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Datasite Diligence Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Datasite Diligence Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Datasite Diligence, and what problem is it built to solve?

Datasite Diligence is a virtual data room within a transaction platform for managing high-value deals, including M&A, fundraising, and restructuring. It is built to give deal participants a central place for transaction work and confidential information, with assistance available throughout the process.

What languages does Datasite Diligence support?

Datasite Diligence supports 17 languages, including English, French, German, Spanish, Chinese (Simplified), and others.

What company sizes and industries is Datasite Diligence the best fit for?

Positive experiences are represented across small businesses, mid-market organizations, and enterprises, with financial, legal, and advisory work among the prominent industries. The clearest segments are:
  • Company size — Mid-market organizations (51–1,000 employees)
  • Company size — Enterprises (more than 1,000 employees)
  • Company size — Small businesses (50 or fewer employees)
  • Industry — Financial services and investment banking
  • Industry — Law practice and legal services
  • Industry — Accounting and consulting

How long does it take to implement Datasite Diligence across a team?

Implementation can be quick when a team has its room structure and materials ready, though some teams take longer to configure and onboard. The reported go-live ranges break down as follows:
Time to go live Relative frequency
Under 1 day Most common
Under 1 month Also reported frequently
1–3 months Reported less often
3–6 months Reported less often

What customer support options does Datasite Diligence provide, and how do users find the overall support experience?

Datasite Diligence provides support through channels including email and help desk, phone, and chat, with 24/7 live-representative support. The support experience is often described as responsive and helpful, particularly for urgent deal questions or setup guidance, though response speed can vary and some users find automated assistance less useful than speaking with a person.

What is the experience like for teams switching to Datasite Diligence from another tool?

Switching to Datasite Diligence has often meant moving from another VDR, particularly Intralinks, to a workflow users find easier to navigate and manage. Users describe improvements in document organization and search, upload speed, permission controls, Q&A, and support; transitions from tools such as Ansarada, OneDrive, and Google Drive also emphasize more controlled sharing and clearer activity tracking. The transition itself can still require time for teams and external participants to learn the platform’s settings and workflows.

What features or capabilities could make Datasite Diligence even more useful?

The most useful improvements would focus on making complex, high-volume work smoother and easier to manage. Recurring requests include:
  • Improve search and navigation, with more precise results and easier movement through large data rooms.
  • Make large-file and bulk upload, download, and processing workflows faster and more reliable.
  • Simplify permission, role, and user administration, especially for new or occasional users.
  • Refine Q&A tracking and notifications so questions, responses, and new uploads are easier to follow.
  • Expand workflow and reporting customization to better accommodate different deal processes.

How useful do Datasite Diligence users find its AI features in everyday use?

AI features can help with first-pass review and discovery, but users still value checking results against source documents because accuracy can vary. In daily workflows, users describe AI support in areas such as:
  • Document discovery — AI-assisted search and identifying relevant information across files.
  • Review and summarization — Summarizing documents and helping teams triage lengthy materials.
  • Redaction and organization — Identifying sensitive information for redaction and supporting document categorization or indexing.
These tools can save time on initial review and information retrieval, while human verification remains important for sensitive or consequential decisions.

Is Datasite Diligence considered safe and secure for handling data?

Datasite Diligence is used to manage sensitive transaction documents, and users frequently value its detailed access permissions and visibility into document activity. They also describe controls such as audit trails, watermarking, redaction, and authentication as helpful for protecting and monitoring information. The experience is not uniformly reassuring on every point, so teams should assess how the available controls fit their own security requirements and workflows.

Datasite Diligence Reviews (454)

Reviews

Datasite Diligence Reviews (454)

4.5
454 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Verified User in Legal Services
CL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Great Due Diligence and Support, But VDR Management Needs Simplifying"
3.5/5
What do you like best about Datasite Diligence?

I like the features, and I think it’s easy to conduct due diligence using Datasite Diligence. However, VDR management feels too complicated and difficult to handle. Overall performance is good. It can also be quite expensive at times. The AI tools works fine, and it’s great that, for example, Legora is integrated, although I unfortunately haven’t had the time to try that out yet. Support is excellent, and I really appreciate the chat. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

I find VDR management quite difficult, for example when trying to assign the correct roles to the right people. I think this part should be simplified. Additionally, I’d like to see some UI features refreshed or updated. You also removed the feature where, by hovering the mouse over a document, you could see a small preview image of it which i absolutely loved. Overall, I don’t have any major or material complaints. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Hello,

Thank you for taking the time to share such thoughtful and candid feedback! We're delighted to hear that Datasite Diligence is your preferred virtual data room and that our features, AI capabilities, and responsive support team are helping make due diligence easier.

We also appreciate your suggestions around project administration, roles, and permissions, and have shared your comments with the appropriate product teams as we continue refining the Datasite experience.

We're especially glad you enjoyed the document hover preview! This feature is available again for Project Admins - simply hover over the file icon to the left of the document name to see a quick preview.

Thank you again for your valuable feedback and for being part of the Datasite community!

Best,

The Datasite Team

Verified User in Law Practice
UL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
"Datasite Saves Time with Intuitive Deal Rooms, Strong Q&A, and Powerful AI Tools"
4.5/5
What do you like best about Datasite Diligence?

As an M&A lawyer on mid-market private deals, I like how much time Datasite saves. It's intuitive, so clients and counterparties pick it up quickly. Permissions and watermarking are simple to manage, and bulk upload means the data room fills up fast. The Q&A module keeps buyer questions organised, and the audit trail gives a clear record of what was disclosed. The AI tools are a real bonus too, especially the search, contract summaries and redaction. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

My main gripe is speed. With large document sets the platform can feel sluggish, which is frustrating when you're up against a signing deadline. There's also a lot packed in, so some features take time to learn and navigation isn't always intuitive. Setting up a new room can mean juggling folder permissions and admin approvals, and with no direct link to cloud storage, everything has to be uploaded and kept in sync by hand. Cost can also be hard to justify on smaller deals. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
AB
Verified User in Broadcast Media
Small-Business (50 or fewer emp.)
"Datasite Diligence: Intuitive, Fast, and Seamless for the Whole Team"
5/5
What do you like best about Datasite Diligence?

Datasite Diligence is genuinely intuitive. Everything is laid out where you’d expect it to be, and the platform’s speed makes the whole experience feel seamless. People on my team can jump in and use it without needing a tutorial, which really shows how easy it is to navigate and get started. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

The only feature I’ve found difficult is viewing large Excel files in the online viewer. They can take a while to load, which is frustrating when I just want to check something quickly instead of having to download the file. Review collected by and hosted on G2.com.

Kazim K.
KK
Kazim K.
Data Analyst
Enterprise (> 1000 emp.)
"Secure, User-Friendly Platform for Efficient Due Diligence"
5/5
What do you like best about Datasite Diligence?

What I like most about Datasite Diligence is its user-friendly interface and how it simplifies managing and sharing documents throughout the due diligence process. The platform feels well organized and secure, and it makes it easier for teams to collaborate efficiently. I also appreciate how convenient the document search, permission controls, and overall workflow are, especially when I’m working with a large volume of sensitive documents. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

One area that could be improved is the platform’s overall speed and responsiveness when working with a large number of documents. Some features can also take a bit of time to get used to, especially for new users. A more intuitive navigation experience, along with additional customization options, would make the platform even easier and more comfortable to use. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Greetings, Kazim,

Thank you for taking the time to share such thoughtful feedback! We love to hear how Datasite Diligence is helping your team securely manage large volumes of sensitive information while reducing manual effort and making collaboration easier. It's especially great to know that search, permission controls, and the overall workflow are helping you save time and stay organized throughout due diligence.

We also appreciate your feedback around performance, navigation, and customization and have shared your comments with the appropriate teams as we continue evolving the Datasite experience. And whenever questions arise, our 24/7/365 Datasite Assist team is always available to help you get the most from the platform.

Thank you again for your candid review and for being part of the Datasite community!

Warmly,

The Datasite Team

Asaf K.
AK
Asaf K.
Legal Counsel
Mid-Market (51-1000 emp.)
"Strong Security, Granular Permissions, and Smooth Navigation for High-Volume Data Rooms"
5/5
What do you like best about Datasite Diligence?

What I like best is the combination of strong security and intuitive organization — granular permission controls make it easy to restrict access by group or individual, redaction and watermarking keep sensitive documents protected, and the folder structure/search make it simple to navigate large volumes of documents quickly. The Q&A workflow also keeps communication with counterparties organized, and the platform stays stable and responsive even with heavy document volume Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

My main frustrations are around cost and a few workflow rough edges. Pricing is expensive relative to other data room providers, and the per-page/duration-based charges aren't always transparent, especially if a deal runs past its original timeline. On the usability side, bulk uploads and searches can be slower than expected with large volumes of documents, the Q&A tool can feel clunky (questions get buried and there's no clean way to hide resolved ones), and access controls don't fully solve the problem of documents already downloaded before access was revoked. Permissions and folder restrictions can also be confusing for users who are new to the platform. Review collected by and hosted on G2.com.

Georges G.
GG
Georges G.
Manager Acquisitions et Développement Corporate
Enterprise (> 1000 emp.)
"Secure, Easy-to-Use Data Room with Helpful Deal KPIs"
4.5/5
What do you like best about Datasite Diligence?

What I like most about Datasite Diligence is that it’s a secure platform that’s easy to use, and it provides KPIs that help guide me throughout the deal process. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

I often work with small mom & pop companies that aren’t used to using these data rooms, and I frequently need to walk them through how to navigate everything. In situations like this, having a tutorial available could really help. Review collected by and hosted on G2.com.

Adit S.
AS
Adit S.
FinCrime Investigator | Financial Intelligence Unit (FIU)
Small-Business (50 or fewer emp.)
"User-Friendly, Secure Document Management That Streamlines Due Diligence"
5/5
What do you like best about Datasite Diligence?

What I like best about Datasite Diligence is its user-friendly interface, secure document management, and smooth collaboration features. It makes organizing, sharing, and reviewing large volumes of documents much easier, while providing a professional and reliable experience throughout the due diligence process. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

The main area for improvement is the overall speed and responsiveness when working with large document sets. Some features can also take a little time to learn, and navigation could be more intuitive in certain areas. A simpler interface and faster performance would make the experience even better. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Hi Adit,

Thank you for 5-star review and for taking the time to share your experience with Datasite Diligence! We're delighted to hear that the platform is helping your team securely manage large volumes of documents, streamline collaboration, and reduce manual effort throughout due diligence.

We also appreciate your feedback in how we can improve. This has been shared with the appropriate teams.

Thank you again for your thoughtful feedback and for being part of the Datasite community!

Best,

The Datasite Team

Javier M.
JM
Javier M.
Financial Analyst
Enterprise (> 1000 emp.)
"Streamlined Diligence with Minor Hiccups"
5/5
What do you like best about Datasite Diligence?

I appreciate how Datasite Diligence organizes all the documents into a readable structure by theme with AI embedded, making it easier to determine whether a file is useful or to transform it into Excel. I also like that everything is easy to trace; even if I download a file, I can quickly refer to a specific file path and identify the document. The documents each having a file path helps me refer to a specific file location, making it identifiable by all parties when analyzing a downloaded document from Datasite. The initial setup was super simple, and it's my favorite interface. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

The prepare download feature could be improved, as I sometimes encounter the 'file path is too long' issue when extracting the zip folder it creates. It would help if there was a limit on how deep a file can be stored, as it makes downloading harder. Also, it's not clear when permissions are not available for downloading a specific file, so providing a clear indication would allow us to quickly raise hands and request proper access. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Greetings Javier!

Thank you for the 5-star review and for taking the time to share such thoughtful feedback! We're thrilled to hear that Datasite Diligence is your favorite interface and that its document organization, AI capabilities, and easy-to-reference file paths are helping you analyze information quickly and collaborate more efficiently.

We also really appreciate the specifics you've shared. We've passed these insights along to the appropriate product teams as we continue looking for ways to make every step of the Datasite experience more seamless.

Thanks again for your candid feedback and for being part of the Datasite community!

Best,

The Datasite Team

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"Complete VDR and excellent 24/7 support, but default tracker not very useful"
3.5/5
What do you like best about Datasite Diligence?

Standard VDR, with all the features normally offered by market operators in the sector. Excellent customer service: available 24/7, every day of the year, and able to respond to customer needs very quickly. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

The tracker, included by default in all VDRs, is not very useful for our operations and ends up making the user interface more cumbersome. Additionally, by default, the VDR does not automatically publish documents uploaded to folders: as a result, many files are uploaded but remain invisible to users unless settings are manually changed. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Greetings,

Thank you for sharing your experience with Datasite Diligence! We're especially pleased to hear that our 24/7/365 Datasite Assist team has provided the responsive, reliable support you need.

We also appreciate your feedback regarding Trackers and document publishing. Recognizing that every deal has different needs, Datasite offers flexibility to tailor your experience, including a Templates page with more than 10 Tracker options and the ability to enable automatic document publishing through project Settings. We've also shared your comments with the appropriate product teams as we continue refining the Datasite experience.

Thank you again for your candid feedback and for being part of the Datasite community!

Best,

The Datasite Team

See how Datasite Diligence improved
Verified User in Law Practice
UL
Verified User in Law Practice
Enterprise (> 1000 emp.)
"Datasite Diligence: Intuitive Interface, Powerful Search, and Secure Collaboration"
5/5
What do you like best about Datasite Diligence?

What I like best about Datasite Diligence is its intuitive interface, efficient document organization, and powerful search functionality. It makes it easy to navigate large data rooms, quickly locate relevant documents, and collaborate with deal teams during fast-paced M&A transactions. The ability to manage permissions and track diligence activity also helps keep the process organized, secure, and efficient. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

Some features could be more intuitive, particularly when navigating large data rooms or performing complex searches. Document loading and previewing can occasionally be slow, and refining search results or managing large volumes of documents could be more streamlined. Overall, improving search precision, navigation, and responsiveness would make the diligence process even more efficient. Review collected by and hosted on G2.com.

Questions about Datasite Diligence? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Hayata N.
HN
Hayata Nakamura
•
Last activity 6 months ago

What features should I look for in a secure data room for M&A?

3 Upvotes
2
Join the conversation
Hayata N.
HN
Hayata Nakamura
•
Last activity 6 months ago

What features should I look for in a secure data room for collaboration with legal teams?

2 Upvotes
2
Join the conversation

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

6 months

Average Discount

8%

Datasite Diligence Comparisons
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