Didomi Reviews & Product Details

Didomi helps organizations implement great Privacy User Experiences that respect choices and give people control over their data. Our Global Privacy UX Solutions are designed to solve today's data privacy challenges, and include: -Multi-regulations consent management -Privacy governance -User privacy journeys - Omni-channel integration across web, mobile, in-app, and OTT/CTV platforms - CMP Gold Partner certified by Google We also offer value-added capabilities such as flexible integrations and connectors, high-grade security standards, and premium support services. Thousands of companies work with Didomi to collect billions of consent and preference data points, monitor vendor and tracker activity, reduce compliance risk and engage their users with highly personalized, privacy-first experiences that build trust and loyalty. Find out more at www.didomi.io. Are you currently a Didomi client? Earn 200€ 🎁 Join our Referral Program to recommend a trusted Privacy UX to your network. More information at www.didomi.io/referral-program

Seller

Didomi

Discussions

Didomi Community

Languages Supported

Arabic, Azerbaijani, Bengali, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swahili, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Solution Type

All-in-One

Overview by

Julie Quintard

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Didomi Integrations

(8)

Verified by Didomi

G2 reviews are authentic and verified.

Here's how.

Mathilde G.

Mid-Market (51-1000 emp.)

10/26/2026

"Responsive and Transparent Support, from Setup to Assistance"

4.5/5

What do you like best about Didomi?

I appreciate the responsiveness and honesty of the Didomi team. When they need time to consult a colleague better trained on the subject, they tell me instead of making excuses. I have a main contact, but I can also talk to the people who technically review my accounts, which is convenient for knowing where the work stands and exchanging information. Initially, there was a small management issue, but everything eventually got sorted out, and they took the time to configure everything with me step by step. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

I had a small management issue at the beginning, but everything got sorted out. For now, I have nothing to report on Didomi's operation. Review collected by and hosted on G2.com.

Response from Naëlle Van Moerbeke of Didomi

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Hello,

Thank you for such a detailed review. We’re delighted that our team’s responsiveness and honesty stand out to you, and that having a main contact alongside the people who review your accounts helps you follow where things stand.

We’re also glad the initial hiccup was resolved and that we could configure everything step by step with you. It’s great to know Didomi supports your cookie display and data collection across all your brands. We look forward to continuing to work with you.

The Didomi team

Verified User in Entertainment

Small-Business (50 or fewer emp.)

Originally submitted 4/14/2026

"Very GDPR compliant and strict, needs more support for app and Google Ads Campaigns"

3/5

What do you like best about Didomi?

I find Didomi to be trustworthy and very compliant. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

The app integration is not so clear. It's not clear yet whether for our app we can integrate it properly, and the documentation does not cover our edge case where the app is hybrid. It affected out google ads campaigns heavily and although we have tried a lot of different approches, nothing fixed this. Review collected by and hosted on G2.com.

Response from Naëlle Van Moerbeke of Didomi

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Hello,

Thank you for taking the time to share your feedback, and for your kind words about trust and compliance, that means a lot to us.

We're sorry to hear about the difficulties you've faced with the hybrid app integration. We'd really like the opportunity to look into this with you and find a solution tailored to your setup.

Please don't hesitate to reach out to our support team (or your account manager) so we can dig into the specifics and help get this resolved.

The Didomi team

Stephane C.

Project manager in Advertising

Mid-Market (51-1000 emp.)

Originally submitted 10/28/2025

"Great Platform to manage ads consents"

4.5/5

What do you like best about Didomi?

Great platform to manage RGPD consents for ads and IAB TCF Review collected by and hosted on G2.com.

What do you dislike about Didomi?

It's not so easily to use it at the beginning. But when you finally manage it, it's ok Review collected by and hosted on G2.com.

Response from Clara Verglas of Didomi

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Hello Stephane,

Thank you for your review.

We’re glad to hear that Didomi helps you manage GDPR and IAB TCF consent in a single platform.

Thank you for trusting Didomi to simplify consent management and regulatory compliance.

The Didomi team

Sushmeet S.

Senior Software Engineering Manager

Small-Business (50 or fewer emp.)

10/26/2026

"Amazing, Always-Helpful Support That Elevates the Experience"

5/5

What do you like best about Didomi?

I really like the people here—they’re always willing to help. The customer support is amazing, and it makes the overall experience much better. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

The UI feels very clunky, and it isn’t especially intuitive to use. Sometimes I have to jump through a lot of hoops just to get what I want done. Review collected by and hosted on G2.com.

Response from Naëlle Van Moerbeke of Didomi

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Hello,

Thank you for your review and for your kind words about our team. We’re delighted that our customer support makes such a difference to your day-to-day experience.

We’re sorry the interface feels clunky and that getting things done sometimes takes more steps than it should. We’ve shared this feedback with our product teams, and our support team or your account manager would be glad to walk you through your setup to make your workflows smoother.

The Didomi team

Thomas B.

Enterprise (> 1000 emp.)

Originally submitted 2/6/2026

"Customizable and Compliant, Exemplary Support"

5/5

What do you like best about Didomi?

I especially appreciate Didomi for its ability to manage consents, which allows us to comply with GDPR and CNIL regulations. The platform is highly customizable, which is a big plus, and it is always up to date with the laws, by country. The support is excellent, the collaborators help us with every important update of the law, which allows us to stay up to standards and avoid potential penalties. This saves us a lot of time internally and reduces costs. Didomi is super robust, and the support is perfect, which makes me very happy to use it. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

I think that regarding the customization of the banner, if we really want something a bit different, we need to go for a lot of custom work. Maybe they could offer a bit more varied templates from a design perspective, which of course comply with CNIL standards. Also, internally, due to technical reasons, there are sometimes triggers that are not always in the right order, synchronous, asynchronous, etc. I think we could improve this part, maybe with some support. Review collected by and hosted on G2.com.

Response from Naëlle Van Moerbeke of Didomi

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Hello,

Thank you for this wonderful review, and for your kind words about our robust, highly customizable platform and our support. It means a lot to us that Didomi helps you stay compliant with GDPR and CNIL regulations, saves your team time and reduces costs. Feedback like yours is very motivating for everyone.

We have noted your suggestions on banner templates and trigger ordering and shared them with the relevant teams. Our team remains available to support you on these topics whenever you need help.

The Didomi team

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

10/26/2026

"A powerful and reliable solution, always up-to-date on legislation, GDPR, and consent."

4/5

What do you like best about Didomi?

It is a powerful solution that can be trusted. Above all, Didomi keeps us informed of all legal developments related to GDPR and consent, and stays up-to-date on all these topics. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

It is a powerful solution, but quite complicated to implement and configure. Review collected by and hosted on G2.com.

Response from Naëlle Van Moerbeke of Didomi

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Hello,

Thank you for this thoughtful review. We’re glad you see Didomi as a solution you can trust, and that staying on top of GDPR and consent developments is valuable to you. Knowing your visitors’ choices are fully respected is exactly what we want to deliver.

We understand that implementation and configuration can feel complex, and we’ve passed your feedback on to our teams. Our support team or your account manager would be happy to help with any setup questions.

The Didomi team

Hywel T.

Growth Marketer

Small-Business (50 or fewer emp.)

10/14/2026

"Lightning-Fast Human Support and an Intuitive UI with Clear Reporting"

4.5/5

What do you like best about Didomi?

The customer support, that respond in the minute, are very friendly and go up and beyond to help. The fact I'm not talking to a bot but a really person makes the experience more pleasant and less frustrating. The UI/UX is also very intuitive with clear reporting. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

Probably the custom CSS needed for advanced styling. It can slow down certain projects because I end up needing support from developers. Review collected by and hosted on G2.com.

Response from Naëlle Van Moerbeke of Didomi

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Hello,

Thank you for this great review. We’re thrilled that our support team’s quick, human responses make your experience more pleasant, and that you find the interface intuitive with clear reporting.

We’re also glad Didomi is helping you improve your opt-in rate and capture more data while staying GDPR compliant.

We understand that the custom CSS needed for advanced styling can slow down some of your projects. We’ve shared this with our product teams, and our support team is happy to help whenever you need it.

The Didomi team

Maxime D.

Head of Analytics

Mid-Market (51-1000 emp.)

Originally submitted 7/15/2026

"Simple to deploy, easy A/B testing, and effective support"

5/5

What do you like best about Didomi?

Ease of use and setup

Easy evolution (AB testing)

Tracking of results

Efficient support

High-performance SDK Review collected by and hosted on G2.com.

What do you dislike about Didomi?

Price a bit high

Advanced bot filtering a bit weak Review collected by and hosted on G2.com.

Response from Naëlle Van Moerbeke of Didomi

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Hello,

Thank you for your review, and for your appreciation of the ease of setup, the A/B testing, the tracking of results, our efficient support and our high-performance SDK. It means a lot to us that Didomi supports your consent management and CNIL compliance.

We have noted your comments on pricing and bot filtering and shared them with the relevant teams. Feel free to contact your account manager or our support team to help you.

The Didomi team

Vivien T.

Product Manager

Mid-Market (51-1000 emp.)

7/17/2026

"Didomi Simplifies Legal and Compliance So We Can Focus on Our Core Business"

4/5

What do you like best about Didomi?

Didomi takes care of all the legal and compliance aspects for us, which gives us more time to focus on our core business. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

Didomi has not yet developed SDKs for all of its solutions, which can make integration more complex for the client. Review collected by and hosted on G2.com.

Response from Naëlle Van Moerbeke of Didomi

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Hello,

Thank you for your review. We’re delighted that Didomi takes care of the legal and compliance aspects for you, so your teams can focus on your core business. It means a lot to us to be your trusted partner for managing user consents and preferences, including when evidence or audits are needed.

We understand that the SDK coverage can make integration more complex. We have shared your comments with the relevant teams, and we would be glad to discuss your integration needs with you. Please feel free to contact our support team or your account manager.

The Didomi team

Pim V.

Senior Data Consultant

Enterprise (> 1000 emp.)

Originally submitted 2/5/2025

"Seamless Implementation, Excellent Support & Promising Innovations"

4.5/5

What do you like best about Didomi?

Daily user, and governing over 200+ consent notices world wide.

Ease of Implementation: The setup process is smooth, and customization options ensure compliance across different regions.

Intuitive UI: The platform is user-friendly, and to the point.

Excellent Support: The team is knowledgeable, quick to respond, and provides expert guidance when needed.

Great Insights & Metrics: The analytics and reporting features offer valuable data for compliance monitoring.

Advanced Scanning Developments: The direction Didomi is taking with advanced scanning is promising and has the potential to streamline auditing processes significantly.

User management: clear roles and easy to setup.

Versioning: great feature that you can see what version has been published and who published.

integration: with our GTM containers is easy, can set the datalayer you use, and it will leverage this. The event triggered by Didomi will be easily available and consent given can be used to trigger your tags. Integration with our serversided solution work almost the same.

Cross domain: cross domain tracking can easily be shared via several methods. For our implementation Query parameters have been used. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

Scanning Features Not Fully Integrated: The scanning capabilities are not yet seamlessly integrated with the consent notice.

Manual Vendor Classification: Even though vendors need to be classified by our own DPO, some additional guidance from Didomi would be beneficial.

User management: Eventhough different user roles, would like to have more granularity in accessibility.

Release management: Current releases mis overview on what has been released and easy rollbacks.

No Alerting Functionality: Missing alerts when there are significant percentage changes in tracking, configuration or acceptance rates.

A/B Testing Complexity: Setting up A/B testing requires complex JSON customizations, and in some countries, GDPR restrictions make it difficult to implement.

Advanced Scanning Still Evolving: While the advanced scanning functionality is promising, it is not yet at the level where it can completely replace manual scanning.

Versioning: When developing there is a need to duplicate the consent notice and publish it to test it in Preprod. No option to publish one consent notice first to preprod and later to prod. Review collected by and hosted on G2.com.

What problems is Didomi solving and how is that benefiting you?

Didomi makes consent management simple and effective. It ensures compliance with GDPR and other regulations while providing an intuitive and customizable platform. Implementation is smooth, and the ability to synchronize consent across platforms is a big plus.

Their support is great—quick responses and the right expertise when needed. The insights and analytics help track consent rates effectively. Advanced scanning features are promising, though not fully integrated yet with the consent notice. Some areas, like A/B testing, require more customization than expected.

Overall, Didomi is a reliable solution that balances compliance, ease of use, and growing functionality. Looking forward to seeing how it evolves! Review collected by and hosted on G2.com.

Response from Naëlle Van Moerbeke of Didomi

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Hello,

Thank you so much for this detailed review, and for your kind words about the smooth implementation, the intuitive interface, our expert support and the easy GTM integration. It means a lot to us that Didomi supports you across more than 200 consent notices worldwide. Feedback like yours is very motivating for the whole team.

We have shared your suggestions on scanning, alerting, user roles, release management and A/B testing with the relevant teams. Our team remains available to support you whenever you need help.

The Didomi team