# Dentrix vs Eaglesoft Comparison

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## Frequently Asked Questions

### What is the difference between Dentrix vs Eaglesoft?

Eaglesoft stands out over Dentrix with higher reviewer satisfaction scores across all key dimensions, including overall rating, ease of setup, and quality of support.

| [Dentrix](https://www.g2.com/products/dentrix/reviews) | [Eaglesoft](https://www.g2.com/products/eaglesoft/reviews) |
| --- | --- |
| 4.1/5 (134 reviews) | 4.2/5 (110 reviews) |
| Small-Business | Small-Business |
| 7.5 | 8.0 |
| 7.6 | 8.7 |
| User-friendly interface and strong integration with other software | Intuitive scheduling, easy navigation, and robust reporting |



### How do the pricing models of Dentrix and Eaglesoft compare?

Eaglesoft is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Dentrix.

- **Dentrix:** Reviewers describe Dentrix as affordable and a good entry-level option, but some mention additional costs for training and support.
- **Eaglesoft:** Eaglesoft is praised for its value, with reviewers noting satisfaction with its pricing and the support included.
- **Switching reasons:** Recent reviews mention switching from Dentrix to alternatives due to perceived complexity and support costs, while Eaglesoft is favored for its straightforward pricing and included features.



### What are the best alternatives to Dentrix and Eaglesoft?

The top three alternatives to Dentrix and Eaglesoft are Curve Dental, Open Dental Software, and no third alternative meets the data threshold.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Dentrix](https://www.g2.com/products/dentrix/reviews) | 4.1/5 (134 reviews) | Small-Business | Affordable entry-level option | User-friendly interface and strong integration |
| [Eaglesoft](https://www.g2.com/products/eaglesoft/reviews) | 4.2/5 (110 reviews) | Small-Business | Praised for value and included support | Intuitive scheduling and robust reporting |
| [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews) | 4.6/5 (267 reviews) | Small-Business | — | Highly rated for ease of use and cloud-based functionality |
| [Open Dental Software](https://www.g2.com/products/open-dental/reviews) | 4.3/5 (46 reviews) | Small-Business | — | Flexible customization and strong reporting features |



### Which Dental Practice Management features should I prioritize when comparing Dentrix and Eaglesoft?

Buyers comparing Dentrix and Eaglesoft should prioritize ease of use, ease of setup, quality of support, integration capabilities, and treatment planning.

- **Ease of Use:** Dentrix scores 8.1, Eaglesoft scores 8.6.
- **Ease of Setup:** Dentrix scores 7.5, Eaglesoft scores 8.0.
- **Quality of Support:** Dentrix scores 7.6, Eaglesoft scores 8.7.
- **Integration Capabilities:** Both products are frequently cited for integrating with other dental and office software in recent reviews.
- **Treatment Planning:** Both products are highlighted for treatment planning features in recent reviews.



### What are the pros and cons of Dentrix vs Eaglesoft?

Eaglesoft's headline strength is its intuitive scheduling and robust reporting, while Dentrix is praised for its user-friendly interface and integration capabilities.

- **Dentrix strengths:** User-friendly interface, strong integration with other software, easy to learn for new staff, and comprehensive scheduling and billing features.
- **Dentrix trade-offs:** Reviewers mention frequent updates that add complexity, occasional lag or crashes, and additional costs for training and support.
- **Eaglesoft strengths:** Intuitive scheduling, easy navigation, robust reporting, praised customer support, and flexible appointment tools.
- **Eaglesoft trade-offs:** Not cloud-based, requires a server, occasional crashes, and some reviewers note the interface feels outdated.



### Is Dentrix or Eaglesoft better for small businesses?

Eaglesoft is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment.

- **Dentrix:** Largest segment is Small-Business; reviewers highlight ease of use and affordability for small practices, but note complexity and support costs as drawbacks.
- **Eaglesoft:** Largest segment is Small-Business; reviewers consistently praise its intuitive interface, ease of training, and strong support for small dental offices.



### Which Dental Practice Management platform has better integrations?

Reviewers favor Eaglesoft for integrations, citing easier connections with approved vendors and patient communication tools.

- **Dentrix:** Recent reviews mention integration with scheduling, patient information, and phone/messaging systems.
- **Eaglesoft:** Reviewers highlight integrations with patient reminder systems and approved vendors, with positive sentiment around ease of connecting third-party tools.



### How do Dentrix and Eaglesoft compare on customer support?

Eaglesoft outperforms Dentrix on Quality of Support by a margin of 1.1 points, with a score of 8.7 versus Dentrix's 7.6.

- **Dentrix:** Reviewers describe support as helpful but note occasional long wait times and additional costs for training.
- **Eaglesoft:** Reviewers consistently praise Eaglesoft's customer support for being knowledgeable, responsive, and easy to access, with many citing positive experiences with both phone and chat support.



### Which is easier to implement, Dentrix or Eaglesoft?

Eaglesoft is easier to implement than Dentrix, with a higher Ease of Setup score (8.0 vs 7.5).

- **Dentrix:** Reviewers note that Dentrix is generally easy to set up and learn, but some mention a steeper learning curve for advanced features and additional training costs.
- **Eaglesoft:** Reviewers consistently describe Eaglesoft as easy to implement, intuitive for new users, and straightforward for training staff, with minimal setup challenges reported.



### Which product has better Treatment Planning?

Both Dentrix and Eaglesoft are highly rated for Treatment Planning, with reviewers citing strong satisfaction for this feature in recent reviews.

- **Dentrix:** Reviewers highlight ease of use and efficiency in treatment planning, with positive sentiment around charting and plan management.
- **Eaglesoft:** Reviewers praise the intuitive treatment planning workflow, noting that it is easy to access and manage within the platform.



| | Dentrix | Eaglesoft | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 134 | 110 | 
| **Largest Market Segment** | Small-Business (82.7% of reviews) | Small-Business (83.5% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us | 


---
## Ratings Comparison
| Rating | Dentrix | Eaglesoft | 
|---|---|---|
  | **Meets Requirements** | 8.3 (115 reviews) | 8.5 (95 reviews) | 
  | **Ease of Use** | 8.1 (115 reviews) | 8.6 (96 reviews) | 
  | **Ease of Setup** | 7.5 (35 reviews) | 8.0 (33 reviews) | 
  | **Ease of Admin** | 7.3 (30 reviews) | 8.3 (31 reviews) | 
  | **Quality of Support** | 7.6 (112 reviews) | 8.7 (94 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.7 (29 reviews) | 8.5 (31 reviews) | 
  | **Product Direction (% positive)** | 7.2 (109 reviews) | 7.8 (92 reviews) | 

---
## Pricing

### Dentrix

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Eaglesoft

#### Entry-Level Pricing

Plan: Base

Price: Contact Us

Key Features:
- Free Eaglesoft license
- Free software upgrades
- Unlimited live chat, email, phone support

[Browse all 5 editions](https://www.g2.com/products/eaglesoft/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Dental Practice Management

| Product | Score | Reviews |
|---|---|---|
| **Dentrix** | 8.9/10 | 17 |
| **Eaglesoft** | 8.9/10 | 15 |

#### Administrative Tools

| Feature | Dentrix | Eaglesoft | 
|---|---|---|
| **Insurance and Billing** | 9.5 (11 reviews) | 9.4 (15 reviews) | 
| **Appointment Scheduling** | 9.4 (16 reviews) | 9.7 (15 reviews) | 
| **Business Intelligence and Reporting** | 8.5 (12 reviews) | 9.0 (15 reviews) | 
| **Document Management** | 8.8 (13 reviews) | 9.3 (15 reviews) | 
| **Workflows** | 8.6 (11 reviews) | 9.0 (12 reviews) | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **Patient Records Management** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Client Management** | Not enough data | Not enough data | 
| **Dental Practice Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Patient Management** | Not enough data | Not enough data | 

#### Financial Tools

| Feature | Dentrix | Eaglesoft | 
|---|---|---|
| **Accounting** | 9.3 (9 reviews) | 8.9 (15 reviews) | 
| **Payment Processing** | 9.2 (10 reviews) | 9.1 (13 reviews) | 
| **Electronic Payments** | Not enough data | Not enough data | 

#### Clinical Tools

| Feature | Dentrix | Eaglesoft | 
|---|---|---|
| **Treatment Planning** | 9.0 (14 reviews) | 9.0 (15 reviews) | 
| **Patient Portal** | 8.0 (9 reviews) | 7.2 (9 reviews) | 
| **Patient Engagement** | 8.0 (10 reviews) | 8.5 (12 reviews) | 
| **Dental Imaging** | 8.9 (14 reviews) | 9.4 (12 reviews) | 
| **e-Prescribing** | 9.1 (9 reviews) | 8.7 (13 reviews) | 
| **Document Imaging** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Dentrix | Eaglesoft | 
|---|---|---|
| **Reminders** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Web Forms** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Imaging and X-rays** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Confirmations/Reminders** | Not enough data | Not enough data | 
| **Scheduled/Automated Reports** | Not enough data | Not enough data | 
| **Progress Notes** | Not enough data | Not enough data | 
| **For Dental Practices** | Not enough data | Not enough data | 
| **Orthodontic Charting** | Not enough data | Not enough data | 
| **Voice Capture** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Comparison View** | Not enough data | Not enough data | 
| **Hands-Free Charting** | Not enough data | Not enough data | 
| **Periodontal Charting** | Not enough data | Not enough data | 
| **Patient Communications** | Not enough data | Not enough data | 
| **EMR/EHR** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Dental Practice Management Software](https://www.g2.com/categories/dental-practice-management)




---
## Reviewer Demographics

### By Company Size

| Segment | Dentrix | Eaglesoft | 
|---|---|---|
| **Small-Business** | 82.7% | 83.5% | 
| **Mid-Market** | 12.0% | 13.8% | 
| **Enterprise** | 5.3% | 2.8% | 

### By Industry

#### Dentrix

- **Hospital & Health Care:** 39.8%
- **Health, Wellness and Fitness:** 24.1%
- **Medical Practice:** 18.8%
- **Alternative Medicine:** 1.5%
- **Insurance:** 1.5%
- **Information Technology and Services:** 1.5%
- **Accounting:** 0.8%
- **Arts and Crafts:** 0.8%
- **Automotive:** 0.8%
- **Computer & Network Security:** 0.8%
- **Other:** 9.8%

#### Eaglesoft

- **Hospital & Health Care:** 36.7%
- **Medical Practice:** 29.4%
- **Health, Wellness and Fitness:** 22.9%
- **Staffing and Recruiting:** 0.9%
- **Retail:** 0.9%
- **Photography:** 0.9%
- **Non-Profit Organization Management:** 0.9%
- **Marketing and Advertising:** 0.9%
- **Information Technology and Services:** 0.9%
- **Higher Education:** 0.9%
- **Other:** 4.6%

---
## Alternatives

### Alternatives to Dentrix

- [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews) — 4.6/5 stars (267 reviews)
- [Open Dental](https://www.g2.com/products/open-dental/reviews) — 4.3/5 stars (47 reviews)
- [SoftDent](https://www.g2.com/products/softdent/reviews) — 2.9/5 stars (21 reviews)
- [CareStack](https://www.g2.com/products/carestack/reviews) — 4.7/5 stars (200 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (733 reviews)
- [Denticon](https://www.g2.com/products/denticon/reviews) — 4.7/5 stars (74 reviews)
- [PracticeWorks](https://www.g2.com/products/practiceworks/reviews) — 3.1/5 stars (8 reviews)
- [axiUm Dental](https://www.g2.com/products/axium-dental/reviews) — 3.9/5 stars (8 reviews)
- [Practice by Numbers](https://www.g2.com/products/practice-by-numbers/reviews) — 4.9/5 stars (104 reviews)
- [Adit](https://www.g2.com/products/adit/reviews) — 4.8/5 stars (100 reviews)

### Alternatives to Eaglesoft

- [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews) — 4.6/5 stars (267 reviews)
- [Open Dental](https://www.g2.com/products/open-dental/reviews) — 4.3/5 stars (47 reviews)
- [CareStack](https://www.g2.com/products/carestack/reviews) — 4.7/5 stars (200 reviews)
- [SoftDent](https://www.g2.com/products/softdent/reviews) — 2.9/5 stars (21 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (733 reviews)
- [Dentrix Ascend](https://www.g2.com/products/dentrix-ascend/reviews) — 4.3/5 stars (20 reviews)
- [Denticon](https://www.g2.com/products/denticon/reviews) — 4.7/5 stars (74 reviews)
- [Practice by Numbers](https://www.g2.com/products/practice-by-numbers/reviews) — 4.9/5 stars (104 reviews)
- [Adit](https://www.g2.com/products/adit/reviews) — 4.8/5 stars (100 reviews)
- [Dentrix Enterprise](https://www.g2.com/products/dentrix-enterprise/reviews) — 4.7/5 stars (17 reviews)

---
## Top Discussions

### Dentrix

No discussions available for this product.

### Eaglesoft

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dentrix-vs-eaglesoft)