--- title: Deepgram Reviews meta_title: 'Deepgram Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 468 reviews by the users' company size, role or industry to find out how Deepgram works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 468 scale: '5' date_modified: '2026-07-31' parent_category: name: Deep Learning url: https://www.g2.com/categories/deep-learning --- # Deepgram Reviews **Vendor:** Deepgram **Category:** [Voice Recognition Software](https://www.g2.com/categories/voice-recognition) **Average Rating:** 4.6/5.0 **Total Reviews:** 468 ## About Deepgram Enterprise Voice AI platform designed for developers building voice-first products using speech-to-text, text-to-speech, or speech-to-speech APIs. Over 200,000 developers build with Deepgram's voice-native foundational models, accessed via APIs or self-managed software. Start building with $200 in free credits! Beyond that, developers can: 🔊 Process live-streaming or pre-recorded audio with superior accuracy 🗣️ Convert text into natural-sounding AI voices for enterprise use cases with text-to-speech ⚡️ Easily build voice agents with our unified Voice Agent API 🌎 Accurately transcribe audio in over 36+ languages ⚙️ Train custom models for unique use cases 🔑 Access deep NLU with a unified API 💻 Build in any programming language with our SDKs ✅ Deploy on-prem or on DG’s managed cloud 📈 Get scalable GPU infra for training and inference ## Deepgram Pros & Cons **What users like:** - Users highlight the **high accuracy** of Deepgram, appreciating its fast and reliable speech-to-text capabilities. (38 reviews) - Users praise the **fast and reliable transcriptions** of Deepgram, significantly saving time in their workflows. (36 reviews) - Users appreciate the **ease of use** of Deepgram, thanks to its simple API and extensive language support. (35 reviews) - Users praise the **excellent transcription accuracy** of Deepgram, consistently benefiting from its efficient audio processing capabilities. (34 reviews) - Users commend Deepgram for its **fast and accurate real-time transcription** , enhancing various applications like call analysis and subtitling. (28 reviews) - Users appreciate the **high accuracy and reliability** of Deepgram's speech-to-text conversion, even in challenging environments. (24 reviews) - Users admire Deepgram for its **high transcription accuracy** , efficiently handling various audio types and accents. (19 reviews) - Text to Speech (18 reviews) - Easy Integrations (17 reviews) - Efficiency (17 reviews) **What users dislike:** - Users note a **lack of language support** in Deepgram, limiting usability and versatility for global audiences. (17 reviews) - Users find Deepgram's **pricing issues** concerning, especially for large projects and startups with limited budgets. (14 reviews) - Users find the **pricing a bit high** for large projects, making it challenging for startups and students. (13 reviews) - Users experience **inaccuracy issues** with Deepgram, including missed words and limited language support affecting transcription quality. (9 reviews) - Users note the **limited language support** in Deepgram, though improvements are being made to expand options. (8 reviews) - Users note that **improvement is needed** in Deepgram's speaker diarization for a better overall experience. (7 reviews) - Users notice **inaccuracy** in Deepgram's transcriptions, especially in noisy environments and with technical terminology. (6 reviews) - Learning Difficulty (6 reviews) - Noise Issues (6 reviews) - Users find the **accent recognition accuracy inconsistent** , particularly with heavy accents and background noise affecting performance. (5 reviews) ## Deepgram Reviews ### 1. Really interesting take with Python apis **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Deepgram?** I wanted to convert PCM 16 bit endian audio. Amazon Transcribe doesnt support it but deepgram does **What do you dislike about Deepgram?** I would have liked detailed documentation with some examples more. **What problems is Deepgram solving and how is that benefiting you?** Transcription. PCM encoded 16 bit audio are supported in cheaper cost. ### 2. Deepgram is much faster that any other API I’ve tried **Rating:** 5.0/5.0 stars **Reviewed by:** Haris R. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about Deepgram?** The speed and the cost. I also like the free credits I got to test the service. **What do you dislike about Deepgram?** I think the text output and speaker labeling could be more correct. AWS is currently better at this. **What problems is Deepgram solving and how is that benefiting you?** Helping transcribers to provide summarized meeting minutes faster ### 3. Affordable, Accurate Call transcription **Rating:** 4.0/5.0 stars **Reviewed by:** Chris B. | Chief Software Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Deepgram?** The integration with our platform was very straightforward. We were able to add Deepgram as an additional transctipion engine in a couple of days, and compare results to other vendors. The results were comparable, and the price is significantly better than others in the market. Results also come back from the cloud service very quickly. There is also a lot of flexibility with the ability to run onprem or in the cloud, and the cost offset for onprem compute is appreciated. **What do you dislike about Deepgram?** The diarization feature is still not as mature as it could be. It hit maybe 70% accuracy in identifying speakers, although this is comparable to other solutions that we've evaluated. **Recommendations to others considering Deepgram:** They are very amenable to a trial setup, and integration was straightforward, so the barrier to entry is low. Their feature set is limited to transcription at the moment, but they say an expanded feature list including things like sentiment analysis is coming soon. If speech to text is the primary use case though, Deepgram seems like an innovative and capable vendor. **What problems is Deepgram solving and how is that benefiting you?** We're using deepgram for contact center call transcription at scale. The transcript quality is on par with other providers, but the speed and cost are both greatly improved. ### 4. Speech recognition **Rating:** 4.5/5.0 stars **Reviewed by:** Emin H. | Consultant, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Deepgram?** İ can easily and accurately phonetic search. The engine is quite correct that can grasp everything when it is being said. In our sales process, it is used for the phone sales and manages the process by implementing smart features it covers as phonetic search appears, and also audio transciption is another great aspect of the software that these features have greatly contributed to the sales of our company. It provides the service for MAC desktop version since its rival in the market could not manage to provide the same service. **What do you dislike about Deepgram?** I could not see the chat function that is crucial these days that the communication between vendor and customer should be interconnected and tight. Lack of training features could be a disadvantageous factor so far. **What problems is Deepgram solving and how is that benefiting you?** It helps us in our sales process that we usually communicate with foreign customers and it transcripts the audio, it is connected phonetic search system that enhances the sales process a lot. ### 5. Deepgram renewal **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2022 **What do you like best about Deepgram?** The product works well is consistently being updated and improved. It is also the most affordable solution we have found. **What do you dislike about Deepgram?** I don't have any complaints about Deepgram. **What problems is Deepgram solving and how is that benefiting you?** We are using Deepgram for Transcription services and have found that the transcription of verbiage has helped us in translating audio to text. ### 6. Voice transcript that the records the moments by extracting the background noise in the transcript **Rating:** 4.5/5.0 stars **Reviewed by:** Nijat M. | General Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2021 **What do you like best about Deepgram?** The software works precisely that what the system records is pretty accurate that led to having the high quality work. The interface is the pretty handful that it did not take much time to get to know the systems and the features lie behind the buttons. The accelerated process in transcription hugely enhances our work that it takes the right information by bypassing the unwanted noise in the record. I used it for my Podcast that it easily take all the useful information rightly that I did not see the need to use additional equipment. **What do you dislike about Deepgram?** To be honest there few things to say about the negative aspects of the software because the system can provide everything we need to implement our tasks, however, the latency that happens when I change the pages within the software is heartbreaking. **Recommendations to others considering Deepgram:** Take into consideration that the program removes the world burden in the sales sector. **What problems is Deepgram solving and how is that benefiting you?** We have the meetings with the customers that the need for taking notes, the recording appears as the critical issue the enhancement of the sales process turns into the heavy dependence on the software to archive the important information. ### 7. Great Product and Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2021 **What do you like best about Deepgram?** Deepgram's support team is always available and responsive whether we are debugging a new integration, or asking about a new workflow we would like to try. Deepgram is also very communicative about their product roadmap and about about the release of new features and language model updates. Deepgram also makes it very easy they make it to develop custom-trained models. **What do you dislike about Deepgram?** There is no self-service way to debug individual API calls, but I do believe this is on their near-term roadmap. They are also adding new languages at a rapid pace, but the breadth of language support isn't at the same level as the bigger names in the field. **What problems is Deepgram solving and how is that benefiting you?** We utilize Deepgram to transcribe audio from phone calls and digital conference rooms in batch and in real-time. ### 8. Low cost. Good engineering support and APIs works flawlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2021 **What do you like best about Deepgram?** The response time of APIs and the accuracy. **What do you dislike about Deepgram?** Monologue concatenation can be improved along with numerals conversion. **Recommendations to others considering Deepgram:** Low cost, low latency **What problems is Deepgram solving and how is that benefiting you?** Speech to text. Accuracy is awesome. ### 9. Efficient and well-supported ASR **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2021 **What do you like best about Deepgram?** Deepgram is a modern product that has excellent customer support. The on-prem deployment was effortless. Engineers from the company also assisted us in making some customizations we needed. Deepgram's support has always been available and ready to answer any questions we have had. **What do you dislike about Deepgram?** GPU compute hardware can be expensive in the cloud or on-prem these days. **What problems is Deepgram solving and how is that benefiting you?** Deepgram has allowed us to easily scale our ASR needs and keep our costs down compared to vendors we have used in the past. ### 10. Great transcription service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about Deepgram?** Deepgram provides accurate and affordable real time transcription. Supports many languages too. **What do you dislike about Deepgram?** Accent recognition could be improved a little. **What problems is Deepgram solving and how is that benefiting you?** Converting live phone calls into text ### 11. A powerful speech recognition engine **Rating:** 4.0/5.0 stars **Reviewed by:** Aastha N. | High Tech Account Executive, Acquisition, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2021 **What do you like best about Deepgram?** - The accuracy of the tool to generate transcripts of audios with even poor quality - Speed of transcripts generation -It can understand all types of audios be it podcasts,music , sales calls etc. -It identifies specific words from the audio accurately **What do you dislike about Deepgram?** There is no such thing I dislike. The only thing I can recommend is to work of improving the accuracy further. **What problems is Deepgram solving and how is that benefiting you?** Making notes from Sales calls, recorded meetings , training etc. Using the transcript for quality training ### 12. Great experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Deepgram?** Deepgram has a high accuracy with spanish transcriptions **What do you dislike about Deepgram?** In some cases the transcription is not according with the audio, and numbers or urls or mails come in text format. Also the tags of participants and diarization is inconsistent **Recommendations to others considering Deepgram:** To have different data to test and verify the accuracy. **What problems is Deepgram solving and how is that benefiting you?** To get transcription from audios in spanish language. To simplify our transcription service. ### 13. We analyzed ~10 transcription vendors and DG was the highest performing. And have wonderful support. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Deepgram?** Their hands on approach to the customer. The Slack Connect channel they set up with us and handholding during onboarding. **What do you dislike about Deepgram?** Haven't gotten to any dislikes yet. Stay tuned :) **What problems is Deepgram solving and how is that benefiting you?** We are doing real time transcription of Zoom based conferences. We are then overlaying our own data models (NLP) on top of their transcription. ### 14. Works better than competing products **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Deepgram?** The API is well documented, a joy to work with, and the Deepgram outcomes are great. **What do you dislike about Deepgram?** I don't dislike anything about deepgram. It could always be cheaper :) **What problems is Deepgram solving and how is that benefiting you?** The need to transcribe audio quickly and accurately. Deepgram is faster and more accurate than other services that I have used. ### 15. Phenomenal Transcription Engine with Incredible Support and Robust API! **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan S. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2020 **What do you like best about Deepgram?** - Accurate Transcripts - Diarization - Speed to Return Transcript - Able to Pull Various File Types **What do you dislike about Deepgram?** - Sometimes its difficult to get custom features built out **What problems is Deepgram solving and how is that benefiting you?** Call Center Quality Monitoring at Scale using Speech Analytics. We use Deepgram as our Speech-to-Text Engine in several ways. One way is to enable Call Criteria to handle large contact center volume and use AI to identify the calls that our predictive engine has analyzed as having a potential violation. Then, we use our human quality control analysts to get a much deeper, more thorough picture of the recording to accurate pinpoint and timestamp what happened and where. More often than not, there are also a lot of false positives and false negatives surrounding speech analytics. We use humans to accuracy check these so we're eliminating these false negatives/positives altogether. Who would want dirty data? Why settle for data that may have that kind of falsities? How can you apply anything programatic to something that isn't accurate? That's why we use humans to verify if the speech analytics flags were accurate or not. ### 16. They are going to be a core pillar of the enterprise voice market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2021 **What do you like best about Deepgram?** Its cheaper than any other service at scale, and you can fine tune your own models to your liking. **What do you dislike about Deepgram?** They're still not as asvanced in as many languages as google **What problems is Deepgram solving and how is that benefiting you?** Better ASR, at a better cost ### 17. Deepgram Partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony E. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2020 **What do you like best about Deepgram?** Our business in data annotation and language services does not have a standard model for all projects so we're constantly looking for extensions to existing AI models to achieve results. One example was a requirement to do automated time stamping per word in Japanese. Deepgram continually upgraded their models throughout the project to support us. **What do you dislike about Deepgram?** I honestly have nothing to say here. There's nothing that I dislike. **Recommendations to others considering Deepgram:** Deepgram's approach to Automated Speech Recognition is unique in the industry in that they train models for each discrete customer which provides more accurate results than a general model. The team is very easy to work with; near zero latency in their response to questions and offer very attractive pricing. **What problems is Deepgram solving and how is that benefiting you?** We have requirements from customers that their data may not leave our domain so Deepgram has provide us and on prem solution. For key customers with on-going projects Deepgram provides custom model training that tunes specifically for that customer's audio. ### 18. Great Transcription/Diarisation Partner **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2020 **What do you like best about Deepgram?** Deepgram is a reliable partner for our company in providing critical transcription/diarisation of customer sales calls. Fast turnaround and always improving accuracy **What do you dislike about Deepgram?** Like anything - accuracy of transcription is always something we are striving to improve on. It would be great if the accuracy curve sped up **What problems is Deepgram solving and how is that benefiting you?** Call transcription and diarisation as part of our conversation intelligence and sales coaching technology. ## Deepgram Discussions - [What is the best way to use the keywords, search, numerals and other parameters inside the API call?](https://www.g2.com/discussions/what-is-the-best-way-to-use-the-keywords-search-numerals-and-other-parameters-inside-the-api-call) - 1 comment, 1 upvote - [What is Deepgram used for?](https://www.g2.com/discussions/what-is-deepgram-used-for) - 1 comment - [View Deepgram pricing details and edition comparison](https://www.g2.com/products/deepgram/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+11%3A43%3A23+-0500&secure%5Bsession_id%5D=86db9bf4-d85e-4407-9b94-4b37363b7f15&secure%5Btoken%5D=69a523f8512cefc1882f11d22fbee3952b0bbc84d305433c536eb6a78246f461&format=llm_user) ## Deepgram Integrations - [AI Voice Agent/Chatbot](https://www.g2.com/products/ai-voice-agent-chatbot/reviews) - [Angular](https://www.g2.com/products/angular/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) - [Gemini](https://www.g2.com/products/google-gemini/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [InCruiter](https://www.g2.com/products/incruiter/reviews) - [LiveKit](https://www.g2.com/products/livekit/reviews) - [Murf.ai](https://www.g2.com/products/murf-ai/reviews) - [Node.js](https://www.g2.com/products/node-js/reviews) - [OpenAI Whisper](https://www.g2.com/products/openai-whisper/reviews) - [Python](https://www.g2.com/products/python/reviews) - [Recall.ai](https://www.g2.com/products/recall-ai/reviews) - [Replit](https://www.g2.com/products/replit/reviews) - [Supabase](https://www.g2.com/products/supabase-supabase/reviews) - [TranscribeToText.AI](https://www.g2.com/products/transcribetotext-ai/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [Twilio Conversations API](https://www.g2.com/products/twilio-conversations-api/reviews) - [Vapi AI](https://www.g2.com/products/vapi-ai/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) ## Deepgram Features **Algorithm** - Part of Speech Tagging - Summarization - Named Entity Recognition - Sentiment Analysis - Emotion Detection - Language Detection **Integration** - Application Integration - Real-Time Streaming - Integration - Integration **Audio** - Accents - Range of Tones - Languages **Deployment & Integration - Voice Recognition** - Installation & setup Ease - Developer API & SDK - Software Integration - Multi-Device Support **Voice Recognition - AI Voice Assistants** - Voice Recognition **SDK Architecture & Libraries - AI SDK** - Modular SDK Components - Cross-Platform SDK Support - Client Libraries **System** - Data Ingestion & Wrangling - Programming Language Support - Drag and Drop - Pre-Built Algorithms - Customizable Models **Speech Output** - Speed - Pronunciation - Accent - Emotion - Speaking Styles - Speech Output - Speech Output - Speech Output - Speech Output - Speech Output **Performance Optimization - Voice Recognition** - Accuracy in Noisy Settings - High-Volume Scalability - Environmental Noise Adaptation - Multilingual Voice Recognition - Low-Latency Processing **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Model Integration - AI SDK** - Multi-Model Integration - Streaming & Real-Time Responses - Model API Wrappers **Audio Format** - Natural Sounding Voices - Audio Format Flexibility - Audio Optimization - Audio Format **Security & Compliance - Voice Recognition** - Liveness Detection - Regulatory Compliance - Secure Communication Channels **Security and privacy - AI Voice Assistants** - Encrypted communication **Application Development - AI SDK** - SDK Extensibility - AI Workflow Abstractions - Agent & Tool Invocation Frameworks **Generative AI** - AI Text-to-Speech - Gen AI **Advanced AI & Biometric Features - Voice Recognition** - Voice-Based Authentication - Machine Learning & Adaptive Speech Recognition - Speaker Differentiation - Sentiment & Tone Analysis **Compatibility - AI Voice Assistants** - Cross platform compatibility **Deployment & Operations - AI SDK** - Logging & Observability - Authentication & Access Management - Error Handling & Retry Logic **Platform** - Collaboration - Speed of Generation **Agentic AI - Voice Recognition** - Natural Language Interaction **Generative AI** - AI Text-to-Speech ## Top Deepgram Alternatives - [Krisp](https://www.g2.com/products/krisp/reviews) - 4.7/5.0 (1,533 reviews) - [Google Cloud Speech-to-Text](https://www.g2.com/products/google-cloud-speech-to-text/reviews) - 4.6/5.0 (234 reviews) - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) - 4.4/5.0 (498 reviews)