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Compare DoorDash for Merchants and delivery.com for Merchants 
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At a Glance
Market Segments
Small-Business (61.9% of reviews)
Small-Business (76.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
DoorDash for Merchants
Star Rating
(65)4.3 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DoorDash for Merchantsdelivery.com for Merchants
Star Rating
(13)3.9 out of 5
Market Segments
Small-Business (76.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about delivery.com for MerchantsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "delivery.com for Merchants" excels in "Ease of Use" with a score of 8.7, while "DoorDash for Merchants" falls behind at 7.4, indicating that navigating the interface is more intuitive for delivery.com users.
- Reviewers mention that "delivery.com for Merchants" has a higher "Quality of Support" rating at 8.1 compared to DoorDash's 6.4, suggesting that merchants find more reliable assistance and quicker resolutions to issues with delivery.com.
- G2 users highlight that "DoorDash for Merchants" offers superior "Ease of Setup" with a score of 8.9, which indicates that new users can get started more quickly compared to delivery.com, which has a score of 7.8.
- Users on G2 report that "delivery.com for Merchants" has a better "Product Direction" score of 8.8, reflecting a more positive outlook on future updates and features, while DoorDash's score of 5.8 suggests concerns about its development trajectory.
- Reviewers say that "delivery.com for Merchants" is a better partner in business with a score of 7.8, while "DoorDash for Merchants" scores slightly higher at 8.2, indicating that both platforms are seen as valuable partners, but DoorDash edges out in this area.
- Users report that "delivery.com for Merchants" is favored by small businesses, with 76.9% of reviews coming from this segment, compared to DoorDash's 67.8%, suggesting that delivery.com may cater more effectively to the needs of smaller merchants.
Pricing
Entry-Level Pricing
DoorDash for Merchants
No pricing availabledelivery.com for Merchants
No pricing availableFree Trial
DoorDash for Merchants
Free Trial is available
delivery.com for Merchants
No trial information availableRatings
Meets Requirements
8.8
50
8.8
10
Ease of Use
9.1
50
8.7
10
Ease of Setup
8.9
22
7.8
6
Ease of Admin
9.2
22
6.9
6
Quality of Support
8.2
47
8.1
9
Has the product been a good partner in doing business?
8.3
21
7.8
6
Product Direction (% positive)
7.9
45
8.8
10
Features by Category
Loyalty Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Loyalty Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Loyalty Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Restaurant App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
DoorDash for Merchants and delivery.com for Merchants are categorized as Food Delivery
Unique Categories
DoorDash for Merchants is categorized as Grocery Delivery and Loyalty Management
delivery.com for Merchants has no unique categories
Reviews
Reviewers' Company Size
DoorDash for Merchants
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
delivery.com for Merchants
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
12.7%
Information Technology and Services
9.5%
Non-Profit Organization Management
6.3%
Food & Beverages
6.3%
Retail
4.8%
Other
60.3%
Management Consulting
15.4%
Food & Beverages
15.4%
Writing and Editing
7.7%
Sports
7.7%
Public Relations and Communications
7.7%
Other
46.2%
Alternatives
Discussions
How to get started
1 Comment
MS
i cant even get started as a door dash driver because upon signing in i always get a message saying sorry there is no dasher open in your area I have been...Read more
What are you going to do to improve service
1 Comment
M
Couldn't agree more. Door dash sucks!
Read more
How the heck do 3 DoorDash drivers show up at a restaurant to pick up an order but the order is never delivered? Explain that to me.
1 Comment
TM
Horrible. Drivers steal your food and no refund I’m getting my lawyerRead more
delivery.com for Merchants has no discussions with answers
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