Datacor ERP Reviews & Product Details

It is a good system when you know what you have to do. The learnings that they give is great. I use the system on a daily basis so I need something that's reliable. When I do email customer service they are always right on the job. Review collected by and hosted on G2.com.

Sometimes when they do update our address defaults to their address. I never know until I send out a statement. Review collected by and hosted on G2.com.

Datacor is user friendly. There are many different tabs that you can use to navigate the system easily. There is a help option with articles to help anytime you need help in any area in the ERP. Review collected by and hosted on G2.com.

The ERP sometimes can run slow and freeze up. Review collected by and hosted on G2.com.

The system tracks product costing and inventory very well if you can figure out all the workarounds. It also has dashboards to show open orders and order statuses from inception to completion. Review collected by and hosted on G2.com.

The system is extremely slow and the user interface appears that it was built in the dinosaur age and should be forced into extinction. The file repository is very user unfriendly because it requires a separate server and you cannot save files or reports to your local computer directly from the system. You cannot attach signed BOLs to the customer invoice emails without paying thousands of dollars to have the developers add the functionality. The system is very expensive and most requests require special expensive add-ons. The support team does not always respond to important and urgent emails. The accounting functions are far worse than quickbooks. For example, the Equity account type is literally nonexistent in Datacor ERP. If you ask support about it they say that Equity transactions are really Liabilities. Review collected by and hosted on G2.com.

I like how when printing barcodes that you can send multiply Batch Tickets through at one time and it prints them all with ease and doesn't get overloaded. It is very easy to get modifications done to suit the way you do business. Review collected by and hosted on G2.com.

No complaints in this department, everything here works great. I never had any issue contacting Datacor if I encounter any difficulty on Chempax. Review collected by and hosted on G2.com.

Fully integrated and easy to produce financial statements. Easily download info into excel spreadsheets. Has a lot of potential, if they only knew how to harness it. Review collected by and hosted on G2.com.

No documentation. Have been talking about their .Net version for years and still most functions not converted. .Net portals are not user friendly and lack some basic information. user support services are lacking. They need more employees with a user background rather than programming geeks. Review collected by and hosted on G2.com.

I like how Chempax is a Chemical Manufacturing specific ERP system that has solid batch entry for production, a solid general ledger build, and is user-friendly once you learn how to navigate where everything is located. Review collected by and hosted on G2.com.

Chempax is very limited on what you can create yourself. For instance, Chempax does not have the ability to upload a file from a banking institution to record payments made. You can have Datacor create a customized capability, however, that is an additional cost. I also don't like the capabilities Chempax has in regards to budgeting. It does have budget capabilities but it is very basic capabilities. We have to use a different software to budget. Review collected by and hosted on G2.com.