--- title: Dentrix Reviews meta_title: 'Dentrix Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 134 reviews by the users' company size, role or industry to find out how Dentrix works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 134 scale: '5' date_modified: '2026-07-07' parent_category: name: Dental url: https://www.g2.com/categories/dental --- # Dentrix Reviews **Vendor:** Henry Schein One **Category:** [Dental Practice Management Software](https://www.g2.com/categories/dental-practice-management) **Average Rating:** 4.1/5.0 **Total Reviews:** 134 ## About Dentrix Dentrix by Henry Schein One: The All-in-One Dental Practice Management System Dentrix is dental practice management system that automates the entire patient journey. From scheduling and digital intake to clinical charting, imaging, billing, and revenue cycle management, Dentrix unifies the tools practices need to run smoothly, provide better patient experiences, and improve financial performance. Trusted by over 45,000 practices, Dentrix is backed by Henry Schein One and built to scale with solo practices, group practices, and multi-site organizations. Key Features Patient Management Online scheduling with automated reminders Customizable digital intake forms with e-signatures Family and patient record management with seamless data integration Clinical Tools & AI Imaging Embedded imaging workflows for capture, annotation, coding, and claims attachment Dentrix Detect AI, powered by VideaHealth, analyzes X-rays to detect caries and radiographic bone loss with confidence Chairside visuals that improve patient understanding and case acceptance Revenue Cycle Management Real-time eligibility verification before appointments Automated claim submission with built-in image attachment Error flagging and claim tracking to reduce denials and speed reimbursement Integrated electronic billing, payments, and patient-friendly financing options Analytics & Business Intelligence Dashboards and reports for profitability, scheduling, and collections Daily Huddle insights to keep teams aligned Data-driven tools to track unscheduled treatment and optimize performance Benefits for Practices Faster reimbursements: Reduce delays and denials with cleaner claims. Increased efficiency: Minimize manual tasks and eliminate duplicate data entry. Improved patient experience: Faster check-ins, transparent treatment visuals, and flexible payment options. Revenue growth: AI-driven diagnostics and automated eligibility boost treatment acceptance and collections. Scalability: Works for single practices, growing groups, and DSOs with multiple locations. Why Dentrix? Dentrix is more than practice management software—it’s a platform that connects the entire dental ecosystem. The “Dentrix Connected” network ensures compatibility with imaging devices, labs, and third-party tools, while built-in compliance and data security keep your practice safe. Backed by Henry Schein One, Dentrix delivers the innovation, reliability, and support that practices depend on every day. Final Word Dentrix by Henry Schein One is the industry-leading dental practice management system that helps practices work smarter, not harder. By automating the full patient journey and embedding AI, imaging, and revenue cycle tools directly into the platform, Dentrix empowers dental teams to deliver exceptional care while growing profitability. Request a demo today and see how Dentrix can transform your practice. ## Dentrix Reviews ### 1. Awesome software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2019 **What do you like best about Dentrix?** Very user friendly dental software, current office just acquired this software from previously using softdent. Staff was able to learn the software in a week! **What do you dislike about Dentrix?** It takes a lot of different buttons to get to one page should have more shortcuts **Recommendations to others considering Dentrix:** I would 100% recommend this software as opposed to the others on the market Especially for those hiring new employees that are unfamiliar with dental softwares since it’s so user friendly. **What problems is Dentrix solving and how is that benefiting you?** We use it daily to keep track of our days/ patients/ production/ collection etc It’s the easiest software to use compared to others on the market ### 2. Great software **Rating:** 5.0/5.0 stars **Reviewed by:** Mary R. | Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Dentrix?** Dentrix is very easy to schedule and has superb customer service when I don’t know how to do something **What do you dislike about Dentrix?** Could be hard to maneuver around if you’re new to the software **Recommendations to others considering Dentrix:** It a great software for any company to use **What problems is Dentrix solving and how is that benefiting you?** It helps us keep track of our patients and their Heath histories ### 3. dentrix review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2019 **What do you like best about Dentrix?** Dentrix helps aid front of office in serving the back of the office by updating and reviewing patient charts, generating treatment plans, and printing prescriptions. Dental practices can benefit from using this by keeping record of patient files, seeing charts, and keeping family members all together and flowing through members easy. **What do you dislike about Dentrix?** The look of dentrix seems very old school and not keeping up with todays technology. Hate the abbreviations for scheduling purposes **Recommendations to others considering Dentrix:** Dentrix is a very useful tool, but have someone walk through new people on how to navigate **What problems is Dentrix solving and how is that benefiting you?** Health Historys were easy to find for each patient. Scheduling was easy and could see when the patients last appointment was and details of the appointment in less than 30 seconds. Communication made easier with front office and back office ### 4. Dentirx Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2019 **What do you like best about Dentrix?** The chart is color coded (completed treatment, existing & proposed) which makes it easy to read just by looking at the chart. Giving more than one option to the patient is also easy to use. I like that the tooth chart prints with the treatment plans, this makes it easy to explain to the patients. **What do you dislike about Dentrix?** They have so many reports and some reports say close to the same things. Our office had a hard time deciding which reports were right for our office. Even with discussing the reporting with our Dentrix rep we didn't know if the reports we were using were accurate. **What problems is Dentrix solving and how is that benefiting you?** Any issues/questions we had we called customer service. They are always willing to help. ### 5. Dentrix **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2019 **What do you like best about Dentrix?** The basic dental office necessities are there **What do you dislike about Dentrix?** The billing statements are not easy to understand and no option to edit format **Recommendations to others considering Dentrix:** Make sure you know all the features and services that you want/need and if you are willing/wanting to pay for any of the a la carte features. **What problems is Dentrix solving and how is that benefiting you?** Insurance verification and scheduling ### 6. Dentrix is a great help in our Dental office! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2019 **What do you like best about Dentrix?** I like best that if I make a mistake and put xrays on someone else’s account the ease of moving them compared to other programs is greatly! **What do you dislike about Dentrix?** I have no complaints with Dentrix , except sometimes it can get overwhelming, the amount of windows you have to open and if it could be combined somehow it would be easier. **What problems is Dentrix solving and how is that benefiting you?** Not much in problem solving but the benefits of having everything you need about a patient is right at your fingertips. ### 7. The best for dental **Rating:** 5.0/5.0 stars **Reviewed by:** Emily H. | Financial Auditor, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2018 **What do you like best about Dentrix?** It is user friendly and integrates well with Dexis software. The perio charting features are some of the best I have seen and it's helpful to explain perio conditions to patients. The graphs and comparison features are great for patient motivation as well. **What do you dislike about Dentrix?** It can tend to run a little slow and the time clock feature doesn't tend to open up right away. This can be frustrating for back office employees **Recommendations to others considering Dentrix:** This has been the best software I have seen in the dental field **What problems is Dentrix solving and how is that benefiting you?** Patient charts and alerts and easy to enter and makes office-wide communication much quicker. We are able to relay messages from the front office to back office without needing to walk to the front. In a large practice, this saves so much time. ### 8. Dentrix Dental Software **Rating:** 5.0/5.0 stars **Reviewed by:** Maryann R. | Certified Dental Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2019 **What do you like best about Dentrix?** Easy to learn. Great patient education videos and imaging software **What do you dislike about Dentrix?** The large practice I worked at had 7+ computers on the server and Dentrix crashed a lot. **What problems is Dentrix solving and how is that benefiting you?** No problem solving, just using it to manage dental practice. ### 9. Dental assistant **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2019 **What do you like best about Dentrix?** I like that it’s made for dental, but I’m in ortho and it is not an ortho software at all. It’s easy to navigate through, but can be confusing since it’s not made for ortho **What do you dislike about Dentrix?** That it’s bit an ortho software so it can be confusing **What problems is Dentrix solving and how is that benefiting you?** It’s very slow ### 10. Nice program **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2019 **What do you like best about Dentrix?** Lots of features make it a nice and organized system. From scheduling to managing lab cases it’s a very well rounded system. The icons across the top of the main page make it easy to navigate where you want to go to view the feature or information you are looking for. **What do you dislike about Dentrix?** If you have not used Dentrix before it is not instantly user friendly. It takes a little getting used to. **What problems is Dentrix solving and how is that benefiting you?** We manage daily production and schedule to that production goal and if we have not scheduled to what our goal is we can see that at a quick glance to adjust daily accordingly by filling emergency patients in or redirecting treatment planned to meet business goals. ### 11. Dentrix review **Rating:** 3.5/5.0 stars **Reviewed by:** Joselyn H. | Bridge Engineer, Military, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2018 **What do you like best about Dentrix?** The best parts about this software lie within the ease at which it is for an employee to sit down an learn how to use it. In addition, the layout is designed to be easily navigated through which is necessary in my line of work. **What do you dislike about Dentrix?** I don’t find many aspects of this software that I dislike. If I could change one thing it would just be something materialistic such as changing the colors used for the interface display because it tends to be boring **What problems is Dentrix solving and how is that benefiting you?** Eliminating the need to keep every patient record in a physical file and moving them into a system that is easy to use and navigate through. I’ve noticed wait times being cut as well as many small errors that could have been prevented before are now able to be. ### 12. Fairly easy to use but training is definitely necessary **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2019 **What do you like best about Dentrix?** Most patient information is easy to access **What do you dislike about Dentrix?** The a basics are easy to learn, however anything other than that needs training **Recommendations to others considering Dentrix:** When you need to contact support expect someone who is not very fluent in english **What problems is Dentrix solving and how is that benefiting you?** Patient information and charting ### 13. Has Everything You Need **Rating:** 5.0/5.0 stars **Reviewed by:** Clea L. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2019 **What do you like best about Dentrix?** This software is very intuitive and easy to use. I like all of the shortcut icons. I also like how quickly you can pull up a patient’s future appt. when they are on the phone or standing in front of you. **What do you dislike about Dentrix?** Sometimes, with upgrades, they make changes that don’t fit our practice needs. It would be great if these options were customizable. **Recommendations to others considering Dentrix:** Try it out-it’s the best software on the market for dental practices. **What problems is Dentrix solving and how is that benefiting you?** Dentrix keeps patient information very organized. Scheduling multiple providers is easy as well. ### 14. Perfect program for the dental professional **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2019 **What do you like best about Dentrix?** I love that this program is very user friendly and very customizable. Your able to tailor it'll the program to the way your company likes things to be done and customize **What do you dislike about Dentrix?** Updates can be hard to figure out at times. I find that when switching between screens it tends to freeze up and restart before it will open up. **What problems is Dentrix solving and how is that benefiting you?** The practice is able to run smoothly and relatively flawlessly with this program. ### 15. The best! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2019 **What do you like best about Dentrix?** By far my favorite software for a dental office. There is so much you can do with this platform but it’s super user friendly. The design is clean and everything is easily accesible from the dash screen after signing in. If your an admin- putting locks on certain commands is super easy if you are wanting to handle this and not the rest of the team. Wouldn’t go back to any of software. **What do you dislike about Dentrix?** Almost nothing. There are sometimes a fee glitches but as long as you are up to date with the updates you shouldnt have any issues. **What problems is Dentrix solving and how is that benefiting you?** Everything. From schedules to financial collections we can get everything done on this platform. ### 16. Practice Management Software **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica Z. | Financial Ambassador, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2018 **What do you like best about Dentrix?** I like how easy it is to use. Very easy to get used to how it runs. Training new staff on the program goes over pretty well. **What do you dislike about Dentrix?** Dentrix is definitely the most used practice management software, however there are others out there and there is always something that a different program allows you to do but this one doesn't. Not to get specific but there's usually something we would like differently in the patient chart section. You can always make suggestions, but that doesn't mean the change will be implemented **What problems is Dentrix solving and how is that benefiting you?** It's mostly glitches in they system or compatibility with a windows update. Most of time you can chat with support and it is typically fixed fairly fast. ### 17. Good dental software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2019 **What do you like best about Dentrix?** I liked that I could switch from my schedule to another office schedule. It was easy to schedule patients in other offices if they needed to go there instead. **What do you dislike about Dentrix?** I disliked that you asks you a lot of question before you can proceed to your next task. Every little thing has a box and must be filled in if not it will not let you go any further. It was not ideal when we were busy. **Recommendations to others considering Dentrix:** It is a good software overall. It is complicated at first and you will get frustrated but that is normal when learning new software. **What problems is Dentrix solving and how is that benefiting you?** It was very slow and would freeze since we had 15 offices on one server. It would come right back up when our IT DEPT. would fix the problem. ### 18. Step up from Eaglesoft **Rating:** 3.5/5.0 stars **Reviewed by:** Jacqueline O. | Patient Care Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2019 **What do you like best about Dentrix?** My favorite part about Dentrix is the note charting. I love how you can program the notes with predetermined answers - it makes charting a lot faster and overall helps with time management between patients. **What do you dislike about Dentrix?** The navigation could use some work - there's a lot of exiting out of windows to get to another part of the software like the perio exam or dental chart. **What problems is Dentrix solving and how is that benefiting you?** Time management is huge - we have more time to spend with patients since notes are so much faster and easier to complete. ### 19. Good Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2019 **What do you like best about Dentrix?** very user friendly, the ease of the product is great **What do you dislike about Dentrix?** it has great potential- there is just some features they could fix to make it run smoother **What problems is Dentrix solving and how is that benefiting you?** Insurance ### 20. Decent Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2018 **What do you like best about Dentrix?** I like how easy scheduling is for our patients. **What do you dislike about Dentrix?** I wish I could see who touched an appointment last based on individual log in (like with Open Dental or Dentrix). It's just helpful to hold accountability should there be any mistakes. **What problems is Dentrix solving and how is that benefiting you?** It helps keep the business organized in knowing who we're seeing, for what, and when. ### 21. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2019 **What do you like best about Dentrix?** I love how user friendly Dentrix is, especially when it comes to the hot buttons for treatment planning. Also like how notes can be saved and inputted easily. Dentrix has been one of the most user friendly dental softwares I have used. **What do you dislike about Dentrix?** Dentrix can sometimes freeze on you when you need it most! **What problems is Dentrix solving and how is that benefiting you?** Better business organization and great treatment plan presentation. ### 22. User friendly dental office software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2018 **What do you like best about Dentrix?** The best thing about Dentrix is that it is user friendly and easy to learn. It is also nice that there are multiple different ways to do the same thing. **What do you dislike about Dentrix?** I dislike that it does not automatically tell you where account balances come from. **What problems is Dentrix solving and how is that benefiting you?** We are solving accounts receivable and insurance issues with Dentrix. We LOVE that it has “handshake agreements” and financial arrangements that calculate monthly payments etc. ### 23. easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2019 **What do you like best about Dentrix?** easy to navigate and you don’t have to be computer savvy to use it but if you are then they cater to you as well **What do you dislike about Dentrix?** old style wish they would update the way it looks to be more modern **What problems is Dentrix solving and how is that benefiting you?** dentrix is essential in our office. if we didn’t have it. we couldn’t work ### 24. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2019 **What do you like best about Dentrix?** Great features, easy to use, always works correctly. **What do you dislike about Dentrix?** Sometimes it does lag a bit but we do have high volume practice. **What problems is Dentrix solving and how is that benefiting you?** Keeping all patients in one place, easily accessible and such. ### 25. Easy Dental is pared down Dentrix by the same company, and it's not great **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2018 **What do you like best about Dentrix?** The chart contains everything you need for your dental practice, and there are some very basic reporting tools that you can use to understand your patient base and track your AR. It integrates well with Dexis and most other imaging programs. **What do you dislike about Dentrix?** Easy Dental is clunky and slow. Support hold times are also incredibly long. Windows 7 doesn't play well with Server 2012 and Easy Dental, as long lag times are pretty common when going through the chart. If you have all new computers and the latest version of Easy Dental, there's not much slowness, but on systems that worked fine a couple years ago we're seeing a lot of network slowdowns. **Recommendations to others considering Dentrix:** Look at the wide variety of practice management softwares that are available to you. There are many options. **What problems is Dentrix solving and how is that benefiting you?** Easy Dental is practice management software for dentists. It holds your database and allows employees to check in patients, review notes, etc. ### 26. Gets the job done! **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2018 **What do you like best about Dentrix?** Sends out reminders via text, email. Scheduling is easy. Eclaims is easy. Website is severely lacking 🙄 **What do you dislike about Dentrix?** Website is lacking many aspects and customer service can't help. **What problems is Dentrix solving and how is that benefiting you?** Tracks numbers, and reports and beneficial ### 27. User friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2018 **What do you like best about Dentrix?** Dentrix is easy to learn and simple to understand; puts everything on the screen that you need. **What do you dislike about Dentrix?** I wish we could use Dentrix on the Mac OS **What problems is Dentrix solving and how is that benefiting you?** Scheduling is simple; great for those new to the dental field ### 28. Dentrux and dental office **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2018 **What do you like best about Dentrix?** Overall Dentrix is easy to navigate and practical for all aspects in our dental office. **What do you dislike about Dentrix?** Having to contact dentrix with a default computer error. But very quick to resolve the problem. **What problems is Dentrix solving and how is that benefiting you?** N/a ### 29. dentrix review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2018 **What do you like best about Dentrix?** it's really easy to use and you can figure out most things without any help **What do you dislike about Dentrix?** sometimes it lags alot while taking xrays which makes the appointment longer and makes us rn behind **What problems is Dentrix solving and how is that benefiting you?** it's slow when using xray. easy to communicate with my co workers easy to use ### 30. Office manager **Rating:** 5.0/5.0 stars **Reviewed by:** Loi K. | Seamstress, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2018 **What do you like best about Dentrix?** The ease of each screen, able to move freely from 1 screen to the next without loosing work **What do you dislike about Dentrix?** There isn't much that can improve w/Dentirx **What problems is Dentrix solving and how is that benefiting you?** marketing, new patients ### 31. Excellent Dental Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2018 **What do you like best about Dentrix?** The ease of the program. It is so easy to train new team members to use Dentrix. They have set up the system to look similar to what apps are like now so it is easy to find your way through. Plus the online help/training videos and step by step guides are amazing for team members to learn on. **What do you dislike about Dentrix?** they could bundle more options together so that it isn't as many fees **What problems is Dentrix solving and how is that benefiting you?** Tracking our best producers/procedures. ### 32. Dentrix software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2018 **What do you like best about Dentrix?** I like this software because there are more ways than one to use and apply administrative information and patient care information including charts. I also use the graphs for productivity for staff and patients. The entire program is easy to use, has all that is needed for any aspects of dental practice and devices it per provider. Good to keep up with who is a high producer in an office. **What do you dislike about Dentrix?** You have to go into the bowels of the system to change anything and have to have several windows open to get a task done. Time consuming. **Recommendations to others considering Dentrix:** There is a learning curve but once you get how the program works, the program is easy and make administration life less stressfull **What problems is Dentrix solving and how is that benefiting you?** Easier ways to to a difficult task. It's not easy to incorporate a spreadsheet for several dentists within a period of time. I realized you can take Windows office and incorporate it into the dent rip system. ### 33. Quality Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2018 **What do you like best about Dentrix?** There’s so many features to use the software how you want to use it. **What do you dislike about Dentrix?** With all technology, there will always be hiccups in the system. **What problems is Dentrix solving and how is that benefiting you?** Dentrix helps the schedule run smoothly as well as billing. ### 34. Review based on an office manager's perspective. **Rating:** 4.0/5.0 stars **Reviewed by:** Melissa K. | Office Manager, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2018 **What do you like best about Dentrix?** The appointment book is very user-friendly. Easy to get a lot of information on one page . **What do you dislike about Dentrix?** The communication in real time between the office should be more effective in the software. **What problems is Dentrix solving and how is that benefiting you?** It provides the dental office the tools to effectively communicate with the consumer. ### 35. Hands down, my favorite to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2018 **What do you like best about Dentrix?** I love the ability to engage in optimal scheduling and really getting my providers to meet and exceed their daily goals. The ease of sending insurance claims is absolutely priceless. I love the ability to go from treatment planning to scheduling in a few swift clicks. It's so super user friendly. **What do you dislike about Dentrix?** Currently, there is not one thing I dislike. **Recommendations to others considering Dentrix:** Don't think, just switch. Such an amazing software to use! **What problems is Dentrix solving and how is that benefiting you?** My staff is exceeding expectations with this software, we are always on target! ### 36. Best Dental Software **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley S. | Accounts Receivable Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2018 **What do you like best about Dentrix?** Very easy to use from all aspects. Whether scheduling a patient or creating a treatment plan. **What do you dislike about Dentrix?** Lots of little components that cost extra. I wish it was better integrated to not have to pay for additional things **Recommendations to others considering Dentrix:** The updates throughout the years have only made it better try and never go more than 3-5 years after a new version cause support begins to not be as good **What problems is Dentrix solving and how is that benefiting you?** Treatment planning and connecting a patients insurance plan to get the best possible breakdown for presenting to them. This helps make it possible for patients to schedule prior to a pre with being done. ### 37. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2018 **What do you like best about Dentrix?** Customization of the toolbars and templates **What do you dislike about Dentrix?** How slow the charts and other modules come up **Recommendations to others considering Dentrix:** Great program for ease of use with digital xrays and lab slips. **What problems is Dentrix solving and how is that benefiting you?** All in one place/program dental office management. ### 38. New Dentrix user **Rating:** 4.5/5.0 stars **Reviewed by:** Chandra R. | Dental Assistant, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2018 **What do you like best about Dentrix?** My dental office recently switched from Eaglesoft to Dentrix. It took some getting use to but I really like its features! Great program **What do you dislike about Dentrix?** Can't think anything at this time, it's a great program **Recommendations to others considering Dentrix:** It takes time but you will get the hang of it **What problems is Dentrix solving and how is that benefiting you?** I really like the xray software and intra-oral camera ### 39. Dental software Win **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley R. | Recall + Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2018 **What do you like best about Dentrix?** It is a great system to use for all your dental needs **What do you dislike about Dentrix?** I wish you could have three insurances in the family file **What problems is Dentrix solving and how is that benefiting you?** Keeps dental records and keeps our schedule ### 40. Basically Everything you’ll ever need! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2018 **What do you like best about Dentrix?** Ability to customize certain things. Multitude of reports that can be run. Tracking features. **What do you dislike about Dentrix?** Inability to run specific detailed reports. Lacks feature to run audit trails. **Recommendations to others considering Dentrix:** Definitely a great practice software! **What problems is Dentrix solving and how is that benefiting you?** Scheduling, Insurance tracking, aging. ### 41. An okay software that needs more organization **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2018 **What do you like best about Dentrix?** I enjoy the user friendly interface, the X-ray system. Patient info is easily accessible. Generating reports is great as well **What do you dislike about Dentrix?** I don’t like the fact that when you click on a claim, the corresponding procedures don’t get highlighted. **Recommendations to others considering Dentrix:** Just be aware that the accounts screen won’t be as organized as you want it to be. **What problems is Dentrix solving and how is that benefiting you?** Solving claim discrepancies with the use of dental X-rays. Dentrix’s X-ray system is a huge benefit to getting claims paid ### 42. Dentrix from rdh pov **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2017 **What do you like best about Dentrix?** I use dentrix in and out everyday as a dental hygienist. What i like beat about dentrix is the ease accesaebility to pts charts. The lay out of how the day looks like really helps me out to plan for a better productive day. **What do you dislike about Dentrix?** There are a couple of minor details that would increase the fluidity user interface if they get fixed. 1. The medication list OFTEN lacks the certain med that the pt is takingnn that needs to ve updated regularly ro include a wider variety. You can add a medication but need an over ride of a Dr or a manager and during a busy day that can be hard. 2. If a medication is listed under other because its not available, itll say other instead of the name if the med when its listed in the note. 3. While writing notes the program does not let you access anything else like the med list or the perip chart with out exisitng the notes window. **Recommendations to others considering Dentrix:** If making a switch in software, give enough time for employees to train. **What problems is Dentrix solving and how is that benefiting you?** I am not involved in that ascpect of dentrix. ### 43. Best Dental Software **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer M. | Consultant, Cosmetics, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2018 **What do you like best about Dentrix?** Extremely easy to use, I never have to click around to find what I need. **What do you dislike about Dentrix?** The x-ray capture button seems to disappear every once in a while and I have to close the program out and open it again. **What problems is Dentrix solving and how is that benefiting you?** The program is easy for patients to see and understand the information. ### 44. A must have for clinicians **Rating:** 5.0/5.0 stars **Reviewed by:** Priyanka S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Dentrix?** can write detailed notes in a few clicks **What do you dislike about Dentrix?** Icons need to be more easy to understand **What problems is Dentrix solving and how is that benefiting you?** We are trying to incorporate all aspects of dental care (x rays, appointments, patient educational videos) under one system. Drntrix has been useful along with Dexis ### 45. Dentrix **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2018 **What do you like best about Dentrix?** Dentrix is a easy system to use because when taking X-rays it guides you as you go. **What do you dislike about Dentrix?** The only thing I can think of that I dislike about the software is I found it difficult to retrieve X-rays if I accidentally took them on the wrong patient. **Recommendations to others considering Dentrix:** I recommend Dentrix it’s vwry easy to use and safe for the patient. **What problems is Dentrix solving and how is that benefiting you?** Solving Business problems I would say it’s easy to send digital X-rays to other offices. The benefits I have realized is it’s a very easy system to use. ### 46. Lots of shortcuts makes it fairly easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Nicole M. | Dental Hygienist, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2017 **What do you like best about Dentrix?** I like that our dexis software links right into Dentrix making it super easy to access the radiographs and photos **What do you dislike about Dentrix?** I don't like that most tools require a new Window to open. Other software I've used have tabs within the same window they use. **Recommendations to others considering Dentrix:** I would recommend but beware of the issues that pop up when you update the software. **What problems is Dentrix solving and how is that benefiting you?** There are quick resources that help see unscheduled patients, overdue patients, etc. Also, it has a tool to breakdown insurance coverages. ### 47. Dentrix is a great program for dental.office. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2017 **What do you like best about Dentrix?** Dentrix is a great program, easy to adjust too. Easy to learn. I liked the flow of the program, from making appointments, rescheduling to taking payments. Entering insurances eas not a difficuly process. Entering insurance payments was easy and if there was an error, it was not difficult to correct. I really liked this program **What do you dislike about Dentrix?** To be honest, there was nothing I did not like about this program!! **What problems is Dentrix solving and how is that benefiting you?** Business benefits, is patients dont have to wait , checking out patients is not cplicated and you don't have to switch from screen to screen. ### 48. Dentrix User-Friendlyish **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2018 **What do you like best about Dentrix?** Straightforward requirements, guided forms, scheduling form is easy to navigate and fairly simple to complete **What do you dislike about Dentrix?** Too many ways to do one thing, inaccurate treatment costs if one doesn’t manually adjust them in treatment plan section. Automatic updates of fee schedules would be nice annually. **Recommendations to others considering Dentrix:** Do the Get Started Overview if you’re a first-time user and ask questions if something isn’t clear **What problems is Dentrix solving and how is that benefiting you?** Dental practice success and scheduling efficiency. Used to create and store treatment plans. ### 49. Easy Learning with Dentrix **Rating:** 4.0/5.0 stars **Reviewed by:** Abbey M. | Dental Assistant, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2017 **What do you like best about Dentrix?** It’s easy to navigate through Dentrix on a daily basis. **What do you dislike about Dentrix?** I’d like a button to help explain how to set up certain things more in depth. **What problems is Dentrix solving and how is that benefiting you?** This the most valuable patient information resource we have. ### 50. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2017 **What do you like best about Dentrix?** I like having the icon pallate for charting and treatment planning. Our office sometimes utilizes temp assistants and dentists and it makes it easy for them to just jump right in. **What do you dislike about Dentrix?** Working in a health center we have quality measures we have to research quarterly such as sealant and fluoride placement, there is not a way to randomize charts with all the parameters needed. **Recommendations to others considering Dentrix:** Great software that is easy to use if you do not need to run reports for quality measures. Scheduling and charting can me maintained all in one program. **What problems is Dentrix solving and how is that benefiting you?** As a dental assistant user this question is not applicable ## Dentrix Discussions - [What are the benefits and drawbacks of using Dentrix for dental practice management?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-dentrix-for-dental-practice-management) - [What is Dentrix used for?](https://www.g2.com/discussions/what-is-dentrix-used-for) - [View Dentrix pricing details and edition comparison](https://www.g2.com/products/dentrix/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-14+16%3A36%3A13+-0500&secure%5Bsession_id%5D=d59d948e-240d-491a-99c0-52e9c5ff0b4a&secure%5Btoken%5D=5fdc422f36f3e2aebd1eb3357f2beb470df6d4f977eaa7732491369c352f7395&format=llm_user) ## Dentrix Integrations - [Demandforce](https://www.g2.com/products/demandforce/reviews) - [DEXIS Imaging Suite](https://www.g2.com/products/dexis-imaging-suite/reviews) - [e-Medsys](https://www.g2.com/products/e-medsys/reviews) - [MaxAssist](https://www.g2.com/products/maxassist/reviews) - [SIDEXIS 4](https://www.g2.com/products/sidexis-4/reviews) ## Dentrix Features **Administrative Tools** - Insurance and Billing - Appointment Scheduling - Business Intelligence and Reporting - Document Management - Workflows **Financial Tools** - Accounting - Payment Processing **Clinical Tools** - Treatment Planning - Patient Portal - Patient Engagement - Dental Imaging - e-Prescribing ## Top Dentrix Alternatives - [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews) - 4.6/5.0 (265 reviews) - [Eaglesoft](https://www.g2.com/products/eaglesoft/reviews) - 4.2/5.0 (109 reviews) - [Open Dental](https://www.g2.com/products/open-dental/reviews) - 4.3/5.0 (45 reviews)