats mainly. Review collected by and hosted on G2.com.

Didomi offers a comprehensive knowledge base and a wide range of tutorials, which have been very helpful for most of our setup and configuration needs. These self-service resources usually provide the guidance we need without having to reach out for additional support.

However, accessing direct technical support can be challenging at times, as most inquiries are handled via email. In critical situations, we’ve occasionally found ourselves needing faster or more hands-on assistance. Review collected by and hosted on G2.com.

It’s the market standard in Europe, and it’s easy to implement and adjust on the fly. Review collected by and hosted on G2.com.

There’s a lack of styles, so you have to add your own CSS. Review collected by and hosted on G2.com.

In my experience, Didomi is a generally solid consent management platform that stands out for how easy it is to integrate. The setup process is straightforward, and most of the time it works smoothly without requiring much maintenance. Review collected by and hosted on G2.com.

owever, I’ve occasionally run into issues with the IAB integration. When these errors occur, they can lead to a loss of advertising revenue, which makes the problem especially frustrating. What adds to the difficulty is that support tends to be unavailable during the midday window—typically from 12:00 to 14:00—right when issues sometimes arise. During that time, it often feels impossible to reach someone for timely assistance. Review collected by and hosted on G2.com.

I like the ease of integration that Didomi offers and I found the initialization process very easy. Review collected by and hosted on G2.com.

UX / UI and Analytics Review collected by and hosted on G2.com.

Stability, ease, flexibility. The quick response of technical support and the monthly service for the status is highly appreciated. Review collected by and hosted on G2.com.

Nothing to add. Everything seems to be working well. Thank you. Review collected by and hosted on G2.com.

The comprehensive and easy steps to implement the software. The overall usability of the software/platform is really good, and I feel that the number of supported regulations and settings are great. To integrate and set up the consent modals on site was pretty straight forward as well. Review collected by and hosted on G2.com.

Only downside that we reported was how the logo in the consent window is served to the end user. We need to have cached better to score better on the Speed Insights review from Google. Our representative however made us aware that they are looking into that following our feedback. Review collected by and hosted on G2.com.

I like the simplicity of using Didomi, it's quite clear and well done, especially for reporting. Review collected by and hosted on G2.com.

I find the support insufficient. It's been 2 months since I implemented Didomi and I haven't had a follow-up or improvement review call. Review collected by and hosted on G2.com.

Customer success

onboarding

support

easy to use Review collected by and hosted on G2.com.

hidden configuration (json conf or css conf) Review collected by and hosted on G2.com.

What we particularly appreciate is the great availability of the teams. They make themselves accessible, take the time to answer our questions clearly and precisely, and provide concrete explanations when necessary. This closeness and involvement greatly facilitate daily collaboration. Review collected by and hosted on G2.com.

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It's easy to implement, and it is well documented most of the times. Review collected by and hosted on G2.com.

We use a custom 'cookie-wall', where we ask readers to 'pay or consent' - and all the data provided in the dashboard and 'analytics' is wrong. I understand that Didomi is not meant to be used like this, but since the cookie-wall concept is around for a couple of years now (in Europe), it would be wonderful if it supported it. Review collected by and hosted on G2.com.