Our firm concentrates on technical writing services for vertical market software applications that increase client retention and user productivity over an application's life-cycle. As software developers with many years of experience, our firm only concentrates on technical writing services for software applications. We work directly with your development staff as part of the project team to build long-term end-user success. Staff members assigned to your project learn everything there is to know about your software application. They then take that information, apply their experience, and create documentation from scratch based on product needs. Document types include: • Installation Guides • Getting Started Guides • End-User Manuals • Upgrade Guides • Welcome Centers • KnowledgeBase