---
title: Dentrix Reviews
meta_title: 'Dentrix Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 134 reviews by the users' company size, role or industry
  to find out how Dentrix works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 134
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Dental
  url: https://www.g2.com/categories/dental
---

# Dentrix Reviews
**Vendor:** Henry Schein One  
**Category:** [Dental Practice Management Software](https://www.g2.com/categories/dental-practice-management)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 134
## About Dentrix
Dentrix by Henry Schein One: The All-in-One Dental Practice Management System Dentrix is dental practice management system that automates the entire patient journey. From scheduling and digital intake to clinical charting, imaging, billing, and revenue cycle management, Dentrix unifies the tools practices need to run smoothly, provide better patient experiences, and improve financial performance. Trusted by over 45,000 practices, Dentrix is backed by Henry Schein One and built to scale with solo practices, group practices, and multi-site organizations. Key Features Patient Management Online scheduling with automated reminders Customizable digital intake forms with e-signatures Family and patient record management with seamless data integration Clinical Tools &amp; AI Imaging Embedded imaging workflows for capture, annotation, coding, and claims attachment Dentrix Detect AI, powered by VideaHealth, analyzes X-rays to detect caries and radiographic bone loss with confidence Chairside visuals that improve patient understanding and case acceptance Revenue Cycle Management Real-time eligibility verification before appointments Automated claim submission with built-in image attachment Error flagging and claim tracking to reduce denials and speed reimbursement Integrated electronic billing, payments, and patient-friendly financing options Analytics &amp; Business Intelligence Dashboards and reports for profitability, scheduling, and collections Daily Huddle insights to keep teams aligned Data-driven tools to track unscheduled treatment and optimize performance Benefits for Practices Faster reimbursements: Reduce delays and denials with cleaner claims. Increased efficiency: Minimize manual tasks and eliminate duplicate data entry. Improved patient experience: Faster check-ins, transparent treatment visuals, and flexible payment options. Revenue growth: AI-driven diagnostics and automated eligibility boost treatment acceptance and collections. Scalability: Works for single practices, growing groups, and DSOs with multiple locations. Why Dentrix? Dentrix is more than practice management software—it’s a platform that connects the entire dental ecosystem. The “Dentrix Connected” network ensures compatibility with imaging devices, labs, and third-party tools, while built-in compliance and data security keep your practice safe. Backed by Henry Schein One, Dentrix delivers the innovation, reliability, and support that practices depend on every day. Final Word Dentrix by Henry Schein One is the industry-leading dental practice management system that helps practices work smarter, not harder. By automating the full patient journey and embedding AI, imaging, and revenue cycle tools directly into the platform, Dentrix empowers dental teams to deliver exceptional care while growing profitability. Request a demo today and see how Dentrix can transform your practice.




## Dentrix Reviews
  ### 1. Fairly User Friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 27, 2017

**What do you like best about Dentrix?**

Fairly user friendly and easy to navigate, easy to find info in patient charts.  I like the scheduling aspect and the accounting aspect

**What do you dislike about Dentrix?**

Time consuming, takes a lot of clicks to get to where I need to be or need to go.  Definitely need time to learn it all

**Recommendations to others considering Dentrix:**

Go for it, you may find it a lot easier to use than your current product

**What problems is Dentrix solving and how is that benefiting you?**

It has made the transition to going paperless a little easier

  ### 2. Needs some work 

**Rating:** 2.5/5.0 stars

**Reviewed by:** Chelsea L. | Dental Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2017

**What do you like best about Dentrix?**

I like that we can put templates in there depending on what type of practice you’re working in to help the charting process become easier

**What do you dislike about Dentrix?**

There’s not an easy way to access anything you got a quick 10,000 buttons just to get to a simple page and I can often be frustrating when you’re trying to get a patient out of the chair

**What problems is Dentrix solving and how is that benefiting you?**

None

  ### 3. Great software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2018

**What do you like best about Dentrix?**

All of the tools are easy to use and learning how to navigate is pretty self-explanatory.

**What do you dislike about Dentrix?**

There isn't a way to show on the schedule if notes are completed. I would love to see this option incorporated. As a practice with multiple assistants, this would make our day a little more productive.

**What problems is Dentrix solving and how is that benefiting you?**

Great scheduling and accessibility. The templates make completing the notes super easy.

  ### 4. Crash

**Rating:** 1.5/5.0 stars

**Reviewed by:** Angela R. | Dental assistant, Hospital & Health Care, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2017

**What do you like best about Dentrix?**

It is very user friendly. Seems like a good system.

**What do you dislike about Dentrix?**

It crashes ALL the time! It doesn’t respond when I need it the most and is very embarrassing when I’m with the doctor and/or patient.

**What problems is Dentrix solving and how is that benefiting you?**

Our IT is always looking into ways to fix this problem. In fact she is looking into switching programs. She found one but it is quite new and has some bugs to work out yet.

  ### 5. Dentrix

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 28, 2017

**What do you like best about Dentrix?**

The ease of scheduling. Easy to learn to use.

**What do you dislike about Dentrix?**

Confusing to flip through different “pages”

**Recommendations to others considering Dentrix:**

Get trained before just jumping in and using. It can be confusing.

**What problems is Dentrix solving and how is that benefiting you?**

Patient data. All electronic data and information is nice. 

  ### 6. Used for 2 years at an FQHC it was the OS for in Southern Missouri

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2017

**What do you like best about Dentrix?**

Ease of use, reasonable integration with meaningful use requirements, nice note template options and free note space

**What do you dislike about Dentrix?**

Some of the meaningful use compliance points need work, as I recall specifically the integration with medical (EMR).

**Recommendations to others considering Dentrix:**

The EMR integration (or lack there of) limited its usefulness as intended by the "meaningful use" mandates for FQHC facilities.

**What problems is Dentrix solving and how is that benefiting you?**

The primary benefit for us was the technical "meaningful use" compliance of this software for FQHCs.  As a private practice, I'm not sure it is shares the simple virtues of Eaglesoft.

  ### 7. Excellent program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Renee K. | Admin Assistant, Medical Practice, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2017

**What do you like best about Dentrix?**

Makes all aspects of dental work easier.

**What do you dislike about Dentrix?**

I wish they would create an algorithm with scheduling and production so we could keep to our daily goals easier.

**What problems is Dentrix solving and how is that benefiting you?**

easy treatment planning

  ### 8. Dentrix

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2018

**What do you like best about Dentrix?**

Many different ways to get to the information you need. Flexible use. 

**What do you dislike about Dentrix?**

When removing treatment from schedule it does not recalculate the change in the numbers for the day 

**Recommendations to others considering Dentrix:**

Check out all companies to see what software is best for you

**What problems is Dentrix solving and how is that benefiting you?**

Unscheduled treatment

  ### 9. Great Dental Program

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cheryl B. | Registered Dental Hygienist, Medical Practice, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2017

**What do you like best about Dentrix?**

I like the ease of use, user friendly, and constant updates.

**What do you dislike about Dentrix?**

I don’t like that there are a few too many options to choose from. 

**Recommendations to others considering Dentrix:**

I would definitely use this program due to to the ease of use and how easy it is to train others on the program.

**What problems is Dentrix solving and how is that benefiting you?**

I like the ease of their charts with comparability. I like how user friendly it is and that troubleshooting is very easy with this program.

  ### 10. Easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Whitney T. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 27, 2017

**What do you like best about Dentrix?**

The program is user friendly. I had no problems quickly understanding how to input treatment.

**What do you dislike about Dentrix?**

If I were to change anything, I think the perio charting could be a little more user friendly

**What problems is Dentrix solving and how is that benefiting you?**

I'm unsure how to answer this bc as a hygienist, I only input the treatment

  ### 11. Easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2017

**What do you like best about Dentrix?**

I love the layout and design of the software which makes it very easy to find patients and input data.

**What do you dislike about Dentrix?**

What I dislike is that when transferring from the old dentrix to the new one it was unable to transfer the insurance information of each patient.

**What problems is Dentrix solving and how is that benefiting you?**

Some benefits I've realized to the mobility of the software.

  ### 12. I haven't had a problem with dentrix.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Patricia  B. | Receptionist and Dental Assistant, Hospitality, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 01, 2017

**What do you like best about Dentrix?**

I like how easy it makes it to look for patients and how easy it is to understand the ledger. 

**What do you dislike about Dentrix?**

Nothing per say. Just wish out office was more technologically inclined, and would leave the paper intakes etc.. behind. So that we could use dentrix more.

**What problems is Dentrix solving and how is that benefiting you?**

We fix ledgers, intakes, billing, updating patient information, etc...

  ### 13. Better than Eaglesoft

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2018

**What do you like best about Dentrix?**

I like that it’s user friendly and pretty easy to use 

**What do you dislike about Dentrix?**

I don’t like that each button opens a new window instead of opening a tab within the current window

**What problems is Dentrix solving and how is that benefiting you?**

Scheduling patient appointments. Writing patient charts.

  ### 14. Multi use programming

**Rating:** 3.5/5.0 stars

**Reviewed by:** Laura J. | Dental Assistant, Health, Wellness and Fitness, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2017

**What do you like best about Dentrix?**

Utilizing the programming cam be difficult

**What do you dislike about Dentrix?**

Programming functions, error codes, cost

**Recommendations to others considering Dentrix:**

It takes a while to really utilize the full system

**What problems is Dentrix solving and how is that benefiting you?**

Proper utilizing functions provide better office flow, takes one office staff member out of function saving money on overhead 

  ### 15. Great Program

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** December 30, 2017

**What do you like best about Dentrix?**

Dentrix is very user friendly, and fairly easy to navigate. As someone who came from a sports medicine background, learning to use Dentrix was fairly simple.

**What do you dislike about Dentrix?**

The program seems to "refresh" often and freeze in all our operatories.

**What problems is Dentrix solving and how is that benefiting you?**

Ease of use for business and clinical staff.

  ### 16. been using Dentrix for 16 years

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alesia C. | Registered Dental Hygienist, Health, Wellness and Fitness, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2017

**What do you like best about Dentrix?**

the ability to get information several different ways

**What do you dislike about Dentrix?**

some reports are not user friendly and take too long to load.

**Recommendations to others considering Dentrix:**

way easier to use and a lot more functions than Eagle soft.

**What problems is Dentrix solving and how is that benefiting you?**

adding digital xrays and being able to intergrate on screen with the patient, very easy

  ### 17. Dentrix, the way of the past

**Rating:** 0.5/5.0 stars

**Reviewed by:** alisha s. | Registered Dental Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2017

**What do you like best about Dentrix?**

Nothing, Dentrix is not a good system for Orthodontic practices. 

**What do you dislike about Dentrix?**

Everything, the toolbars are not functional. It is hard to make appointments. It is especially hard in an Orthodontic setting because there are certain things that an Ortho practice needs i.e prompts for certain appointments, a  GPS function. I have been in the field for almost five years and we only used Dentrix for about 2 years and then switched to Dolphin management. Our upstairs office still uses this system but they are a general practice and find the treatment planning more useful with dentrix than Dolphin. To each their own, but as an Orthodontic assistant I find that the GPS, Imaging, treatment planning and ease of making appointments on Dolphin management rather than dentrix is better and the way of the future when it comes to dental practices. There are many other reasons, but it might not apply to everyone using the system. I am sure there are people out there who love dentrix. But, our office did not. 

**Recommendations to others considering Dentrix:**

If you are a general office, dentrix is great. Unfortunately, Orthodontics is too complicated and there are too many small details that need to be met in order to take care of the patient. Patients also like that with Dolphin you can implement Televox which we also use. 

**What problems is Dentrix solving and how is that benefiting you?**

We have currently switched over to Dolphin Management which is a way easier way to make an open orthodontic office run properly. We are having a way better outcome using dolphin, but our general office is still using dentrix because they find it easier for the general practitioner. 

  ### 18. User friendñy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melia H. | Dental Hygienist, Health, Wellness and Fitness, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2017

**What do you like best about Dentrix?**

Great program for even the not technology inclined. 

**What do you dislike about Dentrix?**

Multiple windows for different areas (charts, treatment planner, etc)

**Recommendations to others considering Dentrix:**

None

**What problems is Dentrix solving and how is that benefiting you?**

Fast- everyone in the office on the same page. Able to print off recall sheets to see who is due for exams. 

  ### 19. Dentrix review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2017

**What do you like best about Dentrix?**

I like the patient display screens, perio charting.  The patients can understand my explanations of these screens easily.

**What do you dislike about Dentrix?**

There was minimal training when the office received the product.  After seven years of using it I feel I am still learning how to use and that I am not using to its potential.

**What problems is Dentrix solving and how is that benefiting you?**

I have only dealt with patient care information and not the business end of it.

  ### 20. Dentrix

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy A. | Dental Hygienist, Hospital & Health Care, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2017

**What do you like best about Dentrix?**

I like that the clinical notes are easy and the template make it quick. Treatment planning is easy also. 

**What do you dislike about Dentrix?**

I have no problems or dislikes at this time 

**What problems is Dentrix solving and how is that benefiting you?**

None 

  ### 21. Dentrix User Review

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2017

**What do you like best about Dentrix?**

There's not very much that I do like about this program compared to others like Eaglesoft.  It is nice to have the daily note feature and that it's compatible with Dexis. 

**What do you dislike about Dentrix?**

- There is not an option to color code procedures. 
- Needs better shortcut features. 
- Needs option to color code notes. 


**Recommendations to others considering Dentrix:**

Eaglesoft is better for organizational reasons and ease of navigation. 

**What problems is Dentrix solving and how is that benefiting you?**

Quick, easy access to patient charts. 

  ### 22. Registered Dental Hygienist 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samantha  S. | Registered Dental Hygienist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 02, 2017

**What do you like best about Dentrix?**

-Hot buttons
-Treatment planning
-Dental chatting 
-Perio charting 
And more! Everything is easy to navigate through. 

**What do you dislike about Dentrix?**

Wish I got trained better on it. Taught myself. 

**What problems is Dentrix solving and how is that benefiting you?**

Use to paper chart. Dentrix is faster and easier. 

  ### 23. Registered Dental Hygienist 

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** November 09, 2017

**What do you like best about Dentrix?**

Templates once created are easy to use and I use them often to write notes

**What do you dislike about Dentrix?**

Icons are to small and confusing 
To much clicking around to get work done in dentix


**Recommendations to others considering Dentrix:**

Look at other software and compare depending on what its used for

**What problems is Dentrix solving and how is that benefiting you?**

None

  ### 24. Dentrix is a very effective yet simple software to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2017

**What do you like best about Dentrix?**

I like how you can customize your own temples for charting and for notes. Accessing imaging into dexis is very simple. 

**What do you dislike about Dentrix?**

I feel as if there are some glitches occasionally

**What problems is Dentrix solving and how is that benefiting you?**

You are solving timing with this software due to how simple yet fast you are able to do things

  ### 25. The most popular dental practice management software in North America 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shaila J. | Dental Assistant, Health, Wellness and Fitness, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2017

**What do you like best about Dentrix?**

I would have to say the portability of the software is what I like most.

**What do you dislike about Dentrix?**

I dislike the fact that you have to pay for any customer service incident support.

**What problems is Dentrix solving and how is that benefiting you?**

Dentrix has helped the practice use chair time much more efficiently and keep better record of payments when used properly.

  ### 26. Dentrix does the job, but nobody here is too impressed.

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2017

**What do you like best about Dentrix?**

I like the ability to link Dentrix to solutionreach, it definitley makes confirming appointments easier. This practice has a huge patient load so that is actually a big time saver. There are a lot of customization options to suit our practice- how we want our schedule to work, default appointment times linked to specific procedure codes, ways to generate reports, etc. 

**What do you dislike about Dentrix?**

It looks like a program from the 90's. Okay, maybe not that bad, but it does look super outdated. It also runs really slow sometimes but maybe that's just our office computers or network. I've used Easy Dental and Practice Works before which were much more user friendly. I wish that Dentrix allowed you to run two windows of the software at once like some other programs do. That way I don't have to exit out of entering EOB's or patient information just to look back at the schedule or access basic appointment info. 

This past Friday, our IT guy came into the office and remoted in Dentrix support to help set up the program on a new computer on our network. According to him, there was some sort of "error" message doing the install and this resulted in us loosing all of our date that had not been backed up. We do a back up every night, so we lost everything that was done in the system on the entire Friday. This office moves fast and those were a whole lot of rescheduled appointments, payments, and other pertinent information that was lost. 

**What problems is Dentrix solving and how is that benefiting you?**

My job is more day to day operations than solving business problems, but I think that Dentrix just helps keep everything organized. I don't think it does any better job than any other popular dental practice software.

  ### 27. Dentrix - You need to wake up and update

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2017

**What do you like best about Dentrix?**

The charting is easy to interpret and navigate. With the notes visible along with the tooth charts, it makes it easy to sneak a quick view during the treatments. 

**What do you dislike about Dentrix?**

The way it is designed. It's a little too cramped. I have also not noticed that they haven't made any significant updates.

**Recommendations to others considering Dentrix:**

I would suggest you do some research and request couple of demo sessions before investing in this system. If it fits into exactly what you are looking for, it could be a good buy for you. 

**What problems is Dentrix solving and how is that benefiting you?**

Tooth charting, Patient scheduling, treatment planning

  ### 28. great

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2017

**What do you like best about Dentrix?**

Scheduling patients easily, The display is very aesthetic.  

**What do you dislike about Dentrix?**

Maybe having a step by step pop up that tells you how to do thing and what to click on

**Recommendations to others considering Dentrix:**

Just get it:)

**What problems is Dentrix solving and how is that benefiting you?**

pt history, insurance

  ### 29. I've been working with Dentrix for 11 years.Nothing else can work better than this for dental office

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2017

**What do you like best about Dentrix?**

I Love the new x-ray part "DEXIS" that they just added 2 years agoI believe. it is so much easier to work with. 

**What do you dislike about Dentrix?**

There is no part of Dentrix that I don't like. It is amazing dental software.

**What problems is Dentrix solving and how is that benefiting you?**

none.

  ### 30. awesome review 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2017

**What do you like best about Dentrix?**

the scheduling system is awesome, I never had problems with it!

**What do you dislike about Dentrix?**

not much, I like the program a lot! Def will refer it to others. 

**What problems is Dentrix solving and how is that benefiting you?**

I am not solving any business problems.

  ### 31. Dentrix is well organized and very user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2017

**What do you like best about Dentrix?**

I like that it is user friendly, easy to use. 

**What do you dislike about Dentrix?**

I do not dislike dentrix, it is actually my favorite System to use.

**What problems is Dentrix solving and how is that benefiting you?**

Less room for irritation. 

  ### 32. Easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2017

**What do you like best about Dentrix?**

User friendly, easy scheduleing and patient charting.

**What do you dislike about Dentrix?**

Dentrix is user friendly, therefore I do not have anything negative to report.

**What problems is Dentrix solving and how is that benefiting you?**

N/A

  ### 33. Dentrix Practice Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2017

**What do you like best about Dentrix?**

Dentrix is easy to navigate and has multiple clear "tabs" that allow you to view various items in the patient's chart. 

**What do you dislike about Dentrix?**

It is tough to chart abnormalities on the odontogram, such as supernumeraries, impacted teeth, and mesial/ distal drift as well as supra- or infra- occlusion. 

**What problems is Dentrix solving and how is that benefiting you?**

We are able to view number of patients seen per day per provider as well as track unfinished notes and other products.

  ### 34. Dentrix PowerPay does not meet industry standards

**Rating:** 1.0/5.0 stars

**Reviewed by:** John C. | Release Engineer, Automotive, Enterprise (> 1000 emp.)

**Reviewed Date:** June 14, 2016

**What do you like best about Dentrix?**

Dentrix tries to offer the latest in IT technology. All bundled in a very comprehensive software suite.

**What do you dislike about Dentrix?**

Product crashes often. We spend countless hours with their support team fixing things very often. PowerPay is downright non-complaint with Credit Card industry standards. A) Is not compatible with credit cards with Chips, and B) Use an underlying database from Microsoft that has been discontinued since 2008. Causing our office to fail credit card PCI compliance. They claim to be working on those issues, but they have been saying that for well over 1 year - with no signs of progress anywhere.

**Recommendations to others considering Dentrix:**

The basic package is OK, But, do not acquire/install of their advanced features. Wait until they fix all their their bugs. Which may take years. Stay away from their PowerPay feature.

**What problems is Dentrix solving and how is that benefiting you?**

Dentrix software integrates all the patient information needed to run the office. But it comes with many glitches and tons downtime.


## Dentrix Discussions
  - [What are the benefits and drawbacks of using Dentrix for dental practice management?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-dentrix-for-dental-practice-management)
  - [What is Dentrix used for?](https://www.g2.com/discussions/what-is-dentrix-used-for)

- [View Dentrix pricing details and edition comparison](https://www.g2.com/products/dentrix/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-16+19%3A18%3A59+-0500&secure%5Bsession_id%5D=65a5afbe-ac6d-421e-a65b-afc04a29a8f3&secure%5Btoken%5D=a37b0fa0c66c6abdb05ea6d6a83eb4f0859c9f3118d6d97db9198919e1161235&format=llm_user)
## Dentrix Integrations
  - [Demandforce](https://www.g2.com/products/demandforce/reviews)
  - [DEXIS Imaging Suite](https://www.g2.com/products/dexis-imaging-suite/reviews)
  - [e-Medsys](https://www.g2.com/products/e-medsys/reviews)
  - [MaxAssist](https://www.g2.com/products/maxassist/reviews)
  - [SIDEXIS 4](https://www.g2.com/products/sidexis-4/reviews)

## Dentrix Features
**Administrative Tools**
- Insurance and Billing
- Appointment Scheduling
- Business Intelligence and Reporting
- Document Management
- Workflows

**Financial Tools**
- Accounting
- Payment Processing

**Clinical Tools**
- Treatment Planning
- Patient Portal
- Patient Engagement
- Dental Imaging
- e-Prescribing

## Top Dentrix Alternatives
  - [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews) - 4.6/5.0 (265 reviews)
  - [Eaglesoft](https://www.g2.com/products/eaglesoft/reviews) - 4.2/5.0 (109 reviews)
  - [Open Dental](https://www.g2.com/products/open-dental/reviews) - 4.3/5.0 (45 reviews)

