I like that DialMyCalls has a voice feature that sounds more human than our previous software, One Call. The calling feature is the main reason we chose this service. Setting it up was very easy, which is a huge plus for me. Review collected by and hosted on G2.com.

The pricing structure of DialMyCalls is a bit of a challenge for me. It's costly to send emails and text messages, and the fact that emails are not included in the standard package but as a separate purchase adds to the expense. This makes it less convenient since we need a more integrated package that covers both without extra charges. Review collected by and hosted on G2.com.

I use DialMyCalls for our small church, and it works well for our needs. I like having several options for sending messages, including the text-to-voice option. The credit system works for us since we don’t send many messages, and the plans and options make it pretty cost-effective. The initial setup was good. Review collected by and hosted on G2.com.

I wish DialMyCalls made it clearer that I need to record a message first, because I can get lost while creating a broadcast and lose the information I entered. I also can’t delete old broadcasts, so it’s too easy to resend one by mistake; we once resent a month-old death notification, which wasn’t good. I’d also like better, newer text-to-voice options. Review collected by and hosted on G2.com.

The platform’s simplicity is a huge win for us. Having the option to choose a pay-as-you-go model instead of a recurring subscription fits our workflow perfectly, especially since our communication needs aren’t always consistent. Being able to buy credit bundles also makes the service feel accessible and cost-effective for our specific budget. Review collected by and hosted on G2.com.

The lack of a “save and resume” option during broadcast setup is really frustrating. If I get pulled away by another task, I often have to abandon what I’ve done and then start the whole process over from scratch the next day. A draft folder, or any way to pause and pick up where I left off, would make the experience much smoother and significantly improve the overall user experience. Review collected by and hosted on G2.com.

The UI is very intuitive and the feature set is the closest to my "wish list" as I have found in any product. I also like the support - they are extremely responsive and helpful Review collected by and hosted on G2.com.

I understand it is primarily a communication tool for phone calls, but we use it for email, also. It would be helpful if the contact records did not require a phone number. Also, it would be helpful if contacts could share email addresses (if they were not required to be unique). This would allow us to have multiple records for a family (e.g. a married couple) - each with their own phone number to receive calls, but with a shared email address. We have worked around this by recording the email address on only one contact record, but it would be helpful to attach it to both (and then have your software remove duplicates before sending out any email). Review collected by and hosted on G2.com.

I use DialMyCalls for outreach and coordination for our annual fundraising gala. It has been an essential tool for us to ensure that our community receives timely information directly. I love how it saves our volunteers countless hours of manual dialing, allowing them to focus on follow-up conversations. This tool allows our volunteers to skip the fatigue of manual dialing and focus their energy entirely on meaningful interactions. It has increased our attendance rate by ensuring 100% of our contact list is reached instantly. I also appreciate that DialMyCalls offers a much simpler interface and is more budget-friendly, making it a simple app to use. The initial setup is smooth, and overall, everything is okay. Review collected by and hosted on G2.com.

The initial setup for caller ID verification can be a little rigid. Review collected by and hosted on G2.com.

The service itself is very helpful and I think many people/businesses can find it saves time, however the customer service that comes along with the product is truly exceptional. Review collected by and hosted on G2.com.

It didn't provide as many mass email options as I'd hoped (adding attachments) but this is a tough solve to begin with. Review collected by and hosted on G2.com.

I love that it’s accessible both as an admin on the computer and through the app. We use it for emergencies, building closures, and similar situations, so being able to send updates from my phone quickly and easily is really important. The pricing is fair and honestly cheaper than many other companies, especially since we use the Pay As You Go. Review collected by and hosted on G2.com.

Have not found anything that I do not like. Review collected by and hosted on G2.com.

I couldn’t be happier with DialMyCalls. The pricing structure is incredibly fair at one credit per 30 seconds, which is a huge advantage compared to other services that cap you at 30 seconds total. Our voice messages are typically around 50 seconds long, so having that flexibility makes a real difference for our business.

This platform has been a game changer for reconnecting with our previous year customers for our landscaping and lawn care services. What used to take hours, sometimes even days, of office time and phone calls is now completed in just minutes. The time savings alone make this service invaluable.

The AI voices are also extremely impressive. They sound natural, lifelike, and deliver messages with accuracy and clarity, which helps maintain a professional image when reaching out to customers.

Overall, I am beyond pleased. DialMyCalls has truly become indispensable to our business growth and success. I would absolutely recommend it to anyone looking to streamline their communication and save time. I’m very glad I came across this service. Review collected by and hosted on G2.com.

While the service is extremely efficient, there are a few areas that could be improved. The credit system, although fair, can become a bit difficult to track when running multiple campaigns or longer voice messages. It would be helpful to have more detailed usage insights or forecasting tools to better manage credits and plan outreach without needing to constantly monitor balances.

Additionally, while the AI voices are very impressive, there are occasional moments where tone or inflection could be more customizable to better match a specific brand voice. Having deeper control over pacing, emphasis, or slight personalization options could make messages feel even more tailored. Lastly, integrating more advanced scheduling or automation features, such as follow ups based on customer interaction, would take an already strong platform to the next level. Review collected by and hosted on G2.com.

After years of use, we still use this platform for our automated calls. It is one of the most affordable platforms we've found with the call features we've needed. Even though many steps are required to customize and schedule the calls, it is effective and results are seen. Review collected by and hosted on G2.com.

We recently reached out to support to inquire about Broadcast (call) reports. We are trying to evaluate month-by-month trends in call volume, how many call recipients answered, how many calls were push-to-talk, how many calls went out that month, how many failed, etc. Unfortunately, at this time, you must download an individual broadcast's call report into an Excel document and organize and evaluate the data yourself. We must pull a report one-by-one, broadcast by broadcast, and cannot currently do so with a broader view (i.e., month-to-month, annual, or other span/filter). Review collected by and hosted on G2.com.

I use DialMyCalls for customer notices and resource saving. I like the text-to-speech feature because it’s convenient not to have to record messages separately. I can send the same message to multiple customers at once, and recipients can press 0 to connect with a representative, which I find very useful. The setup was very simple and easy to follow, and so far I’m very satisfied. Review collected by and hosted on G2.com.

I find it very inconvenient that a message asking whether I want to leave appears every time I change pages. Review collected by and hosted on G2.com.