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Compare Dentrix and Open Dental 
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Dentrix Ascend
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At a Glance
Market Segments
Small-Business (82.8% of reviews)
Small-Business (79.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Dentrix
Star Rating
(129)4.0 out of 5
Market Segments
Small-Business (82.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about DentrixOpen Dental
Star Rating
(44)4.3 out of 5
Market Segments
Small-Business (79.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Open DentalSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Open Dental excels in its Ease of Setup with a score of 8.6, while Dentrix falls short with a score of 7.2, making Open Dental a more user-friendly option for new practices.
- Reviewers mention that Open Dental's Quality of Support is highly rated at 8.8, compared to Dentrix's 7.6, indicating that users find Open Dental more responsive and helpful when issues arise.
- G2 users highlight Open Dental's superior Appointment Scheduling features, which allow for more flexibility and customization, whereas Dentrix's scheduling tools are often described as less intuitive.
- Users on G2 say that Open Dental's Patient Portal is more user-friendly and offers better engagement features, while Dentrix's portal is noted for being less accessible and harder to navigate.
- Reviewers mention that Open Dental provides robust Document Management capabilities, allowing for easy storage and retrieval of patient records, whereas Dentrix's document management is often seen as cumbersome and less efficient.
- Users report that Open Dental shines in Financial Tools, particularly in its billing and insurance processing features, which are praised for their accuracy and ease of use, while Dentrix's financial tools are frequently criticized for being overly complex.
Pricing
Entry-Level Pricing
Dentrix
No pricing availableOpen Dental
No pricing availableFree Trial
Dentrix
No trial information availableOpen Dental
Free Trial is available
Ratings
Meets Requirements
8.3
110
9.0
37
Ease of Use
8.0
110
8.8
40
Ease of Setup
7.4
30
8.7
14
Ease of Admin
7.4
28
9.1
13
Quality of Support
7.6
107
8.8
37
Has the product been a good partner in doing business?
7.7
27
9.3
14
Product Direction (% positive)
7.1
105
7.6
39
Features by Category
Administrative Tools
9.3
7
Not enough data
9.1
11
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
8.5
10
Not enough data
Financial Tools
9.2
8
Not enough data
9.1
9
Not enough data
Clinical Tools
8.7
10
Not enough data
7.7
8
Not enough data
7.8
9
Not enough data
8.5
10
Not enough data
8.8
7
Not enough data
Categories
Categories
Shared Categories
Dentrix and Open Dental are categorized as Dental Practice Management
Unique Categories
Dentrix has no unique categories
Open Dental has no unique categories
Reviews
Reviewers' Company Size
Dentrix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Open Dental
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
39.8%
Health, Wellness and Fitness
24.2%
Medical Practice
18.8%
Insurance
1.6%
Information Technology and Services
1.6%
Other
14.1%
Hospital & Health Care
37.2%
Medical Practice
27.9%
Health, Wellness and Fitness
18.6%
Retail
2.3%
Photography
2.3%
Other
11.6%
Discussions
Dentrix has no discussions with answers
Open Dental has no discussions with answers
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