--- title: Didomi Reviews meta_title: 'Didomi Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 176 reviews by the users' company size, role or industry to find out how Didomi works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 176 scale: '5' date_modified: '2026-08-04' parent_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- # Didomi Reviews **Vendor:** Didomi **Category:** [Consent Management Platforms](https://www.g2.com/categories/consent-management-platform-cmp) **Average Rating:** 4.5/5.0 **Total Reviews:** 176 ## About Didomi Didomi helps organizations implement great Privacy User Experiences that respect choices and give people control over their data. Our Global Privacy UX Solutions are designed to solve today's data privacy challenges, and include: -Multi-regulations consent management -Privacy governance -User privacy journeys - Omni-channel integration across web, mobile, in-app, and OTT/CTV platforms - CMP Gold Partner certified by Google We also offer value-added capabilities such as flexible integrations and connectors, high-grade security standards, and premium support services. Thousands of companies work with Didomi to collect billions of consent and preference data points, monitor vendor and tracker activity, reduce compliance risk and engage their users with highly personalized, privacy-first experiences that build trust and loyalty. Find out more at www.didomi.io. Are you currently a Didomi client? Earn 200€ 🎁 Join our Referral Program to recommend a trusted Privacy UX to your network. More information at www.didomi.io/referral-program ## Didomi Pros & Cons **What users like:** - Users find Didomi to be **easy to use and set up** , ensuring a smooth integration and reliable management experience. (10 reviews) - Users praise Didomi for its **implementation ease** , noting the straightforward setup and responsive support during integration. (10 reviews) - Users find Didomi's **helpful support** invaluable, ensuring a smooth setup and quick resolution of issues. (8 reviews) - Users commend Didomi's **responsive customer support** , noting quick resolutions and helpful guidance throughout the setup process. (7 reviews) - Users praise Didomi for its **easy implementation** process, enjoying seamless setup and responsive support throughout. (7 reviews) - Easy Setup (6 reviews) - Features (6 reviews) - Compliance (5 reviews) - Compliance Support (5 reviews) - Setup Ease (5 reviews) **What users dislike:** - Users often find **poor customer support** frustrating, especially during critical issues when timely assistance is unavailable. (4 reviews) - Users experience **limited availability of support** during crucial times, hindering effective resolution of integration issues. (3 reviews) - Users find Didomi has a **steep learning curve** , requiring time and developer assistance for effective use. (3 reviews) - Users find the **complexity of advanced configurations** challenging, particularly with multiple vendors and consent scenarios. (2 reviews) - Users find that **advanced cookie management configurations** can be overly complicated, negatively impacting user experience and performance. (2 reviews) - Difficult Setup (2 reviews) - Users find the **learning curve challenging** initially, requiring time and technical skills for optimal use. (2 reviews) - Users find a **limited customization** range in Didomi, often requiring additional CSS for enhancements. (2 reviews) - Limited Template Customization (2 reviews) - Users have experienced **slow performance** with Didomi, noting delays in communication and web speed improvements. (2 reviews) ## Didomi Reviews ### 1. An indispensable tool for effectively and dynamically managing cookie consent. **Rating:** 5.0/5.0 stars **Reviewed by:** Marco B. | Group Head of Digital Analytics & Performance Strategy, Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Didomi?** After more than 2 years using the tool, I can confirm the first good impressions. This cookie management platform is a comprehensive and user-friendly solution offered at a very reasonable price. It seamlessly adapts to new regulations, ensuring compliance with ease. Implementation is incredibly simple, requiring just one step to get started. The design flexibility is exceptional, allowing for extensive customization. Additionally, the support team is highly responsive, providing prompt and efficient assistance. Because of these essential characteristics, we're currently scaling it in all the countries 20+ countries we manage. The company is also active in the benchmarking area, issuing market reports which are essential for the industry experts to improve the properties. **What do you dislike about Didomi?** Some additional features could enhance the platform, such as the ability to control which users see specific consent notices. This capability would be particularly beneficial for multinational companies with diverse regulatory requirements and it's increasing in importance due to the international scale we're facing. **What problems is Didomi solving and how is that benefiting you?** - Managing the cookie consent in the most efficient way, compared to the internally-developed solution we used to use. - Allowing the A/B tests, to increase the performances (i.e., improve the consent rate means save money on the digital campaigns). **Official Response from Clara Verglas:** > Hello Marco! We really are grateful that you took the time to share your experience with us, and we feel fortunate to have customers like you. Thank you so much for your kind words. We look forward to keep working with you! ### 2. Very good consent management tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Didomi?** Ease of use and GDPR compliance **What do you dislike about Didomi?** Sometimes the information is not very easy to find in the interface. **What problems is Didomi solving and how is that benefiting you?** The complete management of cookies on our website **Official Response from Clara Verglas:** > Hello, We appreciate that you took the time to share your experience and we are happy to count you among our most loyal customers! The Didomi team ### 3. Very user friendly and simple platform **Rating:** 5.0/5.0 stars **Reviewed by:** Marco B. | IT Digital Solution Senior Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Didomi?** The solution is very user friendly and simple. Without any know how about the platform you can easly setup everything in a very short time. Even for the integration with the digital platform is very easy. But, if you have any doubts or issue, you can contact directly the support that is very fast and collaborative. **What do you dislike about Didomi?** The only less friendly functionality is the customization of vendor in case you don't want to use the IAB list. **What problems is Didomi solving and how is that benefiting you?** We would like to have a single platform for all the digital platform (WEB & APP) using a single setup and configuration. Thanks to the SDK capability we where able to integrate it to our mobile APP in a very simple way. ### 4. Efficient and practical solution, more complicated setup **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Didomi?** The certainty of properly complying with the GDPR and user consent. Unlike our in-house CMP, finally some figures on the opt-in and opt-out rates of our sites. Interesting to be able to customize the CMP. **What do you dislike about Didomi?** The implementation was complicated to manage: it required a lot of time and there was data loss due to a conflict between the consent mode and the IAB model. Some elements of the back office are complex to handle, requiring checking or unchecking certain items in multiple places. **What problems is Didomi solving and how is that benefiting you?** Finally, have the opt-in and opt-out rate: gain more visibility on our site's traffic. Manage user consent while complying with consent mode and GDPR. ### 5. An essential tool for managing cookie consent **Rating:** 5.0/5.0 stars **Reviewed by:** Julien G. | Web Data Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Didomi?** A user-friendly interface to create cookie banners, manage cookies and purposes. Access to consent statistics is also facilitated by a dedicated interface. **What do you dislike about Didomi?** I have no negative element regarding Didomi. **What problems is Didomi solving and how is that benefiting you?** Didomi allows us to comply with the GDPR for our group's websites: deployment of customized cookie banners for each of our sites, provision of information regarding the deployed cookies, the associated tools, and the processing purposes. ### 6. Turnkey solution for your compliance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2024 **What do you like best about Didomi?** The technical implementation is very simple to carry out (simple JS tag to place on your site). The configuration interface guides you step by step, and if you stay within the standards, you will have no complexity to manage. You are regularly informed of legal developments and necessary changes. From a client perspective, the pop-up has become a UX standard. Finally, the pricing is very reasonable, even for a high-traffic site, and you can benefit from a "group" offer for all your websites. **What do you dislike about Didomi?** The interface is not intuitive enough for certain advanced settings. **What problems is Didomi solving and how is that benefiting you?** Adaptations in case of legal changes. ### 7. A solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Didomi?** - A complete solution (web, apps, CTV) that is easy to implement - A product that evolves with customer feedback and regulatory changes - Ongoing and competent support from the CSM teams: on regulatory changes and on privacy topics overall **What do you dislike about Didomi?** - A relatively confusing analytics product - A solution that is sometimes complex to handle (management of notices, vendor lists, purposes...) - Previews to be improved, especially on app and CTV environments **What problems is Didomi solving and how is that benefiting you?** - Management of all privacy topics for our partners, especially advertising and marketing, in our environments - Optimization of consent rates on our web, app, and CTV environments Benefits: Increase in advertising revenue thanks to the rise in consent rates ### 8. Easy and great option for your CMP **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Didomi?** The tool is intuitive and easy to implement. The creation of consent notices is very fast and the options for AB testing. Our account manager, Alberto, and the technical team are always operative and willing to solve our questions. **What do you dislike about Didomi?** I have not found anything that I dislike in the tool, it solves our legal and adtech needs. Maybe, a preview of the app consent notice would be a great improvement. **What problems is Didomi solving and how is that benefiting you?** We work with Didomi to ensure that our different websites and apps are GDPR-compliant. The main benefits, apart from the legal part, is the possibility of testing different options in order to improve the consent rate, essential for more data for our marketing and digital teams. **Official Response from Clara Verglas:** > Hello Javier! We would like to thank you for your constructive feedback, which is very important for Didomi's development. We appreciate that you took the time to share your experience, and we count ourselves lucky to have customers like you! We look forward to keep working with you! ### 9. Didomi as a CMP solution for European market **Rating:** 4.5/5.0 stars **Reviewed by:** Jekaterina R. | Adtech and Product manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Didomi?** Support levels, including the tech teams and possibilities to build custom designed-CMPs.It's easy to apply different legislations as well (both for European and other markets). Didomi also has quite a lot of integrations and suggestions for publishers. **What do you dislike about Didomi?** Didomi has quite a broad spectrum of legislations that can be easily activated, however, it makes the UI a bit messier. We also are still missing an easy cookie list integration, but seems like it's somewhere on the roadmap. **What problems is Didomi solving and how is that benefiting you?** We are using Didomi as a CMP and have built several custom solutions in the platform, including some of the pay walls and subscription walls. It also gives insights into the user interactions with the CMP. **Official Response from Clara Verglas:** > Hello Jekaterina! Thank you so much for your feedback. We really appreciate you taking the time out to share your experience with us, and we count ourselves lucky to have customers like you. We look forward to keep working with you! ### 10. Didomi manages all the CMP notices on our sports sites for us **Rating:** 5.0/5.0 stars **Reviewed by:** Filippo D. | Full stack Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Didomi?** With Didomi's CMP solution you don't have to worry about updates to the rules and the various technological innovations, Didomi is always aligned with the innovative standards and, if necessary, communicates any updates on the implementation side. Furthermore, Didomi's CMP integrates perfectly with Google's Consent Mode V2. Sportnetwork can only be satisfied with having chosen Didomi as a CMP. **What do you dislike about Didomi?** I can't report anything about it, both for normal operations and for support **What problems is Didomi solving and how is that benefiting you?** It was also easy for our partners to implement Didomi solutions that cover all types of platforms: web, mobile app and amp. **Official Response from Karen Montes:** > Hello Filippo ! We really are grateful that you took the time to share your experience with us and we feel fortunate to have customers like you. We look forward to keep working with you! ### 11. One of the best solutions on the market for collecting GDPR consents **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Didomi?** Excellent customer support, always available to answer questions. A tool that is simple to use on a daily basis and overall easy to implement / set up in a web and app environment. **What do you dislike about Didomi?** Possibility of improving the banner creation feature to meet brand platform requirements and the UX needs of each country **What problems is Didomi solving and how is that benefiting you?** Didomi is a robust and trusted third-party tool on which we can rely to store and manage our users' consents. ### 12. The support provided by the entire team was a highlight of my experience with Didomi. **Rating:** 4.5/5.0 stars **Reviewed by:** Philippe D. | Responsable de produit, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Didomi?** The support is remarkable. Just for that, it should convince anyone to choose them. **What do you dislike about Didomi?** The video tutorials during my onboarding were only in English. However, they made up for it brilliantly with their support team. **What problems is Didomi solving and how is that benefiting you?** Didomi allows me 100% to comply with the laws of Quebec ### 13. Professional, yet friendly service. Fast responses and fair prices **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastian F. | Compliance Management, Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2022 **What do you like best about Didomi?** The support given by the employees, which was fast, on point and never made us feel "too dumb to do it ourselves". Update: Several months later, we are still VERY happy with the service. CMP works as intended, support is very fast and always on point. We use the CMP on a daily base and have not encountered any major issues yet. They consider us valued customers and have even visited us at one point to discuss our experience and needs. **What do you dislike about Didomi?** There is honestly nothing I can think of. **What problems is Didomi solving and how is that benefiting you?** Data-storages in GDPR-area unlike [some other CMP]. It can be rather easily combined with Consentwalls like Contenpass. **Official Response from Karen Montes:** > Hello Sebastian! Thank you so much for your kind words, we're thrilled to hear that Didomi has become you go-to solution for data consent management. We really appreciate you taking the time out to share your experience with us and we count ourselves lucky to have customers like you. We look forward to keep working with you! ### 14. Didomi platform was great because I implemented easily the CMP for our client **Rating:** 4.0/5.0 stars **Reviewed by:** Paolo T. | Tech Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Didomi?** Platform is user-friendly. Implementation is not difficult, and the integration was simple. Support was always available and responded quickly to emails. **What do you dislike about Didomi?** Regarding the implementation, the documentation contained some errors on the settings to use in GTM **What problems is Didomi solving and how is that benefiting you?** Our client did not have a CMP. So Didomi was instrumental in making the client GDPR compliant. ### 15. In general terms, good, but there is room for improvement. **Rating:** 3.5/5.0 stars **Reviewed by:** Jose A. | Responsable Técnico Digital, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Didomi?** - The API is comprehensive and powerful. - The console is quite intuitive. - Extensive "no-code" functionality. - The documentation is adequate. - Good integration with third parties. **What do you dislike about Didomi?** - The cost is not low - Not being able to export and import the 'vendors' lists. I see it as essential, and yet it is not possible to do so. **What problems is Didomi solving and how is that benefiting you?** It helps us comply with legal requirements regarding data protection and consent because many of the necessary features are already "out-of-the-box" and it frees us from many tasks and concerns. ### 16. Very good CMP **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Didomi?** I like that you can select vendors that you like, and also they have a nice analytics dashboard. It is easy to use. It is also easy to implement. Customer support is very helpful and quick to respond. **What do you dislike about Didomi?** There are no downsides to using Didomi, everything was very, very good. **What problems is Didomi solving and how is that benefiting you?** Didomi is helping us with cookie managment, which is beneficial for us when we have to adhere to GDPR standards in order to serve ads to our users. ### 17. Leader in the market **Rating:** 4.0/5.0 stars **Reviewed by:** Tristan B. | CTO, Publishing, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Didomi?** The UI is clean; - They got a good "Compliance" report to help identify bad actors not respecting the CMP consent string; - Their support is easy to reach through a live chat **What do you dislike about Didomi?** Didomi was slow to improve their web performance (especially INP), and my engineering team did invest time with theirs to help. Since summer 2023 they did improve their web performance resulting in upgrading my review to a 8/10. **What problems is Didomi solving and how is that benefiting you?** We were trying to solve the storage of the consent like any CMP user would try to achieve. Having to handle multiple consent notice based on the country was something we were trying to manage. **Official Response from Clara Verglas:** > Hello Tristan, Thank you for taking the time to provide feedback on our product. We’re sorry to hear that your experience was less than satisfactory, and we would like to apologize for any inconvenience this may have caused you. We would appreciate the opportunity to address any issues you may have encountered and find a solution that would work for you. Our team will get in touch with you in order to address that matter. We value your feedback and will use it to improve our products moving forward. Thank you again, and we hope to earn back your trust in the future. The Didomi team ### 18. Excellent! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Didomi?** Didomi is a really well-designed tool, ergonomic and easy to set up, and the support is both quick and effective! **What do you dislike about Didomi?** The ability to download the list of validated/non-validated vendors, and the ability to upload a list to update would be appreciated. **What problems is Didomi solving and how is that benefiting you?** Having a CMP on your site is a legal obligation. ### 19. An excellent CMP, complete and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Didomi?** Didomi perfectly addresses our GDPR challenges and provides a complete view of performance. The customization possibilities are very interesting and make Didomi a CMP with a 360-degree approach. **What do you dislike about Didomi?** The features and power of the tool make the interface not easy to grasp for the average user. Customizing the CMP requires some basic coding knowledge. **What problems is Didomi solving and how is that benefiting you?** Respect the European regulations for data protection. Improve our consent rate through personalization. ### 20. Your customer care is just amazing. I would surely recommend your service. **Rating:** 5.0/5.0 stars **Reviewed by:** Eva Violetta J. | Web Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Didomi?** Didomi really want to help it's customers to grow in business and to have more accurate data. **What do you dislike about Didomi?** Is is quite difficult for me to get familiar with the interface - where to find which functionality. I miss analytics report about specific consents. I want to see consent rate for marketing, analytics and other consents. **What problems is Didomi solving and how is that benefiting you?** We have more data for business decisions. We have someone to discuss problematic about consents. We have perfet consent management platform. **Official Response from Karen Montes:** > Hello Eva! We really are grateful that you took the time to share your experience with us and we feel fortunate to have customers like you. Thank you so much for your kind words. We look forward to keep working with you! ### 21. Easy to configure and manage CMP **Rating:** 5.0/5.0 stars **Reviewed by:** Emanuel C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Didomi?** From the first day we started the implementation of the CMP, we had the technical support that was indicating the recommended configuration for our needs, having several sites, with only configure one, we could duplicate it and simply replace the content in the rest, saving us a lot of configuration time. The reports are very clear and dynamic, we count on technical support for any problems we may have. **What do you dislike about Didomi?** The truth is that I have nothing to criticize, in the last update of the platform the option to configure the CMP in other countries individually was incorporated. **What problems is Didomi solving and how is that benefiting you?** By having mandatory CPMs for European traffic, it solves any legal problems our sites may have. **Official Response from Karen Montes:** > Hello Emanuel! Thank you so much for taking the time to leave us such a detailed review. We're thrilled to hear that Didomi has become your go-to solution for data consent management across your extensive network of websites. Thanks again for choosing Didomi and for your trust in our services. We look forward to continuing our successful partnership! ### 22. Privacy focused **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Didomi?** They are tremendously focused on approaching cookie management from a privacy perspective. **What do you dislike about Didomi?** We cannot discuss with technical support in a call certain issues that could be solved over a call faster. **What problems is Didomi solving and how is that benefiting you?** Didomi is helping us out in seting up how to configure the CMP within and outside the EEA. ### 23. Quick to ramp up **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Wine and Spirits | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Didomi?** Without having much understanding of the CMP space and GDPR we were able to ramp up Consent fast and effectively. **What do you dislike about Didomi?** It is missing some features when it comes to apps **What problems is Didomi solving and how is that benefiting you?** It is enabling higher CPM advertising ### 24. Feedback on Didomi **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Didomi?** Ergonomics of the platform Very numerous customization possibilities Team support **What do you dislike about Didomi?** Sometimes a bit complex to configure, but the support is there if needed. **What problems is Didomi solving and how is that benefiting you?** Allows to provide a CMP to the visitors of my website ### 25. Turnkey consent **Rating:** 3.5/5.0 stars **Reviewed by:** Paloma P. | Campaign Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2024 **What do you like best about Didomi?** I appreciate the use of the platform which, in my opinion, is comprehensive and practical. **What do you dislike about Didomi?** The A/B tests are not optimized because we do not have the possibility to do them at the same time; they must be done one after the other. **What problems is Didomi solving and how is that benefiting you?** Didomi allows us to test consent banners quickly **Official Response from Clara Verglas:** > Hello Paloma, We have taken your comments into account and forwarded them to our product teams. We wish to thank you for taking the time to share your experience. The Didomi team ### 26. The implementation of the cookie banner with Didomi has been relatively easy. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Didomi?** It is an easy-to-understand tool, especially for analyzing users who have accepted/rejected cookies. We have also received a lot of help from Didomi to understand the tool. **What do you dislike about Didomi?** Didomi is somewhat more complicated than other CMPs to implement consent mode v2, especially because you have to understand the vendors and the purposes and then add when they accept analytical or advertising cookies. **What problems is Didomi solving and how is that benefiting you?** With any problem or doubt we have had in the implementation of the cookie banner, they have resolved it for us. **Official Response from Karen Montes:** > Hello Thank you very much for your kind words. We take into account what you mention and share it with our product teams. We truly appreciate that you took the time to share your experience and consider ourselves fortunate to have customers like you. We look forward to continuing to work alongside you! ### 27. A CMP User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Didomi?** - Ease of Use & Implementation - Approved by the CNIL - Good account manager & customer support **What do you dislike about Didomi?** I didn't note anything that I dislike about Didomi for the moment **What problems is Didomi solving and how is that benefiting you?** - Ease the Consent Management ### 28. A very complete tool to manage the gdpr law **Rating:** 3.5/5.0 stars **Reviewed by:** Massimo F. | Sales director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Didomi?** The best core of Didomi is the easy way to use the editor software **What do you dislike about Didomi?** Difficulties to try some vendors and to built a specific vendor list **What problems is Didomi solving and how is that benefiting you?** - GDPR problems for companies with presence in different countries **Official Response from Clara Verglas:** > Hello Massimo! Thank you so much for your kind words. We took into account what you mentioned and passed it on to the product teams. We really appreciate you taking the time out to share your experience with us, and we count ourselves lucky to have customers like you. We look forward to keep working with you! ### 29. Good technical support but expecting contentpass results **Rating:** 4.0/5.0 stars **Reviewed by:** Mapi B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2024 **What do you like best about Didomi?** The best thing about Didomi is its technical support. They are very quick and try to help you at all times. Thanks to them we realised a major problem in measurement and in the end after several meetings they found the problem and helped us with the solution. **What do you dislike about Didomi?** The implementation of contentpass has not been what I expected and I am still waiting for the integration to work. **What problems is Didomi solving and how is that benefiting you?** consent management. See the consent rate in our sites and apps **Official Response from Karen Montes:** > Hello Mapi! Thank you so much for your kind words. We took into account what you mentioned and passed it onto the product teams. We really appreciate you taking the time out to share your experience with us and we count ourselves lucky to have customers like you. We look forward to keep working with you! ### 30. A beautiful consent experience **Rating:** 4.5/5.0 stars **Reviewed by:** Thomas S. | Assistant marketing, Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2024 **What do you like best about Didomi?** The tool is really easy to use and very clear. **What do you dislike about Didomi?** I think it would be wise to make more checkpoints throughout the year. **What problems is Didomi solving and how is that benefiting you?** Didomi allowed us to optimize our consent banner. **Official Response from Clara Verglas:** > Hello Thomas, We thank you for taking the time to share your experience and are delighted to count you among our most loyal customers! The Didomi team ### 31. a quality service **Rating:** 4.5/5.0 stars **Reviewed by:** Pauline D. | Chargée de communication éditoriale et médias sociaux, Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2024 **What do you like best about Didomi?** I really appreciate the convenience of the platform. **What do you dislike about Didomi?** lack of Business Review according to me .... **What problems is Didomi solving and how is that benefiting you?** Didomi assists us in optimizing the consent banner, which saves us from numerous benchmarks. **Official Response from Clara Verglas:** > Hello Pauline, We wish to thank you for your constructive feedback, which is very important for the development of Didomi. We appreciate you taking the time to share your experience and we are happy to count you among our most loyal customers! The Didomi team ### 32. Exceptional service and undeniable expertise at Didomi **Rating:** 5.0/5.0 stars **Reviewed by:** alexandre s. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Didomi?** From the first contact with Didomi, it was evident that I was dealing with high-caliber professionals. Their dedicated team accompanied me with patience and expertise, which greatly facilitated the often complex process I had to manage. At every step, they were present, answering my questions with clarity and speed that demonstrate a deep knowledge and a true commitment to their clients. Didomi's availability is flawless: every time I needed assistance, I could count on a quick and effective response. This level of customer service is rare and deserves to be highlighted. I recommend Didomi without hesitation to anyone looking not only for a service but an outstanding customer experience. They do not just meet expectations, they exceed them brilliantly. A big thank you to the entire team for their exceptional work! **What do you dislike about Didomi?** Nothing, everything is perfect regarding our experience. **What problems is Didomi solving and how is that benefiting you?** Installation of a CMP ### 33. Updated, easy to use and with granular information about consent **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel G. | Head of Data, Analytics & Martech, Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2024 **What do you like best about Didomi?** Easy to use, fast and with granular information about consent. It is also updated to the lastests needs of consent for all our customers. It is a safe pick for any consent project. **What do you dislike about Didomi?** It's not for all customers because of the price model. **What problems is Didomi solving and how is that benefiting you?** Storing user consent in BigQuery and delivering detailed metrics about consent to better understand the impact of design on consent rate. **Official Response from Karen Montes:** > Hello Daniel! We really are grateful that you took the time to share your experience with us and we feel fortunate to have customers like you. We look forward to keep working with you! ### 34. My experience has been good, Didomi meets the expectations of what is needed in a CMP. **Rating:** 4.5/5.0 stars **Reviewed by:** José C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Didomi?** They've got good support in Spanish and are responsive to what publishers need. **What do you dislike about Didomi?** Sometimes solving a problem takes a while. **What problems is Didomi solving and how is that benefiting you?** Didomi solves the legal requirements for obtaining user consent as a pre-step to serving advertising, which is the core of our business. **Official Response from Karen Montes:** > Hello Jose ! We really appreciate you taking the time out to share your experience with us, we count ourselves lucky to have customers like you. Thank you again for your kind words. We look forward to keep working with you! ### 35. Our CMP of Choice **Rating:** 5.0/5.0 stars **Reviewed by:** Franco A. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about Didomi?** Didomi is a user-friendly and easy to implemented CMP, wich ensures user consent regarding cookies and personal data responsibly. Its interface makes it easy to understand and manage consent preferences effortless. I appreciate Didomi's flexibility in presenting consent options, and that i can customize it easily. Furthermore, Didomi offers excellent customer support, any questions or concerns are promptly addressed. **What do you dislike about Didomi?** Nothing so far. Didomi has matched all of our requirements. **What problems is Didomi solving and how is that benefiting you?** It helps to easily manage user consent regarding cookies, tracking, and personal data usage. **Official Response from Karen Montes:** > Hello Franco! Thank you so much for taking the time to leave us such a detailed review. We're thrilled to hear that Didomi has become your go-to solution for data consent management, we count ourselves lucky to have customers like you. Thanks again for choosing Didomi and for your trust in our services. We look forward to continuing our successful partnership. ### 36. Didomi - years of cooperation! **Rating:** 5.0/5.0 stars **Reviewed by:** Michał S. | Product Owner, Head of Ad Tech, Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Didomi?** - Easy way to custom your own consent notice - Friendly UI - Lack of SDK malfunction - Communication with our success manager - 100% SLA - Support **What do you dislike about Didomi?** - at this moment there is nothing to improve **What problems is Didomi solving and how is that benefiting you?** Solves the problem of user consent management. **Official Response from Julie Quintard:** > Hello Michal, Thanks a lot for your complete feedback that is helpful to us in order to improve our product and the way we communicate with our clients. We count ourselves lucky to have customers like you and we look forward to keep working with you! ### 37. Closeness and simplicity. **Rating:** 4.0/5.0 stars **Reviewed by:** Rafa C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Didomi?** It is very easy to implement, the support team and our account manager are very approachable and offer fast and efficient help. **What do you dislike about Didomi?** None, so far everything has been great. **What problems is Didomi solving and how is that benefiting you?** It gives me ease and peace of mind when managing cookies. **Official Response from Karen Montes:** > Hello Rafa! We really appreciate that you took the time to share your experience with us, your feedback is very important for the continuous development of Didomi. We are excited to continue working with you! ### 38. Review Q4 **Rating:** 4.5/5.0 stars **Reviewed by:** Alberto S. | Head of AdOperations, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2022 **What do you like best about Didomi?** Useful, easily to use and a great support team. The explanation was very clear and all the concepts and questions was solved. Now I can use the platform for everything that I want. **What do you dislike about Didomi?** I like everything. Nothing wrong to say. The team has a very consistent knowledge of the platform and the CMP environment. Also they are always ready to help. Good job. **What problems is Didomi solving and how is that benefiting you?** CMP problems and GDPR complaince. We can increase our positive rate with the recommendations of the team. And we will increase our impressions, revenue and cpm of our site. **Official Response from Clara Verglas:** > Hello Alberto! We really appreciate you taking the time out to share your experience with us, and we count ourselves lucky to have customers like you. Thank you so much for your kind words. We look forward to keep working with you! ### 39. Very good, almost totally customizable CMP **Rating:** 5.0/5.0 stars **Reviewed by:** Martin S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2023 **What do you like best about Didomi?** Didomi provide a very good customization of consent notice, good analytics tools and have already written articles for "How to" for almost every question you might have. If you don't find the article for your issue, Customer support will help you too. Basicaly very good CMP solution. **What do you dislike about Didomi?** It's hard to say... In my practice, they cover up practically everything, you might need. **What problems is Didomi solving and how is that benefiting you?** We choose Didomi solution to reflect on the adoption of legislation that better protected the user's rights on the Internet. We have a lower positive consent form our user in the beginning of using Didomi, but after some tweaks on the look of consent notice on our end and advice from Didomi support, we have reached a sufficient level of approvals. **Official Response from Clara Verglas:** > Hello Martin! Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We look forward to keep working with you! ### 40. Excellent service **Rating:** 4.5/5.0 stars **Reviewed by:** Thirza v. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Didomi?** The quick and excellent respons on all our questions. Including unasked advice which is profided by didomi is more the welcome **What do you dislike about Didomi?** Nothing yet but I just starting to work with it . Until now I will figure it out with Some help from our Didomi account manager. **What problems is Didomi solving and how is that benefiting you?** Make sure our customers can Give a proper and trusted consent. ### 41. A very good CMP **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Didomi?** Didomi has been our solution for a long time and we are sure it will be for much longer. Attention and quality are one of its characteristics. **What do you dislike about Didomi?** Clarify that I must write this review to move to the next phase, it doesn't allow me to leave it blank, it's not something that poses a real problem for me, the dashboard is sometimes difficult to interpret and draw conclusions from to establish a strategy, but with customer service, these issues are mitigated. **What problems is Didomi solving and how is that benefiting you?** You consent for third parties and us to be able to personalize users, to notify them that they are going to be tracked, for example. ### 42. The best service provided by your Customer Success team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Didomi?** Thanks to your Partnership Manager, everything has gone very smoothly so far, their explanations are very simple and concise, and there is a strong desire to continue advancing in the conversations. **What do you dislike about Didomi?** Until today, for the moment there is no problem **What problems is Didomi solving and how is that benefiting you?** It helps me to navigate the changing environment that currently exists with the amount of new developments happening in the sector. **Official Response from Karen Montes:** > Hello We really appreciate that you took the time to share your experience with us, your feedback is very important for the continuous development of Didomi. We look forward to continuing to work with you! The Didomi team ### 43. Good Partner to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Adrián V. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2023 **What do you like best about Didomi?** They are so profesional people, they were one of the first in the CMP Indusrty, and they are very confident and they know about what they are doing. we can say they are one of the best CMP in the industry. **What do you dislike about Didomi?** nothing to say, they always are there to help you, also they have a good support. **What problems is Didomi solving and how is that benefiting you?** When regultations changes or we have some technical issue they always help us also with coding and having as many video calls are needed to solve the problems that could appear. ### 44. Great service by Didomi **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2024 **What do you like best about Didomi?** All Didomi services are great, good to use and customer friendly. Very easy to implement on your website and great support. Also the service of the Didomi team is top! **What do you dislike about Didomi?** There is nothing to dislike about Didomi! **What problems is Didomi solving and how is that benefiting you?** Didomi is a full service package **Official Response from Karen Montes:** > Hello ! We really are grateful that you took the time to share your experience with us and we feel fortunate to have customers like you. We look forward to keep working with you! ### 45. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Ana M. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Didomi?** The console is easy to use, it reminds me of the GTM experience but much more detailed and easier. **What do you dislike about Didomi?** Nothing really, perhaps the user service at the technical level is sometimes a bit sparse. **What problems is Didomi solving and how is that benefiting you?** Yes, especially in terms of publicity and knowledge of my audience. **Official Response from Clara Verglas:** > Hello Ana! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky to have customers like you. Thank you so much for your kind words. We look forward to keep working with you! ### 46. Customer service of 10 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2023 **What do you like best about Didomi?** The ease of contacting our liaison and conveying our doubts, as well as their resolution. **What do you dislike about Didomi?** As for the technical part, everything is in accordance and with very complete guides, perhaps some legal guide or orientation at the country level. **What problems is Didomi solving and how is that benefiting you?** It is adapting to Google's requests and that benefits us when it comes to being able to serve ads without issues. ### 47. During my time at Didomi, I gained valuable experience in privacy and consent management solutions. **Rating:** 4.5/5.0 stars **Reviewed by:** Hanane H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Didomi?** In Didomi, I particularly enjoyed working with a talented team of professionals, collaborating on innovative privacy solutions, and being part of a company that prioritizes data protection and user consent. **What do you dislike about Didomi?** During my development at Didomi, I faced challenges with limited resources and a high workload, which sometimes hindered my ability to fully explore and implement new ideas. **What problems is Didomi solving and how is that benefiting you?** Didomi is solving the problem of privacy and consent management for businesses operating in the digital space. By providing comprehensive solutions and tools, Didomi helps companies ensure compliance with data protection regulations and build trust with their users. This benefits me by creating a more transparent and secure online environment, where my personal information is handled responsibly and I have control over how my data is collected and used. Additionally, Didomi's solutions enable businesses to enhance their user experience by delivering personalized and relevant content with user consent, leading to improved customer satisfaction and engagement. ### 48. Great and easy tool **Rating:** 5.0/5.0 stars **Reviewed by:** Fernanda G. | Director, Data Protection Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Didomi?** CMP configuration made easy for everyone, including non tech. **What do you dislike about Didomi?** Not about Didomi, but the TCF language is too compliacated. **What problems is Didomi solving and how is that benefiting you?** Consent management across the company **Official Response from Clara Verglas:** > Hello Fernanda! Thank you so much for your feedback. We really appreciate you taking the time out to share your experience with us, and we count ourselves lucky to have customers like you. We look forward to keep working with you! ### 49. Product adapted to our needs **Rating:** 4.5/5.0 stars **Reviewed by:** Jorge A. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2023 **What do you like best about Didomi?** It's ease of use and setup, service stability and support provided by our account manager understanding our business model **What do you dislike about Didomi?** Personalization options are limited and lack of visibility when a SDK update is pushed. **What problems is Didomi solving and how is that benefiting you?** Consent management for our customers, this allows us to focus on the tools we want to implement. **Official Response from Clara Verglas:** > Hello Jorge! We would like to thank you for your constructive feedback, which is very important for Didomi's development. We appreciate that you take the time to share your experience, and we count ourselves lucky to have customers like you! We look forward to keep working with you! ### 50. My experience with Didomi, in the months I've been working with them, is good. **Rating:** 4.5/5.0 stars **Reviewed by:** Alba B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about Didomi?** I like how intuitive the dashboard is, and how at a first glance you can see globally how the sites are doing right now. Also noteworthy is the approachability and good disposition of Alberto, our Partnership & Alliance Manager, and the quick response from technical support. **What do you dislike about Didomi?** It might be that what I like the least is having to speak in English with the support guys, since there are times when if we struggle to understand each other in Spanish, it's even more so in another language, but I have no problem with it. **What problems is Didomi solving and how is that benefiting you?** The problem for which we work with Didomi is for the CMPs of the different sites we have. It helps us manage everything related to this topic, and to avoid issues with cookies. **Official Response from Clara Verglas:** > Hello Alba, We would like to thank you for your constructive comments, these are very important to help Didomi evolve. We appreciate that you took the time to share your experience and we are glad to have you among our most loyal customers. The Didomi team ## Didomi Discussions - [What is the best way to set didomi on GTM?](https://www.g2.com/discussions/what-is-the-best-way-to-set-didomi-on-gtm) - 1 comment, 1 upvote - [View Didomi pricing details and edition comparison](https://www.g2.com/products/didomi/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+10%3A09%3A32+-0500&secure%5Bsession_id%5D=5383db31-aafa-4378-8c2d-402d8adad81b&secure%5Btoken%5D=49d1bca3c70a9980c984d21f9ff00c74c5b7078a5022f96d2aac732b5a630425&format=llm_user) ## Didomi Integrations - [Addingwell by Didomi](https://www.g2.com/products/addingwell-by-didomi/reviews) - [Google Ad Manager](https://www.g2.com/products/google-ad-manager/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Tag Manager](https://www.g2.com/products/google-tag-manager/reviews) - [Marfeel](https://www.g2.com/products/marfeel/reviews) - [RevenueCat](https://www.g2.com/products/revenuecat/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) ## Didomi Features **Functionality** - Data Subject Access Requests - Identity Verification - Privacy Impact Assessments - Data Mapping - survey-based - Data Mapping - automated - Data Discovery - Data Classification - De-identification/pseudonymization - Breach notification - Consent management - Website tracking scanning - Data access governance **Functionality** - Dashboard - Reporting - Integrations - End-user management - Audit trails - APIs - Mobile SDK - Customizable design - Server-side storage **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Functionality** - Identity Verification - Workflow - DSAR Portal - Reporting and logs **AI Personalization - Personalization** - Predictive Recommendations - Audience Segmentation - Adaptive Content ## Top Didomi Alternatives - [OneTrust Privacy Automation](https://www.g2.com/products/onetrust-privacy-automation/reviews) - 4.3/5.0 (143 reviews) - [TrustArc](https://www.g2.com/products/trustarc/reviews) - 4.2/5.0 (325 reviews) - [Usercentrics](https://www.g2.com/products/usercentrics/reviews) - 4.4/5.0 (221 reviews)