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# Dentrix vs Open Dental Comparison - What are their main differences?

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DentrixOpen Dental Software[+ Add Product](#)

Pricing

**Dentrix**
No pricing available

**Open Dental**
Free Trial

No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Dentrix**
2 monthsFaster

Based on 23 responses

**Open Dental**
3 months

Based on 12 responses

Return on Investment

**Dentrix**
17 months

Based on 22 responses

**Open Dental**
Not enough reviews yet

Perceived Cost

**Dentrix**
$$$$$

**Open Dental**
$$$$$

Average Discount

**Dentrix**
8%

**Open Dental**
Not enough reviews yet

 ![Dentrix](https://images.g2crowd.com/uploads/product/hd_favicon/2e15b22b9400f055485b27556c55ec2b/dentrix.svg "Dentrix")

 ![Open Dental](https://images.g2crowd.com/uploads/product/hd_favicon/69801513e4dd99aa2b46717e5c7a3ba5/open-dental.svg "Open Dental")

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**Pros & Cons**
from reviews

**Dentrix**
Not enough data

**Open Dental**
Not enough data

Integrations

**Dentrix**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2f96f59213e160aae7521932a7bc64ae/demandforce.JPG "Product Avatar Image")

Demandforce

](https://www.g2.com/products/demandforce/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_87259665c082fca44832058f5c13197a/dexis-imaging-suite.png "Product Avatar Image")

DEXIS Imaging Suite

](https://www.g2.com/products/dexis-imaging-suite/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8bacc7b6ee8bb6d7cf748f28141ea0ca/e-medsys.png "Product Avatar Image")

e-Medsys

](https://www.g2.com/products/e-medsys/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_53f80d09798dbc656f6fb28ee87ff7bd/maxassist.png "Product Avatar Image")

MaxAssist

](https://www.g2.com/products/maxassist/reviews)[
View all
](https://www.g2.com/products/dentrix/integrations)

**Open Dental**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6e46c6c7696dc10128034d3e6fc5bbeb/adit.png "Product Avatar Image")

Adit

](https://www.g2.com/products/adit/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_87259665c082fca44832058f5c13197a/dexis-imaging-suite.png "Product Avatar Image")

DEXIS Imaging Suite

](https://www.g2.com/products/dexis-imaging-suite/reviews)[
View all
](https://www.g2.com/products/open-dental/integrations)

Screenshots

**Dentrix**
 ![Dentrix screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1541371/Dentrix-Imaging-AI.png)

**Open Dental**
 ![Open Dental screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1326400/Appts-Module.png)

**Ratings**
from reviews

Meets Requirements

**Dentrix**

8.3

8.3117

**Open Dental**

9.0

9.039

Ease of Use

**Dentrix**

8.1

8.1118

**Open Dental**

8.7

8.742

Ease of Setup

**Dentrix**

7.5

7.536

**Open Dental**

8.8

8.815

Ease of Admin

**Dentrix**

7.4

7.431

**Open Dental**

9.2

9.214

Quality of Support

**Dentrix**

7.7

7.7114

**Open Dental**

8.8

8.839

Has the product been a good partner in doing business?

**Dentrix**

7.8

7.830

**Open Dental**

9.3

9.315

Product Direction (% positive)

**Dentrix**

7.2

7.2111

**Open Dental**

7.4

7.440

**Features**
ratings from reviews

Dental Practice Management[Hide 73 FeaturesShow 73 Features](javascript:void(0);)

8.9

20

9.0

5

Administrative Tools

Insurance and Billing

9.6(won by 0.6)

13

 (There is a greater than 0.5 difference between this product's rating and its competitors)

9.0

5

Appointment Scheduling

9.5(won by default)

19

Not enough data

Document Management

8.8(won by default)

13

Not enough data

Business Intelligence and Reporting

8.6(won by default)

13

Not enough data

Workflows

8.6(won by default)

11

Not enough data

Automated Scheduling

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Patient Records Management

Not enough data

Not enough data

Booking Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Availability Management

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Client Management

Not enough data

Not enough data

Dental Practice Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Patient Management

Not enough data

Not enough data

Financial Tools

Accounting

9.3(won by default)

9

Not enough data

Payment Processing

9.2(won by default)

10

Not enough data

Electronic Payments

Not enough data

Not enough data

Clinical Tools

Treatment Planning

9.0(won by default)

14

Not enough data

Patient Portal

8.0(won by default)

9

Not enough data

Dental Imaging

9.0(won by default)

15

Not enough data

Patient Engagement

8.2(won by default)

11

Not enough data

e-Prescribing

9.1(won by default)

9

Not enough data

Document Imaging

Not enough data

Not enough data

Additional Functionality

Reminders

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Web Forms

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Imaging and X-rays

Not enough data

Not enough data

Document Templates

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

API

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Confirmations/Reminders

Not enough data

Not enough data

Scheduled/Automated Reports

Not enough data

Not enough data

Progress Notes

Not enough data

Not enough data

For Dental Practices

Not enough data

Not enough data

Orthodontic Charting

Not enough data

Not enough data

Voice Capture

Not enough data

Not enough data

Annotations

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Comparison View

Not enough data

Not enough data

Hands-Free Charting

Not enough data

Not enough data

Periodontal Charting

Not enough data

Not enough data

Patient Communications

Not enough data

Not enough data

EMR/EHR

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Dentrix](https://images.g2crowd.com/uploads/product/hd_favicon/2e15b22b9400f055485b27556c55ec2b/dentrix.svg "Dentrix")](https://www.g2.com/products/dentrix/reviews)

Dentrix

Small-Business(50 or fewer emp.)

83.1%

Mid-Market(51-1000 emp.)

11.8%

Enterprise(\> 1000 emp.)

5.1%

[![Open Dental](https://images.g2crowd.com/uploads/product/hd_favicon/69801513e4dd99aa2b46717e5c7a3ba5/open-dental.svg "Open Dental")](https://www.g2.com/products/open-dental/reviews)

Open Dental

Small-Business(50 or fewer emp.)

77.8%

Mid-Market(51-1000 emp.)

20.0%

Enterprise(\> 1000 emp.)

2.2%

Small-Business

(50 or fewer emp.)

83.1%

77.8%

Mid-Market

(51-1000 emp.)

11.8%

20.0%

Enterprise

(\> 1000 emp.)

5.1%

2.2%

Reviewers' Industry

[![Dentrix](https://images.g2crowd.com/uploads/product/hd_favicon/2e15b22b9400f055485b27556c55ec2b/dentrix.svg "Dentrix")](https://www.g2.com/products/dentrix/reviews)
Dentrix

Hospital & Health Care

39.0%

Health, Wellness and Fitness

24.3%

Medical Practice

19.9%

Alternative Medicine

1.5%

Insurance

1.5%

Other

14.0%

[![Open Dental](https://images.g2crowd.com/uploads/product/hd_favicon/69801513e4dd99aa2b46717e5c7a3ba5/open-dental.svg "Open Dental")](https://www.g2.com/products/open-dental/reviews)
Open Dental

Hospital & Health Care

40.0%

Medical Practice

26.7%

Health, Wellness and Fitness

17.8%

Retail

2.2%

Photography

2.2%

Other

11.1%

FAQs

## Dentrix vs Open Dental Software FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Open Dental Software vs Dentrix?

Open Dental Software stands out for its higher reviewer satisfaction scores in setup, support, and administration compared to Dentrix.

| [Open Dental Software](https://www.g2.com/products/open-dental/reviews) | [Dentrix](https://www.g2.com/products/dentrix/reviews) |
| --- | --- |
| 4.3/5 (46 reviews) | 4.1/5 (134 reviews) |
| Small-Business | Small-Business |
| 8.7 | 7.5 |
| 8.7 | 7.6 |
| Highly customizable and easy to use | Comprehensive all-in-one practice management |

### How do the pricing models of Open Dental Software and Dentrix compare?

Open Dental Software is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Dentrix.

- **Open Dental Software:** Reviewers consistently highlight its reasonable monthly fee and strong value for the features provided.
- **Dentrix:** Reviewers describe the pricing as affordable but note additional costs for training and support.
- **Switching reasons:** Recent reviewers mention switching to Open Dental Software for its lower ongoing costs and more transparent pricing structure.

### What are the best alternatives to Open Dental Software and Dentrix?

The top three alternatives to Open Dental Software and Dentrix are Curve Dental, CareStack, and Eaglesoft.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Open Dental Software](https://www.g2.com/products/open-dental/reviews) | 4.3/5 (46 reviews) | Small-Business | Reviewers highlight a reasonable monthly fee | Highly customizable and easy to use |
| [Dentrix](https://www.g2.com/products/dentrix/reviews) | 4.1/5 (134 reviews) | Small-Business | Affordable, but extra costs for training/support | Comprehensive all-in-one practice management |
| [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews) | 4.6/5 (267 reviews) | Small-Business | — | Modern cloud-based platform with strong usability |
| [CareStack](https://www.g2.com/products/carestack/reviews) | 4.7/5 (200 reviews) | Small-Business | — | Robust all-in-one dental management solution |
| [Eaglesoft](https://www.g2.com/products/eaglesoft/reviews) | 4.2/5 (110 reviews) | Small-Business | — | Strong charting and imaging capabilities |

### Which Dental Practice Management features should I prioritize when comparing Open Dental Software and Dentrix?

Buyers should prioritize Ease of Use, Ease of Setup, Quality of Support, Customization, and Integration capabilities when comparing Open Dental Software and Dentrix.

- **Ease of Use:** Open Dental Software scores 8.7, Dentrix 8.1.
- **Ease of Setup:** Open Dental Software scores 8.7, Dentrix 7.5.
- **Quality of Support:** Open Dental Software scores 8.7, Dentrix 7.6.
- **Customization:** Open Dental Software is frequently praised for its high level of customization in recent reviews.
- **Integration:** Both products are cited for integration capabilities, but Open Dental Software receives more frequent positive mentions for third-party compatibility.

### What are the pros and cons of Open Dental Software vs Dentrix?

Open Dental Software's headline strength is its high customizability and ease of use, while Dentrix is recognized for its comprehensive all-in-one practice management.

- **Open Dental Software strengths:** Highly customizable, easy to use, strong customer support, efficient scheduling, and robust reporting options.
- **Open Dental Software trade-offs:** Outdated interface, occasional lag or freezing, and a steeper learning curve for advanced features.
- **Dentrix strengths:** Comprehensive all-in-one platform, user-friendly for beginners, strong integration with imaging and insurance, and widely adopted in the industry.
- **Dentrix trade-offs:** Frequent updates that can disrupt workflow, additional costs for training, less flexibility in customization, and longer support wait times.

### Is Open Dental Software or Dentrix better for small businesses?

Open Dental Software is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment.

- **Open Dental Software:** Largest segment is Small-Business, with reviewers praising its ease of use, affordability, and customization for smaller practices.
- **Dentrix:** Largest segment is Small-Business, but reviewers note additional costs and less flexibility compared to Open Dental Software.

### Which Dental Practice Management platform has better integrations?

Open Dental Software is favored for integrations, with reviewers citing broader compatibility with third-party tools.

- **Open Dental Software:** Reviewers mention integration with a variety of third-party software, including x-ray programs and payment processors, with frequent positive feedback on compatibility.
- **Dentrix:** Reviewers note integration with imaging systems and phone/messaging platforms, but with less frequent positive sentiment on ease of integration.

### How do Open Dental Software and Dentrix compare on customer support?

Open Dental Software leads Dentrix in Quality of Support by a material margin, with scores of 8.7 versus 7.6.

- **Open Dental Software:** Reviewers consistently praise responsive, knowledgeable, and friendly support, with multiple mentions of live chat and phone assistance.
- **Dentrix:** Reviewers describe support as helpful but note longer wait times and additional costs for training or advanced support.

### Which is easier to implement, Open Dental Software or Dentrix?

Open Dental Software is easier to implement than Dentrix, with a higher Ease of Setup score (8.7 vs 7.5).

- **Open Dental Software:** Reviewers highlight straightforward setup, quick onboarding, and easy training for new staff.
- **Dentrix:** Reviewers mention a generally easy setup but note that updates and training can be more complex and sometimes require additional paid support.

### Which product has better Treatment Planning?

Open Dental Software is rated higher for Treatment Planning, the most frequently mentioned feature across both products.

- **Open Dental Software:** Reviewers highlight efficient and easy treatment planning, with strong customization and a user-friendly interface.
- **Dentrix:** Reviewers describe treatment planning as comprehensive and easy to use, but note that customization is more limited compared to Open Dental Software.

Alternatives

**Dentrix Alternatives**

 ![Curve Dental](https://images.g2crowd.com/uploads/product/hd_favicon/c9b9e0ad85a240c3468e2451fa9bd834/curve-dental-curve-dental.svg "Curve Dental")

[
Curve Dental
](/products/curve-dental-curve-dental/reviews)

 ![Eaglesoft](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_06aedc45d7cac13839678ff2e14adc0b/eaglesoft.png "Eaglesoft")

[
Eaglesoft
](/products/eaglesoft/reviews)

 ![SoftDent](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f541853be70039ee7b5df3c9d2de1bb7/softdent.jpeg "SoftDent")

[
CS SoftDent
](/products/softdent/reviews)

 ![CareStack](https://images.g2crowd.com/uploads/product/hd_favicon/a7d0cef02c72926a51661ccc626dc055/carestack.svg "CareStack")

[
CareStack
](/products/carestack/reviews)

**Open Dental Alternatives**

 ![Curve Dental](https://images.g2crowd.com/uploads/product/hd_favicon/c9b9e0ad85a240c3468e2451fa9bd834/curve-dental-curve-dental.svg "Curve Dental")

[
Curve Dental
](/products/curve-dental-curve-dental/reviews)

 ![CareStack](https://images.g2crowd.com/uploads/product/hd_favicon/a7d0cef02c72926a51661ccc626dc055/carestack.svg "CareStack")

[
CareStack
](/products/carestack/reviews)

 ![Eaglesoft](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_06aedc45d7cac13839678ff2e14adc0b/eaglesoft.png "Eaglesoft")

[
Eaglesoft
](/products/eaglesoft/reviews)

 ![Dentrix Ascend](https://images.g2crowd.com/uploads/product/hd_favicon/d79690f6dd2799387b19f6ae2d264d5f/dentrix-ascend.svg "Dentrix Ascend")

[
Dentrix Ascend
](/products/dentrix-ascend/reviews)

## Dentrix vs Open Dental

When assessing the two solutions, reviewers found Open Dental easier to use, set up, and administer. Reviewers also preferred doing business with Open Dental overall.

- Reviewers felt that Open Dental meets the needs of their business better than Dentrix.
- When comparing quality of ongoing product support, reviewers felt that Open Dental is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Open Dental over Dentrix.